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Atlassian Confluence vs SharePoint comparison

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Comparison Buyer's Guide
Executive Summary

We performed a comparison between Atlassian Confluence and SharePoint based on real PeerSpot user reviews.

Find out in this report how the two Corporate Portals (Enterprise Information Portals) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.

To learn more, read our detailed Atlassian Confluence vs. SharePoint report (Updated: September 2022).
632,779 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"The initial setup is very easy.""The most valuable features of Atlassian Confluence are version management and search and linkage to the JIRA tickets. They are integrated very well together. You can have links from many places and can easily jump from one to the other. If you want to find all the information about a topic, you only need to click and you receive the information.""The most valuable features is its design documentation abilities.""Atlassian Confluence's most valuable features are the ease in which you can use the tool, the flexibility in creating folder structures, receiving notifications in case others put remarks on the documents, and working together on documents.""We value the way we can tag documentation to Jira because we can cross-reference a Jira ticket to a Confluence page, and we can also add a Confluence page to a Jira ticket.""The most valuable features are the ease of creating documentation, as well as charts.""I like the documentation. It's a central platform, and there are many things that I can do with it. I'm very pleased about it.""Easy to share information and the integration with JIRA is good."

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"The most valuable features of SharePoint Online are content management, document management, and approval processes. Additionally, there are a number of features that provide integration with multiple Office services and external services.""What I like about SharePoint is that they keep up with a lot of updates, and they bring out new features. I also like that the system is integrated with the Microsoft 365 suite of apps.""For SharePoint, I believe the most valuable feature is the customization and allowing you to share and edit files and documents. Being able to share externally and the precise administration of the files in terms of giving permissions and controlling who has access to what is a very good feature.""No code and low code, scalable, and stable collaboration platform. Straightforward to set up. Its support system is good and offers fast issue resolution.""Ability to store files of any type."

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Cons
"They can improve the table feature of Confluence. It is currently not adequate.""Some macros can be technical, and they are better managed on the Confluence cloud rather than on-premises. For example, when you add an image on the cloud, you can resize it just by using the mouse. This is not the case on-premises yet. You have to write pixels of the size of the image sometimes. Some of the very old macros are still there, and some of them are technical. It can be hard for users if they are not from an IT background to understand how to use them quickly.""We would like there to be more advanced data manipulation features available in this solution, such as creating more complex charts, and a column freezing option.""The flexibility and simplicity of this solution could be improved. We would also like the ability to add plugins.""Some elements of the user interface could be more user-friendly, including embedding diagrams.""Atlassian needs to provide the source editor or a built-in plugin.""The scalability for larger companies could be improved.""Atlassian should rethink its withdrawal of the self-hosted version of the product. They only offer cloud-based service or the "datacenter-edition", which is quite expensive for small companies and private users."

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"Document management and the ability to easily integrate single sign-on (SSO) are areas for improvement in SharePoint.""The solution lacks collaboration features.""It has worked very well for me. It seems like they've improved everything. I don't have any cons about it as such, but I don't think they have a talk-to-text, speech-to-text, or speech-to-type. That would be cool for accessibility.""SharePoint Online could improve the user interface and when modifying any of the user interfaces can be challenging. Additionally, there are challenges with the detail in the analytics user interface and the overall customization could improve.""Integration needs to be more straightforward, particularly with Azure. SharePoint also needs a more comprehensive introductory course for users."

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Pricing and Cost Advice
  • "For us, it's free to use. We don't pay any licensing."
  • "When you purchase this solution you get some support."
  • "The issues I have with the pricing are in respect to the add-ons."
  • "The price of the on-premises data center version is too expensive."
  • "Licenses are quite expensive"
  • "There is an annual license."
  • "Pricing wise, it ends up being an expensive solution. In the beginning it's cheap, but by the time you have all the functions you need, it turns out to be expensive."
  • "We have a site license for Atlassian Confluence and there are some limitations on external users."
  • More Atlassian Confluence Pricing and Cost Advice →

  • "It is pretty reasonable. It is $5 per month per user. We have 12 users now, so it is about $60 per month."
  • "Any extended support from Microsoft is expensive."
  • "The licensing model for SharePoint Online is based on per user, and it is monthly. The price of the solution overall is good."
  • More SharePoint Pricing and Cost Advice →

    report
    Use our free recommendation engine to learn which Corporate Portals (Enterprise Information Portals) solutions are best for your needs.
    632,779 professionals have used our research since 2012.
    Questions from the Community
    Top Answer:The pricing depends on traffic, like how much input and output is happening and how many messages you're handling. For example, you have a bundle package that has a limit. If you go beyond that… more »
    Top Answer:Nowadays, the standard for documentation for developers is mostly in Markdown, so pretty much everything we can do is in the Markdown language. The support for Confluence to import something that's in… more »
    Top Answer:Hi. I would suggest Ezofis which has a lot of customization and ease of use features compared to Alfresco. Even the pricing is better compared to ECM products in the market.
    Top Answer:The most valuable features of SharePoint Online are content management, document management, and approval processes. Additionally, there are a number of features that provide integration with multiple… more »
    Top Answer:The licensing model for SharePoint Online is based on per user, and it is monthly. The price of the solution overall is good. There can be additional costs depending on the features that we are going… more »
    Ranking
    Views
    8,447
    Comparisons
    6,358
    Reviews
    30
    Average Words per Review
    493
    Rating
    8.1
    Views
    20,516
    Comparisons
    17,173
    Reviews
    8
    Average Words per Review
    790
    Rating
    8.3
    Comparisons
    Also Known As
    Confluence
    SharePoint 2007, SharePoint 2010
    Learn More
    Overview

    Project management is easy with Atlassian's Confluence as your single source of truth. It integrates with JIRA so you can easily add context to your projects in one central location. Create and track issues & product requirements, publish release reports, track release progress, and more when you connect Confluence and JIRA. Confluence allows you to create, share, evolve, and capture your team's project documentation so you can collaborate better, smarter, and as a team.

    Confluence also organizes your powerful repository of information, opinions, and knowledge to help you answer questions, create how-to docs, and possibly identify the next big thing. Logical and consistent management of knowledge and a powerful search engine ensure that you can always find the right content, when you need it most. Share, organize, and discover content all in one platform.

    Confluence has multiple deployment options to provide the flexibility your organization needs.

    Cloud is a fully hosted service for customers who want to iterate quickly and have us take care of managing the infrastructure.

    For customers who need to run our applications behind their firewall, we have Server and Data Center options. Server delivers greater capacity for a larger user base and gives you more control, allowing you to remain compliant with your enterprise IT, security, IP and privacy policies. For our largest customers, Data Center provides all the capability of our Server option, along with high availability, instant scalability and performance at scale.

    Atlassian also offers premium support and strategic services for enterprise customers. Technical Account Managers are cross-functional technical advisors providing proactive planning and strategic guidance across your organization. Premier Support goes above and beyond our standard offerings to give you account-wide support from a team of senior support engineers.

    SharePoint is a Microsoft-based platform for building web applications. It covers a widerange of capabilities and while it is appropriate for experienced webdevelopers, even non-technical minded users can easily navigate through thesystem and execute functions such as collaborating data, managing documents andfiles, creating websites, managing social networking solutions, and automatingworkflow.

    Major areas that SharePoint deals with are websites,communities, content, search, insights, and composites. The purpose is to give usersthe ability to create or develop these key business components on their owneven without technical knowledge of, for example, how to build a website or howto integrate coding. Configuring SharePoint into a business's system is meantto cut out all of the complicated steps, and pave the way for easierimplementation all around.

    Offer
    Learn more about Atlassian Confluence
    Learn more about SharePoint
    Sample Customers
    Facebook, Skype, Microsoft, NASA, Netflix, Adobe, Bonobos, LinkedIn, Pfizer, Citi.
    Toyota, Aeroports de Paris, ASBBank Ltd., Barking, Havering and Redbridge University Hospitals, CambridgeshireConstabulary, D&M Group, NPL Construction Company, and The Regional Municipality of Niagara.
    Top Industries
    REVIEWERS
    Financial Services Firm20%
    Computer Software Company15%
    Government8%
    Comms Service Provider8%
    VISITORS READING REVIEWS
    Computer Software Company18%
    Financial Services Firm14%
    Comms Service Provider11%
    Government10%
    REVIEWERS
    Financial Services Firm11%
    Energy/Utilities Company9%
    University9%
    Comms Service Provider7%
    VISITORS READING REVIEWS
    Computer Software Company17%
    Government12%
    Comms Service Provider12%
    Financial Services Firm7%
    Company Size
    REVIEWERS
    Small Business30%
    Midsize Enterprise25%
    Large Enterprise45%
    VISITORS READING REVIEWS
    Small Business17%
    Midsize Enterprise14%
    Large Enterprise68%
    REVIEWERS
    Small Business40%
    Midsize Enterprise20%
    Large Enterprise40%
    VISITORS READING REVIEWS
    Small Business22%
    Midsize Enterprise16%
    Large Enterprise61%
    Buyer's Guide
    Atlassian Confluence vs. SharePoint
    September 2022
    Find out what your peers are saying about Atlassian Confluence vs. SharePoint and other solutions. Updated: September 2022.
    632,779 professionals have used our research since 2012.

    Atlassian Confluence is ranked 2nd in Corporate Portals (Enterprise Information Portals) with 35 reviews while SharePoint is ranked 1st in Corporate Portals (Enterprise Information Portals) with 8 reviews. Atlassian Confluence is rated 8.2, while SharePoint is rated 8.2. The top reviewer of Atlassian Confluence writes "Good usability, helpful community support, and facilitates well-structured documentation ". On the other hand, the top reviewer of SharePoint writes "Offers great OCR capabilities, metadata storage and proficient archiving ". Atlassian Confluence is most compared with Microsoft Teams, Office 365, Microsoft OneDrive, Zendesk Guide and Slack, whereas SharePoint is most compared with Citrix ShareFile, Box, WordPress, OpenText Documentum and Hyland OnBase. See our Atlassian Confluence vs. SharePoint report.

    See our list of best Corporate Portals (Enterprise Information Portals) vendors.

    We monitor all Corporate Portals (Enterprise Information Portals) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.