No more typing reviews! Try our Samantha, our new voice AI agent.

SharePoint pros and cons

Vendor: Microsoft

3.9 out of 5

165 reviews
79% willing to recommend

Pros & Cons summary

SharePoint offers powerful integration and customization for enhanced team collaboration and productivity, with a centralized platform for document management. Features like multi-user editing and Office 365 integration improve accessibility and security with access control. However, SharePoint can be unstable, with insufficient documentation for non-technical users. Technical support and complex setup may pose challenges, as well as its licensing and pricing complexities, needing detailed evaluation before implementation.

Buyer's Guide

Get pricing advice, tips, use cases and valuable features from real users of this product.

Prominent pros & cons

PROS

SharePoint excels in integration and customization, which enhances collaboration and productivity across teams.

It provides a centralized platform for document management, streamlining workflows and organizing company resources.

Collaboration is boosted through features like simultaneous multi-user editing and seamless integration with Microsoft Office 365.

Accessibility and ease of use allow for efficient content management and sharing across different levels of the organization.

SharePoint is widely valued for its robust security features, including access control and comprehensive permissions settings.

CONS

SharePoint tends to be unstable and slow, impacting overall performance.

The documentation is insufficient for non-technical users.

Technical support for SharePoint is often rated poorly, with slow response times.

Setting up and maintaining SharePoint is complex and may require expertise.

SharePoint's licensing and pricing can be challenging, requiring careful consideration.

SharePoint Pros review quotes

Tech Support Staff at a government with 501-1,000 employees

Feb 5, 2014

I would recommend it.

Read full review

Change Manager at a tech services company with 51-200 employees

Jun 28, 2014

It has helped us collapse all our versions into a single file.

Read full review

Director Cloud Solution Consulting at a tech services company with 51-200 employees

Jul 28, 2014

Microsoft Office 365 has provided us many ways to share documents across a diversity of platforms with a diversity of people (both inside and outside our company).

Read full review

Free Report: SharePoint Reviews and More

Learn what your peers think about SharePoint. Get advice and tips from experienced pros sharing their opinions. Updated: March 2026.

885,880 professionals have used our research since 2012.

Project Manager with 501-1,000 employees

Jan 22, 2015

The best feature that I found for SharePoint was having a main point of contact for everyone involved.

Read full review

Manager, IT Communications at AbbVie

Jan 20, 2016

It's providing a social collaboration experience to a culture of heavy email users.

Read full review

President and Founder with 51-200 employees

Jul 19, 2015

It's very high, I can't disclose exact figures, but it's a seven-figure number.

Read full review

ManagerIT306285

Manager, IT Automation and Technical Services at a energy/utilities company with 10,001+ employees

Sep 10, 2015

With accessibility from a DMZ, SharePoint is a good solution for outside access.

Read full review

SharePoint Architect at a tech services company with 1,001-5,000 employees

Feb 20, 2017

For all-around capabilities that include not just document management, workflows, calendar, task management, blogging, calendars and overall business process management, we deemed SharePoint as the best overall.

Read full review

SharePoint Architect at a computer software company with 51-200 employees

Mar 1, 2017

The collaboration features of SharePoint 2013 are probably the best I have seen in an enterprise product out of the box.

Read full review

Data Research Analyst at a tech services company with 501-1,000 employees

Oct 5, 2016

As a portal, EDM platform for organizations, I think it is an excellent product.

Read full review

Show 10 more reviews (out of 143)

SharePoint Cons review quotes

Tech Support Staff at a government with 501-1,000 employees

Feb 5, 2014

Co-authoring needs to be real time.

Read full review

Change Manager at a tech services company with 51-200 employees

Jun 28, 2014

Setting up permissions can be overwhelming. If this can be improved it would be great.

Read full review

Director Cloud Solution Consulting at a tech services company with 51-200 employees

Jul 28, 2014

Synchronization of files in OneDrive can take some time which can ‘annoy’ some users.

Read full review

Free Report: SharePoint Reviews and More

Learn what your peers think about SharePoint. Get advice and tips from experienced pros sharing their opinions. Updated: March 2026.

885,880 professionals have used our research since 2012.

Project Manager with 501-1,000 employees

Jan 22, 2015

For the functionality you get at this price point, it leaves a lot to be desired.

Read full review

Manager, IT Communications at AbbVie

Jan 20, 2016

Stability, even after deployment three months ago, still seems to be an issue.

Read full review

President and Founder with 51-200 employees

Jul 19, 2015

Customer Service: It's poor, and if you want Microsoft support on SharePoint you have to hire Microsoft Consulting Services.

Read full review

ManagerIT306285

Manager, IT Automation and Technical Services at a energy/utilities company with 10,001+ employees

Sep 10, 2015

It tends to be unstable and slow when accessing different features.

Read full review

SharePoint Architect at a tech services company with 1,001-5,000 employees

Feb 20, 2017

Technical support is poor. Microsoft makes it tough to get quality support.

Read full review

SharePoint Architect at a computer software company with 51-200 employees

Mar 1, 2017

The problem is IT departments that don't understand the solution start in the wrong direction, which can lead to reinstalls and other interruptions because of the initial configuration.

Read full review

Data Research Analyst at a tech services company with 501-1,000 employees

Oct 5, 2016

I have noticed in organizations I joined that they lock down SharePoint so much, there is very limited functionality.

Read full review

Show 10 more reviews (out of 143)

Related questions

119

What is the best ECM solution for a midsize management consulting firm?

63

Compare SharePoint to Jive as an enterprise content management tool.

88

SharePoint Online VS. Jive - which is a better collaboration platform?

84

How do Sharepoint and Yammer match up to IBM’s connection solution?

81

Would Alfresco give an organization more benefits in terms of cost, features & security as compared to Sharepoint?

76

SharePoint versus Alfresco?

92

SharePoint vs. Autonomy TeamSite: compare and contrast?

75

What is on your SharePoint wish list? What about pain points?

120

A recent reviewer wrote about Sharepoint that it has "no password management issues as with disparate products." Agree?

183

Microsoft SharePoint vs Internal Wiki - Pros and Cons of Either?