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ON24 Platform vs Zoom Workplace Business comparison

ON24 and Zoom Video Communications are both solutions in the Virtual Meetings category. ON24 is ranked #23, while Zoom Video Communications is ranked #1 with an average rating of 8.4. ON24 holds a 1.4% mindshare in VM, compared to Zoom Video Communications’s 15.3% mindshare. Additionally, 100% of ON24 users are willing to recommend the solution, compared to 95% of Zoom Video Communications users who would recommend it.
ON24 Platform
Read 2 ON24 Platform reviews
  • 314 Views
  • 210 Comparison Views
100% willing to recommend
Zoom Workplace Business
Read 225 Zoom Workplace Business reviews
  • 2,683 Views
  • 2,629 Comparison Views
95% willing to recommend
 

Comparison Buyer's Guide

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Executive SummaryUpdated on Jul 31, 2025

Zoom Workplace Business and ON24 Platform are rival products in business communication and virtual events. Zoom maintains an edge in affordability, whereas ON24 stands out for its comprehensive feature set.

Features: Zoom Workplace Business provides video conferencing, chat functionalities, and integrations with productivity tools, catering to everyday communication needs. ON24 Platform focuses on advanced webinar solutions, interactive engagement tools, and detailed analytics, benefiting event-focused organizations.

Ease of Deployment and Customer Service: Zoom Workplace Business is easily deployed with minimal technical support, appealing for its user-friendly setup. ON24 Platform offers extensive customer service for intricate configurations, useful for its feature-rich webinar applications.

Pricing and ROI: Zoom Workplace Business offers competitive pricing, delivering high return on investment for regular communication. ON24 Platform, though more expensive initially, justifies its cost with features suitable for large-scale, interactive virtual events.

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To learn more, read our detailed ON24 Platform vs. Zoom Workplace Business Report (Updated: September 2025).
Buyer's Guide
ON24 Platform vs. Zoom Workplace Business
September 2025
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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

ON24 Platform
Ranking in Virtual Meetings
23rd
Average Rating
8.0
Reviews Sentiment
8.1
Number of Reviews
2
Ranking in other categories
Virtual Events Platforms (6th)
Zoom Workplace Business
Ranking in Virtual Meetings
1st
Average Rating
8.4
Reviews Sentiment
7.3
Number of Reviews
225
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of September 2025, in the Virtual Meetings category, the mindshare of ON24 Platform is 1.4%, up from 1.3% compared to the previous year. The mindshare of Zoom Workplace Business is 15.3%, up from 12.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Virtual Meetings Market Share Distribution
ProductMarket Share (%)
Zoom Workplace Business15.3%
ON24 Platform1.4%
Other83.3%
Virtual Meetings
 

Featured Reviews

reviewer1337886 - PeerSpot reviewer
Easy setup and an a la carte pricing model
The solution needs a more modern interface. One of our biggest complaints is that we don't have the ability to dynamically push our interface to participants. Adobe Connect is an older technology, but it allows us to push our own layout and design to participants. One of the solution's strengths is that it's web-only but that is also a weakness. It is not a software solution but is browser-based which has its advantages and disadvantages. Zoom has become such a force that its ease of use surpasses ON24.
Read full review
Luiz Kazan - PeerSpot reviewer
Utilizing versatile features for efficient personal and work meetings
Zoom offers a number of interesting and valuable features. One of the most interesting is the ability to share only audio and provide ambient music without sharing a screen. The breakout room feature is much more developed than other solutions, allowing users to stay in the same meeting and move to different rooms and back to the main room. The sharing features are great for projecting people who should be in focus. Another valuable feature is the virtual entrance, which uses a username and password recognized by the Zoom system, showing the person's full name and ID. Additionally, the use of video and a good fixed background improves visibility compared to other applications. These features differentiate Zoom from others.
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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Friendly user interface and simple navigation."
"The solution works well with third-party integrations."
"Compared to Teams, Zoom's performance and user interface are better. This is especially the case when you're doing any kind of online presentation, PowerPoint, or team demo. I think Zoom is much more user friendly."
"The video stream is very cool, and it's an efficient solution."
"Zoom is incredibly easy to install. You can download it immediately on a mobile phone or go to the website. You don't need a lot of IT skills to get it running."
"The best thing about Zoom is that it is very easy to use."
"Screen sharing is valuable. It is very easy to install, and there are 45 minutes free of charge."
"The most valuable features of Zoom are voice and camera clarity. The time latency of the response is good. The facility to view all the participants who are online is a benefit. In most of the other similar solutions, they too have this feature. However, since I have used Zoom, I find it as an advantage because you can see all the participants online and you can choose."
"The most valuable features of Zoom are the very stable video and audio, the quality of the voice is good, and it is very easy to connect to the sessions. This is also the reason why we use Zoom."
"The product is scalable."
More Zoom Workplace Business pros
 

Cons

"The solution needs a more modern interface."
"Bandwidth optimization could be increased."
"In the next release, I would like to see an easily accessible bandwidth feature so that you can see how much data you've used on a particular call."
"The solution is pricier than its competitors."
"They could improve security more."
"The price must be improved."
"The video quality of the free version might not be as good as the enterprise edition."
"The updating feature of Zoom needs to be improved."
"They could address the product's limitation of the free version, particularly the 40-minute time constraint on meetings."
"Zoom could improve its security measures. A friend faced an issue where it was easy to crack the code."
More Zoom Workplace Business cons
 

Pricing and Cost Advice

"We paid $1,800 for five webinars, which is the standard fee. If you require support there is a $300 additional fee, extra attendees is an additional fee, integration is an additional fee, etc. All these extras could add on another $2,500 which was not in our budget."
"There is a yearly license for this solution. I would like it if they offered better prices."
"We generally have a strict budget so the pricing for Zoom is reasonable."
"I am using the free version."
"Zoom is a very cheaply priced video conferencing solution, and using this product has saved our business a lot of expense."
"We do not incur any licensing costs, as we use the free version."
"The free version has a time limit, but paid subscriptions are available."
"The exact costs are handled on a corporate level, however, I understand that if you just want to own a license for your small business or something like that, it's around $300 a year, which is very reasonable."
"My company is using the paid version of Zoom."
More Zoom Workplace Business pricing and cost advice
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867,370 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
No data available
Performing Arts
14%
University
13%
Educational Organization
11%
Computer Software Company
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business97
Midsize Enterprise32
Large Enterprise101
 

Questions from the Community

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LucidChart vs LucidSpark for brainstorming sessions over Zoom
Hi @Krista Thompson ​ - Yes, LucidSpark is a much more nimble and, in some ways, user-friendly tool than LucidChart. LucidSpark is designed to do a better job managing multiple users participating ...
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What do you like most about Zoom?
The product is scalable.
See all answers
What is your experience regarding pricing and costs for Zoom?
Zoom offers a free version for up to forty minutes.
See all answers
 

Comparisons

RingCentral Events vs ON24 Platform Logo
RingCentral Events vs ON24 Platform
Compared 24% of the time
SpotMe vs ON24 Platform Logo
SpotMe vs ON24 Platform
Compared 20% of the time
More ON24 Platform Competitors
Skype for Business vs Zoom Workplace Business Logo
Skype for Business vs Zoom Workplace Business
Compared 17% of the time
Webex vs Zoom Workplace Business Logo
Webex vs Zoom Workplace Business
Compared 14% of the time
Adobe Connect vs Zoom Workplace Business Logo
Adobe Connect vs Zoom Workplace Business
Compared 8% of the time
TeamViewer Business vs Zoom Workplace Business Logo
TeamViewer Business vs Zoom Workplace Business
Compared 7% of the time
Cisco Meeting Server vs Zoom Workplace Business Logo
Cisco Meeting Server vs Zoom Workplace Business
Compared 4% of the time
More Zoom Workplace Business Competitors
 

Product Reports

Buyer's Guide
Virtual Meetings
August 2025
ON24 Platform reportDownload ON24 Platform product report
Buyer's Guide
Zoom Workplace Business
August 2025
Zoom Workplace Business reportDownload Zoom Workplace Business product report
 

Overview

Experiences Centered Around Your Audience

The ON24 Platform gives you a single place to build, manage, analyze, measure and optimize all of your audiences’ experiences.

Data-Driven
Extract behavioral insights to qualify leads and accelerate deals.

Scalable
Centralize the development, sharing and reuse of your best content.

Global
Broadcast, repurpose and translate content across multiple regions.

Integrated
Seamlessly connect and transfer data with other business software.

Customizable
Control every aspect of the audience experience, data capture and reporting.

Ease-of-Use
Simplify content creation with intuitive, drag-and-drop functionality.

ON24

Zoom Workplace Business enhances communication for teams with features like video conferencing, screen sharing, and security measures. Its intuitive interface supports seamless collaboration, making it a practical choice for remote work and digital meetings.

Zoom Workplace Business is designed for efficient communication through its user-friendly platform, offering essential tools like screen sharing, breakout rooms, and remote access. Its stability and ease of use across devices make it a beneficial choice for many organizations. While integrating well with popular apps, it also delivers secure meeting environments with high audio and video quality. There are areas for enhancement such as additional security features and improved support for file sharing. Users note a need for reduced bandwidth use, better audio noise filtering, and clarity in navigation options.

What are the key features of Zoom Workplace Business?
  • Video Conferencing: High-quality audio and video, suitable for large meetings.
  • Screen Sharing: Allows participants to display their screens for collaborative work.
  • Breakout Rooms: Facilitates smaller group discussions within a meeting.
  • Remote Access: Provides capabilities to manage meetings from different devices.
  • Integration: Connects seamlessly with apps like Outlook for enhanced productivity.
What benefits can users expect?
  • Enhanced Collaboration: Tools to boost teamwork and communication.
  • Security Measures: Features like authorized access and waiting rooms ensure secure meetings.
  • Flexibility Across Devices: Compatible with numerous devices for consistent experience.
  • Meeting Engagement: Features that support engaging and productive sessions.

In industries like education, healthcare, and corporate sectors, Zoom Workplace Business is widely used for webinars, client meetings, and internal communications. It supports online training, and remote work and enables companies to engage effectively with clients and employees scattered across locations. Many industries value its integration capabilities which streamline workflows and contribute to productivity.

Zoom Video Communications
 

Sample Customers

IBM, Zendesk, Salesforce, Linkedin, Intel
Fortinet, Veeva, Proofpoint, Box, Ticketmaster, Trend Micro, Caesars Entertainment, Santa Clara University, Pandora, Stanford Continuing Studies
Buyer's Guide
ON24 Platform vs. Zoom Workplace Business
September 2025
Free Report: ON24 Platform vs. Zoom Workplace Business
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