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Newgen OmniDocs vs OpenText Content Manager comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Nov 4, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Newgen OmniDocs
Ranking in Enterprise Content Management
12th
Average Rating
8.6
Reviews Sentiment
8.2
Number of Reviews
3
Ranking in other categories
No ranking in other categories
OpenText Content Manager
Ranking in Enterprise Content Management
10th
Average Rating
7.6
Reviews Sentiment
6.2
Number of Reviews
23
Ranking in other categories
File Archiving (2nd), Document Management Software (5th)
 

Mindshare comparison

As of September 2026, in the Enterprise Content Management category, the mindshare of Newgen OmniDocs is 2.4%, down from 2.5% compared to the previous year. The mindshare of OpenText Content Manager is 3.3%, down from 5.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Enterprise Content Management Mindshare Distribution
ProductMindshare (%)
OpenText Content Manager3.3%
Newgen OmniDocs2.4%
Other94.3%
Enterprise Content Management
 

Featured Reviews

GP
Strategic Relations at Eugen Software
Innovative compression, document management efficiency, and optimizes storage
I work for Newgen Software, and they provide enterprise low-code platforms. It is leading across all verticals, particularly in India, where most banks use this product Newgen's compression technologies for content and document management compress documents to a very small size, which helps plan…
AH
Enterprise Information Manager in Practice at Mannai
Improved content management with good reliability and an easy setup
We are a system integrator. We deal with client requirements to determine the best solutions that should be deployed. Our primary use case for OpenText Content Manager is managing enterprise content, such as documents and emails, as well as engineering document management OpenText Content Manager…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The document management system (DMS) has a fast retrieval time regardless of the stored volume."
"The tool's security has improved our management process. Its integration is good. It offers ready APIs that you can customize without developing the code. You don't have to go to the code level to implement the integration parameter."
"Our accounts department's invoicing process has been optimized and this has helped us in saving a lot of time."
"The product is valuable generally due to its wide use and acceptance in the public sector in my region."
"Drag and drop: With users having dual screens nowadays, this functionality is used a lot by staff and is also a good way to show people who are new to TRIM (HPE Content Manager) the simplicity of how things can be done."
"Go for it."
"For a records management system, Content Manager is a really good system."
"The product can be integrated with different solutions."
"The tool's implementation has made life easier for customers. It is sold by SAP. The integration between SAP and the solution is good, making it easy to access the documents. It is widely recognized as a market leader in enterprise document management."
"Sharing of documents, reduction of duplication, and the ability to manage retention, disposition and overall records management have been significant benefits for our organization."
"It helps us in terms of efficiency when working with multiple people at the same time, on the same case."
 

Cons

"Newgen could open up more to the education segment by making resources easily available to customers, similar to IBM and SAP certifications."
"The Arabic language text search ability needs to be improved."
"We need to work on establishing a stable licensing model. When licensing terms change frequently, customers find it difficult to budget effectively."
"Many users have expressed that it is too hard to find what they are looking for."
"The ease of use should be addressed. If one is skillful then this will not present a problem, but a person who is not will be forced to struggle."
"Microsoft Office disabling the HPE Records Manager integration is an issue."
"Functionality gets removed as new versions are released."
"The system is difficult to navigate and understand the full scope of functionality available for end users to appreciate the value."
"Users are intimidated by the Content Manager client application, especially when it comes to searching and managing content at an individual’s level."
"Due to very limited use in the industry, vendor and contract support are hard to find."
"We have not yet utilized the web version, as we encountered a few issues during testing."
 

Pricing and Cost Advice

"I rate the tool's pricing a seven out of ten."
"The solution's licensing cost depends on the customer domain. Though its costs are high, the product is worth the money. You have to pay a one-time cost and support costs."
"I would suggest that you do a thorough evaluation of all competing products and look for support for these products in your local area."
"The fees incurred are for the licensing and maintenance."
"I rate the product price an eight or nine on a scale of one to ten, where one is cheap and ten is expensive. The solution is expensive."
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914,109 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Comms Service Provider
39%
Financial Services Firm
11%
Educational Organization
8%
Import And Exporter
5%
Government
10%
Financial Services Firm
9%
Outsourcing Company
8%
Manufacturing Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business8
Midsize Enterprise6
Large Enterprise8
 

Questions from the Community

What is your experience regarding pricing and costs for Newgen OmniDocs?
This technology helps reduce the cost of physical document management by storing digital copies, which is also accepted by the government. This compliance with government requirements helps in furt...
What needs improvement with Newgen OmniDocs?
Newgen could open up more to the education segment by making resources easily available to customers, similar to IBM and SAP certifications. This would facilitate the tool's ease of use and reduce ...
What is your primary use case for Newgen OmniDocs?
I work for Newgen Software, and they provide enterprise low-code platforms. It is leading across all verticals, particularly in India, where most banks use this product.
What is your experience regarding pricing and costs for Micro Focus Content Manager?
Pricing is a disadvantage as it is very expensive, especially in this market.
What needs improvement with Micro Focus Content Manager?
Pricing is an issue, as it is too expensive. Support and services need to be more user-friendly. The support has been slow, and there is room for improvement. Additionally, they could improve build...
What is your primary use case for Micro Focus Content Manager?
We are a system integrator. We deal with client requirements to determine the best solutions that should be deployed. Our primary use case for OpenText Content Manager is managing enterprise conten...
 

Also Known As

OmniDocs
Micro Focus Content Manager, HPE Records Manager, HPE Content Manager
 

Overview

 

Sample Customers

Coca Cola
Missouri State Courts
Find out what your peers are saying about Newgen OmniDocs vs. OpenText Content Manager and other solutions. Updated: September 2026.
914,109 professionals have used our research since 2012.