Hyland OnBase vs SharePoint comparison

Hyland and Microsoft are both solutions in the Enterprise Content Management category. Hyland is ranked #6 with an average rating of 7.6, while Microsoft is ranked #1 with an average rating of 8.0. Hyland holds a 6.0% mindshare in ECM, compared to Microsoft’s 11.8% mindshare. Additionally, 100% of Hyland users are willing to recommend the solution, compared to 79% of Microsoft users who would recommend it.

Hyland OnBase

Read 13 Hyland OnBase reviews

4,371 Views
2,404 Comparison Views

100% willing to recommend

SharePoint

Read 164 SharePoint reviews

9,522 Views
4,856 Comparison Views

79% willing to recommend

Hyland OnBase

SharePoint

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Executive SummaryUpdated on Nov 4, 2024

SharePoint and Hyland OnBase are competitors in the document management and collaboration space. SharePoint seems to have the upper hand due to its integration with other Microsoft products, which benefits companies already using Microsoft ecosystems.

Features: SharePoint offers collaboration tools, version history, and alerts, emphasizing seamless integration with Microsoft Office products and a robust search function. OnBase focuses on workflow automation and advanced capture capabilities, providing flexibility and solutions tailored to specific industries.

Room for Improvement: SharePoint requires significant customization and its search and co-authoring features need enhancement, alongside complex permission settings and limited automation in cloud migration. OnBase could improve its user interface and training resources, simplify environmental migration, and reconsider its pricing model, which poses challenges in regions like Latin America.

Ease of Deployment and Customer Service: SharePoint supports multiple deployment models such as public and private cloud but has inconsistent support quality, necessitating extra support package purchases. OnBase is often deployed on-premises, ensuring consistency but with variable customer service, which may be less responsive in certain regions.

Pricing and ROI: SharePoint, as part of Office 365, offers competitive pricing attractive to smaller organizations capable of scaling, with flexible licensing for diverse enterprise sizes. OnBase offers modular pricing for its specific solutions, becoming costlier with each new implementation. While the investment in OnBase’s ECM capabilities is justified, regional pricing variability remains a concern.

To learn more, read our detailed Hyland OnBase vs. SharePoint Report (Updated: December 2025).

Buyer's Guide

Hyland OnBase vs. SharePoint

December 2025

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Helped 881,036 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Hyland OnBase

Ranking in Enterprise Content Management

6th

Average Rating

7.8

Reviews Sentiment

6.9

Number of Reviews

Ranking in other categories

Business Process Management (BPM) (15th), Low-Code Development Platforms (12th)

SharePoint

Ranking in Enterprise Content Management

1st

Average Rating

7.8

Reviews Sentiment

6.5

Number of Reviews

164

Ranking in other categories

Web Content Management (2nd), Corporate Portals (Enterprise Information Portals) (1st), Enterprise Intranet (1st)

Mindshare comparison

As of January 2026, in the Enterprise Content Management category, the mindshare of Hyland OnBase is 6.0%, down from 6.6% compared to the previous year. The mindshare of SharePoint is 11.8%, down from 17.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Enterprise Content Management Market Share Distribution
Product	Market Share (%)
SharePoint	11.8%
Hyland OnBase	6.0%
Other	82.2%

Enterprise Content Management

Featured Reviews

reviewer1981395

Product owner at a computer software company with 10,001+ employees

Seamless data management enhances security while monolithic architecture and reporting need improvements

I believe the reporting features need improvement, as other competitors in the market provide better analytics. Hyland is working on a new platform (HXP) to integrate features from all products, addressing some concerns. Additionally, there could be more integration points with products Hyland has acquired, such as Alfresco and Nuxeo. Offering a trial version with basic features would allow users to experience the product before purchasing. I find OnBase's monolithic architecture to be expensive, and adopting microservices could be beneficial.

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AnjneyBhardwaj

Senior Market Research Analyst at IDC Corporate

Collaboration has improved through simplified document access and controlled sharing

SharePoint is definitely used to keep a record of our files and data. The capability is quite good because it is time-saving. I have used it only four or five times, but it has been very helpful to keep all my information in a consolidated manner. The search feature is one of the most beneficial factors that we use to filter out the latest data or the latest file as per our convenience and use case. When you have a large repository, this feature is particularly valuable. Role-based access control has been helpful while developing the knowledge platform. The roles were defined clearly, which made it easy for the four or five of us to work simultaneously and collaborate on our project in a similar manner.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"We found the setup process to be okay since they do offer a troubleshooting guide."

"Integrating Hyland OnBase with our systems enabled us to automate document designs and templates, which was extremely helpful in the finance and banking industry."

"The solution is very developed and we are not taking full advantage of its functionalities."

"It provided data security features, allowing restrictions on sensitive documents, such as who could view or modify them."

"OnBase is a remarkable tool. It is a well-done product. Hyland has a lot of experience in building it and looking for new things for clients in terms of functionalities. It has amazing stability, and it can grow horizontally and vertically. It is built for growth. Their technical support is also quite good and available throughout the year."

"The product's initial setup phase is not difficult."

"The most valuable features are that it's very secure and provides audit trails for our documents."

"Hyland OnBase is valued for its security, especially for those in the finance domain who require data confidentiality."

More Hyland OnBase pros

"It has helped us with storing all the documents, which means that people are not going to intervene. There is a way of extracting knowledge within documentation and tracking it. There are knowledge assets for where documentation is stored, indexed and searchable through SharePoint."

"It's very easy to integrate with other software from Microsoft; it works fine with Excel, Word, email, and similar tools, which I find valuable."

"SharePoint is a ten out of ten solution."

"We can now share to team members by MS Teams and assign planners to follow and update statuses in a single platform."

"The initial setup is easy."

"For any organization with more than one person in it, if they are trying to organize things to let people in the company know what others are doing, then this solution is good for them."

"SharePoint enabled the staff to share documents and work on a document simultaneously."

"It has improve our organization by speeding up document sharing."

More SharePoint pros

Cons

"An area for improvement would be the training - getting our people up to speed on how to use it required more training than we expected due to the complexity of the solution."

"We are struggling with duplicates and would like to have OCR functionality when using this solution."

"I find OnBase's monolithic architecture to be expensive, and adopting microservices could be beneficial."

"The solution’s initial setup is a little difficult."

"The migration is a bit difficult in the tool."

"The dashboards do have some room for improvement as compared to the other vendors which are there in the market."

"The look and feel could be better. The integration with the user could be better. It could also be more user-friendly."

"The application could potentially be more open-source, allowing integration with more solutions."

More Hyland OnBase cons

"We'd like to be able to upload from MS Excel to deploy tasks and use drop-down lists to collect further information."

"The initial setup process is not intuitive."

"No good process to import emails from several users into a single comprehensive SP repository."

"We do sell Hyland OnBase, which is probably a competitor to SharePoint and does a lot more. In our own organization, we haven't had a need for it, but certainly, for our customers, we are finding that to be a better fit. In terms of the technical reasons for that, I'm not involved much on that side, so I can't give specifics, but there is certainly room for them to improve or add on certain features that clearly are not available in SharePoint, but they are available in Hyland OnBase."

"Search can be improved a lot because we are always trying to compare it with Google Search. Beyond that, it would be helpful to tag the documents."

"The solution lacks collaboration features."

"Too many versions being released in a short time period. Too much time being devoted to migration planning."

"SharePoint sometimes cannot handle the amount of co-editing that we do."

More SharePoint cons

Pricing and Cost Advice

"The tool's price is high."

"OnBase is reasonably priced."

"There are a number of different types of licenses. There are concurrent licenses, individual licenses and imaging licenses."

"The solution costs around $6,000 per month."

"They can do better in terms of the pricing model. It is a really expensive tool in Latin America. They should have different prices for different regions."

"The replacement costs for it are cheaper if you use only SharePoint."

"The platform has medium pricing."

"The licensing model for SharePoint Online is based on per user, and it is monthly. The price of the solution overall is good."

"For this type of solution, it is not wise to buy it without Software Assurance."

"The pricing is competitive."

"It comes bundled with the Microsoft 365 pricing plans."

"We have purchased add-ons to handle multiple site collections, form creation, and design."

"Any extended support from Microsoft is expensive."

More SharePoint pricing and cost advice

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Developer with 51-200 employees

Aug 23, 2013

Jive vs Sharepoint vs Drupal Commons

At Mediacurrent we often get requests to compare Drupal to other platforms used for intranet sites and social business platforms (like https://dev.twitter.com/ for example). This is often referred to as “Social Business Software”, which has grown in popularity in recent years. I decided to do a…

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Top Industries

By visitors reading reviews

Government

12%

Financial Services Firm

12%

Computer Software Company

Healthcare Company

Government

12%

Financial Services Firm

Manufacturing Company

Computer Software Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	5
Midsize Enterprise	3
Large Enterprise	8

By reviewers
Company Size	Count
Small Business	80
Midsize Enterprise	38
Large Enterprise	81

Questions from the Community

What is your experience regarding pricing and costs for Hyland OnBase?

I find pricing to be on the higher side due to its monolithic architecture. I would rate it six out of ten. Transitioning to microservices, allowing users to pay for only what they use, could reduc...

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What needs improvement with Hyland OnBase?

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What is your primary use case for Hyland OnBase?

I was a vendor managing Hyland OnBase ( /products/hyland-onbase-reviews ) for Hyland, not as a direct user but as a business partner. We managed the solution and were a partner with Hyland.

See all answers

What do you like most about SharePoint?

The search feature is valuable.

See all answers

What is your experience regarding pricing and costs for SharePoint?

I do not know the difference between the prices of the two solutions; I did not work on this project.

See all answers

What needs improvement with SharePoint?

It is not really better; we use the same solution as before with Google Drive and the Google App solution. Sometimes I have to refresh pages more than with Google, but it does not charge; the page ...

See all answers

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Compared 5% of the time

Amazon WorkDocs vs SharePoint

Compared 3% of the time

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Product Reports

Buyer's Guide

Hyland OnBase

January 2026

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Buyer's Guide

SharePoint

January 2026

Download SharePoint product report

Also Known As

OnBase

SharePoint 2007, SharePoint 2010

Overview

Hyland OnBase is acclaimed for its robust document management, automating workflows, and improving organizational efficiency across various industries. Praised for its ability to manage records compliantly, especially in regulated sectors like healthcare and finance, the tool also integrates smoothly with other enterprise systems. Users benefit significantly from streamlined processes, reduced manual tasks, and enhanced data accuracy, boosting productivity and customer satisfaction.

Hyland

SharePoint is a Microsoft-based platform for building web applications. It covers a widerange of capabilities and while it is appropriate for experienced webdevelopers, even non-technical minded users can easily navigate through thesystem and execute functions such as collaborating data, managing documents andfiles, creating websites, managing social networking solutions, and automatingworkflow.

Major areas that SharePoint deals with are websites,communities, content, search, insights, and composites. The purpose is to give usersthe ability to create or develop these key business components on their owneven without technical knowledge of, for example, how to build a website or howto integrate coding. Configuring SharePoint into a business's system is meantto cut out all of the complicated steps, and pave the way for easierimplementation all around.

Microsoft

Sample Customers

Honda France Industries, Hill County Texas, Hylant Group, ING Lease France, State of South Carolina, Syracuse University, Swindon College, Rhode Island Department of Human Services, Rochester Institute of Technology, Moen, Odense University Hospital

Toyota, Aeroports de Paris, ASBBank Ltd., Barking, Havering and Redbridge University Hospitals, CambridgeshireConstabulary, D&M Group, NPL Construction Company, and The Regional Municipality of Niagara.

Buyer's Guide

Hyland OnBase vs. SharePoint

December 2025

Free Report: Hyland OnBase vs. SharePoint

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