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Cisco Meeting Server vs Zoom Workplace Business comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Nov 2, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Cisco Meeting Server
Ranking in Virtual Meetings
6th
Average Rating
8.4
Reviews Sentiment
7.9
Number of Reviews
5
Ranking in other categories
No ranking in other categories
Zoom Workplace Business
Ranking in Virtual Meetings
1st
Average Rating
8.4
Reviews Sentiment
6.6
Number of Reviews
231
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of December 2025, in the Virtual Meetings category, the mindshare of Cisco Meeting Server is 4.1%, down from 9.2% compared to the previous year. The mindshare of Zoom Workplace Business is 10.8%, down from 11.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Virtual Meetings Market Share Distribution
ProductMarket Share (%)
Zoom Workplace Business10.8%
Cisco Meeting Server4.1%
Other85.1%
Virtual Meetings
 

Featured Reviews

Ahmed Elrayes - PeerSpot reviewer
Voice Network Engineer at Raya Integration
A scalable tool useful to hold conferences and video meetings
I use Cisco Meeting Server for conferences and video meetings, which are crucial for my company The share screen option available during conferences is one of the best features of Cisco Meeting Server. In Cisco Meeting Server, GUI is an area of concern where improvements are required. In the…
Zaid bin junaid  - PeerSpot reviewer
Growth and Product Manager at Flash.co
Improved collaboration costs have been reduced while daily stand-ups and events run more efficiently
If I were to discuss how Zoom Workplace Business can be improved, I feel that it is providing good service overall; however, the scaling aspect could be enhanced. Even though it has great scalability, if they can make it even more scalable, it would be really good. Also, while the integration is good, with the growth of AI, advancing the AI part to enable other workflows within the application would be beneficial. Those are some observations from my part, but otherwise, I feel everything is all right. I would love to see advanced AI integrations with major players such as Google and Amazon. Talking about scalability, Zoom Workplace Business is definitely a scalable solution, accommodating up to 1,000 people at once. However, when exceeding that number, the bandwidth may be disturbed and the latency may reduce; I have witnessed that issue occurring during large events, which is why I highlighted this part.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The UI is user-friendly and very good overall."
"The share screen option available during conferences is one of the best features of Cisco Meeting Server."
"Cisco Meeting Server is an easy and less complex solution."
"You can use the Cisco Meeting Server to set up conference calls and virtual meetings. Those are the two primary functions of Meeting Server. Most people in the company are using Microsoft Teams, so we only use Meeting Server when we have an internal meeting for all staff."
"What I like most about Cisco Meeting Server is its quick management. The solution also has a straightforward configuration."
"The solution is easy to set up."
"Zoom Workplace Business has positively impacted my organization as we have saved a lot of money because when we spend on employee growth or organizational collaborations, it has definitely reduced the number of resources needed."
"I've been on a call with around a thousand students. So, it was quite scalable."
"I rate Zoom ten out of ten."
"The ability to make video calls is the solution's most valuable aspect."
"The most valuable features of Zoom are simplicity and reliability."
"Zoom is easy to use and does not consume very much in terms of resources."
"Zoom is easy to use and makes it easy to communicate with people remotely in meetings."
 

Cons

"This is a difficult solution to install and it should be made easier."
"What would make Cisco Meeting Server better is integrating it with Zoom and Teams so that you can connect or make a call through any of the two third-party solutions."
"A few features are missing on the Meetings app, like a recording function. My understanding is that you need to buy a separate recording solution. It's modular, so you have to enable some functions if you want to use them. For example, we had to enable the Mood function. Recording is the primary feature we'd like to see in the app."
"Cisco Meeting Server should include a feature to control another user's screen during a remote session."
"In Cisco Meeting Server, GUI is an area of concern where improvements are required."
"Troubleshooting can be complicated."
"I would like to be able to have multiple users open and collaborate on a document at the same time."
"When a lot of people join a meeting it is not possible to shrink the pictures and show them on a single screen."
"I'd like to have the recording functionality in the free version so that we don't need any licensing in order to access it."
"Sometimes I talk a bit low pitched and the other person cannot hear me. I'm guessing the noise suppression detects my voice as background noise instead of my actual voice."
"The solution can improve by having the option to be able to lock the primary speaker on high definition the entire time. Additionally, it would be a benefit to have easy Zoom room-like features for individuals using lightboards. There should be quick invitations and integration with Slack and Outlook."
"I can't think of any features that are lacking."
"Technical support is in need of improvement."
 

Pricing and Cost Advice

"Cisco Meeting Server has reasonable licensing costs."
"Price-wise, Cisco Meeting Server is a product that falls in a mid-range category."
"Licensing fees are billed yearly."
"We have an account but we are also using the free version."
"I use the free version that is available, so I'm not sure what the licensing prices are."
"It is reasonable. It has a monthly license."
"Zoom is free to use."
"There is a subscription to use the solution."
"We generally have a strict budget so the pricing for Zoom is reasonable."
"We pay a yearly licensing fee."
"Zoom is free."
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Top Industries

By visitors reading reviews
Computer Software Company
17%
Government
15%
Manufacturing Company
14%
Construction Company
7%
Performing Arts
16%
University
10%
Computer Software Company
8%
Educational Organization
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business99
Midsize Enterprise33
Large Enterprise102
 

Questions from the Community

What do you like most about Cisco Meeting Server?
Cisco Meeting Server is an easy and less complex solution.
What needs improvement with Cisco Meeting Server?
Cisco Meeting Server should include a feature to control another user's screen during a remote session.
What is your primary use case for Cisco Meeting Server?
Users worked from home after COVID-19, and we couldn't give them physical devices. Users were coming from different platforms like Teams and Zoom. We had to bring them on a single platform. We didn...
LucidChart vs LucidSpark for brainstorming sessions over Zoom
Hi @Krista Thompson ​ - Yes, LucidSpark is a much more nimble and, in some ways, user-friendly tool than LucidChart. LucidSpark is designed to do a better job managing multiple users participating ...
What is your experience regarding pricing and costs for Zoom?
The pricing, setup cost, and licensing were not negotiated, so those details are uncertain.
 

Also Known As

Acano
No data available
 

Overview

 

Sample Customers

Starz
Fortinet, Veeva, Proofpoint, Box, Ticketmaster, Trend Micro, Caesars Entertainment, Santa Clara University, Pandora, Stanford Continuing Studies
Find out what your peers are saying about Cisco Meeting Server vs. Zoom Workplace Business and other solutions. Updated: December 2025.
879,259 professionals have used our research since 2012.