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Adobe Connect vs Zoom Workplace Business comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Feb 8, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Adobe Connect
Ranking in Virtual Meetings
18th
Average Rating
8.2
Reviews Sentiment
7.2
Number of Reviews
11
Ranking in other categories
No ranking in other categories
Zoom Workplace Business
Ranking in Virtual Meetings
1st
Average Rating
8.4
Reviews Sentiment
6.6
Number of Reviews
234
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of September 2026, in the Virtual Meetings category, the mindshare of Adobe Connect is 1.7%, down from 3.0% compared to the previous year. The mindshare of Zoom Workplace Business is 6.6%, down from 15.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Virtual Meetings Mindshare Distribution
ProductMindshare (%)
Zoom Workplace Business6.6%
Adobe Connect1.7%
Other91.7%
Virtual Meetings
 

Q&A Highlights

JC
President at DE BONO GROUP, LLC, THE
Jul 24, 2020
 

Featured Reviews

LAWAL YUSUF - PeerSpot reviewer
IT auditor at SHEFFIELD HALLAM UNIVERSITY
Stable product with a straightforward setup process
We use Adobe Connect for communication purposes using messaging and video chat features The product has valuable communication features. It also has good performance and stability. We encounter issues while connecting headphones via Bluetooth. This particular area needs improvement. We have…
Yifate Yusuf - PeerSpot reviewer
Team Lead at GE
Unified communication has transformed our collaboration and consistently boosts project delivery
The best features Zoom Workplace Business offers include screen sharing, clear video and audio, online meetings, large-scale events, call management, mobile apps, unified communication platform, and collaboration. The feature I find myself using the most is an AI-powered collaboration platform that is used to streamline communication, increase employee engagement, optimize in-person time, and improve productivity. The screen sharing is very effective and a helpful tool where we are able to screen share with our colleagues and discuss different tasks and project management ideas. Collaboration has become very efficient, and remote working has also become efficient and prevalent in my organization. We have been able to save a lot of time using Zoom Workplace Business. It has been a game-changer. Zoom Workplace Business elevates the experience with Zoom AI Companion included at no additional cost. It is designed to help employees be more productive, collaborate better, enhance their skills, and unlock time savings.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Screen share and document share are good features."
"Persistence for webinar rooms Fast video playing Integration and reusability of the same webinar."
"I love that I can create classes and that they are "persistent" which means they can be reused over and over again."
"Connect helped us move away from WebEx and use a tool more suitable for learning."
"The solution is very stable, with no bugs or glitches, and it doesn't crash or freeze, making it highly reliable for our training and webinar needs."
"The flexibility that Adobe Connect offers is incredibly valuable, in that it allows you to customize the experience for your requirements."
"We have a lot of people using the product, board members and senior staff and we also have support staff running the meetings."
"I like Adobe Connect because of its flexibility."
"Simple and user-friendly; works on any device."
"The product is easy to use."
"Zoom is stable and I haven't had any problems with it."
"Zoom has a security feature that allows only authorized participants to join the meeting."
"The solution is stable and scalable."
"The Zoom software is complete and effective, light and secure."
"Zoom did everything that we needed it to do."
"The ability to hold remote meetings is helpful."
 

Cons

"I would like to see btter integration."
"I think that both the interface and the layout options, the ability to organize the different components for an online meeting on your screen, could be improved."
"They could improve on the VoIP capabilities."
"The troubleshooting process for Adobe Connect could be improved."
"Adobe's products are difficult to grasp. They don't have a good explanation."
"It needs faster and easier upgrades."
"Other solutions have more marketing and more visibility. Nobody knows Adobe Connect exists."
"Interface and layout options could be improved."
"The solution is pricier than its competitors."
"Zoom needs to address the privacy issues I've heard about. There have been multiple breaches that have made the news."
"There are sometimes too many parallel meetings going on and the system gets overloaded, somebody drops out or we have to start over again."
"I find while using Zoom sometimes there is a lot of disturbance while on the call. There is a lot of network issues, and sometimes the screen freezes, and you have no way of figuring out what went wrong. You have to restart the computer all over again, or you lose some of the words that someone was saying during the meeting, such as what the person is trying to say in the midst of that conversation. Additionally, there have been times it has disconnected and was not able to start."
"The recording capabilities may not be as good as WebEx, however, I can't be sure about that just yet."
"The licensing fees are quite expensive."
"The solution should include the integration of AI-based tools that could transcript or record the meetings."
"The main issue with Zoom is its adoption in the business world compared to platforms like Teams."
 

Pricing and Cost Advice

"The purchasing process is complicated. It would be beneficial if it were more simplified."
"It is expensive."
"Adobe Connect is free of cost."
"I am using the free version."
"It is reasonable. It has a monthly license."
"I am using the free version of the solution. However, it has a time limit of 45 minutes for meetings. We do not have meetings longer than 45 minutes, it is fine for us."
"In the basic version, there is a 40-minute time limit on group meetings."
"We pay a yearly licensing fee."
"I am using the free version, so I don't pay anything to use it."
"I use the free version of Zoom that is available for download."
"There are no licensing fees required."
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912,753 professionals have used our research since 2012.
 

Answers from the Community

JC
President at DE BONO GROUP, LLC, THE
Jul 24, 2020
Jul 24, 2020
If you're looking for just a basic meeting tool, Zoom will do just fine. You can also share your screen as well as choose the option to share presentations ( in your case, its the Digital manual). Cisco Webex is more for making video calls but some use it for training as well due to the fact that it was already used but I have experienced some latency (lag) with it. Anyone in the group viewing ...
2 out of 4 answers
SH
Senior Systems Administrator - Microsoft & LINUX at TCS Pvt. Ltd.
Apr 7, 2020
For training session Webex is best the best solution.
CW
Senior Consultant at a tech services company with 11-50 employees
Apr 8, 2020
If you're looking for just a basic meeting tool, Zoom will do just fine. You can also share your screen as well as choose the option to share presentations ( in your case, its the Digital manual). Cisco Webex is more for making video calls but some use it for training as well due to the fact that it was already used but I have experienced some latency (lag) with it. Anyone in the group viewing may correct me on this one. In terms of popularity, its Zoom and webex which are the most popular tools Blackboard and Adobe connect are more considered the virtual classroom technologies for teaching. They have many advanced features offering multi-classroom features which encourage students to engage differently. They are far less popular than zoom or webex. According to your requirements, I would encourage you to go towards Zoom. You can start by the free version and upgrade to the pro version depending on your requirements Also, it works seamlessly on laptop, IOS and Android devices Hope this helps. Also, note that this was a quick review and we are doing a more comprehensive review based on a per -component basis.
 

Top Industries

By visitors reading reviews
Construction Company
23%
Outsourcing Company
15%
Government
8%
Healthcare Company
8%
Outsourcing Company
12%
Construction Company
11%
Financial Services Firm
9%
Performing Arts
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business5
Midsize Enterprise1
Large Enterprise3
By reviewers
Company SizeCount
Small Business102
Midsize Enterprise33
Large Enterprise112
 

Questions from the Community

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LucidChart vs LucidSpark for brainstorming sessions over Zoom
Hi @Krista Thompson ​ - Yes, LucidSpark is a much more nimble and, in some ways, user-friendly tool than LucidChart. LucidSpark is designed to do a better job managing multiple users participating ...
What is your experience regarding pricing and costs for Zoom?
I cannot say anything about pricing, setup costs, and licensing of Zoom Workplace Business since it is handled globally for us.
What needs improvement with Zoom?
I would like the price to be a bit lower. Besides pricing, there are no other points I would like to see improved.
 

Overview

 

Sample Customers

Blue Sky Broadcast, Wiley and Georgetown University, New South Wales (NSW) Schools, BMO Financial Group, The Ministry of Education, Church, Culture & Gender Equality in Greenland, HealthSTAR Communications, IDEXX Laboratories, Philips Healthcare
Fortinet, Veeva, Proofpoint, Box, Ticketmaster, Trend Micro, Caesars Entertainment, Santa Clara University, Pandora, Stanford Continuing Studies
Find out what your peers are saying about Adobe Connect vs. Zoom Workplace Business and other solutions. Updated: September 2026.
912,753 professionals have used our research since 2012.