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Zoom Workplace Business pros and cons

4.2 out of 5
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Pros & Cons summary

Buyer's Guide

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Prominent pros & cons

PROS

Zoom is known for its stability and reliability, often outperforming competitors like Microsoft Teams and Webex.
The platform is praised for its ease of use, making it accessible for both technical and non-technical users.
Features like screen sharing, recording, and video conferencing are highly valued by users for facilitating remote work and collaboration.
Zoom's scalability allows it to handle meetings with large numbers of participants, ensuring seamless communication.
Security features such as meeting locks and authorized participant access enhance Zoom's appeal for private and professional use.

CONS

Zoom Workplace Business requires integration with Active Directory and other platforms like Outlook and Slack for better functionality.
There is a need for enhanced security and privacy features to address concerns and ensure safe communication.
Screen sharing is limited to one window, making multi-window sharing impossible.
Zoom has limitations with audio and video quality, particularly under load and with large meetings.
Time limitations on free accounts, such as the 40-minute limit, should be reconsidered for extended usability.
 

Zoom Workplace Business Pros review quotes

SH
Senior Systems Administrator - Microsoft & LINUX at TCS Pvt. Ltd.
Apr 26, 2019
The best thing about Zoom is that it is very easy to use.
BT
staff at ARIZONA HUMANITIES
Jun 13, 2019
The most valuable feature of this solution is its ease of use.
SJ
Enterprise Engineer at Computech Limited
Apr 1, 2020
It allows for both support and communication at the same time.
Learn what your peers think about Zoom Workplace Business. Get advice and tips from experienced pros sharing their opinions. Updated: December 2025.
879,259 professionals have used our research since 2012.
AH
System Analyst at OIC
Apr 1, 2020
One of the biggest features of Zoom is its stability.
Dan Sava - PeerSpot reviewer
Presales Engineer at Smart ID Dynamics
Apr 2, 2020
The interface makes it simple to use.
Roni Wijaya - PeerSpot reviewer
Vice President of It Operations at a computer software company with 51-200 employees
Apr 2, 2020
Zoom is stable and easy to use.
YN
Senior Information Technology System Engineer at State Informatics Limited
Apr 2, 2020
The most valuable feature is the remote desktop because sometimes we have to intervene and control the client's infrastructure.
GauravGupta3 - PeerSpot reviewer
Founder & Solution Architect at Fluidech
Apr 5, 2020
It is very quick to get a meeting started.
AK
Specialist at CSS Corp
Apr 5, 2020
Compared to any other platform, Zoom has been very stable for meetings and conference calls.
MZ
Assistant Manager of Information Security at a energy/utilities company with 1,001-5,000 employees
Apr 6, 2020
The most valuable feature is video conferencing.
 

Zoom Workplace Business Cons review quotes

SH
Senior Systems Administrator - Microsoft & LINUX at TCS Pvt. Ltd.
Apr 26, 2019
It is important for us to have Zoom integration with our Active Directory environment.
BT
staff at ARIZONA HUMANITIES
Jun 13, 2019
It takes time to acclimate end users to the product.
SJ
Enterprise Engineer at Computech Limited
Apr 1, 2020
When sharing a screen, it's only dedicated to one particular window, not multiple windows
Learn what your peers think about Zoom Workplace Business. Get advice and tips from experienced pros sharing their opinions. Updated: December 2025.
879,259 professionals have used our research since 2012.
AH
System Analyst at OIC
Apr 1, 2020
In the future, I would like to see remote access control for other computers.
Dan Sava - PeerSpot reviewer
Presales Engineer at Smart ID Dynamics
Apr 2, 2020
Having easier access to recorded meetings, being able to download them fast, and playing them back would be helpful.
Roni Wijaya - PeerSpot reviewer
Vice President of It Operations at a computer software company with 51-200 employees
Apr 2, 2020
When a lot of people join a meeting it is not possible to shrink the pictures and show them on a single screen.
YN
Senior Information Technology System Engineer at State Informatics Limited
Apr 2, 2020
I would like to be able to have multiple users open and collaborate on a document at the same time.
GauravGupta3 - PeerSpot reviewer
Founder & Solution Architect at Fluidech
Apr 5, 2020
Technical support is in need of improvement.
AK
Specialist at CSS Corp
Apr 5, 2020
I would like to see support for transferring files.
MZ
Assistant Manager of Information Security at a energy/utilities company with 1,001-5,000 employees
Apr 6, 2020
Zoom is an immature product that is not yet stable.