Hyland OnBase is acclaimed for its robust document management, automating workflows, and improving organizational efficiency across various industries. Praised for its ability to manage records compliantly, especially in regulated sectors like healthcare and finance, the tool also integrates smoothly with other enterprise systems. Users benefit significantly from streamlined processes, reduced manual tasks, and enhanced data accuracy, boosting productivity and customer satisfaction.


| Product | Mindshare (%) |
|---|---|
| Hyland OnBase | 1.3% |
| Camunda | 9.2% |
| IBM BPM | 4.3% |
| Other | 85.2% |
| Type | Title | Date | |
|---|---|---|---|
| Category | Business Process Management (BPM) | Mar 13, 2026 | Download |
| Product | Reviews, tips, and advice from real users | Mar 13, 2026 | Download |
| Comparison | Hyland OnBase vs Camunda | Mar 13, 2026 | Download |
| Comparison | Hyland OnBase vs Automation Anywhere | Mar 13, 2026 | Download |
| Comparison | Hyland OnBase vs Pega Platform | Mar 13, 2026 | Download |
| Title | Rating | Mindshare | Recommending | |
|---|---|---|---|---|
| Informatica Intelligent Data Management Cloud (IDMC) | 4.0 | 1.5% | 92% | 214 interviewsAdd to research |
| Camunda | 4.1 | 9.2% | 89% | 78 interviewsAdd to research |
Many users have reported significant improvements in document management and workflow efficiencies after implementing this system. It has helped organizations reduce paper reliance and accelerate data retrieval processes, contributing to cost savings and enhanced operational productivity. The system's ability to integrate with existing software and its scalability was also highlighted as beneficial, supporting business growth without proportional cost increases.
| Company Size | Count |
|---|---|
| Small Business | 4 |
| Midsize Enterprise | 3 |
| Large Enterprise | 6 |
| Company Size | Count |
|---|---|
| Small Business | 177 |
| Midsize Enterprise | 89 |
| Large Enterprise | 354 |
Hyland OnBase was previously known as OnBase.
Honda France Industries, Hill County Texas, Hylant Group, ING Lease France, State of South Carolina, Syracuse University, Swindon College, Rhode Island Department of Human Services, Rochester Institute of Technology, Moen, Odense University Hospital
| Author info | Rating | Review Summary |
|---|---|---|
| Project Manager at Deloitte | 4.5 | I use Hyland OnBase for case and document management, workflows, and forms, cutting manual work, errors, and saving 40–55% time. It’s scalable, secure, user-friendly, and supported well, but I want a cleaner change management/migration tool. |
| Senior Software Engineer at Infosys | 4.5 | I use Hyland OnBase organization-wide for document storage with Epic integration and workflow automation, including mass imports and Unity Forms/WorkView. It’s stable, scalable, secure, and cost-effective, delivering strong ROI by reducing paper and speeding processing, though support response and documentation updates could improve. |
| Product owner at a computer software company with 10,001+ employees | 3.0 | I managed Hyland OnBase as a business partner, valuing its security and integrations, particularly in healthcare. However, its reporting needs improvement, and adopting microservices could reduce costs. A trial version would enhance user experience before purchase. |
| Program Manager at a financial services firm with 11-50 employees | 4.0 | I used Hyland OnBase primarily for document and image storage, featuring robust indexing and security. It integrates well with applications like Outlook and Salesforce. However, image size limits and potential for more open-source integration need improvement. |
| Senior Onbase Developer & Administrator at HTC Global Services (INDIA) Private | 3.5 | I support Hyland OnBase for a client, valuing features like workflows and dashboards. However, migration is tedious, and technical support is slow. It's insurance-friendly, benefiting security and content management, though licensing is costly compared to OpenText Documentum. |
| Solution Architect at a financial services firm with 5,001-10,000 employees | 4.5 | I use Hyland OnBase for enterprise document storage, managing tasks from member statements to reports. Its flexibility in keyword application is valuable but can affect performance if overused. Issues arise with external documents lacking correct metadata, needing manual fixes. |
| Vice President of Enterprise Applications at GULF WINDS FEDERAL CREDIT UNION | 4.0 | At our financial institution, we use Hyland OnBase to store member documents and integrate with DocuSign. While the solution offers extensive functionalities, we struggle to troubleshoot report downloads and find the workflow feature powerful yet complicated. |
| Manager of Information Systems at University of the Witwatersrand | 4.0 | No summary available |