Operations Manager at a tech services company with 11-50 employees
Real User
Great for virtual meetings; can be used anywhere and anytime
Pros and Cons
  • "Easy to use whenever and wherever necessary."
  • "The solution lacks security."

What is our primary use case?

I use this product on a daily basis for virtual meetings and calls. We are a relatively small organization but use it often. I also use it for some of my private calls.

What is most valuable?

Zoom is very easy to use and the scheduling is very good. We can share a link whenever and wherever we like.

What needs improvement?

The solution should be more secure because sometimes files are shared and presentations are recorded. 

For how long have I used the solution?

I've been using Zoom for almost two years. 

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April 2024
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What do I think about the stability of the solution?

The stability is quite good; I'm using the free version, so there is a 40-minute time limit. Everyone knows about that and it's not a big issue, you can always reconnect. 

How was the initial setup?

The setup is very easy, anyone can do it.

What other advice do I have?

I rate the solution eight out of 10. 

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Network Security Engineer at a tech services company with 1,001-5,000 employees
MSP
Straightforward installation, good interface, and reliable
Pros and Cons
  • "The interface is good and integrates well."

    What is our primary use case?

    We use Zoom for virtual meetings.

    What is most valuable?

    The interface is good and integrates well.

    For how long have I used the solution?

    I have been using Zoom for approximately two years.

    What do I think about the stability of the solution?

    The solution is stable.

    What do I think about the scalability of the solution?

    Zoom is scalable.

    We have approximately 15 people using this solution in my organization.

    How are customer service and support?

    I have not needed to contact technical support, I have not had an issue.

    How was the initial setup?

    The installation is straightforward and took a few minutes.

    What about the implementation team?

    I did the implementation of the solution.

    What's my experience with pricing, setup cost, and licensing?

    We have an annual subscription to the solution. The price could be reduced.

    What other advice do I have?

    I rate Zoom a ten out of ten.

    Disclosure: I am a real user, and this review is based on my own experience and opinions.
    PeerSpot user