SAP SuccessFactors vs UKG comparison

Cancel
You must select at least 2 products to compare!
BambooHR Logo
1,469 views|744 comparisons
SAP Logo
15,344 views|10,703 comparisons
UKG Logo
5,696 views|2,806 comparisons
Comparison Buyer's Guide
Executive Summary

We performed a comparison between SAP SuccessFactors and UKG based on real PeerSpot user reviews.

Find out in this report how the two Talent Management solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
To learn more, read our detailed SAP SuccessFactors vs. UKG Report (Updated: November 2022).
654,658 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"The performance goals and personal features of every employee with the dashboard is most valuable.""The scalability of BambooHR is good.""I like the fact that the annual days are calculated automatically and that if annual leave is taken in the future, those days are put on hold. You know at every point how many days of annual leave are you left with and how many are on hold.""We use this solution for our end to end HR needs from onboarding and hiring to learning."

More BambooHR Pros →

"Provides an open architecture and an open platform so it can coexist with other systems.""SAP SuccessFactors is stable, we have not found any bugs or glitches.""This solution has automatic linking and reporting features. Upgrades are hassle-free because you don't need to change everything from scratch, when compared to Meta4.""I think it's perfect that every requirement has flexibility in how it is handled, and that there are several workarounds for any problem we are looking to solve. Each problem has multiple solutions, so it gives us a lot of flexibility in terms of processes.""SuccessFactors' best features are talent management and HR Analytics.""The performance and goal management is good, and it has a fairly detailed employee central.""The self-service part is most valuable. Employees and managers can do a lot of things on their own, and they are not dependent on the HR organization.""The feature I like the most is the notification bar where we can see upcoming courses that the organization requires from time to time. It's easy to track any pending courses. I also like the search feature in SuccessFactors. We can search for newly available courses that are updated in the system for completion."

More SAP SuccessFactors Pros →

"The fact that I can see the whole HR information in a single point is valuable. There is a unified view of everything, which is good. Previously, we had many different systems for each part of the information. Now, it is all centralized. It is very good.""I have found the most valuable feature to be business intelligence and Cognos reporting.""It enables us to manage the system ourselves. We don't need an additional team to do a lot of maintenance and add the things that we want.""The employee self-service feature is most valuable. This is the restaurant industry, and they have a mobile app that allows employees to go in and manage their data. So, employees can manage direct deposit accounts, emergency contacts, and other things in the app. That's definitely the biggest benefit."

More UKG Pros →

Cons
"In the BambooHR performance management annual evaluations we have some limits to the questions. We can only add four extra questions, and they already have three basic questions, this is not easy for us. We would like to have more flexibility with the questions.""It would be useful to have the possibility to assign a task to the different users within the software.""BambooHR could be improved by managing leave in a way that transfers remaining days at the end of the annual year to the following year.""The color palettes could be changed to make the solution a little more attractive and easier to use."

More BambooHR Cons →

"SAP SuccessFactors functionality doesn't meet the expectation of our end users. There are other solutions that have better functionality, such as Workday, which is one of the top applications. Additionally, the solution could be easier to use.""SAP SuccessFactors' pricing structure could be improved.""Everything, including the provisioning dependency, should be moved to the instance, and coding should be kept to a minimum. Wherever possible, coding should be minimized, and everything should be a drag-and-drop.""Its overall integration and user experience can be improved. SuccessFactors is a system that is built out of three different systems. The elements part was bought from Plateau, and the original performance dialogue was built by SuccessFactors itself. After that, SAP bought it, and it hasn't improved in the last few years. SuccessFactors is a perfect tool if you use it the way it is meant to be, but if you start building custom sessions and try to use it differently, then it is a total mess. It is not agile. It is like an old Mastodon truck or whatever. We don't have the Employee Central and Competence Management modules. Our company made the choice to not implement the Employee Central module. We also didn't implement the Competence Management module. We use the learning module to do some competence management, but I am not that fond of it. It would have been best to have the whole suite. SAP should never sell this without selling the whole suite because it just doesn't work. The biggest gain for me would be having the possibility of doing strategic personnel planning and managing internal mobility. If it could be used for social purposes, such as creating communities and connecting with media channels, that would be perfect. It should also have the possibilities for local admin and agile product development.""The integration between the recruitment module and employee central is a big problem.""The complete integration process between SuccessFactors modules is not at the level that all customers expect when it comes to complete HR user experience from all angles.""The SAP SuccessFactors integration with old versions can improve. We are using an older finance module but we are having migration issues.""I don't think SuccessFactors is quite fit for use as an employee database."

More SAP SuccessFactors Cons →

"Reporting is always a hurdle for any user just because it is so extensive. They provide a lot of out-of-the-box reports, but it is something that you always need to work on because you need more advanced writing of reports.""The navigation on the screen could be better. Sometimes, I have to dig a little bit deep to find what I need. Everything is there. It just needs to be a little bit smoother.""The solution could improve by simplifying it even more core reports, such as more sample reports, more generic reports that you can edit and improve on yourself.""Certainly, the time and attendance and the payroll integration need a lot of work. They are disjointed pieces, and they don't work smoothly together. That's the main drawback."

More UKG Cons →

Pricing and Cost Advice
  • "We pay a monthly subscription to use the solution. The subscript model is based on how many employees we have active."
  • More BambooHR Pricing and Cost Advice →

  • "If you go by best practices and do it right from the outset, the setup won't be a costly endeavor. In terms of setup, there is a lot of flexibility compared to three years ago."
  • "It could be cheaper."
  • "We have a yearly license. There are no additional costs."
  • "SAP SuccessFactors requires an annual subscription."
  • "It is not expensive because it is a complete suite with a module-based cost."
  • "For SAP, the product is pricey, both CAPEX and the OPEX. It's something that could be improved."
  • "Our costs for the solution are subsidized by our parent company, I am not aware of the exact cost because of this. However, we pay $50,000 annually. If we move to another solution it will be more expensive."
  • "The pricing for SuccessFactors is ridiculously high, and there are costs in addition to the license fee for some features."
  • More SAP SuccessFactors Pricing and Cost Advice →

  • "I wasn't involved in the pricing part. I'm a user, and I believe it is based on the user count. One thing that is nice about Ultimate is that you can learn how to use the system without additional fees. The learning aspect is the life of a product, and the training was a huge reason why we went with Ultimate. We did have some integration costs. They were a part of the implementation because of the integrations to other systems that we included in our implementation."
  • More UKG Pricing and Cost Advice →

    report
    Use our free recommendation engine to learn which Talent Management solutions are best for your needs.
    654,658 professionals have used our research since 2012.
    Questions from the Community
    Top Answer:Organizations of all sizes, especially those that are experiencing rapid growth, want to have a way to effectively… more »
    Top Answer:Leave management is the most valuable as they all started with leave management and then progressed to performance… more »
    Top Answer:It would be good to include more options for approvals and workflows. They are deliberately not the most sophisticated… more »
    Top Answer:Differences between Workday, Oracle Cloud,w and SAP SuccessFactors:w Oracle: "simple interface and deep… more »
    Top Answer:When it comes to user experience, SuccessFactors is unquestionably superior, as it provides end users with a new… more »
    Top Answer:I don't have any knowledge about the licensing cost of SAP SuccessFactors.
    Top Answer:The solution has improved our organization by helping us cut hours and lessen our labor force. It saved us probably over… more »
    Top Answer:There are some improvements needed as it's still a growing technology. Improvements with regard to some of its… more »
    Top Answer:We primarily use the solution for payroll, HR, recruiting, and onboarding.
    Comparisons
    Also Known As
    SuccessFactors
    UKG Pro, UKG Dimensons, UKG Ready
    Learn More
    Overview

    Our applicant tracking system is a surprisingly simple way to reach more qualified candidates and track, share, and evaluate their applicant information. Plus, our ATS module works hand in hand with our HR software, so you can enter data once and you're done.

    Collaborators can leave comments, rate candidates, and change applicant statuses—all within the ATS. Permissions let you control what collaborators can view, keeping sensitive information (like desired salary) private. The only hard part will be agreeing on a candidate.

    • Intuitive Interface

      Tech savvy or not, the applicant tracking system is easy to use. Your team will have no problem quickly filtering candidates, rating the best ones with a five-star rating system, and pushing job postings to free job boards and social media outlets.

    •  
    • No Duplicate Entry

      Get new hires’ basic data into your HR software with ease. Simply change a candidate’s status to “hired,” and their information will transfer from the applicant management software into the HR system. It takes less time to process a new employee than it does to say, “you’re hired.”


    SAP SuccessFactors is a valuable human resource management system (HRMS) solution that streamlines numerous HR tasks and activities, such as payroll, talent management, and people processes, to help make the entire HR process run more smoothly and improve the overall employee experience. It is primarily developed to meet the needs of enterprise-class organizations. SAP SuccessFactors can also help users to boost business processes and achieve desired outcomes.

    SAP SuccessFactors is cloud-based and built as a Software as a Service (SaaS) tool. It can integrate seamlessly with any existing ecosystem. This solution can easily be accessed from any web browser, from any location, with any device.

    SAP Success Factors Key Features

    • Improve core HR and payroll process: SAP SuccessFactors can help users improve productivity by simplifying everyday tasks, streamlining processes across the organization, establishing consistent business practices, and improving the bottom line by reducing risk. SuccessFactors core HR tools include time and attendance, payroll management, document management, and additional core HR services to meet regulatory and compliance needs.

    • Staff planning and HR analytics: SuccessFactors can facilitate an improved DE&I (Diversity, Equity, and Inclusion) environment using intuitive people data measurements. The solution can help create action plans to ensure that hiring goals are met in a timely manner, preventing critical staffing gaps and ensuring that productivity and profitability goals are consistently being achieved.

    • Employee welfare management: SuccessFactors allows users to respond in a timely manner to employee needs and concerns, to better understand employee motivations, to keep employees happy and involved, to specify employee dissatisfiers, and to help improve the overall employee experience. The solution will also facilitate employee performance using an intuitive holistic approach, improve employee benefits, and guide and administer the entire employee career growth. SuccessFactors provides valuable opportunities for employee growth through intuitive individualized learning and career development opportunities. It also rewards and recognizes good performance and provides pathways for successful career growth. The solution will help to attract and retain the best available talent in the marketplace.
    • Succession Planning: The solution can be used to assist with talent sourcing, candidate management, and improving the overall candidate experience to include new hire onboarding, offboarding, and more. SuccessFactors also provides action plans for performance and compensation management, education and career development, talent reviews, leadership planning, and even sales performance management, goal setting, and quotas.

    Reviews from Real Users

    “We are using it for a lot of things: HR, performance management, and learning management. There are a lot of features embedded in SuccessFactors. We recently implemented a learning platform that employs the individual staff to actually manage their own learning. They can do it at their own pace. SuccessFactors allows you to manage your team, have calibration for promotion, and you can generate reports and see how you're doing.” - Alaba O., IT Asset Management Lead at Dangote Industries Limited

    “SuccessFactors Talent Management tools help us in managing the entire employee journey. HR and managers can use the succession and development tool to create career paths and staff development plans. When combined with the learning tool, these development objectives can help employees gain the skills they need to advance their careers within the company.” - Yamen Z., SAP Project Manager at a manufacturing company

    At UKG, our purpose is people — real people with real challenges, and a simple request. Help me keep my employees productive, connected, and happy. So that’s what we did.

    We’ve created an unmatched suite of HR and workforce management solutions, backed by our people who care about yours. Our solutions deliver global workforce experiences that truly reflect the connection between life and work today. That means insights are deeper. Work is easier. And interactions are more meaningful. 

    Offer
    Learn more about BambooHR
    Learn more about SAP SuccessFactors
    Learn more about UKG
    Sample Customers
    Stance, SoundCloud, Reddit, Shopify, 99designs, Stitcher, Disqus, Beans & Brews, Stacy and Witbeck, Vino Farms, MokiMobility, SecurityMetrics
    City of Cape Town, ADAMA Agricultural Solutions Ltd., TransAlta Corporation, Keolis, PT XL Axiata Tbk, National Football League (NFL), Plan International, Yoh, A Day & Zimmermann Company, China Talent Group (CTG TMO), Umicore S.A., Butterfield Bank, Skril
    Tesla, Marriott, Yamaha, Aramark, Feeding America, Samsung, Sony Music, Dave & Buster's, Revlon
    Top Industries
    REVIEWERS
    Construction Company19%
    Financial Services Firm19%
    Computer Software Company13%
    Retailer13%
    VISITORS READING REVIEWS
    Computer Software Company25%
    Financial Services Firm7%
    Educational Organization6%
    University6%
    REVIEWERS
    Manufacturing Company28%
    Computer Software Company14%
    Recruiting/Hr Firm9%
    Consumer Goods Company9%
    VISITORS READING REVIEWS
    Computer Software Company22%
    Comms Service Provider11%
    Financial Services Firm7%
    Energy/Utilities Company6%
    REVIEWERS
    Financial Services Firm13%
    Manufacturing Company12%
    Healthcare Company11%
    Energy/Utilities Company7%
    VISITORS READING REVIEWS
    Computer Software Company22%
    Retailer6%
    Financial Services Firm6%
    Manufacturing Company6%
    Company Size
    REVIEWERS
    Small Business63%
    Midsize Enterprise33%
    Large Enterprise4%
    VISITORS READING REVIEWS
    Small Business24%
    Midsize Enterprise13%
    Large Enterprise63%
    REVIEWERS
    Small Business27%
    Midsize Enterprise9%
    Large Enterprise64%
    VISITORS READING REVIEWS
    Small Business18%
    Midsize Enterprise15%
    Large Enterprise67%
    REVIEWERS
    Small Business35%
    Midsize Enterprise32%
    Large Enterprise33%
    VISITORS READING REVIEWS
    Small Business22%
    Midsize Enterprise15%
    Large Enterprise63%
    Buyer's Guide
    SAP SuccessFactors vs. UKG
    November 2022
    Find out what your peers are saying about SAP SuccessFactors vs. UKG and other solutions. Updated: November 2022.
    654,658 professionals have used our research since 2012.

    SAP SuccessFactors is ranked 1st in Talent Management with 32 reviews while UKG is ranked 8th in Talent Management with 4 reviews. SAP SuccessFactors is rated 8.0, while UKG is rated 8.6. The top reviewer of SAP SuccessFactors writes "Stable solution with automatic interlinking and reporting features". On the other hand, the top reviewer of UKG writes "Enables us to manage the system ourselves, saves cost, and is user-friendly and mobile-ready". SAP SuccessFactors is most compared with Workday, SAP HCM, Oracle HCM Cloud, PeopleSoft and IBM Kenexa, whereas UKG is most compared with Workday, SAP HCM, PeopleSoft, Ceridian Dayforce HCM and SHL TalentCentral. See our SAP SuccessFactors vs. UKG report.

    See our list of best Talent Management vendors, best Cloud HCM vendors, and best Talent Acquisition vendors.

    We monitor all Talent Management reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.