Bizagi and Hyland OnBase compete in the enterprise software solutions category with both products enhancing business process management. Hyland OnBase seems to have the upper hand due to its comprehensive features and higher long-term ROI.
Features: Bizagi features customizable workflows, ease of integration with existing systems, and competitive pricing. Hyland OnBase provides robust document management capabilities, extensive scalability features, and process automation. Hyland OnBase is noted for handling complex documentation needs efficiently.
Room for Improvement: Bizagi could improve its reporting tools, enhance its mobile capabilities, and optimize initial configuration. Hyland OnBase could benefit from a more intuitive navigation system, quicker issue resolution, and a reduced learning curve. Users have indicated these areas could enhance their experience.
Ease of Deployment and Customer Service: Bizagi users report a straightforward deployment process, responsive customer service, but some challenges in initial setup. Hyland OnBase users value hands-on support during deployment but mention a steep learning curve. Hyland OnBase provides a better balance in deployment ease and customer service.
Pricing and ROI: Bizagi stands out for cost-effectiveness with lower initial setup cost and quicker ROI. Hyland OnBase, while more expensive, delivers a higher ROI over time with its rich feature set and scalability. Users find Hyland OnBase worth the investment for long-term benefits despite its higher cost.
| Product | Market Share (%) |
|---|---|
| Bizagi | 5.6% |
| Hyland OnBase | 1.1% |
| Other | 93.3% |
| Company Size | Count |
|---|---|
| Small Business | 42 |
| Midsize Enterprise | 16 |
| Large Enterprise | 37 |
| Company Size | Count |
|---|---|
| Small Business | 4 |
| Midsize Enterprise | 3 |
| Large Enterprise | 8 |
Bizagi’s industry-leading low-code process automation platform connects people, applications, robots, and information. As the most business-friendly and flexible solution on the market, Bizagi enables true collaboration between business and IT, delivering faster adoption and success. Fuelled by a community of 1 million users, Bizagi powers over 1,000 organizations worldwide including Adidas, BAE Systems, and Old Mutual. For more information visit www.bizagi.com
Hyland OnBase is acclaimed for its robust document management, automating workflows, and improving organizational efficiency across various industries. Praised for its ability to manage records compliantly, especially in regulated sectors like healthcare and finance, the tool also integrates smoothly with other enterprise systems. Users benefit significantly from streamlined processes, reduced manual tasks, and enhanced data accuracy, boosting productivity and customer satisfaction.
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