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Camunda vs Hyland OnBase comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jun 15, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Camunda
Ranking in Business Process Management (BPM)
1st
Average Rating
8.2
Reviews Sentiment
7.0
Number of Reviews
77
Ranking in other categories
Business Process Design (2nd), Process Automation (1st)
Hyland OnBase
Ranking in Business Process Management (BPM)
16th
Average Rating
7.8
Reviews Sentiment
6.9
Number of Reviews
13
Ranking in other categories
Enterprise Content Management (5th), Low-Code Development Platforms (12th)
 

Mindshare comparison

As of August 2025, in the Business Process Management (BPM) category, the mindshare of Camunda is 19.1%, down from 21.4% compared to the previous year. The mindshare of Hyland OnBase is 0.7%, up from 0.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Business Process Management (BPM)
 

Featured Reviews

FABIO NAGAO - PeerSpot reviewer
Reduces costs with hardware abstraction and simplifies scaling
There is an issue where, in some situations, I need to scale up by observing both CPU and memory usage of containers, yet under the current options available at Amazon, this is not possible. I have to choose between monitoring CPU or memory to scale my solution. Not every software is built for deployment as a container service, although the current architecture trend is changing this.
Srinivas Rao Kagitha - PeerSpot reviewer
Offers good dashboards and reports but fails to offer better migration features
The migration is a bit difficult in the tool. Whenever we make certain changes to workflow or other stuff, migrating the code from one environment to another is a bit tedious. The tool has an option for export and import, which is not robust. Most of the time, we need to do things stuff manually. For example, if we make any changes in the existing life cycle or any queues, we have to move those changes manually. There is no robust way to migrate code from one environment to a lower environment, like prod. When it comes to the product's technical support, the turnaround time is a bit longer than expected. The issue may be because there are a number of issues or a large number of customers who are reaching out to the support team for help. I believe that the solution's technical team can provide a solution more quickly.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The ease with which I can define workflows is most valuable. The latest updates and flexibility that it provides around a task activity are interesting for me."
"The solution is easily compatible with HTML forms and HTML language programming and that is the most significant part."
"It is open-source. It supports microservice orchestration. This is what we are really interested in. We can customize our products depending on the use cases."
"It allows me to present or to demonstrate the business process flow, visually, without having to resort to PowerPoint, Visio, or other products."
"The flexibility is great."
"Camunda's process diagram creation and deployment is very easy."
"Camunda is the best among similar solutions like JBPM and Activiti."
"We have a lot of users, almost 1,800, and we needed something affordable, stable and something that could be used by a large financial company. This solution truly fit the bill."
"The most valuable features are that it's very secure and provides audit trails for our documents."
"OnBase is a remarkable tool. It is a well-done product. Hyland has a lot of experience in building it and looking for new things for clients in terms of functionalities. It has amazing stability, and it can grow horizontally and vertically. It is built for growth. Their technical support is also quite good and available throughout the year."
"We found the setup process to be okay since they do offer a troubleshooting guide."
"It provided data security features, allowing restrictions on sensitive documents, such as who could view or modify them."
"Integrating Hyland OnBase with our systems enabled us to automate document designs and templates, which was extremely helpful in the finance and banking industry."
"The retention module is one of the most valuable features. Whatever we scan onto the system can be identified and we are notified when the records are due to be disposed."
"Hyland OnBase is valued for its security, especially for those in the finance domain who require data confidentiality."
"The product's initial setup phase is not difficult."
 

Cons

"I'm from the .NET world and I would like to use it, rather than Java."
"If there were some industry templates it would have helped significantly, because it is similar to a process map for a domain. That is what we are currently creating, a domain-relevant process map."
"I would like to see the forms engine available in the open-source version of this solution."
"Initially, installation was challenging, but recent improvements have made it much easier."
"The setup process is a drawback as it has many dependencies, which affects our ability to migrate to Windows eleven due to security concerns."
"When building interfaces, there are limited tools to work with, especially when dealing with different types of tasks, such as user tasks and system tasks."
"It lacks some preset features and configurations which would make it more plug-and-play for customers."
"The user interface needs some polishing because it is too technical for end-users to use it."
"The solution’s initial setup is a little difficult."
"The migration is a bit difficult in the tool."
"For user experience, they would have to do more with the interface. It is not easy to work with and is a little messy. It is getting better, but it is not yet good enough. Other products are comparatively doing better in terms of the user interface. I have been hearing about Box, which is very easy to use and learn for the users. OnBase has to work on this aspect. It should have BPM capabilities. We compete with tools that provide the BPM feature and support those standards. They can do better in terms of the pricing model. It is a really expensive tool in Latin America. They should have different prices for different regions."
"The dashboards do have some room for improvement as compared to the other vendors which are there in the market."
"We are struggling with duplicates and would like to have OCR functionality when using this solution."
"Software malfunctioning usually occurs when we receive documents from external sources."
"An area for improvement would be the training - getting our people up to speed on how to use it required more training than we expected due to the complexity of the solution."
"The application could potentially be more open-source, allowing integration with more solutions."
 

Pricing and Cost Advice

"The product is expensive for a small or medium-sized company."
"When compared with the proprietary products, the pricing costs are much less, even though it is an enterprise edition."
"It is good for a startup. When we started, its price was fair, but the way we are using it to orchestrate microservices makes it expensive. When you are growing as a company, you would have more microservices, and you would have more users. There is an exponential effect when you are growing in terms of the number of conditions, processes, and users because they bill you per process. So, the price was increasing very quickly for us, and it was very difficult."
"The most attractive feature of the product is that it is open source."
"Camunda Platform is an open-source product."
"The cost of this solution is better than some competing products."
"It is less cost-prohibitive than other solutions on the market. This solution was in our price range."
"Camunda has a free service as well as a commercial service. We are using the free service."
"They can do better in terms of the pricing model. It is a really expensive tool in Latin America. They should have different prices for different regions."
"There are a number of different types of licenses. There are concurrent licenses, individual licenses and imaging licenses."
"The solution costs around $6,000 per month."
"The tool's price is high."
"OnBase is reasonably priced."
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Top Industries

By visitors reading reviews
Financial Services Firm
26%
Computer Software Company
13%
Government
6%
Insurance Company
6%
Government
14%
Financial Services Firm
13%
Computer Software Company
9%
Insurance Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

How does Bonita compare with Camunda Platform?
One of the things we like best about Bonita is that you can create without coding - it is a low-code platform. With Bonita, you can build the entire mechanism using the GUI, it’s that simple. You c...
Which do you prefer - Appian or Camunda Platform?
Appian is fast when building simple to medium solutions. This solution offers simple drag-and-drop functionality with easy plug-and-play options. The initial setup was seamless and very easy to imp...
Which would you choose - Camunda Platform or Apache Airflow?
Camunda Platform allows for visual demonstration and presentation of business process flows. The flexible Java-based option was a big win for us and allows for the integration of microservices very...
What do you like most about Hyland OnBase?
The solution is very developed and we are not taking full advantage of its functionalities.
What is your experience regarding pricing and costs for Hyland OnBase?
I find pricing to be on the higher side due to its monolithic architecture. I would rate it six out of ten. Transitioning to microservices, allowing users to pay for only what they use, could reduc...
What needs improvement with Hyland OnBase?
I believe the reporting features need improvement, as other competitors in the market provide better analytics. Hyland is working on a new platform (HXP) to integrate features from all products, ad...
 

Comparisons

 

Also Known As

Camunda BPM
OnBase
 

Interactive Demo

Demo not available
 

Overview

 

Sample Customers

24 Hour Fitness, Accruent, AT&T Inc., Atlassian, CSS Insurance, Deutsche Telekom, Generali, Provinzial NordWest Insurance Services, Swisscom AG, U.S. Department of Veterans Affairs, VHV Group, Zalando
Honda France Industries, Hill County Texas, Hylant Group, ING Lease France, State of South Carolina, Syracuse University, Swindon College, Rhode Island Department of Human Services, Rochester Institute of Technology, Moen, Odense University Hospital
Find out what your peers are saying about Camunda vs. Hyland OnBase and other solutions. Updated: July 2025.
865,295 professionals have used our research since 2012.