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UKG Reviews

Vendor: UKG
4.0 out of 5
Badge Ranked 1
682 followers
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What is UKG?

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Helped 856,278 peers since 2012

Featured UKG reviews

UKG mindshare

As of June 2025, the mindshare of UKG in the Cloud HCM category stands at 5.5%, down from 5.5% compared to the previous year, according to calculations based on PeerSpot user engagement data.
Cloud HCM

PeerResearch reports based on UKG reviews

TypeTitleDate
CategoryCloud HCMJun 11, 2025Download
ProductReviews, tips, and advice from real usersJun 11, 2025Download
ComparisonUKG vs WorkdayJun 11, 2025Download
ComparisonUKG vs SAP SuccessFactorsJun 11, 2025Download
ComparisonUKG vs SAP HCMJun 11, 2025Download
Suggested products
TitleRatingMindshareRecommending
SAP SuccessFactors3.920.8%85%97 interviewsAdd to research
Workday4.118.5%92%56 interviewsAdd to research
 
 
Key learnings from peers

Valuable Features

Room for Improvement

ROI

Pricing

Popular Use Cases

Service and Support

Deployment

Scalability

Stability

Review data by company size

By reviewers
By visitors reading reviews

Top industries

By visitors reading reviews
Educational Organization
76%
Computer Software Company
2%
Healthcare Company
2%
Manufacturing Company
2%
Financial Services Firm
2%
Comms Service Provider
2%
Retailer
1%
Real Estate/Law Firm
1%
Government
1%
Insurance Company
1%
Energy/Utilities Company
1%
Construction Company
1%
University
1%
Non Profit
1%
Legal Firm
1%
Wholesaler/Distributor
1%

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UKG reviews

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HM
Works
Verified user of UKG
Mar 20, 2025
Streamlined time tracking boosts operational efficiency across multiple regions

Pros

"Overall, I would rate UKG nine out of ten."
Talia Jean Paul - PeerSpot user
Global HR UKG Specialist at a outsourcing company with 10,001+ employees
Verified user of UKG
Jul 15, 2024
Affordable but needs to improve its stability
Find out what your peers are saying about UKG. Updated May 2025
856,278 professionals have used our research since 2012.
Lonnie Fluck - PeerSpot user
Senior HR/ Talent Acquisition Leader at FitzDrake Search
Verified user of UKG
Jun 2, 2024
Helps us establish system front-end and back-end connectivity, but the recruiting features need improvement

Pros

"The product's most valuable feature is the ability to establish connectivity between the front and the back end, particularly the single point of data entry, to minimize mistakes. "

Cons

"The platform's features need enhancement while being used as a recruiting tool. "
Kristopher Kobernus - PeerSpot user
Founder & CEO at Principal Group
Verified user of UKG
Jun 25, 2024
Used for time management, performance management, payroll, recruiting, and onboarding

Pros

"The solution's employee experience is pretty good."

Cons

"Since UKG is a SaaS software, other parts of the application or add-on solutions are not the best in class or very configurable."
Mayank Deep - PeerSpot user
UKG Consultant at HCL Technologies
Verified user of UKG
Jun 24, 2024
Provides valuable features and saves organizations’ time and money

Pros

"The pay policies and approvals are valuable features."

Cons

"The system is slow sometimes."
PeerSpot user
Project manager at a comms service provider with 10,001+ employees
Verified user of UKG
May 31, 2024
Useful for payroll, HR, recruiting, onboarding, and workforce management

Pros

"We use the tool for various functions, including payroll, HR, recruiting, onboarding, and workforce management. We've implemented all these modules across all the clients I've worked with. "

Cons

"UKG has complex clock-in and clock-out features. It changes things too often, and it feels like the tool is constantly changing things without testing before implementing changes in production. Additionally, it doesn't communicate these changes very well. "
Gina Dannibale - PeerSpot user
UKG Systems Administrator at A. O. Smith Corporation
Verified user of UKG
May 28, 2024
Useful for time and attendance, and improves retention

Pros

"The tool improved employee onboarding efficiency, especially in healthcare, where timely onboarding is crucial. This change directly impacted retention rates positively. It was a massive project that involved various teams working together. It took about a year to revamp the entire process and ensure compliance. However, once implemented, it improved employee satisfaction by saving them two whole days in the onboarding process. "

Cons

"The tool needs improvement on the configuration side. "
PeerSpot user
Associate Manager at a educational organization with 201-500 employees
Verified user of UKG
Mar 20, 2023
A solution with the capability to integrate seamlessly with other third-party applications

Pros

"The solution's UI is good. Also, it is very easy to use."

Cons

"One area where UKG could improve is in its ability to understand its own competency and then work hard to improve it."