We performed a comparison between SAP HCM and UKG based on real PeerSpot user reviews.
Find out in this report how the two Benefits Administration solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."I like the fact that the annual days are calculated automatically and that if annual leave is taken in the future, those days are put on hold. You know at every point how many days of annual leave are you left with and how many are on hold."
"The performance goals and personal features of every employee with the dashboard is most valuable."
"We use this solution for our end to end HR needs from onboarding and hiring to learning."
"The scalability of BambooHR is good."
"The technical support is quite good."
"SAP HCM can handle a large number of employees. We can easily process payrolls and check the arrangements, and the client can also check the performance of the employees. Additionally, it has some advanced features."
"SAP HCM has a good performance."
"Technical support is excellent."
"When you maintain your data in SAP, you can generate any kind of HR report with one click."
"They have some interesting features in the learning space."
"Recently, the localization versions for different countries were increased, and that added value to the solution."
"The setup was straightforward."
"The employee self-service feature is most valuable. This is the restaurant industry, and they have a mobile app that allows employees to go in and manage their data. So, employees can manage direct deposit accounts, emergency contacts, and other things in the app. That's definitely the biggest benefit."
"I have found the most valuable feature to be business intelligence and Cognos reporting."
"The fact that I can see the whole HR information in a single point is valuable. There is a unified view of everything, which is good. Previously, we had many different systems for each part of the information. Now, it is all centralized. It is very good."
"It enables us to manage the system ourselves. We don't need an additional team to do a lot of maintenance and add the things that we want."
"In the BambooHR performance management annual evaluations we have some limits to the questions. We can only add four extra questions, and they already have three basic questions, this is not easy for us. We would like to have more flexibility with the questions."
"The color palettes could be changed to make the solution a little more attractive and easier to use."
"It would be useful to have the possibility to assign a task to the different users within the software."
"BambooHR could be improved by managing leave in a way that transfers remaining days at the end of the annual year to the following year."
"It would be nice if the solution migrated to S/4HANA."
"It would be very helpful for our company if a new version was released with the ability to contain all of the things that we have newly introduced in our company."
"There needs to be a renovation of the interface and functionalities of the talent management modules."
"SAP HCM could improve by having more resources and making it more user-friendly. It is complex."
"The current platform is quite rigid and not as flexible and end-user friendly as other HR solutions."
"The solution is rather expensive."
"SAP HCM has many different channels for communication with the consultants which makes it complex. There are delays when there is a problem."
"The extensibility of the integration could be improved."
"Certainly, the time and attendance and the payroll integration need a lot of work. They are disjointed pieces, and they don't work smoothly together. That's the main drawback."
"Reporting is always a hurdle for any user just because it is so extensive. They provide a lot of out-of-the-box reports, but it is something that you always need to work on because you need more advanced writing of reports."
"The navigation on the screen could be better. Sometimes, I have to dig a little bit deep to find what I need. Everything is there. It just needs to be a little bit smoother."
"The solution could improve by simplifying it even more core reports, such as more sample reports, more generic reports that you can edit and improve on yourself."
SAP HCM is ranked 5th in Benefits Administration with 9 reviews while UKG is ranked 6th in Benefits Administration with 4 reviews. SAP HCM is rated 7.4, while UKG is rated 8.6. The top reviewer of SAP HCM writes "Allows us to do all of our HR management processes, including payroll and personal administration". On the other hand, the top reviewer of UKG writes "Enables us to manage the system ourselves, saves cost, and is user-friendly and mobile-ready". SAP HCM is most compared with SAP SuccessFactors, Workday, Oracle HCM Cloud, PeopleSoft and ADP GlobalView HCM, whereas UKG is most compared with Workday, SAP SuccessFactors, PeopleSoft, Ceridian Dayforce HCM and Oracle Global Payroll. See our SAP HCM vs. UKG report.
See our list of best Benefits Administration vendors and best Talent Management vendors.
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