GoToMeeting vs Zoom Workplace Business comparison

GoTo and Zoom Video Communications are both solutions in the Virtual Meetings category. GoTo is ranked #9 with an average rating of 9.5, while Zoom Video Communications is ranked #1 with an average rating of 8.4. GoTo holds a 3.3% mindshare in VM, compared to Zoom Video Communications’s 11.4% mindshare. Additionally, 88% of GoTo users are willing to recommend the solution, compared to 95% of Zoom Video Communications users who would recommend it.

GoToMeeting

Read 26 GoToMeeting reviews

580 Views
574 Comparison Views

88% willing to recommend

Zoom Workplace Business

Read 225 Zoom Workplace Business reviews

3,195 Views
3,099 Comparison Views

95% willing to recommend

GoToMeeting

Zoom Workplace Business

Comparison Buyer's Guide

Download the report

Executive SummaryUpdated on Jul 31, 2025

GoToMeeting and Zoom Workplace Business are video conferencing solutions. Zoom Workplace Business appears to have the upper hand due to its comprehensive feature set.

Features: GoToMeeting offers reliable screen sharing, a robust meeting scheduler, and HD video conferencing. Zoom Workplace Business provides virtual backgrounds, breakout rooms, and extensive integration capabilities.

Room for Improvement: GoToMeeting could enhance its integration capabilities, offer more advanced collaboration tools, and improve its update frequency. Zoom Workplace Business may enhance its pricing model, simplify its robust feature set for non-tech users, and improve high-traffic performance.

Ease of Deployment and Customer Service: GoToMeeting is appreciated for its simplicity in installation and reliable customer support. Zoom Workplace Business stands out with its efficient deployment process and responsive support, making it more suited for larger enterprises.

Pricing and ROI: GoToMeeting is viewed as more cost-effective with beneficial ROI, while Zoom Workplace Business may involve higher upfront costs but offers substantial ROI potential through its advanced features.

To learn more, read our detailed GoToMeeting vs. Zoom Workplace Business Report (Updated: July 2025).

Buyer's Guide

GoToMeeting vs. Zoom Workplace Business

July 2025

Download the complete report

Helped 864,155 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

GoToMeeting

Ranking in Virtual Meetings

9th

Average Rating

8.0

Reviews Sentiment

6.8

Number of Reviews

Ranking in other categories

No ranking in other categories

Zoom Workplace Business

Ranking in Virtual Meetings

1st

Average Rating

8.4

Reviews Sentiment

7.3

Number of Reviews

225

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of August 2025, in the Virtual Meetings category, the mindshare of GoToMeeting is 3.3%, down from 4.5% compared to the previous year. The mindshare of Zoom Workplace Business is 11.4%, down from 12.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Virtual Meetings

Featured Reviews

Steve Abshire

Information Systems Specialist III at a university with 10,001+ employees

It features low latency, which is crucial because everybody is using VPN to connect to their PCs at work.

Using GoToMeeting in a meeting-sized conference room is kind of a letdown. The camera is supposed to track the speaker and focus on that person so that they can be on the screen. That feature rarely worked. We tested it thoroughly, so maybe it was an issue with the size of the conference room. It may not be suitable for large conference rooms.

Read full review

Luiz Kazan

Head of Digital Solutions at a computer software company with 1,001-5,000 employees

Utilizing versatile features for efficient personal and work meetings

Zoom offers a number of interesting and valuable features. One of the most interesting is the ability to share only audio and provide ambient music without sharing a screen. The breakout room feature is much more developed than other solutions, allowing users to stay in the same meeting and move to different rooms and back to the main room. The sharing features are great for projecting people who should be in focus. Another valuable feature is the virtual entrance, which uses a username and password recognized by the Zoom system, showing the person's full name and ID. Additionally, the use of video and a good fixed background improves visibility compared to other applications. These features differentiate Zoom from others.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"It's easy to set up."

"It works, it's reliable."

"Screenshare is the most valuable feature as well as the number of meeting participants possible in a meeting. It also has good quality."

"Pricing is reasonable. It's not expensive. The pricing is one of the great selling points for the product."

"There is no lagging and the meeting interaction is seamless."

"Ease of setup and login by attendees. Facilitates sharing visually, and not just via audio."

"I like GoToMeeting because it is lighter than other solutions, such as Webex."

"I think all the features are very useful, especially the rooms features and we present with screen sharing. Instead of organizing conferences, we are able to do that online. This has been saving us from spending on travel. From the beginning of this year, because of GoToMeeting, I have canceled I think three or four business trips."

More GoToMeeting pros

"Zoom has facilitated our remote and hybrid meetings, particularly in the context of our agile processes such as scrum. In the past, estimating story points required physical presence in a room, where we would use visual cues or hand gestures. We can create polls with Zoom and share them with team members for direct input. The recording feature is also good. Additionally, features like whiteboarding allow for specific collaboration sessions tailored to different team members' needs. Auto-scheduling meetings and integration with Microsoft Outlook make organizing and attending meetings effortless. Overall, the product is good and convenient."

"The overall quality of Zoom is very good, it performs well. The interface works well."

"Primarily during the period of problematic travel, the solution enabled us to connect with customers, clients and even colleagues and to share our thoughts, ideas and information."

"The most valuable feature is that it's easy to use."

"It was easy to use for screen sharing or sharing applications."

"There are many valuables features of Zoom. The visibility is very good. The ability to see everyone that is talking and the indication spotlight of who the primary speaker is helpful. The solution is interactive, the participants are able to raise their hand, comment, give gestures, such as thumbs up or down."

"The solution is stable and scalable."

"Zoom is easy to set up meetings, and the features work well."

More Zoom Workplace Business pros

Cons

"In addition to the features it already has, I think GoToMeeting should also have additional features that are not present at the moment."

"The newer user interface takes a bit longer to get used to."

"I didn't like the fact that they tried to make their new version look like Zoom."

"I would like to see better support for mobile devices."

"The tool needs to have a virtual room where users can pass through. It also needs to integrate a real-time translator."

"In the next release, I would for it to incorporate files more efficiently from one computer to another when we covert things and send them out. I'm not sure if it's capable of that."

"The sound quality is good but the video quality needs improvement."

"The solution could always be more secure."

More GoToMeeting cons

"The only issue I have is that some clients have difficulty connecting to the audio side of things."

"The tool must enhance the features it provides."

"I would like to be able to have multiple users open and collaborate on a document at the same time."

"In the past, there were some sound connectivity issues where I would get sound and no picture, and then picture and no sound."

"The solution could improve by being more secure."

"It takes time to acclimate end users to the product."

"The solution could be a bit more user-friendly."

"The security and chat features should improve in Zoom."

More Zoom Workplace Business cons

Pricing and Cost Advice

"GoToMeeting is a little bit expensive compared to other products."

"Negotiate for discounts."

"It is a little expensive although now, with the competition from Zoom and other products, they have lowered their prices and it is better."

"The solution's pricing is good."

"Zoom is licensed as a subscription model and it is available on a monthly or yearly basis."

"I am using the free version of Zoom."

"In addition to any licensing fees, we hired Zoom to provide training to us in small groups."

"There is a yearly license for this solution. I would like it if they offered better prices."

"The version I am using of Zoom is free."

"I am making yearly payments. So, I am paying 250 USD a year."

"We do not incur a licensing fee."

More Zoom Workplace Business pricing and cost advice

See which vendors are best for you

Use our free recommendation engine to learn which Virtual Meetings solutions are best for your needs.

See recommendations

864,155 professionals have used our research since 2012.

Top Industries

By visitors reading reviews

No data available

University

16%

Educational Organization

12%

Computer Software Company

10%

Government

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

What needs improvement with GoToMeeting?

The solution must include archive options to save the recorded meetings for future reference. The recording functionality can benefit our team by improving how meetings are recorded and shared. Pre...

See all answers

What is your primary use case for GoToMeeting?

I use the solution when someone is comfortable using it, and I recommend using it.

See all answers

What advice do you have for others considering GoToMeeting?

I rate the overall solution a nine out of ten.

See all answers

LucidChart vs LucidSpark for brainstorming sessions over Zoom

Hi @Krista Thompson - Yes, LucidSpark is a much more nimble and, in some ways, user-friendly tool than LucidChart. LucidSpark is designed to do a better job managing multiple users participating ...

See all answers

What do you like most about Zoom?

The product is scalable.

See all answers

What is your experience regarding pricing and costs for Zoom?

Zoom offers a free version for up to forty minutes.

See all answers

Comparisons

Skype for Business vs GoToMeeting

Compared 48% of the time

TeamViewer Business vs GoToMeeting

Compared 18% of the time

Microsoft Teams vs GoToMeeting

Compared 16% of the time

More GoToMeeting Competitors

Skype for Business vs Zoom Workplace Business

Compared 22% of the time

Webex vs Zoom Workplace Business

Compared 22% of the time

Adobe Connect vs Zoom Workplace Business

Compared 7% of the time

TeamViewer Business vs Zoom Workplace Business

Compared 6% of the time

TrueConf Server vs Zoom Workplace Business

Compared 4% of the time

More Zoom Workplace Business Competitors

Product Reports

Buyer's Guide

GoToMeeting

July 2025

Download GoToMeeting product report

Buyer's Guide

Zoom Workplace Business

July 2025

Download Zoom Workplace Business product report

Overview

GoToMeeting web conferencing software makes it simple and cost-effective to collaborate online with colleagues and customers. Best of all, meeting participants can share their webcams in high definition, so you can enjoy more personal interactions _ without needing a complicated setup.

GoTo

Zoom Workplace Business enhances communication for teams with features like video conferencing, screen sharing, and security measures. Its intuitive interface supports seamless collaboration, making it a practical choice for remote work and digital meetings.

Zoom Workplace Business is designed for efficient communication through its user-friendly platform, offering essential tools like screen sharing, breakout rooms, and remote access. Its stability and ease of use across devices make it a beneficial choice for many organizations. While integrating well with popular apps, it also delivers secure meeting environments with high audio and video quality. There are areas for enhancement such as additional security features and improved support for file sharing. Users note a need for reduced bandwidth use, better audio noise filtering, and clarity in navigation options.

What are the key features of Zoom Workplace Business?

Video Conferencing: High-quality audio and video, suitable for large meetings.
Screen Sharing: Allows participants to display their screens for collaborative work.
Breakout Rooms: Facilitates smaller group discussions within a meeting.
Remote Access: Provides capabilities to manage meetings from different devices.
Integration: Connects seamlessly with apps like Outlook for enhanced productivity.

What benefits can users expect?

Enhanced Collaboration: Tools to boost teamwork and communication.
Security Measures: Features like authorized access and waiting rooms ensure secure meetings.
Flexibility Across Devices: Compatible with numerous devices for consistent experience.
Meeting Engagement: Features that support engaging and productive sessions.

In industries like education, healthcare, and corporate sectors, Zoom Workplace Business is widely used for webinars, client meetings, and internal communications. It supports online training, and remote work and enables companies to engage effectively with clients and employees scattered across locations. Many industries value its integration capabilities which streamline workflows and contribute to productivity.

Zoom Video Communications

Sample Customers

AAPT, ACD Groupe, Addison Fire, Avigilon Corporation, Basic Industries Ltd., Bitdefender, Branson School Online, Budd Van Lines, Business Fitness, Business Wire

Fortinet, Veeva, Proofpoint, Box, Ticketmaster, Trend Micro, Caesars Entertainment, Santa Clara University, Pandora, Stanford Continuing Studies

Buyer's Guide

GoToMeeting vs. Zoom Workplace Business

July 2025

Free Report: GoToMeeting vs. Zoom Workplace Business

Find out what your peers are saying about GoToMeeting vs. Zoom Workplace Business and other solutions. Updated: July 2025.

DOWNLOAD NOW

864,155 professionals have used our research since 2012.

See our GoToMeeting vs. Zoom Workplace Business report.

See our list of best Virtual Meetings vendors.

We monitor all Virtual Meetings reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.