UKG and PeopleStrong compete in the HR software category. PeopleStrong seems to have the upper hand due to its user-friendly design and competitive pricing, though both have areas for improvement.
Features: UKG is noted for its extensive features like payroll, tax processing, performance management, and BI reporting, alongside strong integration capabilities. PeopleStrong's strengths lie in its user-friendly design, robust self-service options, and efficient mobile responsiveness, adaptable for customizable workflows.
Room for Improvement: UKG needs improvements in benefits administration and user experience, with integration processes requiring better collaboration. PeopleStrong should enhance its reporting, talent management, and integration capabilities, alongside adding AI-enhanced search and custom workflow functionalities.
Ease of Deployment and Customer Service: UKG supports public, private, and hybrid cloud configurations, offering flexibility but facing challenges with consistent customer service. PeopleStrong offers diverse deployment options like public, private, hybrid, and on-premises, yet it has less accessible customer service, though certain departments excel intermittently. Both offer favorable technical support, with UKG handling issues in interface building.
Pricing and ROI: UKG has high pricing with variable costs, but its ROI is seen as satisfactory due to efficiency gains. PeopleStrong is praised for its competitive pricing suitable for comprehensive HR features, though both products deliver limited ROI insights as many users are early in implementation stages.
| Product | Market Share (%) |
|---|---|
| UKG | 5.7% |
| PeopleStrong | 1.6% |
| Other | 92.7% |
| Company Size | Count |
|---|---|
| Small Business | 2 |
| Midsize Enterprise | 1 |
| Large Enterprise | 5 |
| Company Size | Count |
|---|---|
| Small Business | 48 |
| Midsize Enterprise | 43 |
| Large Enterprise | 48 |
PeopleStrong is Asia Pacific’s leading, and the most comprehensive Human Capital Management SaaS platform. Our technology focuses on delivering a unique employee experience, drives data-driven decisions and agility for businesses.
We have simplified work life for over 500+ large enterprises across the emerging economies of Asia Pacific. Today, PeopleStrong empowers the lives of 2M+ employees with a mobile-first, AI and ML-powered talent operating system. Our tech capabilities span across the lifecycle from hire to exit, including Human Capital Management, Payroll, Talent Acquisition & Management, and Collaboration.
We are rated among the Top 5 in the Asia Pacific at Gartner’s Peer Insights and voted as Customer's Choice of HR Tech in Gartner Voice of Customers Report for 1000+ employee enterprises.
At UKG, our purpose is people — real people with real challenges, and a simple request. Help me keep my employees productive, connected, and happy. So that’s what we did.
We’ve created an unmatched suite of HR and workforce management solutions, backed by our people who care about yours. Our solutions deliver global workforce experiences that truly reflect the connection between life and work today. That means insights are deeper. Work is easier. And interactions are more meaningful.
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