UKG Reviews

I worked with UKG globally, assisting with its implementation in 59 countries. In my company, we use it for the timekeeping aspect offered, payroll purposes, and other stuff like that. It is used for the payroll policies and stuff in the background and has to be configured and integrated correctly into whatever system we use. We use UKG in conjunction with Workday.

Regarding UKG Pro, because of the mobile app that the tool has installed, it is actually a better timekeeping system for tracking fraud. Ever since our company implemented UKG in a few of the countries we operate in, like the UK and Australia, we have detected way more fraud now than we could on previous systems we used to use with UKG. People talking incorrectly and managers manipulating the actual time card on the systems are tracked much more easily, especially with the reporting part offered by the product. In our company, we not only configure the system in the back end, but we also work with regard to detecting fraud and theft. Personally, I think the aforementioned areas are my favorite features because even though it is not as user-friendly as SAP from an HR point of view, it detects fraud much quicker.

I used UKG to track applicants and create job descriptions. We built the electronic onboarding system to be used nationwide and created a path to integrate with the backend.

The product's most valuable feature is the ability to establish connectivity between the front and the back end, particularly the single point of data entry, to minimize mistakes. It works well if you have a suite of UKG products.

I use the full suite of UKG products for time management, payroll, learning products, learning and development, LMS, performance management, recruiting, and onboarding.

The solution's employee experience is pretty good. When I think about the employee experience, they have a really good employee experience, and they've been making many improvements in the administration experience. I do like the fact that it is one integrated product. It's one product or application that has many different features, although there are drawbacks to that as well.

I am working for a retail client in the UK that is expanding its product to different countries. I am configuring the solution for them. I have done it for Romania and Slovakia, and now I am working on configuring the product for Hungary. I work from scratch. I have created new functional policies for approvals and scheduling in the applications. I build things in the applications based on the requirements I receive from the HR and payroll team. We also provide hypercare support for clients.

The pay policies and approvals are valuable features. We are using Workforce Integration Manager for integration in UKG. I also like the scheduling feature, Navigator, and clocks. I have also used the attendance feature in my previous company.

We use the tool for various functions, including payroll, HR, recruiting, onboarding, and workforce management. We've implemented all these modules across all the clients I've worked with.

UKG's self-service applications have directly improved employee satisfaction by allowing employees to easily change their addresses or update their personal information.

UKG has complex clock-in and clock-out features. It changes things too often, and it feels like the tool is constantly changing things without testing before implementing changes in production. Additionally, it doesn't communicate these changes very well.

We use the solution for time and attendance. 

The tool improved employee onboarding efficiency, especially in healthcare, where timely onboarding is crucial. This change directly impacted retention rates positively. It was a massive project that involved various teams working together. It took about a year to revamp the entire process and ensure compliance. However, once implemented, it improved employee satisfaction by saving them two whole days in the onboarding process.                               

We use UKG as an HCM solution, which manages end-to-end HR-related work across the enterprise, like recruitment, talent acquisition, compensation, payroll, and everything involved in end-to-end HR-related activities.

UKG is capable of integrating with other third-party applications, making data flow quite seamless. The solution's UI is good. Also, it is very easy to use.