We performed a comparison between Oracle HCM Cloud and UKG based on real PeerSpot user reviews.
Find out in this report how the two Benefits Administration solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
"Oracle HCM Cloud adds the latest features on a quarterly basis to the cloud, which makes it very easy for customers to adapt to the new features."
"In general, functionality is fine."
"Robust and very dependable."
"HCM Cloud's most valuable feature is its ease of use - it's interlinked, so you can drill down into information."
"What I like best about Oracle HCM Cloud is that its configuration is okay. I also like it in terms of updates. Product updates that take place from time to time improve Oracle HCM Cloud. What I also found valuable in the product is that since it's on cloud, you can work with it from any place."
"The most valuable feature of Oracle HCM Cloud is the dashboards, customization, and configuration."
"The technical support is very good."
"The core part and the talent management part are most valuable."
"The employee self-service feature is most valuable. This is the restaurant industry, and they have a mobile app that allows employees to go in and manage their data. So, employees can manage direct deposit accounts, emergency contacts, and other things in the app. That's definitely the biggest benefit."
"It enables us to manage the system ourselves. We don't need an additional team to do a lot of maintenance and add the things that we want."
"The fact that I can see the whole HR information in a single point is valuable. There is a unified view of everything, which is good. Previously, we had many different systems for each part of the information. Now, it is all centralized. It is very good."
"I have found the most valuable feature to be business intelligence and Cognos reporting."
"The data uploading part and backup could be better. They are a bit complex. Oracle is continuously changing it from one functionality to another. It's a bit unstable right now, and it's basically on the backend data upload part. If I have to upload, for example, data for 100 employees, it's a bit of a challenge for an end-user. It can be difficult if you're not a technical person and an end-user like me. I administer the platform, and if I get a request to upload and I'm not a technical person, then I'm just lost. I have to do some research and then complete the task. But it's evolving, and I hope it's more user-friendly in the future. In the next release, I would like a more stable mobile application. The current version isn't very stable. It takes time to open, and although they have come up with new UI pages, a few open areas need to be addressed. I would also like to see more robust and user-friendly data uploading techniques that would be helpful for end users like us. We don't have a technical background, and we just want to upload the data for our day-to-day operations."
"Cloud learning can be improved."
"The initial setup is straightforward. However, it is more complex than Oracle Taleo because it has a lot more features have complexity."
"I rate the technical support of Oracle HCM Cloud an eight out of ten. There is some room for improvement."
"I believe what could be improved is the EX portion of Oracle HCM Cloud and how it can more easily integrate with other tools."
"The support from Oracle HCM Cloud is great, they are responsive and helpful. However, they still could improve."
"The solutions could improve by having better performance. There are times when we have experienced some delays. The reports could be quicker."
"The absence management can use some improvement. Due to all the flexible working, the part with work schedules could be a little bit more flexible."
"Reporting is always a hurdle for any user just because it is so extensive. They provide a lot of out-of-the-box reports, but it is something that you always need to work on because you need more advanced writing of reports."
"The solution could improve by simplifying it even more core reports, such as more sample reports, more generic reports that you can edit and improve on yourself."
"The navigation on the screen could be better. Sometimes, I have to dig a little bit deep to find what I need. Everything is there. It just needs to be a little bit smoother."
"Certainly, the time and attendance and the payroll integration need a lot of work. They are disjointed pieces, and they don't work smoothly together. That's the main drawback."
Oracle HCM Cloud is a complete HR application suite which helps organizations become more strategic and agile with a best-in-class workforce experience. It integrates HR best practices and technology to provide an engaging, informative, and adaptive HR experience throughout the entire employee lifecycle. Oracle HCM Cloud allows organizations find, develop and retain the best talent, enable collaboration, deliver deep workforce insights, and increase operational efficiency
At UKG, our purpose is people — real people with real challenges, and a simple request. Help me keep my employees productive, connected, and happy. So that’s what we did.
We’ve created an unmatched suite of HR and workforce management solutions, backed by our people who care about yours. Our solutions deliver global workforce experiences that truly reflect the connection between life and work today. That means insights are deeper. Work is easier. And interactions are more meaningful.
Oracle HCM Cloud is ranked 4th in Benefits Administration with 22 reviews while UKG is ranked 6th in Benefits Administration with 4 reviews. Oracle HCM Cloud is rated 7.8, while UKG is rated 8.6. The top reviewer of Oracle HCM Cloud writes "The HCM Core (incl. Self Service and Absence management) is very complete, user friendly , scalable and stable. ". On the other hand, the top reviewer of UKG writes "Enables us to manage the system ourselves, saves cost, and is user-friendly and mobile-ready". Oracle HCM Cloud is most compared with Workday, SAP SuccessFactors, PeopleSoft, SAP HCM and Ceridian Dayforce HCM, whereas UKG is most compared with Workday, SAP SuccessFactors, SAP HCM, PeopleSoft and ADP Workforce Now. See our Oracle HCM Cloud vs. UKG report.
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