Try our new research platform with insights from 80,000+ expert users

Hyland OnBase vs SharePoint comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Nov 4, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Hyland OnBase
Ranking in Enterprise Content Management
5th
Average Rating
7.8
Reviews Sentiment
6.9
Number of Reviews
13
Ranking in other categories
Business Process Management (BPM) (17th), Low-Code Development Platforms (13th)
SharePoint
Ranking in Enterprise Content Management
1st
Average Rating
7.8
Reviews Sentiment
6.9
Number of Reviews
160
Ranking in other categories
Web Content Management (1st), Corporate Portals (Enterprise Information Portals) (1st), Enterprise Intranet (1st)
 

Mindshare comparison

As of July 2025, in the Enterprise Content Management category, the mindshare of Hyland OnBase is 6.4%, up from 5.9% compared to the previous year. The mindshare of SharePoint is 16.4%, down from 20.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Enterprise Content Management
 

Featured Reviews

Srinivas Rao Kagitha - PeerSpot reviewer
Offers good dashboards and reports but fails to offer better migration features
The migration is a bit difficult in the tool. Whenever we make certain changes to workflow or other stuff, migrating the code from one environment to another is a bit tedious. The tool has an option for export and import, which is not robust. Most of the time, we need to do things stuff manually. For example, if we make any changes in the existing life cycle or any queues, we have to move those changes manually. There is no robust way to migrate code from one environment to a lower environment, like prod. When it comes to the product's technical support, the turnaround time is a bit longer than expected. The issue may be because there are a number of issues or a large number of customers who are reaching out to the support team for help. I believe that the solution's technical team can provide a solution more quickly.
Sanil Paul - PeerSpot reviewer
Streamlined collaboration through seamless integration and customization
I have been an administrator for SharePoint and have used it as an end-user for document storage. Predominantly, I've been involved in administration SharePoint helps a lot since we've moved from using it directly to using it as a backend for Teams, which makes collaboration easier. It supports…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"I like the cloud and its integrability."
"The solution is very developed and we are not taking full advantage of its functionalities."
"Integrating Hyland OnBase with our systems enabled us to automate document designs and templates, which was extremely helpful in the finance and banking industry."
"The solution's most valuable features are integration and flexibility."
"The retention module is one of the most valuable features. Whatever we scan onto the system can be identified and we are notified when the records are due to be disposed."
"It provided data security features, allowing restrictions on sensitive documents, such as who could view or modify them."
"We found the setup process to be okay since they do offer a troubleshooting guide."
"Hyland OnBase is valued for its security, especially for those in the finance domain who require data confidentiality."
"Information is much more readily available."
"Staff training is reduced because learning basic SharePoint is not as complicated as an EDRMS."
"The ability to take Excel files and make them dynamic SharePoint lists with instant reporting capabilities has been a major benefit."
"There is not just one valuable feature; it is all of them working together."
"SharePoint has made things easier with the increased functionality for building the portals, microsites, and total integration with Microsoft categories."
"The most valuable feature of the solution is file sharing or information sharing."
"The most valuable features are the collaboration and sharing."
"Quantity and variety of partners with solution development ability on the platform."
 

Cons

"We are struggling with duplicates and would like to have OCR functionality when using this solution."
"We found the size of images to be a restriction, though this may have been due to the API used rather than the Hyland application."
"An area for improvement would be the training - getting our people up to speed on how to use it required more training than we expected due to the complexity of the solution."
"We need to troubleshoot why our reports didn't get downloaded in a day. There is a workflow feature which powerful but also complicated."
"I find OnBase's monolithic architecture to be expensive, and adopting microservices could be beneficial."
"Software malfunctioning usually occurs when we receive documents from external sources."
"The solution’s initial setup is a little difficult."
"The application could potentially be more open-source, allowing integration with more solutions."
"Using SharePoint is difficult."
"SharePoint Online could improve the user interface and when modifying any of the user interfaces can be challenging. Additionally, there are challenges with the detail in the analytics user interface and the overall customization could improve."
"The initial setup process is not intuitive."
"It does not integrate despite being part of the Microsoft family."
"We'd like to be able to upload from MS Excel to deploy tasks and use drop-down lists to collect further information."
"There's room for improvement in the search functionality, although it has matured significantly over the years."
"I would like a simpler, more cost-effective solution for connecting data sources with workflows and BI tools, or data mining tools."
"Integration needs to be more straightforward, particularly with Azure. SharePoint also needs a more comprehensive introductory course for users."
 

Pricing and Cost Advice

"They can do better in terms of the pricing model. It is a really expensive tool in Latin America. They should have different prices for different regions."
"The solution costs around $6,000 per month."
"OnBase is reasonably priced."
"The tool's price is high."
"There are a number of different types of licenses. There are concurrent licenses, individual licenses and imaging licenses."
"The pricing is competitive."
"The solution's pricing is relatively expensive because it's bundled with other products."
"For this type of solution, it is not wise to buy it without Software Assurance."
"The cost is expensive, but worthwhile."
"The replacement costs for it are cheaper if you use only SharePoint."
"Any extended support from Microsoft is expensive."
"The pricing is competitive."
"The platform has medium pricing."
report
Use our free recommendation engine to learn which Enterprise Content Management solutions are best for your needs.
860,825 professionals have used our research since 2012.
 

Comparison Review

it_user8925 - PeerSpot reviewer
Aug 23, 2013
Jive vs Sharepoint vs Drupal Commons
At Mediacurrent we often get requests to compare Drupal to other platforms used for intranet sites and social business platforms (like https://dev.twitter.com/ for example). This is often referred to as “Social Business Software”, which has grown in popularity in recent years. I decided to do a…
 

Top Industries

By visitors reading reviews
Government
15%
Financial Services Firm
13%
Computer Software Company
11%
Insurance Company
7%
Government
13%
Financial Services Firm
11%
Computer Software Company
10%
Manufacturing Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Hyland OnBase?
The solution is very developed and we are not taking full advantage of its functionalities.
What is your experience regarding pricing and costs for Hyland OnBase?
I find pricing to be on the higher side due to its monolithic architecture. I would rate it six out of ten. Transitioning to microservices, allowing users to pay for only what they use, could reduc...
What needs improvement with Hyland OnBase?
I believe the reporting features need improvement, as other competitors in the market provide better analytics. Hyland is working on a new platform (HXP) to integrate features from all products, ad...
What is your experience regarding pricing and costs for SharePoint?
As SharePoint is part of the Microsoft 365 suite, the pricing is acceptable.
What needs improvement with SharePoint?
The web parts in SharePoint could be more intuitive for end users. Many do not fully understand these features, and improving user awareness could foster better data relations. The learning curve o...
 

Also Known As

OnBase
SharePoint 2007, SharePoint 2010
 

Overview

 

Sample Customers

Honda France Industries, Hill County Texas, Hylant Group, ING Lease France, State of South Carolina, Syracuse University, Swindon College, Rhode Island Department of Human Services, Rochester Institute of Technology, Moen, Odense University Hospital
Toyota, Aeroports de Paris, ASBBank Ltd., Barking, Havering and Redbridge University Hospitals, CambridgeshireConstabulary, D&M Group, NPL Construction Company, and The Regional Municipality of Niagara.
Find out what your peers are saying about Hyland OnBase vs. SharePoint and other solutions. Updated: July 2025.
860,825 professionals have used our research since 2012.