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UKG Logo
5,482 views|2,743 comparisons
Workday Logo
17,694 views|10,895 comparisons
Comparison Buyer's Guide
Executive Summary

We performed a comparison between UKG and Workday based on real PeerSpot user reviews.

Find out in this report how the two Benefits Administration solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.

To learn more, read our detailed UKG vs. Workday report (Updated: September 2022).
634,775 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"It enables us to manage the system ourselves. We don't need an additional team to do a lot of maintenance and add the things that we want.""The fact that I can see the whole HR information in a single point is valuable. There is a unified view of everything, which is good. Previously, we had many different systems for each part of the information. Now, it is all centralized. It is very good.""The employee self-service feature is most valuable. This is the restaurant industry, and they have a mobile app that allows employees to go in and manage their data. So, employees can manage direct deposit accounts, emergency contacts, and other things in the app. That's definitely the biggest benefit.""I have found the most valuable feature to be business intelligence and Cognos reporting."

More UKG Pros →

"It helps the users to enroll for the benefits automatically and update their life events without the involvement of HR individuals or back-office staff. It enables a person to take action on their own. It reduces the administrative burden on HR and puts the ownership on the person that is going through the life event, whether it is having a child, taking a leave of absence, or something else. There are easy ways to integrate Workday with your common benefits. At least in the USA, it can be integrated with common benefits providers such as Fidelity, Blue Cross Blue Shield, Aetna, etc. It has got a connector that is able to connect with the vendor or the third party to which you are trying to send the eligibility file. It basically allows us to automate or set up the tool, and the integration with the provider is a lot quicker than competing tools. When it comes to reporting on just eligibility and SLSA, it is a lot more user-intuitive. Depending on the purpose of what you are doing, you can grant security rights or roles, for example, you can control whether someone is a benefits administrator doing an independent audit. Workday makes it very easy to do that. It significantly simplifies the reporting process.""The most valuable feature of Workday is the ease of navigation to browse the application. The solution can hold information about the company and people with accounts can be discovered by others in the whole company.""I found the analysis features to be very useful for our company. I also found the modules installed to be aligned with our company's KPIs. These were the two features that stood out.""First time users, understanding accessibility and consolidated data is fairly easy. The solution improves productivity for users and reduces the need to switch between different tools.""There is a lot to like about it. I really enjoy the business process framework. It's something that's really seamless. It allows you to have people within the flow. They get assigned a task to complete something to approve, etc. That's a really good piece of functionality that Workday offers. Their out-of-the-box reporting framework is also really powerful in terms of what it provides. These would be two things that I would highlight.""We use this solution to manage financials, payroll and recruiting.""The most valuable feature is the ease of reporting.""It's easy to set up."

More Workday Pros →

Cons
"The navigation on the screen could be better. Sometimes, I have to dig a little bit deep to find what I need. Everything is there. It just needs to be a little bit smoother.""The solution could improve by simplifying it even more core reports, such as more sample reports, more generic reports that you can edit and improve on yourself.""Reporting is always a hurdle for any user just because it is so extensive. They provide a lot of out-of-the-box reports, but it is something that you always need to work on because you need more advanced writing of reports.""Certainly, the time and attendance and the payroll integration need a lot of work. They are disjointed pieces, and they don't work smoothly together. That's the main drawback."

More UKG Cons →

"The user interface could be better. Everything else was fine.""I'm not sure they have added this feature yet, but there should be a cellphone version, so we do not need to do it on a laptop. I'd like to log in on a cellphone and have the same features. I'm not sure if that is already available or if it's on the roadmap, but that would be a great feature.""The user interface could be modernized somehow.""The finance module of this solution is not great and needs improvement.""The navigation of Workday is good but could be better.""This solution could be improved by providing user-level access to customization capabilities. Users currently rely on more technical teams to customize reports, for example.""The security console should be made less complex.""Workday does have a community site where people can go on and off for suggestions. They call them Brainstorms, and you can vote them up. That is something that they do well, but oftentimes, they seem to be racing to deliver something based on what a competitor is delivering. For example, if they hear SAP has this new functionality and learning that's going to be coming out, they prioritize there, which makes sense, but unfortunately, some of these Brainstorms may get neglected where the product might not be improved as quickly or as needed for the customers. You might be waiting for a year or two to get a feature that you'd like released. They should pay more attention to customer feedback and ensure that customer feedback is an essential part of their product roadmap."

More Workday Cons →

Pricing and Cost Advice
  • "I wasn't involved in the pricing part. I'm a user, and I believe it is based on the user count. One thing that is nice about Ultimate is that you can learn how to use the system without additional fees. The learning aspect is the life of a product, and the training was a huge reason why we went with Ultimate. We did have some integration costs. They were a part of the implementation because of the integrations to other systems that we included in our implementation."
  • More UKG Pricing and Cost Advice →

  • "You have the license fee per module, and then you have a kind of annual training fee, which is a kind of add-on. I wouldn't say it is exhaustive; it is minor. Licensing is pretty transparent for most of the part."
  • "The pricing is good from an HR perspective, although management gets upset after spending $500,000 a year, every year."
  • "Its price is pretty high. It is more expensive than what is offered by other competitors in the market."
  • "It has an annual subscription rate, but I'm not sure how it will work."
  • "The pricing for this solution is fairly high. It is not affordable for small and mid-sized companies."
  • "By and large, Workday is expensive. It is based on the headcount. I'd probably rate it a three or four out of five in terms of pricing. It'd be like buying a Mercedes or a high-end car. It's expensive, but there's a specific value that you're getting with additional features and things of that nature. Using that metaphor, Workday probably tends to be more of a luxury. There are others like ADP that can do your payroll, your time off, and other things, but they don't do it as well."
  • "It is on a yearly basis."
  • More Workday Pricing and Cost Advice →

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    634,775 professionals have used our research since 2012.
    Questions from the Community
    Top Answer:The solution has improved our organization by helping us cut hours and lessen our labor force. It saved us probably over $100,000 in just the last couple of years.
    Top Answer:There are some improvements needed as it's still a growing technology. Improvements with regard to some of its functionality need to be extended out a little bit further. The solution could use better… more »
    Top Answer:We primarily use the solution for payroll, HR, recruiting, and onboarding.
    Top Answer:Differences between Workday, Oracle Cloud,w and SAP SuccessFactors:w Oracle: "simple interface and deep customization to suit the purpose." SAP: Multiple functionalities that increase process… more »
    Top Answer:I found the analysis features to be very useful for our company. I also found the modules installed to be aligned with our company's KPIs. These were the two features that stood out.
    Ranking
    6th
    Views
    5,482
    Comparisons
    2,743
    Reviews
    4
    Average Words per Review
    761
    Rating
    8.5
    1st
    Views
    17,694
    Comparisons
    10,895
    Reviews
    17
    Average Words per Review
    587
    Rating
    8.0
    Comparisons
    SAP SuccessFactors logo
    Compared 11% of the time.
    SAP HCM logo
    Compared 8% of the time.
    PeopleSoft logo
    Compared 7% of the time.
    Ceridian Dayforce HCM logo
    Compared 5% of the time.
    Oracle HCM Cloud logo
    Compared 4% of the time.
    Also Known As
    UKG Pro, UKG Dimensons, UKG Ready
    Learn More
    Overview

    At UKG, our purpose is people — real people with real challenges, and a simple request. Help me keep my employees productive, connected, and happy. So that’s what we did.

    We’ve created an unmatched suite of HR and workforce management solutions, backed by our people who care about yours. Our solutions deliver global workforce experiences that truly reflect the connection between life and work today. That means insights are deeper. Work is easier. And interactions are more meaningful. 

    Workday is a cloud-based software solution that specializes in developing applications for capital and finance management applications. The system is built to work in global workforces and is adaptable. The global system ensures that users are up to date and can manage internal career-related information, and everyday business problems like timesheets, payrolls, and time off.

    “A Pioneer in Software-as-a-Service”

    Workday Human Capital Management tool is designed to simplify and streamline your work. It leverages machine learning to adapt capital management to a changing environment.

    The Workday model is based on delivering a single system that uses a single source of data and a single security model to deliver a unique user experience. The system is user-friendly and ensures that employees and management can use it from any and all devices. Workday HCM integrates into a central system that includes financial management, payroll, recruiting, learning, and planning. Managers and employees can provide feedback to one another, too.

    Workday’s features include:

    • Flexible framework that lets you organize your staff according to different criteria. You can group employees by function, hierarchy, or department.
    • Personalized career guidance: Knowledge management and career guidance that can be easily customized for each staff member and also done at scale.
    • Augmented reporting and analytics: Configure, change, update, and publish reports, scorecards, and dashboards. The system centralizes the transactional and analytical data so you can act on the data from anywhere.
    • Compensation tools: Compensatio, payroll, and time tracking are automated and simplified.
    • Workforce planning allows you to uncover and address talent gaps and get visibility of your staff.
    • Mobile-first ensign approach: Users can access all resources from any device, and they are always in sync.
    • Machine learning capabilities enable personalized enterprise experiences and faster business processes.

    Workday smart platform consists of the following modules:

    • Human resource management
    • Business process management
    • Reporting and analytics
    • Benefits administration
    • Compensation management
    • Talent management
    • Survey framework
    • Employee and management self-service

    Reviews from Real Users

    Many organizations choose Workday because it provides an all-in-one modular solution for human capital and finance management. Our users say they like the ease of use for time-off requests, career and development segments, and overall HR management. The records and reporting capabilities are another popular feature.

    "The solution was very good at reconfiguration and customization of their software. It helped us to meet federal regulations," said one user. Another said that the best feature is the optimization of the work day experience with a unified platform that can be applied across different business units. “You will never find a use case that cannot be covered," said a third.

    Offer
    Learn more about UKG
    Learn more about Workday
    Sample Customers
    Tesla, Marriott, Yamaha, Aramark, Feeding America, Samsung, Sony Music, Dave & Buster's, Revlon
    AAA, Allied Global, Avago Technologies Limited, Aviva, Cardinal Health, CareFusion, Chiquita Brands International, Equifax, Flextronics, HP, Life Time Fitness, McKee Foods, MGM Resorts International, Sanofi, ServiceSource International, Symantec, TripAdvisor, Yahoo!
    Top Industries
    REVIEWERS
    Financial Services Firm13%
    Manufacturing Company12%
    Healthcare Company11%
    Energy/Utilities Company7%
    VISITORS READING REVIEWS
    Computer Software Company23%
    Comms Service Provider7%
    Retailer6%
    Financial Services Firm6%
    REVIEWERS
    Financial Services Firm32%
    Computer Software Company11%
    Transportation Company11%
    Energy/Utilities Company5%
    VISITORS READING REVIEWS
    Computer Software Company18%
    Financial Services Firm8%
    Comms Service Provider8%
    Manufacturing Company6%
    Company Size
    REVIEWERS
    Small Business35%
    Midsize Enterprise32%
    Large Enterprise33%
    VISITORS READING REVIEWS
    Small Business21%
    Midsize Enterprise15%
    Large Enterprise64%
    REVIEWERS
    Small Business30%
    Midsize Enterprise8%
    Large Enterprise62%
    VISITORS READING REVIEWS
    Small Business16%
    Midsize Enterprise13%
    Large Enterprise71%
    Buyer's Guide
    UKG vs. Workday
    September 2022
    Find out what your peers are saying about UKG vs. Workday and other solutions. Updated: September 2022.
    634,775 professionals have used our research since 2012.

    UKG is ranked 6th in Benefits Administration with 4 reviews while Workday is ranked 1st in Benefits Administration with 17 reviews. UKG is rated 8.6, while Workday is rated 8.0. The top reviewer of UKG writes "Enables us to manage the system ourselves, saves cost, and is user-friendly and mobile-ready". On the other hand, the top reviewer of Workday writes "Offers good business process framework and out-of-the-box reporting, and brings operational efficiencies". UKG is most compared with SAP SuccessFactors, SAP HCM, PeopleSoft, Ceridian Dayforce HCM and Oracle HCM Cloud, whereas Workday is most compared with SAP SuccessFactors, Oracle HCM Cloud, PeopleSoft, SAP HCM and Cornerstone Learning. See our UKG vs. Workday report.

    See our list of best Benefits Administration vendors, best Cloud HCM vendors, and best Talent Acquisition vendors.

    We monitor all Benefits Administration reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.