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Polycom RealPresence Desktop vs Zoom Workplace Business comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jul 31, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Polycom RealPresence Desktop
Ranking in Virtual Meetings
15th
Average Rating
7.0
Reviews Sentiment
8.5
Number of Reviews
1
Ranking in other categories
No ranking in other categories
Zoom Workplace Business
Ranking in Virtual Meetings
1st
Average Rating
8.4
Reviews Sentiment
7.3
Number of Reviews
225
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of September 2025, in the Virtual Meetings category, the mindshare of Polycom RealPresence Desktop is 1.9%, up from 1.5% compared to the previous year. The mindshare of Zoom Workplace Business is 15.3%, up from 12.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Virtual Meetings Market Share Distribution
ProductMarket Share (%)
Zoom Workplace Business15.3%
Polycom RealPresence Desktop1.9%
Other82.8%
Virtual Meetings
 

Featured Reviews

NH
Regular use enables effective communication with room for improvement in interoperability
The most valuable part of the desktop is the ability to make voice and video calls. Without getting too technical or divulging too much due to the environment we are in, it allows us to further our reach, from a traditional video conferencing room. Scalability was easy. It was based on calls, not licenses.
Luiz Kazan - PeerSpot reviewer
Utilizing versatile features for efficient personal and work meetings
Zoom offers a number of interesting and valuable features. One of the most interesting is the ability to share only audio and provide ambient music without sharing a screen. The breakout room feature is much more developed than other solutions, allowing users to stay in the same meeting and move to different rooms and back to the main room. The sharing features are great for projecting people who should be in focus. Another valuable feature is the virtual entrance, which uses a username and password recognized by the Zoom system, showing the person's full name and ID. Additionally, the use of video and a good fixed background improves visibility compared to other applications. These features differentiate Zoom from others.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It allows us to further our reach, from a traditional video conferencing room."
"The most valuable feature is how stable Zoom is. Compared to other collaboration tools, I haven't seen Zoom crash often. Zoom is also better in terms of security. From a usability perspective, a user's perspective, the overall experience of using Zoom is very good. It's a simple, fast, very seamless solution, and pretty lightweight."
"The most valuable feature of this solution is its ease of use."
"Easy to use whenever and wherever necessary."
"Zoom has positively impacted my organization because it's essential for communication."
"Zoom is a scalable solution, we have 150,000 people using it in my organization."
"I would rate Zoom nine out of 10 on a scale from one to ten."
"Zoom is easy to use and does not consume very much in terms of resources."
"The ability to record our online language lessons is great and helps our students"
 

Cons

"There is probably room for improvement in interoperability."
"Zoom security could be improved."
"They can make it easier to use and more intuitive. Ease of use is always a key for selling a product."
"Password requirement for every meeting."
"The solution could improve by being more secure."
"Setting up and understanding the tool takes time."
"They should consider increasing the time limits for free users."
"Having easier access to recorded meetings, being able to download them fast, and playing them back would be helpful."
"How they have the gallery aligned when someone is sharing a screen isn't ideal right now. If there were more options on how to arrange it, would be ideal."
 

Pricing and Cost Advice

Information not available
"We have an annual subscription to the solution. The price could be reduced."
"We are on an annual license for the solution. The price of the solution could be less expensive."
"We pay a yearly licensing fee for Zoom, which is expensive in our part of the world."
"I use the free version of Zoom."
"I use Zoom's free version."
"Zoom is available with an open license that can support meetings of up to 40 minutes."
"There are both free and paid versions available."
"The pricing is too high. The cost of the license could be cheaper."
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867,370 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
No data available
Performing Arts
14%
University
13%
Educational Organization
11%
Computer Software Company
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business97
Midsize Enterprise32
Large Enterprise101
 

Questions from the Community

What needs improvement with Polycom RealPresence Desktop?
There is probably room for improvement in interoperability.
What is your primary use case for Polycom RealPresence Desktop?
We use the desktop. It was used in the same case. We use it with our partners.
LucidChart vs LucidSpark for brainstorming sessions over Zoom
Hi @Krista Thompson ​ - Yes, LucidSpark is a much more nimble and, in some ways, user-friendly tool than LucidChart. LucidSpark is designed to do a better job managing multiple users participating ...
What is your experience regarding pricing and costs for Zoom?
Zoom offers a free version for up to forty minutes.
 

Also Known As

RealPresence Desktop
No data available
 

Overview

 

Sample Customers

John Laing, China Daily, Lincoln Fire and Rescue, NATO Communications and Information Agency, NHS Home Dialysis, Silver Chain, South Carolina Department of Mental Health, nimed
Fortinet, Veeva, Proofpoint, Box, Ticketmaster, Trend Micro, Caesars Entertainment, Santa Clara University, Pandora, Stanford Continuing Studies
Find out what your peers are saying about Zoom Video Communications, Cisco, Microsoft and others in Virtual Meetings. Updated: August 2025.
867,370 professionals have used our research since 2012.