Zoom Reviews

Right now, due to COVID, the pandemic, most customers don't have any face-to-face meetings. We use web conferencing in its place. Some use Zoom for this kind of work. We have almost daily meetings with some customers using Zoom. Basically, it's perfect for one-to-one or small group meetings that can happen remotely.

The solution is really easy to install and configure.

The product is very easy to use. It's an intuitive product and it has a lot of usability, which is very, very good.

The initial setup is very simple. 

The solution is very stable.

The scalability is quite good. 

I haven't explored all the features. Therefore, it's hard to discuss anything that may be missing. 

The recording capabilities may not be as good as WebEx, however, I can't be sure about that just yet.

I'm not sure if Zoom is also offering hardware the way that WebEx can. If not, it may be something that they should consider. 

I've used the solution for a couple of years at this point. 

The stability is good. There are no bugs or glitches. It doesn't crash or freeze. It's reliable. 

Scalability is possible. If a company needs to expand it, it can do so. 

Everyone in our company is currently using this product. Our customers also use it, and it seems to be their preferred product when it comes to video conferencing. 

We haven't had any issues with technical support. They are okay.

I also use WebEx. Our customers mostly use and prefer Zoom, which is why we end up using it more often in our day-to-day.

The implementation process is very, very easy. From the user's point of view, it's easy due to the fact that it's in the cloud. A company shouldn't have any problem trying to install it.

Since we do not need to host the solution ourselves, there isn't maintenance required. 

We're a customer and an end-user.

We're using the most recent version of the product. 

I'd advise other users to try it out. It's very easy to deploy and simple to use. 

I'd rate the solution at a nine out of ten.

My primary use case is for virtual meetings. 

The most valuable feature is that it's easy to use. 

Zoom could be improved by adding more dashboards. 

I have been using Zoom for about three or four years. 

I have never contacted technical support. 

The initial setup was straightforward. 

Zoom is free. 

I have also used Skype. 

I would recommend Zoom to others.

I rate Zoom a nine out of ten because it could be improved by adding more dashboards. 

I use Zoom for communication.

The quality of the connection from Zoom is very good. There are many functions and features available. I am only a basic user and it has more than I will ever use. It has lower bandwidths than other products that we have used and has worked well. It is important to have good quality sound and video than anything else.

I have been using Zoom for approximately three years.

The stability has been good but it could still improve. However, I have not found a better solution.

I have not ever needed to use technical support.

I have used Microsoft Teams and when comparing it to Zoom, Teams is more bandwidth-heavy, I find it cuts out a lot. I am generally in low bandwidth areas these days and I find it problematic to keep up with the conversations. Teams is similar to Zoom in which they both have a lot of features.

The cost of Zoom is approximately $150 USD annually.

I rate Zoom a ten out of ten.

We use Zoom to connect with our customers, to hold sales sessions and pre-technical sessions.

The solution is stable and scalable. 

Zoom lacks dashboards, I think more could be included. 

I've been using this solution for two years. 

We previously used Teams. 

The initial setup is straightforward, we did it in-house and currently have five users in the company. 

We pay an annual license fee. 

I rate this solution eight out of 10. 

It is useful for virtual meetings. 

I would like to see an integration with Microsoft. 

I have been using Zoom for two to three years. 

I am satisfied with Zoom's performance and stability. 

I would give Zoom a nine out of ten for scalability. There's still room for improvement on this front. However, we have many people using it at our institution. 

The initial setup is straightforward as this is a cloud application. It only takes a few seconds. 

We set it up in-house. 

I know that there are licensing costs but I'm not sure what they are. 

I would recommend this solution. 

My primary use case is for virtual meetings. I have Zoom for personal use. 

The most valuable feature is that it's free. 

Zoom's audio quality could be improved. I feel like Teams is more reliable because sometimes the audio is patchy on Zoom, whereas I've never had a problem with Teams. 

I have been using Zoom for two years. 

Zoom doesn't seem very stable. I have experienced patchy audio quality during calls. 

I only use Zoom for personal purposes. 

I have never contacted technical support. 

I also use Microsoft Teams for meetings because my company pays for the subscription. Teams is more reliable and stable than Zoom. 

The installation just takes a few clicks and you're done. I have an IT background, but it doesn't make a difference. It's very easy. 

I installed Zoom myself. 

Zoom is free. If I had to pay for a subscription, I would just use Teams instead. 

I rate Zoom an eight out of ten. If you're implementing it for personal use, then I recommend Zoom, but if you want to implement a solution for business purposes, I would go for Teams. 

You can have multiple connections so that everybody can interact. You can change your background. If you're in your home and you don't want people to know what it looks like, you can pretty much change the background to any background that you want.

It is pretty reliable. It works on multiple devices. It works on your phone and on your computer.

They can make it easier to use and more intuitive. Ease of use is always a key for selling a product.

I started using it during the pandemic.

For the most part, it has been stable. I never really had any issues with it crashing, having to call in twice, or anything like that. It is pretty reliable. 

I've experienced larger meetings, and it works fairly well. We had a meeting with more than 50 people on it, and that was pretty impressive. It may have been the enterprise version. I guess enterprises have licenses to do certain things. I don't really know for a fact, but that would be my guess.

You just download it and go. When you're on your device, you just download the client, and then you attend the meetings.

Just from my perspective about it, I would give it a nine out of 10.

The primary use case of this solution is for meetings and interviews.

The most valuable feature is the ability to connect to and conduct meetings.

They need to improve the background feature, to be able to set a background without interfering with the current background. For example, if your home needs some tidying up you don't want people to see your things.

Currently, you can change the background but it's a lot of work. If they have to ability to cut the background that would be much better.

I have been using Zoom for two years.

I sell cybersecurity services.

I would rate this solution an eight out of ten.