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Oracle HCM Cloud vs UKG comparison

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10,988 views|8,578 comparisons
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5,223 views|2,622 comparisons
Comparison Buyer's Guide
Executive Summary

We performed a comparison between Oracle HCM Cloud and UKG based on real PeerSpot user reviews.

Find out in this report how the two Benefits Administration solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.

To learn more, read our detailed Oracle HCM Cloud vs. UKG report (Updated: September 2022).
633,952 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"Oracle HCM Cloud adds the latest features on a quarterly basis to the cloud, which makes it very easy for customers to adapt to the new features.""In general, functionality is fine.""Robust and very dependable.""HCM Cloud's most valuable feature is its ease of use - it's interlinked, so you can drill down into information.""What I like best about Oracle HCM Cloud is that its configuration is okay. I also like it in terms of updates. Product updates that take place from time to time improve Oracle HCM Cloud. What I also found valuable in the product is that since it's on cloud, you can work with it from any place.""The most valuable feature of Oracle HCM Cloud is the dashboards, customization, and configuration.""The technical support is very good.""The core part and the talent management part are most valuable."

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"The employee self-service feature is most valuable. This is the restaurant industry, and they have a mobile app that allows employees to go in and manage their data. So, employees can manage direct deposit accounts, emergency contacts, and other things in the app. That's definitely the biggest benefit.""It enables us to manage the system ourselves. We don't need an additional team to do a lot of maintenance and add the things that we want.""The fact that I can see the whole HR information in a single point is valuable. There is a unified view of everything, which is good. Previously, we had many different systems for each part of the information. Now, it is all centralized. It is very good.""I have found the most valuable feature to be business intelligence and Cognos reporting."

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Cons
"The data uploading part and backup could be better. They are a bit complex. Oracle is continuously changing it from one functionality to another. It's a bit unstable right now, and it's basically on the backend data upload part. If I have to upload, for example, data for 100 employees, it's a bit of a challenge for an end-user. It can be difficult if you're not a technical person and an end-user like me. I administer the platform, and if I get a request to upload and I'm not a technical person, then I'm just lost. I have to do some research and then complete the task. But it's evolving, and I hope it's more user-friendly in the future. In the next release, I would like a more stable mobile application. The current version isn't very stable. It takes time to open, and although they have come up with new UI pages, a few open areas need to be addressed. I would also like to see more robust and user-friendly data uploading techniques that would be helpful for end users like us. We don't have a technical background, and we just want to upload the data for our day-to-day operations.""Cloud learning can be improved.""The initial setup is straightforward. However, it is more complex than Oracle Taleo because it has a lot more features have complexity.""I rate the technical support of Oracle HCM Cloud an eight out of ten. There is some room for improvement.""I believe what could be improved is the EX portion of Oracle HCM Cloud and how it can more easily integrate with other tools.""The support from Oracle HCM Cloud is great, they are responsive and helpful. However, they still could improve.""The solutions could improve by having better performance. There are times when we have experienced some delays. The reports could be quicker.""The absence management can use some improvement. Due to all the flexible working, the part with work schedules could be a little bit more flexible."

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"Reporting is always a hurdle for any user just because it is so extensive. They provide a lot of out-of-the-box reports, but it is something that you always need to work on because you need more advanced writing of reports.""The solution could improve by simplifying it even more core reports, such as more sample reports, more generic reports that you can edit and improve on yourself.""The navigation on the screen could be better. Sometimes, I have to dig a little bit deep to find what I need. Everything is there. It just needs to be a little bit smoother.""Certainly, the time and attendance and the payroll integration need a lot of work. They are disjointed pieces, and they don't work smoothly together. That's the main drawback."

More UKG Cons →

Pricing and Cost Advice
  • "On average, it's not a cheap solution."
  • "It has a licensing cost. It has a cloud-based subscription, which is quite cheap."
  • "The solution is expensive."
  • "Licensing fees are on a yearly basis."
  • "There is a license required for the use of this solution and we are on an annual license."
  • "I cannot comment on the cost, as this is handled by a different team."
  • "The contract for one of them will be extended for three years and for another one for two years. One of them is paying monthly, and another one is paying per quarter. I don't know about the third one. So, it differs."
  • "There is a subscription to use this solution, and there can be additional fees."
  • More Oracle HCM Cloud Pricing and Cost Advice →

  • "I wasn't involved in the pricing part. I'm a user, and I believe it is based on the user count. One thing that is nice about Ultimate is that you can learn how to use the system without additional fees. The learning aspect is the life of a product, and the training was a huge reason why we went with Ultimate. We did have some integration costs. They were a part of the implementation because of the integrations to other systems that we included in our implementation."
  • More UKG Pricing and Cost Advice →

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    Questions from the Community
    Top Answer:Although both are solutions to manage HR, their differences make each one suitable for different companies. Oracle Cloud HCM is a platform for connecting all human resource processes in your… more »
    Top Answer:What I like best about Oracle HCM Cloud is that its configuration is okay. I also like it in terms of updates. Product updates that take place from time to time improve Oracle HCM Cloud. What I… more »
    Top Answer:I don't know how much it costs, but I know that everything is included. We don't pay anything extra apart from the licensing fee.
    Top Answer:The solution has improved our organization by helping us cut hours and lessen our labor force. It saved us probably over $100,000 in just the last couple of years.
    Top Answer:There are some improvements needed as it's still a growing technology. Improvements with regard to some of its functionality need to be extended out a little bit further. The solution could use better… more »
    Top Answer:We primarily use the solution for payroll, HR, recruiting, and onboarding.
    Ranking
    4th
    Views
    10,988
    Comparisons
    8,578
    Reviews
    19
    Average Words per Review
    346
    Rating
    7.9
    6th
    Views
    5,223
    Comparisons
    2,622
    Reviews
    4
    Average Words per Review
    761
    Rating
    8.5
    Comparisons
    Also Known As
    Oracle Human Capital Management Cloud
    UKG Pro, UKG Dimensons, UKG Ready
    Learn More
    Overview

    Oracle HCM Cloud is a complete HR application suite which helps organizations become more strategic and agile with a best-in-class workforce experience. It integrates HR best practices and technology to provide an engaging, informative, and adaptive HR experience throughout the entire employee lifecycle. Oracle HCM Cloud allows organizations find, develop and retain the best talent, enable collaboration, deliver deep workforce insights, and increase operational efficiency

    At UKG, our purpose is people — real people with real challenges, and a simple request. Help me keep my employees productive, connected, and happy. So that’s what we did.

    We’ve created an unmatched suite of HR and workforce management solutions, backed by our people who care about yours. Our solutions deliver global workforce experiences that truly reflect the connection between life and work today. That means insights are deeper. Work is easier. And interactions are more meaningful. 

    Offer
    Learn more about Oracle HCM Cloud
    Learn more about UKG
    Sample Customers
    Kovaion Consulting India Pvt. Ltd., eVerge Group, Kalpataru, Logicalis Inc., Macmillan Science and Education, Drivestream Inc., Kamal Osman Jamjoom Group LLC, WAXIE Sanitary Supply
    Tesla, Marriott, Yamaha, Aramark, Feeding America, Samsung, Sony Music, Dave & Buster's, Revlon
    Top Industries
    REVIEWERS
    Computer Software Company28%
    Financial Services Firm17%
    Healthcare Company11%
    Insurance Company6%
    VISITORS READING REVIEWS
    Computer Software Company27%
    Comms Service Provider10%
    Financial Services Firm8%
    Energy/Utilities Company6%
    REVIEWERS
    Financial Services Firm13%
    Manufacturing Company12%
    Healthcare Company11%
    Energy/Utilities Company7%
    VISITORS READING REVIEWS
    Computer Software Company23%
    Comms Service Provider7%
    Retailer7%
    Manufacturing Company6%
    Company Size
    REVIEWERS
    Small Business30%
    Midsize Enterprise22%
    Large Enterprise48%
    VISITORS READING REVIEWS
    Small Business16%
    Midsize Enterprise15%
    Large Enterprise69%
    REVIEWERS
    Small Business35%
    Midsize Enterprise32%
    Large Enterprise33%
    VISITORS READING REVIEWS
    Small Business21%
    Midsize Enterprise15%
    Large Enterprise64%
    Buyer's Guide
    Oracle HCM Cloud vs. UKG
    September 2022
    Find out what your peers are saying about Oracle HCM Cloud vs. UKG and other solutions. Updated: September 2022.
    633,952 professionals have used our research since 2012.

    Oracle HCM Cloud is ranked 4th in Benefits Administration with 22 reviews while UKG is ranked 6th in Benefits Administration with 4 reviews. Oracle HCM Cloud is rated 7.8, while UKG is rated 8.6. The top reviewer of Oracle HCM Cloud writes "The HCM Core (incl. Self Service and Absence management) is very complete, user friendly , scalable and stable. ". On the other hand, the top reviewer of UKG writes "Enables us to manage the system ourselves, saves cost, and is user-friendly and mobile-ready". Oracle HCM Cloud is most compared with Workday, SAP SuccessFactors, PeopleSoft, SAP HCM and Ceridian Dayforce HCM, whereas UKG is most compared with Workday, SAP SuccessFactors, SAP HCM, PeopleSoft and ADP Workforce Now. See our Oracle HCM Cloud vs. UKG report.

    See our list of best Benefits Administration vendors, best Talent Management vendors, and best Cloud HCM vendors.

    We monitor all Benefits Administration reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.