IBM FileNet vs Newgen OmniDocs comparison

 

Comparison Buyer's Guide

Executive Summary
 

Categories and Ranking

IBM FileNet
Ranking in Enterprise Content Management
6th
Average Rating
8.2
Number of Reviews
94
Ranking in other categories
No ranking in other categories
Newgen OmniDocs
Ranking in Enterprise Content Management
19th
Average Rating
8.0
Number of Reviews
2
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of July 2024, in the Enterprise Content Management category, the mindshare of IBM FileNet is 10.6%, up from 10.0% compared to the previous year. The mindshare of Newgen OmniDocs is 1.7%, down from 1.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Enterprise Content Management
Unique Categories:
No other categories found
No other categories found
 

Featured Reviews

Moshe Elbaz - PeerSpot reviewer
Jan 23, 2024
A stable content management solution for document management
IBM FileNet is an enterprise content management solution. We use the solution for document management in the legal, insurance, and banking sectors We're implementing an on-premise solution. We're handling the installation of the product and customizing it to build a customized application…
it_user577431 - PeerSpot reviewer
Jan 29, 2017
It is stable, scalable, and pricing is competitive.
The OmniFlow BPM platform is most valuable to us Our accounts department's invoicing process has been optimized and this has helped us in saving a lot of time. The Arabic language text search ability needs to be improved. I have used this solution for two years. I have not encountered any…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The beauty is the response time. It is very good nowadays within the platform."
"If we run into problems, which is inevitable (and we run into problems all the time), we get quick responses and good solutions back from the technical support."
"We are able to find the proper documents which are needed for business processes."
"Centralized our business documents."
"The key feature for us is that it keeps our content store small. That helps our DBAs when they have to do the backups of our audit system, or of the content store."
"Instead storing our documents offsite, we are storing all of our documents electronically."
"It is a user-friendly system and easy to manage for anyone with basic knowledge."
"It is really usable. There is a lot of support for it. You have the online components to trawl through the storage. I have a lot of fun with it."
"The tool's security has improved our management process. Its integration is good. It offers ready APIs that you can customize without developing the code. You don't have to go to the code level to implement the integration parameter."
 

Cons

"Needs a better administration tool."
"The installation and configuration to start up needs expert level knowledge."
"The new software and trends with the cloud solution is a little slow. I would like them to move toward more cloud-based and microservices rather than a SaaS model. This is where the industry is going and what customers are asking for."
"Programmers have to translate user needs into IBM FileNet, which causes misinterpretations."
"We do have some individuals that do need to come up to speed on it technically, and the only onsite training for Case Manager is in Europe, there is not a lot of US-based training. So they have to do all their training online rather than being able to go and have a good bootcamp-style training somewhere nearby."
"A little better control into the ACLs of FileNet and databases."
"I would like to see expanded search features, like content search."
"We would like to have more automation of rollout solutions."
"We need to work on establishing a stable licensing model. When licensing terms change frequently, customers find it difficult to budget effectively."
 

Pricing and Cost Advice

"For the medium scale or large scale, I would recommend FileNet. FileNet is free of licensing expenses, thus good for the money. It is not expensive, but worth for the money, especially for medium scale and large scale industries."
"We use extraction. Therefore, we can see 80 to 85 percent accuracy on data extraction. This reduces the manual indexing part, which is definitely a gain on performance efficiency."
"My customers have seen ROI. There have been productivity gains, time savings gains, and things that they have been doing much more efficiently in a more modern way than they were before."
"The platform is inexpensive."
"Talking about the cost is difficult because IBM has offers that combine different products, and each of these offers has different types of licensing. IBM also has a policy that the actual price for a given customer may be very different from the stated book price. It's hard to say whether it's expensive or not."
"​There are lots of components to the product. Make sure before you invest that you know which components you need.​​"
"It has reduced operating costs by reducing the amount of manual work needed."
"For small scale industries, they allow different options. They can do open source. It is the complexity of the data security that they should think about before they choose."
"I rate the tool's pricing a seven out of ten."
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Top Industries

By visitors reading reviews
Financial Services Firm
22%
Computer Software Company
13%
Government
11%
Insurance Company
10%
Computer Software Company
16%
Financial Services Firm
14%
Real Estate/Law Firm
13%
Manufacturing Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What do you like most about IBM FileNet?
The product is robust and can process a lot of documents for enterprise content management.
What is your experience regarding pricing and costs for IBM FileNet?
The product is expensive. The price was 30% higher than what we needed to pay for IBM. I rate the product’s pricing a ten out of ten, where one is cheap and ten is expensive.
What needs improvement with IBM FileNet?
The user interface of IBM content management, including the ability to customize screens without the need for coding, could be improved. Customers can use it to split the screen, enhancing its suit...
What needs improvement with Newgen OmniDocs?
We need to work on establishing a stable licensing model. When licensing terms change frequently, customers find it difficult to budget effectively.
What is your primary use case for Newgen OmniDocs?
The solution helps to support the banking, insurance, and government sectors. It helps government organizations implement record management and document management systems. Additionally, it aids in...
 

Also Known As

No data available
OmniDocs
 

Learn More

 

Overview

 

Sample Customers

Suncorp Group Limited, St. Vincent Health, Citigroup, SRCSD, and UK Dept for Work and Pensions.
Coca Cola
Find out what your peers are saying about IBM FileNet vs. Newgen OmniDocs and other solutions. Updated: July 2024.
793,295 professionals have used our research since 2012.