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ON24 Platform vs Zoom Workplace Business comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Feb 8, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

ON24 Platform
Ranking in Virtual Meetings
23rd
Average Rating
8.0
Reviews Sentiment
8.1
Number of Reviews
2
Ranking in other categories
Virtual Events Platforms (6th)
Zoom Workplace Business
Ranking in Virtual Meetings
1st
Average Rating
8.4
Reviews Sentiment
6.6
Number of Reviews
234
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of June 2026, in the Virtual Meetings category, the mindshare of ON24 Platform is 1.9%, up from 1.3% compared to the previous year. The mindshare of Zoom Workplace Business is 7.4%, down from 11.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Virtual Meetings Mindshare Distribution
ProductMindshare (%)
Zoom Workplace Business7.4%
ON24 Platform1.9%
Other90.7%
Virtual Meetings
 

Featured Reviews

reviewer1337886 - PeerSpot reviewer
Multimedia Production Manager at a legal firm with 5,001-10,000 employees
Easy setup and an a la carte pricing model
The solution needs a more modern interface. One of our biggest complaints is that we don't have the ability to dynamically push our interface to participants. Adobe Connect is an older technology, but it allows us to push our own layout and design to participants. One of the solution's strengths is that it's web-only but that is also a weakness. It is not a software solution but is browser-based which has its advantages and disadvantages. Zoom has become such a force that its ease of use surpasses ON24.
Yifate Yusuf - PeerSpot reviewer
Team Lead at GE
Unified communication has transformed our collaboration and consistently boosts project delivery
The best features Zoom Workplace Business offers include screen sharing, clear video and audio, online meetings, large-scale events, call management, mobile apps, unified communication platform, and collaboration. The feature I find myself using the most is an AI-powered collaboration platform that is used to streamline communication, increase employee engagement, optimize in-person time, and improve productivity. The screen sharing is very effective and a helpful tool where we are able to screen share with our colleagues and discuss different tasks and project management ideas. Collaboration has become very efficient, and remote working has also become efficient and prevalent in my organization. We have been able to save a lot of time using Zoom Workplace Business. It has been a game-changer. Zoom Workplace Business elevates the experience with Zoom AI Companion included at no additional cost. It is designed to help employees be more productive, collaborate better, enhance their skills, and unlock time savings.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"In general, the solution provides a good experience, the user interface is friendly and from the user perspective, navigation was simple."
"Friendly user interface and simple navigation."
"The solution works well with third-party integrations."
"The most valuable feature is how stable Zoom is; compared to other collaboration tools, I haven't seen Zoom crash often."
"Zoom has positively impacted my organization by helping me stay in touch with my customers and my team, allowing us to quickly figure out things in a world where you can't really speak on the phone anymore."
"The main benefit is that it allows us to easily connect and collaborate, even in areas with less reliable internet."
"Zoom is useful for virtual meetings."
"I would recommend Zoom to others because it's easy and serves its intended purpose well."
"Screen Sharing is the most valuable feature in Zoom for me."
"The product's most valuable features are chat and video streaming."
"The platform has a solid feature for scheduling short meetings worth 30 minutes."
 

Cons

"One thing that could be improved is that there is a 5,000 person limit."
"The solution needs a more modern interface."
"Bandwidth optimization could be increased."
"The tool could be more user-friendly, especially for finding options to present screens."
"It is just for meetings and conversations. It does not have any collaboration or integration with other software that we are using."
"Zoom's user interface could be improved. For example, it could have bigger buttons for elderly people."
"Compared to Skype and Teams, Zoom is missing one feature, and that's the ability to call people. In Teams, I can call anyone I want. It's like a telephone. I can do the same on Skype, but I have to send a link in Zoom."
"The free version of Zoom only allows you to have a call session for approximately 45 minutes. This should be extended."
"The stability has been good but it could still improve. However, I have not found a better solution."
"The video quality should be better. Sometimes when there are updates at the backend, Zoom won't respond properly during that time."
"The solution could improve by being more secure."
 

Pricing and Cost Advice

"We paid $1,800 for five webinars, which is the standard fee. If you require support there is a $300 additional fee, extra attendees is an additional fee, integration is an additional fee, etc. All these extras could add on another $2,500 which was not in our budget."
"The solution is affordable."
"The tool's pricing is reasonable. I think we get discounts as an organization."
"In the basic version, there is a 40-minute time limit on group meetings."
"Zoom is available with an open license that can support meetings of up to 40 minutes."
"In addition to any licensing fees, we hired Zoom to provide training to us in small groups."
"Zoom is free."
"I am using the free version of the solution. However, it has a time limit of 45 minutes for meetings. We do not have meetings longer than 45 minutes, it is fine for us."
"We do not incur any licensing costs, as we use the free version."
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Top Industries

By visitors reading reviews
Financial Services Firm
18%
Manufacturing Company
10%
Computer Software Company
8%
Outsourcing Company
8%
Construction Company
12%
Financial Services Firm
10%
Performing Arts
9%
Marketing Services Firm
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business102
Midsize Enterprise33
Large Enterprise108
 

Questions from the Community

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LucidChart vs LucidSpark for brainstorming sessions over Zoom
Hi @Krista Thompson ​ - Yes, LucidSpark is a much more nimble and, in some ways, user-friendly tool than LucidChart. LucidSpark is designed to do a better job managing multiple users participating ...
What is your experience regarding pricing and costs for Zoom?
I cannot say anything about pricing, setup costs, and licensing of Zoom Workplace Business since it is handled globally for us.
What needs improvement with Zoom?
I would like the price to be a bit lower. Besides pricing, there are no other points I would like to see improved.
 

Overview

 

Sample Customers

IBM, Zendesk, Salesforce, Linkedin, Intel
Fortinet, Veeva, Proofpoint, Box, Ticketmaster, Trend Micro, Caesars Entertainment, Santa Clara University, Pandora, Stanford Continuing Studies
Find out what your peers are saying about ON24 Platform vs. Zoom Workplace Business and other solutions. Updated: June 2026.
900,838 professionals have used our research since 2012.