UKG and BambooHR compete in the HR software market, each offering distinctive features. UKG appears to hold an advantage in comprehensive features and adaptability, whereas BambooHR shines with its cost-effective solutions and user-friendly experience.
Features: UKG provides a robust suite including business intelligence, talent management, and self-service capabilities for employees and managers. It also includes payroll and benefits administration, along with strong integration capabilities. BambooHR focuses on onboarding, time-off management, and customizable reports. It includes integrated applicant tracking and offers substantial customization, ideal for growing businesses.
Room for Improvement: UKG could improve its benefits management and component integration for a seamless user experience. Enhancements in customer service response time and training availability are also needed. BambooHR could enhance its performance management flexibility, expand integration capabilities, and scale its training resources and manuals more effectively.
Ease of Deployment and Customer Service: UKG offers flexibility with private, public, and hybrid cloud deployments, though customer support needs improvement. BambooHR focuses on public cloud and on-premises options, with variable customer support depending on the representative. UKG's offerings provide more deployment adaptability than BambooHR's primarily cloud-based solution.
Pricing and ROI: UKG is more expensive but justifies the cost with its extensive features that enhance productivity and reduce labor costs, yielding a solid ROI, particularly for larger enterprises. BambooHR offers a straightforward per-employee pricing model, providing excellent value for money, especially for businesses that fully utilize its features.
| Product | Market Share (%) |
|---|---|
| UKG | 4.9% |
| BambooHR | 2.5% |
| Other | 92.6% |
| Company Size | Count |
|---|---|
| Small Business | 22 |
| Midsize Enterprise | 9 |
| Large Enterprise | 3 |
| Company Size | Count |
|---|---|
| Small Business | 48 |
| Midsize Enterprise | 43 |
| Large Enterprise | 48 |
BambooHR is an all-around end-to-end talent management and benefits administration tool. This solution provides many use cases as it accompanies employees’ work journeys from onboarding to training, to day-to-day administration, and offboarding. This solution benefits the HR team as it provides them with a system that consolidates all of their employees’ information. This information includes, but is not limited to, contact information, bank details, schedules, language ability, vacation, sick days, and more. BambooHR can as well be used for reporting purposes, tracking leave, performance reviews, announcements to employees, and group emails.
BambooHR Features:
BambooHR has many valuable key features. Some of the most useful ones include:
BambooHR Benefits:
There are many benefits to implementing BambooHR. Some of the biggest advantages the solution offers include:
Reviews from Real Users:
Below are some reviews and helpful feedback written by PeerSpot users currently using the BambooHR solution.
An HR Officer at a small financial services firm comments: “In the past, we managed all this [HR] information using Excel. Switching to BambooHR made it easier to access the information. It's easier to use and share reports. I can allow people to do their own reports so they don't need to deal with HR. BambooHR puts everything into one place, so I don't have to comb through several Excel files to collect all the information I need to make a report.”
A Director of Human Resources at a large construction company says: “I would recommend this solution to other users. It has given me the ability to run a lean team and add automation to the way that we work.”
At UKG, our purpose is people — real people with real challenges, and a simple request. Help me keep my employees productive, connected, and happy. So that’s what we did.
We’ve created an unmatched suite of HR and workforce management solutions, backed by our people who care about yours. Our solutions deliver global workforce experiences that truly reflect the connection between life and work today. That means insights are deeper. Work is easier. And interactions are more meaningful.
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