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Newgen OmniDocs vs OpenText Content Manager comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Nov 4, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Newgen OmniDocs
Ranking in Enterprise Content Management
11th
Average Rating
8.6
Reviews Sentiment
8.2
Number of Reviews
3
Ranking in other categories
No ranking in other categories
OpenText Content Manager
Ranking in Enterprise Content Management
7th
Average Rating
7.6
Reviews Sentiment
6.2
Number of Reviews
23
Ranking in other categories
File Archiving (4th), Document Management Software (2nd)
 

Mindshare comparison

As of May 2025, in the Enterprise Content Management category, the mindshare of Newgen OmniDocs is 3.1%, up from 1.8% compared to the previous year. The mindshare of OpenText Content Manager is 4.4%, up from 3.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Enterprise Content Management
 

Featured Reviews

GP
Innovative compression, document management efficiency, and optimizes storage
I work for Newgen Software, and they provide enterprise low-code platforms. It is leading across all verticals, particularly in India, where most banks use this product Newgen's compression technologies for content and document management compress documents to a very small size, which helps plan…
Maurice Riverso - PeerSpot reviewer
Our our official repository and it has disposal management and retention management
The security architecture is the only problem as it's a little bit complex and too torturous at times. So it could be improved a little bit, but it is regarded as a very good system in Australia. It's probably overly subscribed. Also, what's missing is what people would like, which is basically online collaboration. That's a problem. But it has so many other things to offer that SharePoint, I'm sure, will not have. So, that will be an interesting issue to come up. It's not very good at providing stable and robust add-ins to Microsoft. That's a bit of a problem with Content Manager. They're kind of very volatile. So, that's been definitely something that could be improved.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The tool's security has improved our management process. Its integration is good. It offers ready APIs that you can customize without developing the code. You don't have to go to the code level to implement the integration parameter."
"The document management system (DMS) has a fast retrieval time regardless of the stored volume."
"The product can be integrated with different solutions."
"An advantage is integration with your IP directory."
"We like how the solution allows us to have retention of records and workflows, as well as its fire plan."
"It has a robust search but has often been difficult for people to learn."
"For a records management system, Content Manager is a really good system."
"I did not face issues with the product's scalability...The solution's technical support is good."
"The most valuable features of OpenText Content Manager are its stability, reliability, security, and workflow engine."
"The tool's implementation has made life easier for customers. It is sold by SAP. The integration between SAP and the solution is good, making it easy to access the documents. It is widely recognized as a market leader in enterprise document management."
 

Cons

"Newgen could open up more to the education segment by making resources easily available to customers, similar to IBM and SAP certifications."
"We need to work on establishing a stable licensing model. When licensing terms change frequently, customers find it difficult to budget effectively."
"The product could improve its scalability."
"Support could be enhanced. The first line of support consists of individuals who lack experience with some key aspects. When you create a support ticket, the time to resolve the issue may be prolonged because the first person may not understand the system or the solution."
"The ease of use should be addressed."
"OpenText Content Manager needs to improve its user interface. Its installation process is difficult and can be made easier."
"It's not very good at providing stable and robust add-ins to Microsoft."
"Pricing is an issue, as it is too expensive."
"The stability of the solution is an area of concern where improvements can be made."
"Due to very limited use in the industry, vendor and contract support are hard to find."
 

Pricing and Cost Advice

"I rate the tool's pricing a seven out of ten."
"The fees incurred are for the licensing and maintenance."
"The solution's licensing cost depends on the customer domain. Though its costs are high, the product is worth the money. You have to pay a one-time cost and support costs."
"I rate the product price an eight or nine on a scale of one to ten, where one is cheap and ten is expensive. The solution is expensive."
"I would suggest that you do a thorough evaluation of all competing products and look for support for these products in your local area."
report
Use our free recommendation engine to learn which Enterprise Content Management solutions are best for your needs.
850,028 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Computer Software Company
15%
Real Estate/Law Firm
13%
Financial Services Firm
12%
Construction Company
8%
Government
19%
Computer Software Company
11%
Financial Services Firm
11%
Manufacturing Company
5%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What is your experience regarding pricing and costs for Newgen OmniDocs?
This technology helps reduce the cost of physical document management by storing digital copies, which is also accepted by the government. This compliance with government requirements helps in furt...
What needs improvement with Newgen OmniDocs?
Newgen could open up more to the education segment by making resources easily available to customers, similar to IBM and SAP certifications. This would facilitate the tool's ease of use and reduce ...
What is your primary use case for Newgen OmniDocs?
I work for Newgen Software, and they provide enterprise low-code platforms. It is leading across all verticals, particularly in India, where most banks use this product.
What do you like most about Micro Focus Content Manager?
An advantage is integration with your IP directory.
What is your experience regarding pricing and costs for Micro Focus Content Manager?
Pricing is a disadvantage as it is very expensive, especially in this market.
What needs improvement with Micro Focus Content Manager?
Pricing is an issue, as it is too expensive. Support and services need to be more user-friendly. The support has been slow, and there is room for improvement. Additionally, they could improve build...
 

Also Known As

OmniDocs
Micro Focus Content Manager, HPE Records Manager, HPE Content Manager
 

Overview

 

Sample Customers

Coca Cola
Missouri State Courts
Find out what your peers are saying about Newgen OmniDocs vs. OpenText Content Manager and other solutions. Updated: April 2025.
850,028 professionals have used our research since 2012.