ON24 Platform vs Zoom Workplace Business comparison

ON24 and Zoom Video Communications are both solutions in the Virtual Meetings category. ON24 is ranked #24, while Zoom Video Communications is ranked #1 with an average rating of 8.5. ON24 holds a 1.7% mindshare in VM, compared to Zoom Video Communications’s 8.6% mindshare. Additionally, 100% of ON24 users are willing to recommend the solution, compared to 95% of Zoom Video Communications users who would recommend it.

ON24 Platform

Read 2 ON24 Platform reviews

558 Views
391 Comparison Views

100% willing to recommend

Zoom Workplace Business

Read 233 Zoom Workplace Business reviews

4,653 Views
4,560 Comparison Views

95% willing to recommend

ON24 Platform

Zoom Workplace Business

Comparison Buyer's Guide

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Executive SummaryUpdated on Feb 8, 2026

Zoom Workplace Business and ON24 Platform are major players in the virtual meeting and webinar space. Zoom Workplace Business edges out with its cost-effectiveness and exceptional customer support, while ON24 Platform leads with its comprehensive features suitable for enterprises focused on marketing and event-driven functionalities.

Features: Zoom Workplace Business includes video conferencing, virtual backgrounds, and screen sharing, all crucial for seamless communication. ON24 Platform is characterized by interactive webinars, robust analytics, and custom branding options, ideal for businesses seeking rich engagement tools.

Ease of Deployment and Customer Service: Zoom Workplace Business is easy to deploy and backed by outstanding customer service, streamlining integration and support processes. ON24 Platform, while offering a more complex setup due to its extensive features, compensates with dedicated customer support for an efficient onboarding experience.

Pricing and ROI: Zoom Workplace Business offers competitive pricing with flexible subscription options, providing significant ROI especially for budget-conscious users. ON24 Platform, despite higher initial costs, presents potential for increased ROI by leveraging its advanced features in marketing-centric operations.

To learn more, read our detailed ON24 Platform vs. Zoom Workplace Business Report (Updated: March 2026).

Buyer's Guide

ON24 Platform vs. Zoom Workplace Business

March 2026

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

ON24 Platform

Ranking in Virtual Meetings

24th

Average Rating

8.0

Reviews Sentiment

8.1

Number of Reviews

Ranking in other categories

Virtual Events Platforms (7th)

Zoom Workplace Business

Ranking in Virtual Meetings

1st

Average Rating

8.4

Reviews Sentiment

6.7

Number of Reviews

233

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of March 2026, in the Virtual Meetings category, the mindshare of ON24 Platform is 1.7%, up from 1.1% compared to the previous year. The mindshare of Zoom Workplace Business is 8.6%, down from 11.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Virtual Meetings Mindshare Distribution
Product	Mindshare (%)
Zoom Workplace Business	8.6%
ON24 Platform	1.7%
Other	89.7%

Virtual Meetings

Featured Reviews

reviewer1337886

Multimedia Production Manager at a legal firm with 5,001-10,000 employees

Easy setup and an a la carte pricing model

The solution needs a more modern interface. One of our biggest complaints is that we don't have the ability to dynamically push our interface to participants. Adobe Connect is an older technology, but it allows us to push our own layout and design to participants. One of the solution's strengths is that it's web-only but that is also a weakness. It is not a software solution but is browser-based which has its advantages and disadvantages. Zoom has become such a force that its ease of use surpasses ON24.

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Yifate Yusuf

Team Lead at GE

Unified communication has transformed our collaboration and consistently boosts project delivery

The best features Zoom Workplace Business offers include screen sharing, clear video and audio, online meetings, large-scale events, call management, mobile apps, unified communication platform, and collaboration. The feature I find myself using the most is an AI-powered collaboration platform that is used to streamline communication, increase employee engagement, optimize in-person time, and improve productivity. The screen sharing is very effective and a helpful tool where we are able to screen share with our colleagues and discuss different tasks and project management ideas. Collaboration has become very efficient, and remote working has also become efficient and prevalent in my organization. We have been able to save a lot of time using Zoom Workplace Business. It has been a game-changer. Zoom Workplace Business elevates the experience with Zoom AI Companion included at no additional cost. It is designed to help employees be more productive, collaborate better, enhance their skills, and unlock time savings.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"Friendly user interface and simple navigation."

"The solution works well with third-party integrations."

"In general, the solution provides a good experience, the user interface is friendly and from the user perspective, navigation was simple."

"The installation was easy."

"The solution is stable."

"The initial setup is very simple."

"It is a stable solution."

"I've tried about five other solutions, and Zoom, by far, has been the most stable and reliable."

"The solution is easy to scale."

"Zoom has positively impacted my organization because it's essential for communication."

"The ability to make video calls is the solution's most valuable aspect."

More Zoom Workplace Business pros

Cons

"One thing that could be improved is that there is a 5,000 person limit."

"Bandwidth optimization could be increased."

"The solution needs a more modern interface."

"They should improve the sharing file features from accessing the internal network. If we cannot share our documents through this meeting, our meeting productivity will decrease dramatically."

"The interface could be more user-friendly."

"I can't speak of any shortcomings. It worked fine."

"I would like to see them develop end-to-end encryption, like WhatsApp. That would improve the security of the software."

"Zoom could improve by being more user-friendly."

"It seems that lately it takes a while to connect and a long time to load."

"Zoom could be improved by making it easier to join meetings. It can be a bit confusing because sometimes you need meeting IDs and logins, sometimes you don't."

"I was only able to host meetings that were 40 minutes long, which was not enough time."

More Zoom Workplace Business cons

Pricing and Cost Advice

"We paid $1,800 for five webinars, which is the standard fee. If you require support there is a $300 additional fee, extra attendees is an additional fee, integration is an additional fee, etc. All these extras could add on another $2,500 which was not in our budget."

"Zoom can be used for free."

"The solution is affordable."

"There are no licensing fees required."

"I use the tool's free version."

"Zoom is free."

"We have an annual subscription to the solution. The price could be reduced."

"Zoom is free."

"We have an account but we are also using the free version."

More Zoom Workplace Business pricing and cost advice

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884,933 professionals have used our research since 2012.

Top Industries

By visitors reading reviews

No data available

Performing Arts

14%

Marketing Services Firm

University

Computer Software Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

By reviewers
Company Size	Count
Small Business	99
Midsize Enterprise	33
Large Enterprise	105

Questions from the Community

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LucidChart vs LucidSpark for brainstorming sessions over Zoom

Hi @Krista Thompson - Yes, LucidSpark is a much more nimble and, in some ways, user-friendly tool than LucidChart. LucidSpark is designed to do a better job managing multiple users participating ...

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What do you like most about Zoom?

The product is scalable.

See all answers

What is your experience regarding pricing and costs for Zoom?

I cannot say anything about pricing, setup costs, and licensing of Zoom Workplace Business since it is handled globally for us.

See all answers

Comparisons

Webex vs ON24 Platform

Compared 13% of the time

Blackboard Collaborate vs ON24 Platform

Compared 10% of the time

Microsoft Teams vs ON24 Platform

Compared 9% of the time

RingCentral Events vs ON24 Platform

Compared 9% of the time

PGi GlobalMeet vs ON24 Platform

Compared 9% of the time

More ON24 Platform Competitors

Skype for Business vs Zoom Workplace Business

Compared 7% of the time

Adobe Connect vs Zoom Workplace Business

Compared 6% of the time

Webex vs Zoom Workplace Business

Compared 6% of the time

Polycom RealPresence Desktop vs Zoom Workplace Business

Compared 5% of the time

GoToMeeting vs Zoom Workplace Business

Compared 4% of the time

More Zoom Workplace Business Competitors

Product Reports

Buyer's Guide

Virtual Meetings

March 2026

Download ON24 Platform product report

Buyer's Guide

Zoom Workplace Business

February 2026

Download Zoom Workplace Business product report

Overview

Experiences Centered Around Your Audience

The ON24 Platform gives you a single place to build, manage, analyze, measure and optimize all of your audiences’ experiences.

Data-Driven
Extract behavioral insights to qualify leads and accelerate deals.

Scalable
Centralize the development, sharing and reuse of your best content.

Global
Broadcast, repurpose and translate content across multiple regions.

Integrated
Seamlessly connect and transfer data with other business software.

Customizable
Control every aspect of the audience experience, data capture and reporting.

Ease-of-Use
Simplify content creation with intuitive, drag-and-drop functionality.

ON24

Zoom Workplace Business enhances communication for teams with features like video conferencing, screen sharing, and security measures. Its intuitive interface supports seamless collaboration, making it a practical choice for remote work and digital meetings.

Zoom Workplace Business is designed for efficient communication through its user-friendly platform, offering essential tools like screen sharing, breakout rooms, and remote access. Its stability and ease of use across devices make it a beneficial choice for many organizations. While integrating well with popular apps, it also delivers secure meeting environments with high audio and video quality. There are areas for enhancement such as additional security features and improved support for file sharing. Users note a need for reduced bandwidth use, better audio noise filtering, and clarity in navigation options.

What are the key features of Zoom Workplace Business?

Video Conferencing: High-quality audio and video, suitable for large meetings.
Screen Sharing: Allows participants to display their screens for collaborative work.
Breakout Rooms: Facilitates smaller group discussions within a meeting.
Remote Access: Provides capabilities to manage meetings from different devices.
Integration: Connects seamlessly with apps like Outlook for enhanced productivity.

What benefits can users expect?

Enhanced Collaboration: Tools to boost teamwork and communication.
Security Measures: Features like authorized access and waiting rooms ensure secure meetings.
Flexibility Across Devices: Compatible with numerous devices for consistent experience.
Meeting Engagement: Features that support engaging and productive sessions.

In industries like education, healthcare, and corporate sectors, Zoom Workplace Business is widely used for webinars, client meetings, and internal communications. It supports online training, and remote work and enables companies to engage effectively with clients and employees scattered across locations. Many industries value its integration capabilities which streamline workflows and contribute to productivity.

Zoom Video Communications

Sample Customers

IBM, Zendesk, Salesforce, Linkedin, Intel

Fortinet, Veeva, Proofpoint, Box, Ticketmaster, Trend Micro, Caesars Entertainment, Santa Clara University, Pandora, Stanford Continuing Studies

Buyer's Guide

ON24 Platform vs. Zoom Workplace Business

March 2026

Free Report: ON24 Platform vs. Zoom Workplace Business

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