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Camunda vs Hyland OnBase comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jun 15, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Camunda
Ranking in Business Process Management (BPM)
1st
Average Rating
8.2
Reviews Sentiment
7.0
Number of Reviews
77
Ranking in other categories
Business Process Design (2nd), Process Automation (1st)
Hyland OnBase
Ranking in Business Process Management (BPM)
17th
Average Rating
7.8
Reviews Sentiment
6.9
Number of Reviews
13
Ranking in other categories
Enterprise Content Management (5th), Low-Code Development Platforms (13th)
 

Mindshare comparison

As of July 2025, in the Business Process Management (BPM) category, the mindshare of Camunda is 19.8%, down from 21.3% compared to the previous year. The mindshare of Hyland OnBase is 0.4%, up from 0.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Business Process Management (BPM)
 

Featured Reviews

FABIO NAGAO - PeerSpot reviewer
Reduces costs with hardware abstraction and simplifies scaling
There is an issue where, in some situations, I need to scale up by observing both CPU and memory usage of containers, yet under the current options available at Amazon, this is not possible. I have to choose between monitoring CPU or memory to scale my solution. Not every software is built for deployment as a container service, although the current architecture trend is changing this.
Srinivas Rao Kagitha - PeerSpot reviewer
Offers good dashboards and reports but fails to offer better migration features
The migration is a bit difficult in the tool. Whenever we make certain changes to workflow or other stuff, migrating the code from one environment to another is a bit tedious. The tool has an option for export and import, which is not robust. Most of the time, we need to do things stuff manually. For example, if we make any changes in the existing life cycle or any queues, we have to move those changes manually. There is no robust way to migrate code from one environment to a lower environment, like prod. When it comes to the product's technical support, the turnaround time is a bit longer than expected. The issue may be because there are a number of issues or a large number of customers who are reaching out to the support team for help. I believe that the solution's technical team can provide a solution more quickly.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The BPMN diagram is valuable. For our use case of transferring money from one account to another, the connections have to be done in the traditional financial ways. There are a lot of unexpected errors and a lot of instability with this kind of system, and we are using Camunda in order to have clear flows. With BPMN, I can show a flow to my business partner, and the business team can easily understand what's going on. The technical team can understand what the implementation is, and we can model different errors and the process for recovering from these errors."
"Its flexibility stands out as the most valuable feature."
"Camunda's most valuable feature is its ability to integrate with different products."
"Having knowledge of the BPM and monitoring process has proven to be very beneficial, as I am currently engaged in documenting processes for Clientele."
"We are using the BPMN engine of Camunda; we are not using the user interface. We are using just the engine, the back end of this. For us, it is working quite well."
"The headless nature of the Camunda Platform is something that has helped us to build our own logic and platforms on it."
"We have the ability to modify the product if we need to, and that comes in handy whenever we need to add new functionality and features."
"The solution is useful for small projects."
"The retention module is one of the most valuable features. Whatever we scan onto the system can be identified and we are notified when the records are due to be disposed."
"The most valuable features are that it's very secure and provides audit trails for our documents."
"Hyland OnBase is valued for its security, especially for those in the finance domain who require data confidentiality."
"I like the cloud and its integrability."
"Its most valuable aspect is its flexibility"
"We found the setup process to be okay since they do offer a troubleshooting guide."
"The solution's most valuable features are integration and flexibility."
"The product's initial setup phase is not difficult."
 

Cons

"They have a migration plugin that can be used to migrate from one BPM to another BPM. It is in the beta stage since last year. If they can make it available in the market, it would be great. We are going to have a couple of migration projects for migrating from IBM BPM to Camunda, and this plugin would be useful. I have already discussed this with them two weeks ago and asked them to look into this and add it as a feature. We are expecting this plugin to be available in the next version. This is the only requirement we have at present. They keep on coming up with different features, which is helping us a lot. Its latest release that came out last month was awesome."
"Collaborations and process documentation in Camunda Platform are areas with shortcomings that need improvement."
"The deployment model could be improved for easier implementation. More open documentation would be beneficial to understand the deployment process better and facilitate easier setup."
"It lacks some preset features and configurations which would make it more plug-and-play for customers."
"The user interface needs improvement. It should be more tailored to the end-user and offer a better user experience design over the user interface itself."
"Process interfaces between diagrams could be improved."
"There should be a multi-tenant solution for the platform where it supports multiple organizations on one platform instead of having to spin up multiple clusters for each organization. There should be an easy way to integrate different departments into one platform without having to operate multiple platforms. The operations should be easier with the enterprise solution. It should not create more overhead for the operations people."
"We have faced problems with the performance."
"We are struggling with duplicates and would like to have OCR functionality when using this solution."
"An area for improvement would be the training - getting our people up to speed on how to use it required more training than we expected due to the complexity of the solution."
"For user experience, they would have to do more with the interface. It is not easy to work with and is a little messy. It is getting better, but it is not yet good enough. Other products are comparatively doing better in terms of the user interface. I have been hearing about Box, which is very easy to use and learn for the users. OnBase has to work on this aspect. It should have BPM capabilities. We compete with tools that provide the BPM feature and support those standards. They can do better in terms of the pricing model. It is a really expensive tool in Latin America. They should have different prices for different regions."
"The dashboards do have some room for improvement as compared to the other vendors which are there in the market."
"The migration is a bit difficult in the tool."
"We found the size of images to be a restriction, though this may have been due to the API used rather than the Hyland application."
"The look and feel could be better. The integration with the user could be better. It could also be more user-friendly."
"We need to troubleshoot why our reports didn't get downloaded in a day. There is a workflow feature which powerful but also complicated."
 

Pricing and Cost Advice

"While the license isn't budget-friendly, careful consideration and calculated planning for a significant number of licenses can make it more cost-effective."
"Camunda Platform is an open-source product."
"The open-source version of the product is free to use."
"There were some features that were only available in the paid version."
"The price is competitive with products like Bonitasoft and RHPAM (Red Hat Process Automation Manager). We have two versions of Camunda. The first version was open source, without support, but then we got a supported version."
"Cheaper licensing and resources than competitors"
"We have an annual subscription to this solution."
"We use the free version."
"The solution costs around $6,000 per month."
"OnBase is reasonably priced."
"There are a number of different types of licenses. There are concurrent licenses, individual licenses and imaging licenses."
"The tool's price is high."
"They can do better in terms of the pricing model. It is a really expensive tool in Latin America. They should have different prices for different regions."
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Top Industries

By visitors reading reviews
Financial Services Firm
27%
Computer Software Company
14%
Government
6%
Manufacturing Company
5%
Government
15%
Financial Services Firm
14%
Computer Software Company
11%
Insurance Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

How does Bonita compare with Camunda Platform?
One of the things we like best about Bonita is that you can create without coding - it is a low-code platform. With Bonita, you can build the entire mechanism using the GUI, it’s that simple. You c...
Which do you prefer - Appian or Camunda Platform?
Appian is fast when building simple to medium solutions. This solution offers simple drag-and-drop functionality with easy plug-and-play options. The initial setup was seamless and very easy to imp...
Which would you choose - Camunda Platform or Apache Airflow?
Camunda Platform allows for visual demonstration and presentation of business process flows. The flexible Java-based option was a big win for us and allows for the integration of microservices very...
What do you like most about Hyland OnBase?
The solution is very developed and we are not taking full advantage of its functionalities.
What is your experience regarding pricing and costs for Hyland OnBase?
I find pricing to be on the higher side due to its monolithic architecture. I would rate it six out of ten. Transitioning to microservices, allowing users to pay for only what they use, could reduc...
What needs improvement with Hyland OnBase?
I believe the reporting features need improvement, as other competitors in the market provide better analytics. Hyland is working on a new platform (HXP) to integrate features from all products, ad...
 

Comparisons

 

Also Known As

Camunda BPM
OnBase
 

Interactive Demo

Demo not available
 

Overview

 

Sample Customers

24 Hour Fitness, Accruent, AT&T Inc., Atlassian, CSS Insurance, Deutsche Telekom, Generali, Provinzial NordWest Insurance Services, Swisscom AG, U.S. Department of Veterans Affairs, VHV Group, Zalando
Honda France Industries, Hill County Texas, Hylant Group, ING Lease France, State of South Carolina, Syracuse University, Swindon College, Rhode Island Department of Human Services, Rochester Institute of Technology, Moen, Odense University Hospital
Find out what your peers are saying about Camunda vs. Hyland OnBase and other solutions. Updated: June 2025.
860,592 professionals have used our research since 2012.