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Atlassian Confluence vs SharePoint comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
6.2
Users find Atlassian Confluence delivers significant ROI through cost-effectiveness, efficiency, knowledge sharing, and improved operational ease.
Sentiment score
5.5
SharePoint enhances efficiency by centralizing document management, improving collaboration, and reducing operational costs, despite inconsistent ROI evaluations.
 

Customer Service

Sentiment score
6.3
Atlassian Confluence's customer service is friendly, but technical support varies, with some users relying on forums or internal teams.
Sentiment score
6.2
SharePoint customer service is generally good, but experiences vary based on support packages, with premium options offering quicker resolutions.
This team manages all queries and uses various plugins, such as Tempo for time tracking.
Manager QA at [x]cube LABS
The Atlassian technical support team is reachable through different platforms.
Project Manager at a transportation company with 10,001+ employees
There is a lack of detailed and timely responses, and support is not always transparent with the solutions.
Practice Manager at a consultancy with 201-500 employees
The quality of Microsoft's technical support is very high.
Consultant/Administrator O365 solutions at a manufacturing company with 10,001+ employees
It's also difficult sometimes to get the right information because we speak at first to a generalist and they have to go to a specialist.
Supervisor at a comms service provider with 5,001-10,000 employees
 

Scalability Issues

Sentiment score
7.1
Atlassian Confluence is scalable and adaptable, though large teams may face challenges, especially in high-user cloud environments.
Sentiment score
6.8
SharePoint is scalable and adaptable, but requires careful planning to avoid issues, especially in large deployments.
Making it easy to scale from a load-balancing and infrastructure perspective.
Cloud Security & Governance at a financial services firm with 10,001+ employees
SharePoint is massively scalable and I would rate it as 8.5 out of ten.
Cloud Architect at Freelance
SharePoint allows multiple teams to work at the same time, making it adaptable for large data volumes.
PM at EUIPO - European Union Intellectual Property Office
 

Stability Issues

Sentiment score
7.9
Atlassian Confluence is stable and reliable, with rare minor issues, improved performance, and effective communication on maintenance.
Sentiment score
7.7
SharePoint is stable with few issues, mainly from setups, data size, and updates; following best practices enhances reliability.
The stability of SharePoint is high; it is quite stable and resilient.
Cloud Security & Governance at a financial services firm with 10,001+ employees
Everything runs smoothly, and I have no problems with its stability.
Financial Director at Est
SharePoint is a stable product.
 

Room For Improvement

Users seek improvements in Confluence's search, UI, integration, collaboration, content organization, pricing, and project management features.
SharePoint's user interface, performance, integration, and support challenges hinder usability and require expertise, customization, and third-party tools.
The company using Atlassian Confluence needs to have a very clear structure for where information will be organized.
GM at a real estate/law firm with 501-1,000 employees
The software does not currently have any kind of AI integration.
Manager QA at [x]cube LABS
This chart used AI to offer users the option to create it based on the data.
Sr Consultant at a tech services company with 10,001+ employees
Microsoft forces users to upgrade their license to access proper auditing information, which is essential and should be included in any license.
Practice Manager at a consultancy with 201-500 employees
The rights management aspect can be particularly challenging, which may affect the overall user-friendliness of the product.
Lead Consultant at a tech vendor with 10,001+ employees
Expansion of scalability is needed, specifically the threshold limits for site items should be increased beyond the current 5,000 items.
 

Setup Cost

Enterprise buyers find Atlassian Confluence costly due to licensing, user volume, and plugin-related expenses, requiring strategic cost management.
SharePoint pricing varies widely based on deployment type and offers cost-saving opportunities through strategic planning and licensing agreements.
It streamlines license management and renewal processes, which can otherwise lead to complications or lapses in access.
Manager QA at [x]cube LABS
Money is a factor because Atlassian Confluence is not free.
Project Manager at a transportation company with 10,001+ employees
Unlike Drupal, all necessary applications are included in the Microsoft license, making it cost-effective.
PM at EUIPO - European Union Intellectual Property Office
Microsoft offers bundled pricing for Office, SharePoint, and Exchange, making it cost-effective.
Cloud Security & Governance at a financial services firm with 10,001+ employees
Enterprise licensing is generally cost-effective compared to individual purchases.
Lead Consultant at a tech vendor with 10,001+ employees
 

Valuable Features

Atlassian Confluence integrates with Jira for seamless teamwork, offering flexible collaboration, robust organization, and customizable document management.
SharePoint enhances collaboration and productivity with customization, secure file sharing, Microsoft integration, workflow automation, and comprehensive search.
You can easily link Atlassian Confluence into a Jira ticket, which allows for a quick overview when you are in the ticket system and the ability to quickly dive deeper into the Wiki directly.
GM at a real estate/law firm with 501-1,000 employees
This tool provides a single repository for interacting with the entire team.
Sr Consultant at a tech services company with 10,001+ employees
I use Atlassian Confluence for task management and other project management tasks, such as reporting, visualization of tasks, tracking the progress of tickets, and understanding how work is progressing.
Project Manager at a transportation company with 10,001+ employees
Additionally, SharePoint acts as a version control system, allowing easy recovery of past document versions.
Cloud Architect at Freelance
Its rights management capabilities and ability to restrict access to certain people are also very useful.
Lead Consultant at a tech vendor with 10,001+ employees
The most valuable feature of SharePoint is the ability to collaborate on documents without having multiple versions.
Financial Director at Est
 

Categories and Ranking

Atlassian Confluence
Ranking in Corporate Portals (Enterprise Information Portals)
2nd
Average Rating
8.2
Reviews Sentiment
6.8
Number of Reviews
109
Ranking in other categories
Enterprise Social Software (3rd), Knowledge Management Software (2nd)
SharePoint
Ranking in Corporate Portals (Enterprise Information Portals)
1st
Average Rating
7.8
Reviews Sentiment
6.7
Number of Reviews
165
Ranking in other categories
Enterprise Content Management (1st), Web Content Management (2nd), Enterprise Intranet (1st)
 

Mindshare comparison

As of August 2026, in the Corporate Portals (Enterprise Information Portals) category, the mindshare of Atlassian Confluence is 13.4%, down from 14.7% compared to the previous year. The mindshare of SharePoint is 20.7%, down from 26.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Corporate Portals (Enterprise Information Portals) Mindshare Distribution
ProductMindshare (%)
SharePoint20.7%
Atlassian Confluence13.4%
Other65.9%
Corporate Portals (Enterprise Information Portals)
 

Featured Reviews

Talha Hussain. - PeerSpot reviewer
Project Manager at a transportation company with 10,001+ employees
Manage projects effectively with seamless task tracking and integration, but deployment requires familiarity
We are conducting all our project management using Atlassian tools. We use Atlassian Confluence for task management, reporting, visualization of tasks, and reviewing the progress of tickets and work I use Atlassian Confluence for task management and other project management tasks, such as…
AnjneyBhardwaj - PeerSpot reviewer
Senior Market Research Analyst at IDC Corporate
Collaboration has improved through simplified document access and controlled sharing
SharePoint is definitely used to keep a record of our files and data. The capability is quite good because it is time-saving. I have used it only four or five times, but it has been very helpful to keep all my information in a consolidated manner. The search feature is one of the most beneficial factors that we use to filter out the latest data or the latest file as per our convenience and use case. When you have a large repository, this feature is particularly valuable. Role-based access control has been helpful while developing the knowledge platform. The roles were defined clearly, which made it easy for the four or five of us to work simultaneously and collaborate on our project in a similar manner.
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Use our free recommendation engine to learn which Corporate Portals (Enterprise Information Portals) solutions are best for your needs.
910,956 professionals have used our research since 2012.
 

Comparison Review

it_user8925 - PeerSpot reviewer
Developer with 51-200 employees
Aug 23, 2013
Jive vs Sharepoint vs Drupal Commons
At Mediacurrent we often get requests to compare Drupal to other platforms used for intranet sites and social business platforms (like https://dev.twitter.com/ for example). This is often referred to as “Social Business Software”, which has grown in popularity in recent years. I decided to do a…
 

Top Industries

By visitors reading reviews
Financial Services Firm
12%
Construction Company
11%
Manufacturing Company
11%
Outsourcing Company
7%
Financial Services Firm
10%
Government
9%
Construction Company
9%
Manufacturing Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business40
Midsize Enterprise27
Large Enterprise54
By reviewers
Company SizeCount
Small Business81
Midsize Enterprise40
Large Enterprise83
 

Questions from the Community

What is your experience regarding pricing and costs for Atlassian Confluence?
Money is a factor because Atlassian Confluence is not free. I need to purchase extra components when adding new projects or employees.
What needs improvement with Atlassian Confluence?
Much of the room for improvement lies not with the tool itself but with how people are using it. In many cases where we have had issues, it has been based on the lack of structure. The company usin...
What is your primary use case for Atlassian Confluence?
We are using Jira as an asset management and ticketing system along with Confluence. We have significant portions of the Atlassian system implemented. Atlassian Confluence is used as a Wiki for Jir...
What is your experience regarding pricing and costs for SharePoint?
I do not know the difference between the prices of the two solutions; I did not work on this project.
What needs improvement with SharePoint?
For me SharePoint is amazing. I have not thought about any feature that could be better because downloads and renaming are all easy. However, there is a feature that could be better. When you are u...
What is your primary use case for SharePoint?
We use SharePoint as our cloud storage for files, folders, and everything else. We have different teams, including the evidence and impact team which I work with, the alumni team, and other teams t...
 

Also Known As

Confluence
SharePoint 2007, SharePoint 2010
 

Overview

 

Sample Customers

Facebook, Skype, Microsoft, NASA, Netflix, Adobe, Bonobos, LinkedIn, Pfizer, Citi.
Toyota, Aeroports de Paris, ASBBank Ltd., Barking, Havering and Redbridge University Hospitals, CambridgeshireConstabulary, D&M Group, NPL Construction Company, and The Regional Municipality of Niagara.
Find out what your peers are saying about Atlassian Confluence vs. SharePoint and other solutions. Updated: August 2026.
910,956 professionals have used our research since 2012.