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Hyland OnBase vs Microsoft Power Apps comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Apr 6, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Hyland OnBase
Ranking in Low-Code Development Platforms
14th
Average Rating
7.8
Reviews Sentiment
6.9
Number of Reviews
13
Ranking in other categories
Business Process Management (BPM) (19th), Enterprise Content Management (5th)
Microsoft Power Apps
Ranking in Low-Code Development Platforms
1st
Average Rating
7.8
Reviews Sentiment
6.9
Number of Reviews
94
Ranking in other categories
Rapid Application Development Software (1st)
 

Mindshare comparison

As of April 2025, in the Low-Code Development Platforms category, the mindshare of Hyland OnBase is 0.8%, up from 0.4% compared to the previous year. The mindshare of Microsoft Power Apps is 17.5%, down from 25.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Low-Code Development Platforms
 

Featured Reviews

Phemy Lekalakala - PeerSpot reviewer
Stable content and workflow management solution with a valuable retention module
We use this solution for record management and digitization of records. We also use it for workflows and to build online forms The retention module is one of the most valuable features. Whatever we scan onto the system can be identified and we are notified when the records are due to be disposed.…
Guhan Eshwar - PeerSpot reviewer
Building tools with user-friendly interfaces abut needs integration improvements
An integration of Copilot options within Microsoft Power Apps would be useful. In UiPath apps, there is an autopilot function that uses a generative AI model, which creates layouts and connects data services automatically with a prompt. Such integration would be beneficial to build basic frameworks that can be enhanced. This would assist business process users who lack coding knowledge.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The solution is very developed and we are not taking full advantage of its functionalities."
"OnBase is a remarkable tool. It is a well-done product. Hyland has a lot of experience in building it and looking for new things for clients in terms of functionalities. It has amazing stability, and it can grow horizontally and vertically. It is built for growth. Their technical support is also quite good and available throughout the year."
"The solution's most valuable features are integration and flexibility."
"The retention module is one of the most valuable features. Whatever we scan onto the system can be identified and we are notified when the records are due to be disposed."
"Its most valuable aspect is its flexibility"
"I like the cloud and its integrability."
"We found the setup process to be okay since they do offer a troubleshooting guide."
"Hyland OnBase is valued for its security, especially for those in the finance domain who require data confidentiality."
"Support is excellent. I would rate it a ten."
"The model that allows you to establish flow automation is getting a lot of traction from the customer side. It offers a lot of flexibility."
"I like the galleries, which are really powerful."
"There are a lot of different applications; you can connect PowerApps, or Flow, or Power BI to many different types of applications to interchange data."
"Time to market is most valuable because you can make apps pretty fast. It also has pretty good integration."
"It can make a very user-friendly solution, and you can show your data from it."
"It's a very workable solution because it's an automated way of making applications. You have a template, you have the application know-how,"
"I have found the technical support to be helpful."
 

Cons

"We found the size of images to be a restriction, though this may have been due to the API used rather than the Hyland application."
"Software malfunctioning usually occurs when we receive documents from external sources."
"We are struggling with duplicates and would like to have OCR functionality when using this solution."
"For user experience, they would have to do more with the interface. It is not easy to work with and is a little messy. It is getting better, but it is not yet good enough. Other products are comparatively doing better in terms of the user interface. I have been hearing about Box, which is very easy to use and learn for the users. OnBase has to work on this aspect. It should have BPM capabilities. We compete with tools that provide the BPM feature and support those standards. They can do better in terms of the pricing model. It is a really expensive tool in Latin America. They should have different prices for different regions."
"The migration is a bit difficult in the tool."
"The dashboards do have some room for improvement as compared to the other vendors which are there in the market."
"An area for improvement would be the training - getting our people up to speed on how to use it required more training than we expected due to the complexity of the solution."
"We need to troubleshoot why our reports didn't get downloaded in a day. There is a workflow feature which powerful but also complicated."
"We're not in production yet, so we're still working through some issues."
"They probably need to improve intelligent document processing."
"Microsoft could streamline monitoring and management. In addition, it should be easier to put the solution in different environments. For example, you should be able to move from a dev environment to a production environment seamlessly."
"The tool could be easier to use. While providers focus on low-code, the options are often dropdowns."
"The editor in the Web browser could be improved because it can be difficult to implement the commands in the buttons."
"I would like to see a more intuitive merged experience for pro-coders."
"As far as dealing with SharePoint, it'll allow you to ha manage up to 2000 rows, however, performance-wise, they're recommending that you just keep it at the default of 500 rows."
"Microsoft is not cheap. The pricing could be lowered for their customers."
 

Pricing and Cost Advice

"The tool's price is high."
"The solution costs around $6,000 per month."
"OnBase is reasonably priced."
"There are a number of different types of licenses. There are concurrent licenses, individual licenses and imaging licenses."
"They can do better in terms of the pricing model. It is a really expensive tool in Latin America. They should have different prices for different regions."
"Microsoft PowerApps is expensive, but there are many features included."
"We would advise organizations that this solution has a high-price point. However, the cost is justified for how comprehensive the package is, and all components of the solution are available under the standard license plan; there are no hidden costs involved."
"Usually, the free licenses of Power Apps come to normal corporate users for free...For normal users within a corporate firm with licenses, it's totally favorable."
"The platform's pricing is reasonable."
"This is not an expensive product and there are no licensing fees."
"Pricing for this solution is completely based on user requirement. If your requirement is simple or less complex, then the basic licensing model can work, e.g. the free model, or else, you need to go for the premium features or premium model."
"The cost for licensing could be lower."
"It might be too complicated to continuously monitor the business consumption and what to pay."
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Top Industries

By visitors reading reviews
Financial Services Firm
14%
Government
13%
Computer Software Company
10%
Manufacturing Company
7%
Financial Services Firm
12%
Computer Software Company
11%
Government
10%
Manufacturing Company
10%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Hyland OnBase?
The solution is very developed and we are not taking full advantage of its functionalities.
What is your experience regarding pricing and costs for Hyland OnBase?
I find pricing to be on the higher side due to its monolithic architecture. I would rate it six out of ten. Transitioning to microservices, allowing users to pay for only what they use, could reduc...
What needs improvement with Hyland OnBase?
I believe the reporting features need improvement, as other competitors in the market provide better analytics. Hyland is working on a new platform (HXP) to integrate features from all products, ad...
How would you choose between Microsoft PowerApps and Salesforce Platform?
I think it depends on your use case. If your organization uses Microsoft Enterprise products, PowerApps will work better in your environment. Similarly, if you have a Salesforce integration in pla...
Would you choose ServiceNow over Microsoft PowerApps?
Hi Netanya, I will choose ServiceNow because ServiceNow is a very good tool compared to Microsoft PowerApp. Because ServiceNow has a very strong module (Performance Analysis) reporting which will ...
Would you choose Microsoft Azure App Service or PowerApps?
Microsoft Azure App Service is helpful if you need to set up temporary servers for customers to run their programs in locations that other cloud providers do not cater to. When servers are closer t...
 

Also Known As

OnBase
PowerApps, MS PowerApps
 

Overview

 

Sample Customers

Honda France Industries, Hill County Texas, Hylant Group, ING Lease France, State of South Carolina, Syracuse University, Swindon College, Rhode Island Department of Human Services, Rochester Institute of Technology, Moen, Odense University Hospital
TransAlta, Rackspace, Telstra
Find out what your peers are saying about Hyland OnBase vs. Microsoft Power Apps and other solutions. Updated: April 2025.
849,686 professionals have used our research since 2012.