Comparison Buyer's Guide

Executive Summary
 

Categories and Ranking

UKG
Ranking in Benefits Administration
5th
Ranking in Talent Management
5th
Ranking in Cloud HCM
5th
Ranking in Talent Acquisition
5th
Average Rating
7.8
Number of Reviews
124
Ranking in other categories
Employee Scheduling Software (1st), Employee Time Tracking Software (3rd), HR Analytics Software (1st)
Workday
Ranking in Benefits Administration
1st
Ranking in Talent Management
2nd
Ranking in Cloud HCM
2nd
Ranking in Talent Acquisition
1st
Average Rating
8.2
Number of Reviews
53
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of July 2024, in the Cloud HCM category, the mindshare of UKG is 5.9%, up from 5.4% compared to the previous year. The mindshare of Workday is 19.5%, up from 18.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Cloud HCM
Unique Categories:
Benefits Administration
7.1%
Talent Management
4.2%
 

Featured Reviews

it_user632511 - PeerSpot reviewer
Mar 22, 2017
Allows employees the ability to view pay statements online.
ACA compliance Business intelligence UTM Benefits open enrollment Onboarding (currently in implementation) There are numerous examples of how it has improved the way my organization functions, but the primary impacts have been: moving from paper timesheets to electronic; allowing employees the…
PR
Oct 5, 2022
The solution's interface is clean, organized, and easy to use
The solution has improved our organization because it's much simpler to navigate. On the learning and talent side... I work for a bank, we have to do continuous compliance education, so we have to do a ton of different learning things. Our learning situation, our learning set up before was distributed, it was done in a bunch of silos. There was an initial landing page that took you to multiple different websites where you absorbed the content and then you confirmed or acknowledged that you've actually studied the content or you took a test. With this solution, it's really nice. All of the learning content is there. It's much easier to consume. I don't feel like I'm jumping around between different platforms.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It is much easier to use and the customer service is better than our previous solution."
"The solution's employee experience is pretty good."
"The fact that I can see the whole HR information in a single point is valuable. There is a unified view of everything, which is good. Previously, we had many different systems for each part of the information. Now, it is all centralized. It is very good."
"The solution's UI is good. Also, it is very easy to use."
"It enables us to manage the system ourselves. We don't need an additional team to do a lot of maintenance and add the things that we want."
"The setup process is straightforward."
"The employee self-service feature is most valuable. This is the restaurant industry, and they have a mobile app that allows employees to go in and manage their data. So, employees can manage direct deposit accounts, emergency contacts, and other things in the app. That's definitely the biggest benefit."
"UKG allows us to customize our home screen so that we can easily monitor important items on a daily basis."
"We use Workday for all our employee-related information. It is a central hub where we can access pay slips, tax-related information, tax automation, and tax rules. Additionally, it manages employee hiring processes and other HR functions. It's a one-stop solution where employees can find everything about their profile, work experience, and associated technologies."
"We have fewer systems, less manual data entry, and less processing."
"It is fairly easy to set up"
"The platform itself is very robust and I generally like the reporting and analytics capability."
"The product is useful for storing employee records."
"It is easy to use and straightforward."
"I found the analysis features to be very useful for our company. I also found the modules installed to be aligned with our company's KPIs. These were the two features that stood out."
"Workday is a holistic HR solution."
 

Cons

"The solution could use better reporting with standard reports. We use the Cognos platform in BI for a lot of our reporting. However, they need to have more robust standard reporting available to their user base."
"UKG has complex clock-in and clock-out features. It changes things too often, and it feels like the tool is constantly changing things without testing before implementing changes in production. Additionally, it doesn't communicate these changes very well."
"Certainly, the time and attendance and the payroll integration need a lot of work. They are disjointed pieces, and they don't work smoothly together. That's the main drawback."
"The tool needs improvement on the configuration side."
"The navigation on the screen could be better. Sometimes, I have to dig a little bit deep to find what I need. Everything is there. It just needs to be a little bit smoother."
"The system is slow sometimes."
"Reporting is always a hurdle for any user just because it is so extensive. They provide a lot of out-of-the-box reports, but it is something that you always need to work on because you need more advanced writing of reports."
"The solution could improve by simplifying it even more core reports, such as more sample reports, more generic reports that you can edit and improve on yourself."
"The security console should be made less complex."
"The user interface could be better. Everything else was fine."
"I would really like to see a more robust timekeeping solution in Workday. Currently, most organizations are using Kronos for timekeeping and Workday for HR data. They then integrate Workday with Dimensions to manage time-related activities and payroll processing."
"This solution could be made easier to use by continuing to release new improvements."
"The product must include payroll features."
"One potential feature that could be added is the ability to streamline business processes through quick tips and guided tours. This would allow for a smoother and more guided experience for colleagues as they navigate through different processes and steps. It would be similar to a guidance system or a step-by-step tutorial that could be added after the business process to guide users through it."
"My only suggestion might be to include a brief description of any new fields we introduce, making it easier for people to use them. Perhaps this is something they can consider implementing."
"They could provide a web chatbot feature in the dashboard for Workday."
 

Pricing and Cost Advice

"While I am unsure of the licensing cost itself, the total cost of implementation and licensing for a company with over 5000 employees would be around 6,00,000. So, there are additional costs beyond licensing."
"The pricing depends on the number of licenses we buy."
"UKG's pricing and licensing model involves ongoing expenses based on the number of employees paid. The initial implementation cost is low when UKG implements it directly. However, when partners handle the implementation, it becomes more expensive since partners don't receive the monthly recurring fees."
"If you're going for the full suite, it can be fairly pricey."
"The platform is not affordable but also not the most expensive."
"I wasn't involved in the pricing part. I'm a user, and I believe it is based on the user count. One thing that is nice about Ultimate is that you can learn how to use the system without additional fees. The learning aspect is the life of a product, and the training was a huge reason why we went with Ultimate. We did have some integration costs. They were a part of the implementation because of the integrations to other systems that we included in our implementation."
"Workday is moderately priced - I'd rate its pricing three out of five."
"By and large, Workday is expensive. It is based on the headcount. I'd probably rate it a three or four out of five in terms of pricing. It'd be like buying a Mercedes or a high-end car. It's expensive, but there's a specific value that you're getting with additional features and things of that nature. Using that metaphor, Workday probably tends to be more of a luxury. There are others like ADP that can do your payroll, your time off, and other things, but they don't do it as well."
"It is on a yearly basis."
"I rate the product’s pricing a ten out of ten."
"It's very, very expensive."
"With a bigger budget, I would recommend SAP."
"I need to pay for a license. It is expensive."
"It has an annual subscription rate, but I'm not sure how it will work."
report
Use our free recommendation engine to learn which Cloud HCM solutions are best for your needs.
793,295 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Educational Organization
87%
Computer Software Company
2%
Healthcare Company
1%
Financial Services Firm
1%
Educational Organization
28%
Computer Software Company
9%
Financial Services Firm
7%
Manufacturing Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What needs improvement with UKG?
Advanced Scheduling must be improved. The system is slow sometimes.
What is your primary use case for UKG?
I am working for a retail client in the UK that is expanding its product to different countries. I am configuring the solution for them. I have done it for Romania and Slovakia, and now I am workin...
What are the biggest differences between Workday, Oracle Cloud and SAP SuccessFactors?
Differences between Workday, Oracle Cloud,w and SAP SuccessFactors:w Oracle: "simple interface and deep customization to suit the purpose." SAP: Multiple functionalities that increase process effi...
What do you like most about Workday?
I like its UI and UX. When we were using Oracle or SAP, the UI/UX wasn't very user-friendly for the employees.
What is your experience regarding pricing and costs for Workday?
It's very, very expensive. When I was in a startup company, we tried to adopt Workday. We called them and asked how much it would cost for our company. And the first answer from the salesperson was...
 

Comparisons

 

Also Known As

UKG Pro, UKG Dimensons, UKG Ready
No data available
 

Learn More

 

Overview

 

Sample Customers

Tesla, Marriott, Yamaha, Aramark, Feeding America, Samsung, Sony Music, Dave & Buster's, Revlon
AAA, Allied Global, Avago Technologies Limited, Aviva, Cardinal Health, CareFusion, Chiquita Brands International, Equifax, Flextronics, HP, Life Time Fitness, McKee Foods, MGM Resorts International, Sanofi, ServiceSource International, Symantec, TripAdvisor, Yahoo!
Find out what your peers are saying about UKG vs. Workday and other solutions. Updated: July 2024.
793,295 professionals have used our research since 2012.