IBM FileNet vs Newgen OmniDocs comparison

IBM and Newgen are both solutions in the Enterprise Content Management category. IBM is ranked #4 with an average rating of 8.0, while Newgen is ranked #10 with an average rating of 9.0. IBM holds a 9.4% mindshare in ECM, compared to Newgen’s 2.9% mindshare. Additionally, 91% of IBM users are willing to recommend the solution, compared to 100% of Newgen users who would recommend it.

IBM FileNet

Read 102 IBM FileNet reviews

3,570 Views
3,284 Comparison Views

91% willing to recommend

Newgen OmniDocs

Read 3 Newgen OmniDocs reviews

685 Views
623 Comparison Views

100% willing to recommend

IBM FileNet

Newgen OmniDocs

Comparison Buyer's Guide

Download the report

Executive SummaryUpdated on Nov 4, 2024

IBM FileNet and Newgen OmniDocs are enterprise content management solutions. Newgen OmniDocs seems to have an edge due to its comprehensive features and quicker deployment process despite its higher price.

Features: IBM FileNet offers scalability, robust content management, and suitability for large organizations with complex workflows. Newgen OmniDocs provides advanced document management, intelligent automation, and tighter integration, which enhance operational efficiency.

Ease of Deployment and Customer Service: IBM FileNet can require significant IT involvement for deployment, but its customer service is reliable. Newgen OmniDocs offers a more agile deployment process with exceptional customer support, including proactive assistance and customized solutions.

Pricing and ROI: IBM FileNet has a substantial initial setup cost but provides long-term ROI through high reliability and scalability in large-scale environments. Newgen OmniDocs, while more expensive, is seen as offering a stronger ROI due to its advanced features and quicker deployment, leading to immediate productivity gains.

To learn more, read our detailed IBM FileNet vs. Newgen OmniDocs Report (Updated: July 2025).

Buyer's Guide

IBM FileNet vs. Newgen OmniDocs

July 2025

Download the complete report

Helped 860,825 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

IBM FileNet

Ranking in Enterprise Content Management

4th

Average Rating

8.2

Reviews Sentiment

7.0

Number of Reviews

102

Ranking in other categories

No ranking in other categories

Newgen OmniDocs

Ranking in Enterprise Content Management

10th

Average Rating

8.6

Reviews Sentiment

8.2

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of July 2025, in the Enterprise Content Management category, the mindshare of IBM FileNet is 9.4%, down from 10.2% compared to the previous year. The mindshare of Newgen OmniDocs is 2.9%, up from 2.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Enterprise Content Management

Featured Reviews

Emad Rizki

System integrator at Indépendant

Facilitates seamless integration for large enterprises with strong deployment capabilities

FileNet was scalable and could be implemented into big multinational organizations. However, it has become very expensive recently. Compared to low-code solutions such as Appian and outsystems, FileNet has gaps, mainly because it requires coding, which is not preferred by clients due to pricing concerns in Pakistan. We transitioned clients to cloud solutions, although FileNet has been strongly integrated with on-prem deployments.

Read full review

GopalakrishnaParimi

Strategic Relations at Eugen Software

Innovative compression, document management efficiency, and optimizes storage

I work for Newgen Software, and they provide enterprise low-code platforms. It is leading across all verticals, particularly in India, where most banks use this product Newgen's compression technologies for content and document management compress documents to a very small size, which helps plan…

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"Everybody ties into Active Directory and things like that, but on top of that are the extra layers of security for encryption, so they can meet standards required by PCI and by HIPAA: encryption at rest, encryption in flight, encryption in the database, all together. There are really only three products on the market that know how to do that, and FileNet is one of them."

"The ability to tag data, as it seems to be indexed well. It is a good space to manage data, keep track of it, and organize it."

"One of our clients, a customer of IBM, rolled out and replaced their existing ECM system with FileNet. Their productivity has increased pretty dramatically."

"We have made our service routes more efficient, as far as moving work through the system and being able to react to customer situations and needs better by improving things, such as, address and beneficiary changes. I know that we have definitely made improvements in the process."

"IBM FileNet was more scalable."

"The usability is really good. Our business users are pleased with it. They seem to get what they are looking for, and it's very efficient."

"The product is robust and can process a lot of documents for enterprise content management."

"I would highly recommend it to those seeking a robust enterprise content management solution."

More IBM FileNet pros

"The tool's security has improved our management process. Its integration is good. It offers ready APIs that you can customize without developing the code. You don't have to go to the code level to implement the integration parameter."

"The document management system (DMS) has a fast retrieval time regardless of the stored volume."

Cons

"There is room for improvement in the scanning solution, Datacap. It's improving all the time. But since it's more an end-user software, the end-users are constantly improving their processes, and I believe that sometimes we're not catching up with their requirements."

"The basic and fundamental point about FileNet is that the interface is very bad. It's just not appealing so people are reluctant to use it."

"The setup process is very complex."

"I would like to see the dashboard be a little bit more robust and a little more user-friendly"

"To start with there are too many add-ons, which makes it hard for us. If they simplified the add-ons and plugins to be added to our existing systems, it would definitely help us in the future."

"There is no room for improvement in the current version of FileNet, and I have not identified any potential new features or existing problems that require attention."

"A little better control into the ACLs of FileNet and databases."

"We would like to have more automation of rollout solutions."

More IBM FileNet cons

"We need to work on establishing a stable licensing model. When licensing terms change frequently, customers find it difficult to budget effectively."

"Newgen could open up more to the education segment by making resources easily available to customers, similar to IBM and SAP certifications."

Pricing and Cost Advice

"There are lots of components to the product. Make sure before you invest that you know which components you need."

"The platform is inexpensive."

"The licensing cost of FileNet is comparable."

"It is still a leading ECM solution provider, however the cost to implement and maintain are higher than other solutions."

"1. It will be more expensive than estimated to setup. 2. You will need to double the staff while you are running the old system and installing the new system. 3. Depending on the number of documents to be migrated, make sure you understand the potentially massive amount of time and effort required to migrate the existing content to the new platform."

"Yearly, we pay for the maintenance, which is $20,000."

"Licensing costs depend on the size of the storage."

"The physical space that we have gained back pays for the service. Therefore, it has reduced our operating costs overall. We have definitely seen ROI. I would estimate $30,000 a year."

More IBM FileNet pricing and cost advice

"I rate the tool's pricing a seven out of ten."

See which vendors are best for you

Use our free recommendation engine to learn which Enterprise Content Management solutions are best for your needs.

See recommendations

860,825 professionals have used our research since 2012.

Top Industries

By visitors reading reviews

Financial Services Firm

23%

Computer Software Company

11%

Government

10%

Insurance Company

Computer Software Company

16%

Real Estate/Law Firm

13%

Educational Organization

Financial Services Firm

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

Questions from the Community

What do you like most about IBM FileNet?

The product is robust and can process a lot of documents for enterprise content management.

See all answers

What is your experience regarding pricing and costs for IBM FileNet?

From the company's perspective, the licensing cost for IBM FileNet is still affordable. Though the license cost is somewhat expensive, it remains manageable. The company rates it between 3 and 5 be...

See all answers

What needs improvement with IBM FileNet?

The API provided by IBM FileNet is a very out-of-date implementation. From the beginning, we cannot use a REST API; we have to use the IBM FileNet native API, which is quite outdated.

See all answers

What is your experience regarding pricing and costs for Newgen OmniDocs?

This technology helps reduce the cost of physical document management by storing digital copies, which is also accepted by the government. This compliance with government requirements helps in furt...

See all answers

What needs improvement with Newgen OmniDocs?

Newgen could open up more to the education segment by making resources easily available to customers, similar to IBM and SAP certifications. This would facilitate the tool's ease of use and reduce ...

See all answers

What is your primary use case for Newgen OmniDocs?

I work for Newgen Software, and they provide enterprise low-code platforms. It is leading across all verticals, particularly in India, where most banks use this product.

See all answers

Comparisons

SharePoint vs IBM FileNet

Compared 17% of the time

OpenText Content Management vs IBM FileNet

Compared 15% of the time

OpenText Documentum Content Management vs IBM FileNet

Compared 14% of the time

Hyland OnBase vs IBM FileNet

Compared 8% of the time

Nuxeo vs IBM FileNet

Compared 3% of the time

More IBM FileNet Competitors

SharePoint vs Newgen OmniDocs

Compared 24% of the time

OpenText Content Management vs Newgen OmniDocs

Compared 19% of the time

OpenText Documentum Content Management vs Newgen OmniDocs

Compared 13% of the time

Alfresco vs Newgen OmniDocs

Compared 12% of the time

M-Files vs Newgen OmniDocs

Compared 10% of the time

More Newgen OmniDocs Competitors

Product Reports

Buyer's Guide

IBM FileNet

June 2025

Download IBM FileNet product report

Buyer's Guide

Enterprise Content Management

June 2025

Download Newgen OmniDocs product report

Also Known As

No data available

OmniDocs

Overview

IBM FileNet is a leading IBM enterprise content management product family. IBM FileNet is one of the ECM solutions that can change the way a company does business by enabling users to capture, activate, socialize, analyze, and govern content throughout its lifecycle.

There are many IBM FileNet products available, all of which are integrated and based on the FileNet P8 Platform.

IBM

An Enterprise Document Management (EDM) platform for creating, capturing, managing, delivering and archiving large volumes of documents and contents. Also integrates seamlessly with other enterprise applications. OmniDocs handles Scanned Document Images, Electronic Documents, Emails and Electronic Data Output from other applications with equal efficiency and ease. OmniDocs powers seamlessly collaborate, communicate and share knowledge across and beyond the Enterprise.

Newgen

Sample Customers

Suncorp Group Limited, St. Vincent Health, Citigroup, SRCSD, and UK Dept for Work and Pensions.

Coca Cola

Buyer's Guide

IBM FileNet vs. Newgen OmniDocs

July 2025

Free Report: IBM FileNet vs. Newgen OmniDocs

Find out what your peers are saying about IBM FileNet vs. Newgen OmniDocs and other solutions. Updated: July 2025.

DOWNLOAD NOW

860,825 professionals have used our research since 2012.

See our IBM FileNet vs. Newgen OmniDocs report.

See our list of best Enterprise Content Management vendors.

We monitor all Enterprise Content Management reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.