Hyland OnBase vs Informatica Intelligent Data Management Cloud (IDMC) comparison

Hyland and Informatica are both solutions in the Business Process Management (BPM) category. Hyland is ranked #16 with an average rating of 7.6, while Informatica is ranked #10 with an average rating of 7.8. Hyland holds a 1.2% mindshare in BPM, compared to Informatica’s 1.4% mindshare. Additionally, 100% of Hyland users are willing to recommend the solution, compared to 93% of Informatica users who would recommend it.

Hyland OnBase

Read 13 Hyland OnBase reviews

3,669 Views
660 Comparison Views

100% willing to recommend

Informatica Intelligent Dat...

Read 185 Informatica Intelligent Data Management Cloud (IDMC) reviews

20,563 Views
1,028 Comparison Views

93% willing to recommend

Hyland OnBase

Informatica Intelligent Dat...

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Executive SummaryUpdated on Dec 18, 2024

Informatica IDMC and Hyland OnBase compete in the enterprise data management software sector. Based on the data comparisons, Informatica IDMC appears to have an edge due to its comprehensive deployment flexibility.

Features: Informatica IDMC provides a robust integration of MDM, data quality, and data integration modules. Its flexible architecture supports multiple domain management, making it adaptable to various business needs. Hyland OnBase excels in content management capabilities, efficiently handling complex business processes, and offering strict audit trails for document management.

Room for Improvement: Informatica IDMC users suggest enhancements in its GUI and data stewardship capabilities, alongside improved SAP integration and reporting. Hyland OnBase has feedback to refine its user interface and adopt a more flexible pricing model suitable for the Latin American market, as well as to enhance automation and BPM features.

Ease of Deployment and Customer Service: Informatica IDMC supports diverse deployment models including on-premises, hybrid, and cloud, providing significant flexibility though user experiences with technical support vary. Hyland OnBase focuses more on on-premises deployment but offers reliable customer service with robust and timely technical support.

Pricing and ROI: Informatica IDMC's pricing is perceived as high and its licensing complex, yet it is considered cost-effective with proper utilization. Hyland OnBase's modular pricing model is generally seen as expensive but worth the investment for its configurability and effectiveness in modular solutions. Both solutions provide value for money, with different pricing strategies and modular options.

To learn more, read our detailed Hyland OnBase vs. Informatica Intelligent Data Management Cloud (IDMC) Report (Updated: September 2025).

Buyer's Guide

Hyland OnBase vs. Informatica Intelligent Data Management Cloud (IDMC)

September 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Hyland OnBase

Ranking in Business Process Management (BPM)

16th

Average Rating

7.8

Reviews Sentiment

6.9

Number of Reviews

Ranking in other categories

Enterprise Content Management (5th), Low-Code Development Platforms (13th)

Informatica Intelligent Dat...

Ranking in Business Process Management (BPM)

10th

Average Rating

8.0

Reviews Sentiment

6.8

Number of Reviews

185

Ranking in other categories

Data Integration (3rd), Data Quality (1st), Business-to-Business Middleware (5th), API Management (7th), Cloud Data Integration (3rd), Data Governance (2nd), Test Data Management (3rd), Cloud Master Data Management (MDM) (1st), Data Management Platforms (DMP) (2nd), Data Masking (1st), Metadata Management (1st), Test Data Management Services (3rd), Product Information Management (PIM) (1st), Data Observability (2nd)

Mindshare comparison

As of November 2025, in the Business Process Management (BPM) category, the mindshare of Hyland OnBase is 1.2%, up from 0.3% compared to the previous year. The mindshare of Informatica Intelligent Data Management Cloud (IDMC) is 1.4%, up from 1.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Business Process Management (BPM) Market Share Distribution
Product	Market Share (%)
Informatica Intelligent Data Management Cloud (IDMC)	1.4%
Hyland OnBase	1.2%
Other	97.4%

Business Process Management (BPM)

Featured Reviews

Srinivas Rao Kagitha

Senior Onbase Developer & Administrator at HTC Global Services (INDIA) Private

Offers good dashboards and reports but fails to offer better migration features

The migration is a bit difficult in the tool. Whenever we make certain changes to workflow or other stuff, migrating the code from one environment to another is a bit tedious. The tool has an option for export and import, which is not robust. Most of the time, we need to do things stuff manually. For example, if we make any changes in the existing life cycle or any queues, we have to move those changes manually. There is no robust way to migrate code from one environment to a lower environment, like prod. When it comes to the product's technical support, the turnaround time is a bit longer than expected. The issue may be because there are a number of issues or a large number of customers who are reaching out to the support team for help. I believe that the solution's technical team can provide a solution more quickly.

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SaurabhGaonshindhe

Principle Cloud Engineer at Sector 125

Modular structure and AI features stream new reporting processes

One of my clients has a requirement; they want to integrate metadata into the process, which means, for example, if I just want to implement a new field into my database, that field needs to be reflected throughout, let's say, 200 mappings. This highlights the need for a data-driven approach. My experience with technical support from Informatica is quite interesting; I would rate it as nine out of ten for Informatica PowerCenter kind of products or the Informatica integration products, because my team can do some hands-on using their free licenses or one-month kind of products. However, for products Master Data Management or related to MDM or Data Governance, there is no way by which we can directly practice, and my team struggles at that point.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"It provided data security features, allowing restrictions on sensitive documents, such as who could view or modify them."

"The retention module is one of the most valuable features. Whatever we scan onto the system can be identified and we are notified when the records are due to be disposed."

"Hyland OnBase is valued for its security, especially for those in the finance domain who require data confidentiality."

"Integrating Hyland OnBase with our systems enabled us to automate document designs and templates, which was extremely helpful in the finance and banking industry."

"The solution's most valuable features are integration and flexibility."

"The most valuable features are that it's very secure and provides audit trails for our documents."

"I like the cloud and its integrability."

"Its most valuable aspect is its flexibility"

More Hyland OnBase pros

"New tools are coming out that will enable you to achieve 90 percent of use cases with the out-of-the-box configuration, but I would like to keep Informatica tight here. Otherwise, you need a Java user edit course and other things to do multiple things that you cannot configure out of the box. They have to go through those use cases to do something if those can also be configured rather than coded."

"The solution provides increased efficiency while still being user-friendly and easy to operate."

"The valuable feature is metadata management. If you want to trace sensitive data, you can auto-classify them. You can search for sensitive information through EDC. Using Discovery, you can identify if there is any type of data set."

"The solution has multiple valuable features for metadata collection"

"REST API: Excellent for scripting control and reporting mechanisms"

"The tool does give a good ROI."

"The most valuable feature of Informatica MDM is hierarchy management. It's not something that's typically available and effective within ERPs."

"It is a highly scalable solution."

More Informatica Intelligent Data Management Cloud (IDMC) pros

Cons

"We found the size of images to be a restriction, though this may have been due to the API used rather than the Hyland application."

"The application could potentially be more open-source, allowing integration with more solutions."

"I find OnBase's monolithic architecture to be expensive, and adopting microservices could be beneficial."

"For user experience, they would have to do more with the interface. It is not easy to work with and is a little messy. It is getting better, but it is not yet good enough. Other products are comparatively doing better in terms of the user interface. I have been hearing about Box, which is very easy to use and learn for the users. OnBase has to work on this aspect. It should have BPM capabilities. We compete with tools that provide the BPM feature and support those standards. They can do better in terms of the pricing model. It is a really expensive tool in Latin America. They should have different prices for different regions."

"The migration is a bit difficult in the tool."

"The look and feel could be better. The integration with the user could be better. It could also be more user-friendly."

"The solution’s initial setup is a little difficult."

"An area for improvement would be the training - getting our people up to speed on how to use it required more training than we expected due to the complexity of the solution."

More Hyland OnBase cons

"The product isn't mature enough to provide suitable connectors to various data engines."

"There's certainly room for improvement. One crucial area is generating detailed reports on file statuses. Presently, this is represented visually, often as graphs or charts. Such reporting could offer comprehensive insights into the areas that demand attention and further scrutiny."

"The model is somewhat flexible. There are certain aspects of the model that are not as flexible as we would like. It doesn't do certain things to a great level of depth. So, in situations where we want to drill in to do something specific, we have to essentially copy that data into our own structures in order to add that additional layer of flexibility."

"We haven't had many technical issues. We don't use all of the components of the tool that are more complex and error-prone."

"I think everything related to the APIs and the manageability of the APIs in Informatica MDM are areas where improvements are required."

"I have received feedback from certain teams and there is a steep learning curve to use this solution."

"We'd like to see the microservices, which don't run yet because the solution is not yet fully cloud-based."

"This is a costly solution. We have several customers who evaluate it but then look for other solutions because of the cost. At present, Informatica MDM comes as an on-premises or cloud-based solution. I would like to see them offer a SaaS-based MDM model. I think they are working on it."

More Informatica Intelligent Data Management Cloud (IDMC) cons

Pricing and Cost Advice

"The tool's price is high."

"OnBase is reasonably priced."

"They can do better in terms of the pricing model. It is a really expensive tool in Latin America. They should have different prices for different regions."

"The solution costs around $6,000 per month."

"There are a number of different types of licenses. There are concurrent licenses, individual licenses and imaging licenses."

"I rate the product's pricing a seven on a scale of one to ten, where one is the lowest price and ten is the highest price."

"The product is highly-priced."

"It's a costly solution"

"The pricing is quite flexible."

"The price of Informatica Cloud Data Integration could be reduced."

"Informatica Axon is expensive."

"We got a 50% discount."

"I have no idea what the price actually is. It is probably not going to be the cheapest, but it is a pretty stable and robust platform from the backend standpoint."

More Informatica Intelligent Data Management Cloud (IDMC) pricing and cost advice

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Top Industries

By visitors reading reviews

Government

14%

Financial Services Firm

13%

Computer Software Company

Manufacturing Company

Financial Services Firm

15%

Manufacturing Company

10%

Computer Software Company

10%

Insurance Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	5
Midsize Enterprise	3
Large Enterprise	8

By reviewers
Company Size	Count
Small Business	42
Midsize Enterprise	24
Large Enterprise	134

Questions from the Community

What is your experience regarding pricing and costs for Hyland OnBase?

I find pricing to be on the higher side due to its monolithic architecture. I would rate it six out of ten. Transitioning to microservices, allowing users to pay for only what they use, could reduc...

See all answers

What needs improvement with Hyland OnBase?

I believe the reporting features need improvement, as other competitors in the market provide better analytics. Hyland is working on a new platform (HXP) to integrate features from all products, ad...

See all answers

What is your primary use case for Hyland OnBase?

I was a vendor managing Hyland OnBase ( /products/hyland-onbase-reviews ) for Hyland, not as a direct user but as a business partner. We managed the solution and were a partner with Hyland.

See all answers

How does Azure Data Factory compare with Informatica Cloud Data Integration?

Azure Data Factory is a solid product offering many transformation functions; It has pre-load and post-load transformations, allowing users to apply transformations either in code by using Power Q...

See all answers

Which Informatica product would you choose - PowerCenter or Cloud Data Integration?

Complex transformations can easily be achieved using PowerCenter, which has all the features and tools to establish a real data governance strategy. Additionally, PowerCenter is able to manage huge...

See all answers

What are the biggest benefits of using Informatica Cloud Data Integration?

When it comes to cloud data integration, this solution can provide you with multiple benefits, including: Overhead reduction by integrating data on any cloud in various ways Effective integration ...

See all answers

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Compared 4% of the time

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Compared 3% of the time

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Compared 3% of the time

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Product Reports

Buyer's Guide

Hyland OnBase

October 2025

Download Hyland OnBase product report

Buyer's Guide

Informatica Intelligent Data Management Cloud (IDMC)

October 2025

Informatica Intelligent Data Management Cloud (IDMC) report

Download Informatica Intelligent Data Management Cloud (IDMC) product report

Also Known As

OnBase

ActiveVOS, Active Endpoints, BPM, Address Verification, Persistent Data Masking, Cloud Test Data Management, PIM, , Enterprise Data Catalog, Data Integration Hub, Cloud Data Integration, Data Quality, Cloud API and App Integration

Overview

Hyland OnBase is acclaimed for its robust document management, automating workflows, and improving organizational efficiency across various industries. Praised for its ability to manage records compliantly, especially in regulated sectors like healthcare and finance, the tool also integrates smoothly with other enterprise systems. Users benefit significantly from streamlined processes, reduced manual tasks, and enhanced data accuracy, boosting productivity and customer satisfaction.

Hyland

Informatica Intelligent Data Management Cloud (IDMC) integrates data quality, governance, and integration with flexible architecture. It supports multiple domains and a data models repository, delivering AI-enhanced data management across cloud-native platforms.

IDMC provides seamless integration and governance capabilities that support diverse data environments. Its comprehensive suite includes customizable workflows, data profiling, and metadata management. AI features, a data marketplace, and performance scalability enhance data management. While its interface poses challenges, its robust matching and cloud-native integration facilities are essential for complex data ecosystems. Users employ IDMC for connecting systems, ensuring data quality, and supporting data compliance but seek better pre-built rules, services, and improved connectivity, especially with platforms like Salesforce. Licensing, cost, and added AI functionalities are areas for potential refinement.

What are the key features of IDMC?

Data Quality and Integration: Seamless integration ensures data accuracy across platforms.
Metadata Management: Comprehensive metadata management supports data governance.
AI Capabilities: AI features enhance automation and decision-making processes.
Data Marketplace: Facilitates easy access to data across the organization.
Performance Scalability: Scales performance efficiently to meet growing data demands.

What benefits should be expected from IDMC?

Enhanced Data Management: Offers robust tools for data governance and quality.
Improved Integration: Connects disparate systems seamlessly, reducing data silos.
Cost Efficiency: Streamlines data processes, potentially reducing operational costs.
Data Compliance: Supports compliance with data privacy regulations.
Agility and Scalability: Adapts quickly to changing data environments.

IDMC is implemented across industries for data integration, metadata management, and governance. Organizations use it to connect systems, migrate data to cloud environments, and maintain data quality. They manage master data and automate business processes, facilitating data lineage and ensuring compliance with privacy regulations.

Informatica

Sample Customers

Honda France Industries, Hill County Texas, Hylant Group, ING Lease France, State of South Carolina, Syracuse University, Swindon College, Rhode Island Department of Human Services, Rochester Institute of Technology, Moen, Odense University Hospital

The Travel Company, Carbonite

Buyer's Guide

Hyland OnBase vs. Informatica Intelligent Data Management Cloud (IDMC)

September 2025

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