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Atlassian Confluence vs SharePoint comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
6.5
Atlassian Confluence is a cost-effective tool improving time efficiency, knowledge sharing, and quality of life for users.
Sentiment score
5.1
SharePoint reduces costs and enhances efficiency with centralized document management and improved collaboration, benefiting organizations significantly.
 

Customer Service

Sentiment score
6.5
Atlassian Confluence support is responsive but limited, with users often seeking help elsewhere due to cost and complexity issues.
Sentiment score
5.6
Customer service varies widely, from responsive to inefficient, depending on purchase options, support type, and regional effectiveness.
This team manages all queries and uses various plugins, such as Tempo for time tracking.
Manager QA at [x]cube LABS
The Atlassian technical support team is reachable through different platforms.
Project Manager at a transportation company with 10,001+ employees
There is a lack of detailed and timely responses, and support is not always transparent with the solutions.
Practice Manager at a consultancy with 201-500 employees
The quality of Microsoft's technical support is very high.
Consultant/Administrator O365 solutions at a manufacturing company with 10,001+ employees
It's also difficult sometimes to get the right information because we speak at first to a generalist and they have to go to a specialist.
Supervisor at a comms service provider with 5,001-10,000 employees
 

Scalability Issues

Sentiment score
7.1
Atlassian Confluence scales efficiently for diverse organizations, though cloud performance and cost concerns exist; integration boosts flexibility.
Sentiment score
6.5
SharePoint is scalable with proper configuration and resources, enhanced by SQL integration, requiring IT expertise for optimal management.
Making it easy to scale from a load-balancing and infrastructure perspective.
Cloud Security & Governance at a financial services firm with 10,001+ employees
SharePoint is massively scalable and I would rate it as 8.5 out of ten.
Cloud Architect at Freelance
SharePoint allows multiple teams to work at the same time, making it adaptable for large data volumes.
PM at EUIPO - European Union Intellectual Property Office
 

Stability Issues

Sentiment score
7.9
Atlassian Confluence is reliable and stable, despite occasional server-related disruptions, with performance improving consistently over time.
Sentiment score
7.5
SharePoint is stable with proper setup and maintenance, though issues can arise with large datasets and specific integrations.
The stability of SharePoint is high; it is quite stable and resilient.
Cloud Security & Governance at a financial services firm with 10,001+ employees
Everything runs smoothly, and I have no problems with its stability.
Financial Director at Est
SharePoint is a stable product.
 

Room For Improvement

Atlassian Confluence faces criticism for poor search, inadequate editing features, inflexible pricing, and scalability issues for large enterprises.
SharePoint needs improvements in co-authoring, permissions, search, synchronization, mobile experience, cost-effectiveness, integration, complexity, and performance.
The software does not currently have any kind of AI integration.
Manager QA at [x]cube LABS
This chart used AI to offer users the option to create it based on the data.
Sr Consultant at a tech services company with 10,001+ employees
Microsoft forces users to upgrade their license to access proper auditing information, which is essential and should be included in any license.
Practice Manager at a consultancy with 201-500 employees
The rights management aspect can be particularly challenging, which may affect the overall user-friendliness of the product.
Lead Consultant at a tech vendor with 10,001+ employees
Expansion of scalability is needed, specifically the threshold limits for site items should be increased beyond the current 5,000 items.
 

Setup Cost

Atlassian Confluence costs vary by users and add-ons, potentially increasing annually, with complex licensing affecting price perception.
Enterprise SharePoint pricing varies widely; careful planning and professional guidance are essential for cost-effective, tailored solutions.
It streamlines license management and renewal processes, which can otherwise lead to complications or lapses in access.
Manager QA at [x]cube LABS
Money is a factor because Atlassian Confluence is not free.
Project Manager at a transportation company with 10,001+ employees
Unlike Drupal, all necessary applications are included in the Microsoft license, making it cost-effective.
PM at EUIPO - European Union Intellectual Property Office
Microsoft offers bundled pricing for Office, SharePoint, and Exchange, making it cost-effective.
Cloud Security & Governance at a financial services firm with 10,001+ employees
Enterprise licensing is generally cost-effective compared to individual purchases.
Lead Consultant at a tech vendor with 10,001+ employees
 

Valuable Features

Atlassian Confluence enhances collaboration with customizable templates, content sharing, and secure integration with Jira and external tools.
SharePoint offers document management, collaboration, Office integration, and security, enhancing processes with workflows and adaptable cross-device accessibility.
This tool provides a single repository for interacting with the entire team.
Sr Consultant at a tech services company with 10,001+ employees
I use Atlassian Confluence for task management and other project management tasks, such as reporting, visualization of tasks, tracking the progress of tickets, and understanding how work is progressing.
Project Manager at a transportation company with 10,001+ employees
Additionally, SharePoint acts as a version control system, allowing easy recovery of past document versions.
Cloud Architect at Freelance
Its rights management capabilities and ability to restrict access to certain people are also very useful.
Lead Consultant at a tech vendor with 10,001+ employees
The most valuable feature of SharePoint is the ability to collaborate on documents without having multiple versions.
Financial Director at Est
 

Categories and Ranking

Atlassian Confluence
Ranking in Corporate Portals (Enterprise Information Portals)
2nd
Average Rating
8.2
Reviews Sentiment
6.9
Number of Reviews
107
Ranking in other categories
Enterprise Social Software (3rd), Knowledge Management Software (1st)
SharePoint
Ranking in Corporate Portals (Enterprise Information Portals)
1st
Average Rating
7.8
Reviews Sentiment
6.5
Number of Reviews
164
Ranking in other categories
Enterprise Content Management (1st), Web Content Management (2nd), Enterprise Intranet (1st)
 

Mindshare comparison

As of January 2026, in the Corporate Portals (Enterprise Information Portals) category, the mindshare of Atlassian Confluence is 13.6%, down from 16.4% compared to the previous year. The mindshare of SharePoint is 26.7%, up from 26.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Corporate Portals (Enterprise Information Portals) Market Share Distribution
ProductMarket Share (%)
SharePoint26.7%
Atlassian Confluence13.6%
Other59.7%
Corporate Portals (Enterprise Information Portals)
 

Featured Reviews

Rabindra K Maharana - PeerSpot reviewer
Sr Consultant at a tech services company with 10,001+ employees
Editing features improve document accessibility
There is a holiday calendar, however, I need to install an app or add something to it. The add-on feature is not readily available or well-documented. Guidance on this should be available in a forum. Recently, I used a feature in another tool—perhaps GitHub—where it helped prepare a chart. It involved listing resources, like having fifteen people in the X team, ten in the Y team, and seven in the Z team. It created a bar chart showing these numbers. This chart used AI to offer users the option to create it based on the data. It was then created on a separate page and made available.
AnjneyBhardwaj - PeerSpot reviewer
Senior Market Research Analyst at IDC Corporate
Collaboration has improved through simplified document access and controlled sharing
SharePoint is definitely used to keep a record of our files and data. The capability is quite good because it is time-saving. I have used it only four or five times, but it has been very helpful to keep all my information in a consolidated manner. The search feature is one of the most beneficial factors that we use to filter out the latest data or the latest file as per our convenience and use case. When you have a large repository, this feature is particularly valuable. Role-based access control has been helpful while developing the knowledge platform. The roles were defined clearly, which made it easy for the four or five of us to work simultaneously and collaborate on our project in a similar manner.
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Use our free recommendation engine to learn which Corporate Portals (Enterprise Information Portals) solutions are best for your needs.
880,745 professionals have used our research since 2012.
 

Comparison Review

it_user8925 - PeerSpot reviewer
Developer with 51-200 employees
Aug 23, 2013
Jive vs Sharepoint vs Drupal Commons
At Mediacurrent we often get requests to compare Drupal to other platforms used for intranet sites and social business platforms (like https://dev.twitter.com/ for example). This is often referred to as “Social Business Software”, which has grown in popularity in recent years. I decided to do a…
 

Top Industries

By visitors reading reviews
Financial Services Firm
16%
Manufacturing Company
12%
Computer Software Company
7%
Government
6%
Government
12%
Financial Services Firm
9%
Manufacturing Company
8%
Computer Software Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business38
Midsize Enterprise26
Large Enterprise52
By reviewers
Company SizeCount
Small Business80
Midsize Enterprise38
Large Enterprise81
 

Questions from the Community

What do you like most about Atlassian Confluence?
The most valuable feature of the solution stems from its document-controlling feature. In Atlassian Confluence, controlled documents cannot be edited by anyone else.
What is your experience regarding pricing and costs for Atlassian Confluence?
Money is a factor because Atlassian Confluence is not free. I need to purchase extra components when adding new projects or employees.
What needs improvement with Atlassian Confluence?
Currently, I have no suggestions for improvements. There are no issues with stability or downtime with Atlassian Confluence.
What is your experience regarding pricing and costs for SharePoint?
I do not know the difference between the prices of the two solutions; I did not work on this project.
What needs improvement with SharePoint?
It is not really better; we use the same solution as before with Google Drive and the Google App solution. Sometimes I have to refresh pages more than with Google, but it does not charge; the page ...
 

Also Known As

Confluence
SharePoint 2007, SharePoint 2010
 

Overview

 

Sample Customers

Facebook, Skype, Microsoft, NASA, Netflix, Adobe, Bonobos, LinkedIn, Pfizer, Citi.
Toyota, Aeroports de Paris, ASBBank Ltd., Barking, Havering and Redbridge University Hospitals, CambridgeshireConstabulary, D&M Group, NPL Construction Company, and The Regional Municipality of Niagara.
Find out what your peers are saying about Atlassian Confluence vs. SharePoint and other solutions. Updated: December 2025.
880,745 professionals have used our research since 2012.