Hyland OnBase vs SharePoint comparison

Hyland and Microsoft are both solutions in the Enterprise Content Management category. Hyland is ranked #6 with an average rating of 8.0, while Microsoft is ranked #1 with an average rating of 8.1. Hyland holds a 5.2% mindshare in ECM, compared to Microsoft’s 11.8% mindshare. Additionally, 100% of Hyland users are willing to recommend the solution, compared to 79% of Microsoft users who would recommend it.

Hyland OnBase

Read 15 Hyland OnBase reviews

6,334 Views
3,294 Comparison Views

100% willing to recommend

SharePoint

Read 166 SharePoint reviews

15,048 Views
8,276 Comparison Views

79% willing to recommend

Hyland OnBase

SharePoint

Comparison Buyer's Guide

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Executive SummaryUpdated on Nov 4, 2024

SharePoint and Hyland OnBase are competitors in the document management and collaboration space. SharePoint seems to have the upper hand due to its integration with other Microsoft products, which benefits companies already using Microsoft ecosystems.

Features: SharePoint offers collaboration tools, version history, and alerts, emphasizing seamless integration with Microsoft Office products and a robust search function. OnBase focuses on workflow automation and advanced capture capabilities, providing flexibility and solutions tailored to specific industries.

Room for Improvement: SharePoint requires significant customization and its search and co-authoring features need enhancement, alongside complex permission settings and limited automation in cloud migration. OnBase could improve its user interface and training resources, simplify environmental migration, and reconsider its pricing model, which poses challenges in regions like Latin America.

Ease of Deployment and Customer Service: SharePoint supports multiple deployment models such as public and private cloud but has inconsistent support quality, necessitating extra support package purchases. OnBase is often deployed on-premises, ensuring consistency but with variable customer service, which may be less responsive in certain regions.

Pricing and ROI: SharePoint, as part of Office 365, offers competitive pricing attractive to smaller organizations capable of scaling, with flexible licensing for diverse enterprise sizes. OnBase offers modular pricing for its specific solutions, becoming costlier with each new implementation. While the investment in OnBase’s ECM capabilities is justified, regional pricing variability remains a concern.

To learn more, read our detailed Hyland OnBase vs. SharePoint Report (Updated: April 2026).

Buyer's Guide

Hyland OnBase vs. SharePoint

April 2026

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Helped 896,387 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Hyland OnBase

Ranking in Enterprise Content Management

6th

Average Rating

8.0

Reviews Sentiment

6.4

Number of Reviews

Ranking in other categories

Business Process Management (BPM) (14th), Low-Code Development Platforms (14th)

SharePoint

Ranking in Enterprise Content Management

1st

Average Rating

7.8

Reviews Sentiment

6.6

Number of Reviews

166

Ranking in other categories

Web Content Management (2nd), Corporate Portals (Enterprise Information Portals) (1st), Enterprise Intranet (1st)

Mindshare comparison

As of May 2026, in the Enterprise Content Management category, the mindshare of Hyland OnBase is 5.2%, down from 6.7% compared to the previous year. The mindshare of SharePoint is 11.8%, down from 16.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Enterprise Content Management Mindshare Distribution
Product	Mindshare (%)
SharePoint	11.8%
Hyland OnBase	5.2%
Other	83.0%

Enterprise Content Management

Featured Reviews

Abdul_Jabbar

Senior Software Engineer at Infosys

Automated workflows have transformed document handling and support daily approvals and billing

The best features Hyland OnBase offers in my experience include being a robust storage solution that integrates well with the Epic solution, allows Unity Forms to be easy to create and use, and has Distribution Services for sending email notifications as reminders.Out of those features, the workflow engine has made the biggest difference for me because it is excellent for automating approval processes, and we use Hyland OnBase for legal requests, hardware requests, travel requests, corporate credit card requests, and file transfer requests. WorkView is an incredible module for gathering and displaying summary information, and we utilize it highly in our subsidiary to manage our legal contracts, their financial billing process, and their travel. We also use the Document Import Process coupled with Unity API for writing custom code to automate processes to send and receive data from other systems that are not yet API enabled. The impact of Hyland OnBase on our organization is that automating manual processes has had an incredible effect on our return on investment, and the man-hours saved by automating processes pays for the system, ranging from one to five hours. I measured the man-hours saved through the tracking of workflows and automation processes. Additionally, Hyland OnBase has allowed us to move away from moving paper around various departments, providing workflow management to keep approval inside the system and out of the email boxes, eliminating the need for paper storage, and saving storage costs with other vendors.

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Ravi Raushan Kumar

Software Engineer at ValueMomentum

Centralized document governance has boosted collaboration and made knowledge sharing structured

SharePoint is a powerful platform, but there are a few areas where I think it could be improved, such as user experience. For new users, the interface and navigation can feel quite complex, specifically when working with multiple sites and document libraries. Another improvement would be search functionalities. While it is good sometimes, it does not always return the most relevant result unless a document is very well-structured and tagged. Also, initial setup and customizations can be time-consuming and may require technical expertise, specifically when configuring workflows or permissions. From a modern development perspective, tighter and more seamless integrations with tools including Power Automate and better support for custom backend integrations through APIs could make it more efficient. Overall, simplifying usability and enhancing search and integration capability would make SharePoint even stronger. One additional area I would appreciate improvement would be performance and responsiveness, especially when dealing with a large document library. Sometimes loading or navigating through large datasets can feel quite slow. Another aspect is permissions management. While it is very powerful, it can become complex to manage at scale, specifically when there are multiple levels of access across teams and projects. Improving developer experience would also be beneficial. Making customization, API integrations, and extensions more straightforward would help teams, especially backend developers, leverage SharePoint more efficiently.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"Hyland OnBase is valued for its security, especially for those in the finance domain who require data confidentiality."

"The product's initial setup phase is not difficult."

"The solution is very developed and we are not taking full advantage of its functionalities."

"This solution is easy to implement and easy to use as long as you know what your business requirement are or the specifications are straightforward."

"We found the setup process to be okay since they do offer a troubleshooting guide."

"The most valuable features are that it's very secure and provides audit trails for our documents."

"The retention module is one of the most valuable features. Whatever we scan onto the system can be identified and we are notified when the records are due to be disposed."

More Hyland OnBase pros

"For all-around capabilities that include not just document management, workflows, calendar, task management, blogging, calendars and overall business process management, we deemed SharePoint as the best overall."

"What I like about SharePoint is that they keep up with a lot of updates, and they bring out new features."

"SharePoint Search improved document searchability from different sources like file systems and Office 365."

"I find that SharePoint when used for the right purpose, lends itself to be a fantastic collaboration and workflow service."

"Its functionality is enormous."

"It has improved our organization by speeding up document sharing."

"SharePoint's collaborative features are valuable as they enable productivity by allowing multiple users to edit documents simultaneously."

"It has made us faster and more efficient."

More SharePoint pros

Cons

"We found the size of images to be a restriction, though this may have been due to the API used rather than the Hyland application."

"Hyland OnBase could be improved in terms of service support response time."

"I find OnBase's monolithic architecture to be expensive, and adopting microservices could be beneficial."

"An area for improvement would be the training - getting our people up to speed on how to use it required more training than we expected due to the complexity of the solution."

"For user experience, they would have to do more with the interface. It is not easy to work with and is a little messy."

"The look and feel could be better. The integration with the user could be better. It could also be more user-friendly."

"We need to troubleshoot why our reports didn't get downloaded in a day. There is a workflow feature which powerful but also complicated."

More Hyland OnBase cons

"Search integration across SharePoint, Yammer, Teams, and OneDrive."

"Customer Service: It's poor, and if you want Microsoft support on SharePoint you have to hire Microsoft Consulting Services."

"The search functionality could be improved, especially when dealing with 'lift' lists, where there are performance issues."

"Needs improvement on the user interface."

"The technical support process should be more streamlined as it usually involves contacting vendors and arranging calls for resolution."

"Setting up permissions can be overwhelming. If this can be improved it would be great."

"It has worked very well for me. It seems like they've improved everything. I don't have any cons about it as such, but I don't think they have a talk-to-text, speech-to-text, or speech-to-type."

"It does not integrate despite being part of the Microsoft family."

More SharePoint cons

Pricing and Cost Advice

"There are a number of different types of licenses. There are concurrent licenses, individual licenses and imaging licenses."

"They can do better in terms of the pricing model. It is a really expensive tool in Latin America. They should have different prices for different regions."

"The solution costs around $6,000 per month."

"OnBase is reasonably priced."

"The tool's price is high."

"As usual, Microsoft’s licensing structures don’t really seem to fit the needs of their products. This leads to always paying for a project you will never use fully or always be adding to."

"The pricing works for us."

"The replacement costs for it are cheaper if you use only SharePoint."

"It is very expensive."

"It comes bundled with the Microsoft 365 pricing plans."

"The cost is expensive, but worthwhile."

"The data classification and search elements are cheap."

"The licensing model for SharePoint Online is based on per user, and it is monthly. The price of the solution overall is good."

More SharePoint pricing and cost advice

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Aug 23, 2013

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Top Industries

By visitors reading reviews

Government

11%

Financial Services Firm

11%

Computer Software Company

Healthcare Company

Government

11%

Financial Services Firm

10%

Manufacturing Company

Construction Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	5
Midsize Enterprise	3
Large Enterprise	13

By reviewers
Company Size	Count
Small Business	80
Midsize Enterprise	40
Large Enterprise	83

Questions from the Community

What is your experience regarding pricing and costs for Hyland OnBase?

My experience with pricing, setup cost, and licensing is that it is very cost-effective and affordable.

See all answers

What needs improvement with Hyland OnBase?

Hyland OnBase could be improved in terms of service support response time. More timely updates to solution software support documentation also should be improved.

See all answers

What is your primary use case for Hyland OnBase?

Hyland OnBase is used across the entirety of the organization in a variety of different ways, and its primary use is as a document storage solution that is used in conjunction with other systems su...

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What is your experience regarding pricing and costs for SharePoint?

I do not know the difference between the prices of the two solutions; I did not work on this project.

See all answers

What needs improvement with SharePoint?

It is a little difficult to name the areas for improvements in SharePoint because I don't use it all that much. I know I can host pages on it and feel that the CMS platform, which helps create thos...

See all answers

What is your primary use case for SharePoint?

SharePoint is a repository that I use primarily for collaboration and sharing resources and assets. It's a good way to collaborate, and one benefit of SharePoint is the pages you can create on it, ...

See all answers

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Compared 4% of the time

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Compared 3% of the time

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Product Reports

Buyer's Guide

Hyland OnBase

May 2026

Download Hyland OnBase product report

Buyer's Guide

SharePoint

May 2026

Download SharePoint product report

Also Known As

OnBase

SharePoint 2007, SharePoint 2010

Overview

Hyland OnBase is acclaimed for its robust document management, automating workflows, and improving organizational efficiency across various industries. Praised for its ability to manage records compliantly, especially in regulated sectors like healthcare and finance, the tool also integrates smoothly with other enterprise systems. Users benefit significantly from streamlined processes, reduced manual tasks, and enhanced data accuracy, boosting productivity and customer satisfaction.

Hyland

SharePoint offers document management, collaboration, and Microsoft Office integration, with a user-friendly interface supporting workflows and customization. Organizations benefit from centralized content storage, improving team coordination and efficiency.

SharePoint is tailored for document and content management, offering collaboration tools, workflow automation, and integration with Microsoft products. It supports robust search, metadata tagging, and access control. While performance and the interface require enhancements, it remains a valuable tool for organizations managing internal and external communications. Integration with Microsoft Teams and OneDrive facilitates collaboration, and SharePoint's centralized repositories and document storage enhance team efficiency. Power Platform integration allows for quick data handling and automation, boosting productivity.

What Are the Most Notable Features of SharePoint?

Document Management: Organize and manage documents efficiently.
Collaboration Tools: Enhance team collaboration and communication.
Microsoft Office Integration: Seamlessly work with Office applications.
Search Capabilities: Robust search and metadata tagging for easy retrieval.
Access Control: Protect and manage sensitive information access.
Power Platform Integration: Quick data handling and automation for improved productivity.

What Benefits Should Users Look for When Evaluating SharePoint?

Improved Team Efficiency: Enhance coordination and document sharing.
Centralized Storage: Efficient content management in a centralized repository.
Seamless Workflow Automation: Automate processes to boost productivity.
Integration Capability: Enhance functionality with external services and applications.
Customization Options: Tailor workflows and user experience to business needs.

In various industries, SharePoint is used for document and content management, supporting specific department sites and internal communications. It facilitates automation and policy management while offering integration with Microsoft Teams and OneDrive for improved collaboration and geographical team coordination.

Microsoft

Sample Customers

Honda France Industries, Hill County Texas, Hylant Group, ING Lease France, State of South Carolina, Syracuse University, Swindon College, Rhode Island Department of Human Services, Rochester Institute of Technology, Moen, Odense University Hospital

Toyota, Aeroports de Paris, ASBBank Ltd., Barking, Havering and Redbridge University Hospitals, CambridgeshireConstabulary, D&M Group, NPL Construction Company, and The Regional Municipality of Niagara.

Buyer's Guide

Hyland OnBase vs. SharePoint

April 2026

Free Report: Hyland OnBase vs. SharePoint

Find out what your peers are saying about Hyland OnBase vs. SharePoint and other solutions. Updated: April 2026.

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