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Hyland OnBase vs SharePoint comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Nov 4, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Hyland OnBase
Ranking in Enterprise Content Management
6th
Average Rating
8.2
Reviews Sentiment
6.4
Number of Reviews
17
Ranking in other categories
Business Process Management (BPM) (14th), Low-Code Development Platforms (15th)
SharePoint
Ranking in Enterprise Content Management
1st
Average Rating
7.8
Reviews Sentiment
6.5
Number of Reviews
165
Ranking in other categories
Web Content Management (2nd), Corporate Portals (Enterprise Information Portals) (1st), Enterprise Intranet (1st)
 

Mindshare comparison

As of March 2026, in the Enterprise Content Management category, the mindshare of Hyland OnBase is 5.7%, down from 6.7% compared to the previous year. The mindshare of SharePoint is 11.6%, down from 16.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Enterprise Content Management Mindshare Distribution
ProductMindshare (%)
SharePoint11.6%
Hyland OnBase5.7%
Other82.7%
Enterprise Content Management
 

Featured Reviews

Arjurn Dakash - PeerSpot reviewer
Project Manager at Deloitte
Workflow automation has transformed case management and reduced errors across our processes
Hyland OnBase is a great tool for document storage and retrieval, automating business processes using workflow, and building applications in WorkView. It saves a lot of time, reduces human errors, and is very cost-effective. Hyland OnBase has drastically improved our business processes and made everyone's jobs easier. Hyland OnBase is a fantastic system that does a lot for my organization. We use it for indexing and storing documents as the main reason we use Hyland OnBase, but it also has many features that we use every day. Workflows are the most common way that our employees interact with Hyland OnBase. We also ingest thousands of documents every day, and with our continued rate of growth, we do not see Hyland OnBase having any trouble handling the added traffic. It is very scalable. The best features Hyland OnBase offers include workflows, document retention and security, document ingesting and indexing, and document retrieval and storage. The user-friendly interface makes it very easy to use and provides a smooth learning curve for new users. Workflow is used to quickly and easily configure and improve business processes. We also have automation through workflow, which saves time and cost. Reporting dashboards allow us to create useful reports to keep personnel informed, making data-driven decisions easier. While we have grown a lot over the past five years, Hyland OnBase has allowed us to maintain our existing workflows rather than hiring additional employees, requiring fewer employees thanks to Hyland OnBase. Since Hyland OnBase is our central repository for all documents, our documents are more secure, allow greater work flexibility, especially for remote work, are more easily accessible, and are smarter. It has changed the way we as a company work. Through workflow automation, we have been able to save a lot of time, with forty to fifty-five percent of time being saved currently.
AnjneyBhardwaj - PeerSpot reviewer
Senior Market Research Analyst at IDC Corporate
Collaboration has improved through simplified document access and controlled sharing
SharePoint is definitely used to keep a record of our files and data. The capability is quite good because it is time-saving. I have used it only four or five times, but it has been very helpful to keep all my information in a consolidated manner. The search feature is one of the most beneficial factors that we use to filter out the latest data or the latest file as per our convenience and use case. When you have a large repository, this feature is particularly valuable. Role-based access control has been helpful while developing the knowledge platform. The roles were defined clearly, which made it easy for the four or five of us to work simultaneously and collaborate on our project in a similar manner.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The product's initial setup phase is not difficult."
"Hyland OnBase is valued for its security, especially for those in the finance domain who require data confidentiality."
"It provided data security features, allowing restrictions on sensitive documents, such as who could view or modify them."
"I like the flexibility and its modular nature that allows us to create solutions that meet our business needs."
"With Hyland OnBase, every document is unique, and access can be restricted and audited depending on user permission, allowing a company to take control of their information and be more productive."
"The solution is very developed and we are not taking full advantage of its functionalities."
"We found the setup process to be okay since they do offer a troubleshooting guide."
"The most valuable features are that it's very secure and provides audit trails for our documents."
"Quantity and variety of partners with solution development ability on the platform."
"What I like about SharePoint is that they keep up with a lot of updates, and they bring out new features. I also like that the system is integrated with the Microsoft 365 suite of apps."
"The security feature is valuable."
"SharePoint Search improved document searchability from different sources like file systems and Office 365."
"The initial setup is easy."
"For enterprise global collaboration, DMS, and ECM needs, this is the right platform."
"Sharing information is very easy in SharePoint. We use multiple types of documents, like online Excel tools and online content editing, especially for group editing. This allows us to collaborate, even in distributed teams. Despite being geographically spread out, everyone can access the same files online, edit them, and see changes. We also use SharePoint to track all these changes, making our teamwork more collaborative overall. The tool fastens information sharing and collaboration."
"The workflow feature is valuable because it enables us to cascade responsibilities, cyclically keeps tabs on work and to what extent it has progressed, and shows where it is stuck, which is really very helpful."
 

Cons

"We found the size of images to be a restriction, though this may have been due to the API used rather than the Hyland application."
"Hyland OnBase could be improved in terms of service support response time."
"For user experience, they would have to do more with the interface. It is not easy to work with and is a little messy. It is getting better, but it is not yet good enough. Other products are comparatively doing better in terms of the user interface. I have been hearing about Box, which is very easy to use and learn for the users. OnBase has to work on this aspect. It should have BPM capabilities. We compete with tools that provide the BPM feature and support those standards. They can do better in terms of the pricing model. It is a really expensive tool in Latin America. They should have different prices for different regions."
"The solution’s initial setup is a little difficult."
"We are struggling with duplicates and would like to have OCR functionality when using this solution."
"As an ECM solution, there are a lot of improvements needed. For example, the web client should address the next generation of web technologies such as HTML5 and stylish layout."
"The dashboards do have some room for improvement as compared to the other vendors which are there in the market."
"Hyland OnBase can be improved because Report Services is an additional license and should be included with the base product."
"The search functionality could be improved, especially when dealing with 'lift' lists, where there are performance issues."
"We'd like to be able to upload from MS Excel to deploy tasks and use drop-down lists to collect further information."
"SharePoint designer workflows can be buggy sometimes without any apparent reason."
"I would like a simpler, more cost-effective solution for connecting data sources with workflows and BI tools, or data mining tools."
"The user interface should improve. It is still a bit clunky for the new user to navigate around."
"The product does not perform 100% when used outside of a Microsoft based browser, Chrome, Firefox, etc."
"File recovery is not made simple."
"SharePoint Online could improve the user interface and when modifying any of the user interfaces can be challenging."
 

Pricing and Cost Advice

"They can do better in terms of the pricing model. It is a really expensive tool in Latin America. They should have different prices for different regions."
"OnBase is reasonably priced."
"There are a number of different types of licenses. There are concurrent licenses, individual licenses and imaging licenses."
"The tool's price is high."
"The solution costs around $6,000 per month."
"The pricing is competitive."
"The replacement costs for it are cheaper if you use only SharePoint."
"Licensing can be by server or by seat."
"As usual, Microsoft’s licensing structures don’t really seem to fit the needs of their products. This leads to always paying for a project you will never use fully or always be adding to."
"The pricing is competitive."
"It is very expensive.​"
"The solution's pricing is relatively expensive because it's bundled with other products."
"SharePoint is included with our Microsoft license."
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Comparison Review

it_user8925 - PeerSpot reviewer
Developer with 51-200 employees
Aug 23, 2013
Jive vs Sharepoint vs Drupal Commons
At Mediacurrent we often get requests to compare Drupal to other platforms used for intranet sites and social business platforms (like https://dev.twitter.com/ for example). This is often referred to as “Social Business Software”, which has grown in popularity in recent years. I decided to do a…
 

Top Industries

By visitors reading reviews
Government
11%
Financial Services Firm
10%
Computer Software Company
9%
Healthcare Company
8%
Government
11%
Financial Services Firm
9%
Manufacturing Company
8%
Computer Software Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business5
Midsize Enterprise3
Large Enterprise13
By reviewers
Company SizeCount
Small Business80
Midsize Enterprise39
Large Enterprise81
 

Questions from the Community

What is your experience regarding pricing and costs for Hyland OnBase?
My experience with pricing, setup cost, and licensing is that it is very cost-effective and affordable.
What needs improvement with Hyland OnBase?
Hyland OnBase could be improved in terms of service support response time. More timely updates to solution software support documentation also should be improved.
What is your primary use case for Hyland OnBase?
Hyland OnBase is used across the entirety of the organization in a variety of different ways, and its primary use is as a document storage solution that is used in conjunction with other systems su...
What is your experience regarding pricing and costs for SharePoint?
I do not know the difference between the prices of the two solutions; I did not work on this project.
What needs improvement with SharePoint?
It is not really better; we use the same solution as before with Google Drive and the Google App solution. Sometimes I have to refresh pages more than with Google, but it does not charge; the page ...
What is your primary use case for SharePoint?
I create a data warehouse and establish a link between different applications. For data exchange, the vendor is Oracle.
 

Also Known As

OnBase
SharePoint 2007, SharePoint 2010
 

Overview

 

Sample Customers

Honda France Industries, Hill County Texas, Hylant Group, ING Lease France, State of South Carolina, Syracuse University, Swindon College, Rhode Island Department of Human Services, Rochester Institute of Technology, Moen, Odense University Hospital
Toyota, Aeroports de Paris, ASBBank Ltd., Barking, Havering and Redbridge University Hospitals, CambridgeshireConstabulary, D&M Group, NPL Construction Company, and The Regional Municipality of Niagara.
Find out what your peers are saying about Hyland OnBase vs. SharePoint and other solutions. Updated: March 2026.
885,286 professionals have used our research since 2012.