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Microsoft Reviews

President at a tech consulting company with 1-10 employees
Consultant
Top 20
Nov 18, 2025
Plan, plan, plan. Over-budget.

First and foremost, SharePoint is an intranet platform. Though Microsoft states that SharePoint is "primarily sold as a document management and storage system" it is an information sharing platform and for "implementing internal applications, and for implementing business processes."

SharePoint is the know market leader for powering intranets: about 90% of the Fortune 1000 use SharePoint in some shape or form (with many using it to power their Intranet home page).

There are in fact two versions of SharePoint: the on-premises version, SharePoint Server, and SharePoint Online, which comes bundled in Microsoft 365 (the Cloud). Though those with Microsoft 365 (formerly Office 365) automatically have the latest features in SharePoint Online; those with on-premises SharePoint, have to wait for the next release to get the latest and greatest.

SharePoint’s greatest strength is it’s an all-in-one approach – it’s a portal, a content management system, a search engine, a social collaboration platform, a web development platform, and so much more. Its greatest weakness is that it’s an all-in-one solution – everything and the kitchen sink; a jack-of-all-trades, a master of none. Some argue that SharePoint is a “mile wide, but a foot deep.” It offers so much, but some features are seen as still ‘developing’ or even sub-par. But there are a lot of tools and features, and with each release, it gets better and better (though more complex).

It’s important to note that SharePoint is still a technology. It doesn’t include all of the people, process and planning that is required to make any intranet technology work. Intranet technology will fail without careful planning, process and committed people. Most of the key ingredients of a successful intranet in the digital workplace are based on people, and process; technology is merely an enabler.

Features include:

  1. Cloud / Hybrid - Hybrid enables you to integrate your on-premises farm with the cloud, at your own pace.
  2. Durable Links - Resource-based URLs now retain links when documents are renamed or moved in SharePoint.
  3. Video recording, storage, and screen recording - an all-in-one video solution using Stream, including video editing.
  4. Large files - now supports uploading and downloading files larger than 2,047 MBs
  5. Mobile - an improved mobile navigation experience, including a very fast and easy to use app.
  6. Search - SharePoint Search integrated the FAST Search engine, with more features, and indexes up to 500 million documents (per app).
  7. Sharing - better user sharing options, including a Shared folder, and invitation email notifications.
  8. Microsoft Teams - full integration with Microsoft Teams (all Teams files are stored in SharePoint).

We are Intranet consultants (www.PrescientDigital.com) and and principally use Microsoft 365 - SharePoint Online for Enterprise Content Management; improving the way our organization functions in terms of employee collaboration and knowledge sharing specifically via document management, and social collaboration (discussion groups, profiles and blogging being the most used social tools). Increasingly we use Teams, and use it with external clients that can be invited to a specific Team (project site).

Web content management and social media tools (e.g. wikis) are not best-of-breed, and usability is an issue with many features. We also encountered many, many problems with deployment -- customization and implementation requires more work than you expect. Additionally, like most organizations, a customized user experience can break (particularly specific webparts) with every SharePoint patch and upgrade. However, we found no issues with stability or scalability. 

80% of our clients use SharePoint, and probably some 90% of the Fortune 1000 use SharePoint in some shape or form. We are first and foremost SharePoint intranet consultants, so we build and design other intranets, and need to deeply understand the ins and outs of SharePoint. 

The initial setup of SharePoint is very easy - out-of-the-box deployment is simple, fast and a novice could manage a deployment. Customization requires a lot of work, particularly using SPFx (hiring an outside expert is strongly recommended).

A note of caution: planning is everything. The intranet is more about people and process, and any intranet requires a through plan -- for information architecture, content management, design, and change management -- plan, plan, plan. And plan to run over-budget (unless you hire very strong outside experts to develop and run your plan and budget) for customization activities. 

SharePoint features major upgrades to the user experience design and mobile access, including a new dedicated SharePoint app. It’s very clean and modern, with a major emphasis on images, and video. The new "modern UX" is fully responsive, and has it's own dedicated mobile app.

Among the new UX features, particularly noticeable in the new SharePoint Communications Sites, are drag-and-drop web parts for image galleries, slideshows, hero slideshow, and video.

Continue reading: The New SharePoint

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Last updated: Nov 18, 2025
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Prabakaran SP - PeerSpot reviewer
Software Architect at a financial services firm with 1-10 employees
Real User
Top 5
Apr 14, 2025
Exceptional search capability and fast data retrievals
Pros and Cons
  • "The searching capability is exceptional. It is very simple and incomparable to competitors."
  • "The searching capability is exceptional. It is very simple and incomparable to competitors."
  • "The RUs still appear to be a black box for everyone. Even though they explain read and write RUs, it remains unclear for many users."
  • "I would give a low rating to Microsoft support, as whenever I talked to them, I never got a solution. I had to guide them."

What is our primary use case?

We have many use cases. We are using Microsoft Azure Cosmos DB for our event streaming framework. We are using Microsoft Azure Cosmos DB to store all the event data for AI activities.

We are also using it for a RAG-based solution, though it is not entirely RAG-based. We are using Microsoft Azure Cosmos DB as a staging solution, and then we are using the AI search to index it and continue to the RAG for the LLM.

We are just using it as a staging solution. We have use cases for extracting huge documents, which can be more than 500 pages or even 10,000 pages. We cannot directly use the LLM, so we have to use a RAG-based approach. For that, we have chosen Microsoft Azure Cosmos DB and we are using the vectors there. However, instead of directly querying the vectors in Microsoft Azure Cosmos DB, we are indexing that in AI search.

What is most valuable?

The searching capability is exceptional. It is very simple and incomparable to competitors. With SQL, we have to install everything, but this is pretty quick. We have a Bicep template. Using the Bicep template to create Microsoft Azure Cosmos DB containers and partition keys makes everything convenient. Scaling is also convenient.

What needs improvement?

The RUs still appear to be a black box for everyone. Even though they explain read and write RUs, it remains unclear for many users. With Microsoft Azure Cosmos DB, we are using event streaming in the entire organization. We are using a framework for event streaming, and we suddenly reached a huge amount - the capacity of 20 GB partition key. When it reaches 100% of RUs, we face issues. We have to work on rebuilding the partition key. 

Regarding billing, we need better control. Sometimes it exceeds the forecasted budget. More clarity on RUs would be beneficial, even though documentation exists.

There is a 2 MB limitation for a document, which is a hard limit. Additionally, modeling in Microsoft Azure Cosmos DB is more challenging compared to RDBMS and other NoSQL solutions because we cannot store everything in one place. Since it's NoSQL, we sometimes need to split one document into multiple containers due to the 2 MB limitation.

For how long have I used the solution?

I have been using it for more than two years.

What do I think about the stability of the solution?

Its stability is good. I would rate it an eight out of ten for stability.

What do I think about the scalability of the solution?

Scalability is pretty good. I would rate it an eight out of ten for scalability.

How are customer service and support?

I would give a low rating to Microsoft support, as whenever I talked to them, I never got a solution. I had to guide them.

If the support ticket lands in certain regions such as Sweden, they have more knowledge and the ticket gets resolved easily. At times, it moves between departments, requiring escalation to get the correct person involved.

The support team needs improvement in understanding who they are talking to. They should not ask basic questions when speaking with experienced users. I am deeply knowledgeable about Microsoft Azure Cosmos DB, which I have had to explain to the support team.

How would you rate customer service and support?

Neutral

How was the initial setup?

It is very simple. We can't compare it with any competitor. We just use the Bicep template.

Its implementation takes a maximum of one hour.

What's my experience with pricing, setup cost, and licensing?

Because of the lack of understanding about RUs, the costs become unpredictable. It sometimes goes over the budget.

What other advice do I have?

Currently, they are implementing Fabric and OneLake solutions. Fabric appears faster. According to Microsoft representatives, querying in Fabric instead of Microsoft Azure Cosmos DB will be quicker. However, I remain confident in the querying capability of Microsoft Azure Cosmos DB.

It is pretty good, and currently, everyone wants to move from Microsoft Azure Cosmos DB to Databricks, but when I query data in Databricks, it takes considerable time with huge amounts of data. It stores in the BLOB in the backend, but when we use Microsoft Azure Cosmos DB, it retrieves the data much faster. The main consideration is being careful with fixing the partition key.

I would strongly recommend it for new projects. When you create a project from scratch, it is easy to implement Microsoft Azure Cosmos DB because the library is very pretty good. You can just use the library and create a container. I do not see any complexity at all in using Microsoft Azure Cosmos DB. 

I would rate Microsoft Azure Cosmos DB a nine out of ten.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Last updated: Apr 14, 2025
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Joseph Andiwo - PeerSpot reviewer
Private Wealth Advisor & Head of Secretariat at a financial services firm with 51-200 employees
Real User
Top 5
Aug 7, 2025
Enables seamless global data management with instant benefits and efficient real-time analytics
Pros and Cons
  • "The benefits of Microsoft Azure Cosmos DB were immediate for us."
  • "The operational complexity of Microsoft Azure Cosmos DB can be challenging for individuals who are not tech-savvy."

What is our primary use case?

We are in retail and marketing, and Microsoft Azure Cosmos DB gives us the opportunity as a retail industry to store catalog data. This is essentially used for event sourcing. In my department, it is particularly useful for our catalog data storage and marketing operations.

How has it helped my organization?

Microsoft Azure Cosmos DB has improved our overall search result quality. It is very easy to use Microsoft Azure Cosmos DB to search through large amounts of data. This is one of the advantages that I can mention with Microsoft Azure Cosmos DB, which is not available or accessible with other solutions. Searching and working with large amounts of data while using Microsoft Azure Cosmos DB is one of the biggest advantages it provides for enhanced business operations.

What is most valuable?

The aspect I appreciate most about Microsoft Azure Cosmos DB is the scalability. Horizontally, we can add as many servers as possible, which is very key for us as a company. Another important feature is that it is a globally distributed product that comes with numerous benefits. The real-time analytic features it offers, as opposed to structured query language features, provide real-time analysis for our retail and marketing operations. The integrated features, such as Azure Snipes link, enable easier running analytics for our operations. Additionally, we have noticed that it positively impacts our transactional performances as a company.

What needs improvement?

In terms of improvement for Microsoft Azure Cosmos DB, while it eliminates the burden of managing database infrastructure, we realized it might not be possible to use various models simultaneously as it only accepts a single model at any given point in time. This is an area that could be improved upon.

The operational complexity of Microsoft Azure Cosmos DB can be challenging for individuals who are not tech-savvy. Making it simpler for companies to navigate through various features would be beneficial for future development in terms of reducing its complexity. However, it remains a good product that eliminates many bottlenecks we experienced before in terms of database management, storage, transmission, and retrieval for our business.

While there is complexity in Microsoft Azure Cosmos DB, we have found that software experts and IT professionals who are passionate about the product can overcome these challenges. We have not yet achieved fifty percent in terms of training our staff due to its complexity. However, the benefits significantly outweigh the complexity, particularly in terms of database storage, management, retrieval, and transmission in milliseconds. The global access, real-time capabilities, and low latency in terms of turnaround time make it an excellent solution once fully embraced and deployed.

For how long have I used the solution?

We have been using Microsoft Azure Cosmos DB for one year.

What was my experience with deployment of the solution?

The initial deployment of Microsoft Azure Cosmos DB was challenging at the beginning, but we overcame these challenges and ultimately achieved positive results.

What do I think about the stability of the solution?

The performance and stability of Microsoft Azure Cosmos DB maintains low response times in milliseconds. It is fast, effective, and reliable.

What do I think about the scalability of the solution?

In terms of scalability for Microsoft Azure Cosmos DB, the servers can be horizontally scaled, and we can add as many servers as needed. This capability is possible with Microsoft Azure Cosmos DB, which is not common in other solutions. This is a significant advantage of Microsoft Azure Cosmos DB.

How was the initial setup?

It took us approximately three to four weeks to fully set up Microsoft Azure Cosmos DB and get it operational. Our company utilizes multiple software solutions, so integration was a key consideration. With a team of six to seven software developers, along with additional IT experts, we completed the setup within this timeframe, which we considered reasonable for this type of product.

What about the implementation team?

Our company has multiple software solutions, and integration is a crucial aspect. We have a team of six to seven software developers, along with additional IT experts, who assist in working with these software solutions.

Which other solutions did I evaluate?

I have used SQL as an alternative to compare with Microsoft Azure Cosmos DB. Having Microsoft Azure Cosmos DB come with additional features beyond SQL capabilities was advantageous for our company's deployment.

What other advice do I have?

I rate Microsoft Azure Cosmos DB a 9 out of 10 because there is always room for improvement in any software.

The benefits of Microsoft Azure Cosmos DB were immediate for us. It was within our budget, and we cannot say it constrained our finances because it was approved. The cost-benefit analysis shows that the benefits outweigh the costs. The maintenance costs are also within our estimated budgeted projections as a company.

I am willing to provide references for Microsoft Azure Cosmos DB and can be a reference for anyone interested in purchasing the same product. I am available to be contacted by Microsoft regarding this review should they have any questions.

Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
Last updated: Aug 7, 2025
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Microsoft Questions

Miriam Tover - PeerSpot reviewer
Miriam Tover
Senior Delivery Ops Manager
PeerSpot
Dec 24 2025

Please share with the community what you think needs improvement with Microsoft Azure Key Vault.

What are its weaknesses? What would you like to see changed in a future version?

it_user1580196 - PeerSpot reviewer
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34 Answers
Julia Miller - PeerSpot reviewer
Julia Miller
PeerSpot
Dec 24 2025

If you were talking to someone whose organization is considering Microsoft Azure Key Vault, what would you say?

How would you rate it and why? Any other tips or advice?

Miriam Tover - PeerSpot reviewer
Miriam Tover
Senior Delivery Ops Manager
PeerSpot
Dec 24 2025

How do you or your organization use this solution?

Please share with us so that your peers can learn from your experiences.

Thank you!

Miriam Tover - PeerSpot reviewer
Miriam Tover
Senior Delivery Ops Manager
PeerSpot
Dec 21 2025

How do you or your organization use this solution?

Please share with us so that your peers can learn from your experiences.

Thank you!

Julia Miller - PeerSpot reviewer
Julia Miller
PeerSpot
Dec 21 2025

If you were talking to someone whose organization is considering Microsoft Azure VPN Gateway, what would you say?

How would you rate it and why? Any other tips or advice?

Santiago Ochoa - PeerSpot reviewer
Santiago OchoaI would rate it a seven out of ten. It's simple to deploy, it's faster than… more »
23 Answers
Julia Miller - PeerSpot reviewer
Julia Miller
PeerSpot
Dec 21 2025

Please share with the community what you think needs improvement with Microsoft Azure VPN Gateway.

What are its weaknesses? What would you like to see changed in a future version?

Miriam Tover - PeerSpot reviewer
Miriam Tover
Senior Delivery Ops Manager
PeerSpot
Dec 19 2025

Please share with the community what you think needs improvement with IIS.

What are its weaknesses? What would you like to see changed in a future version?

Miriam Tover - PeerSpot reviewer
Miriam Tover
Senior Delivery Ops Manager
PeerSpot
Dec 19 2025

How do you or your organization use this solution?

Please share with us so that your peers can learn from your experiences.

Thank you!

Miriam Tover - PeerSpot reviewer
Miriam Tover
Senior Delivery Ops Manager
PeerSpot
Dec 19 2025

If you were talking to someone whose organization is considering IIS, what would you say?

How would you rate it and why? Any other tips or advice?

Julia Miller - PeerSpot reviewer
Julia Miller
PeerSpot
Dec 19 2025

If you were talking to someone whose organization is considering Azure Virtual Desktop, what would you say?

How would you rate it and why? Any other tips or advice?

Julia Miller - PeerSpot reviewer
Julia Miller
PeerSpot
Dec 19 2025

How do you or your organization use this solution?

Please share with us so that your peers can learn from your experiences.

Thank you!

Julia Miller - PeerSpot reviewer
Julia Miller
PeerSpot
Dec 19 2025

Please share with the community what you think needs improvement with Azure Virtual Desktop.

What are its weaknesses? What would you like to see changed in a future version?

Miriam Tover - PeerSpot reviewer
Miriam Tover
Senior Delivery Ops Manager
PeerSpot
Dec 17 2025

Please share with the community what you think needs improvement with Azure Monitor.

What are its weaknesses? What would you like to see changed in a future version?

Miriam Tover - PeerSpot reviewer
Miriam Tover
Senior Delivery Ops Manager
PeerSpot
Dec 17 2025

How do you or your organization use this solution?

Please share with us so that your peers can learn from your experiences.

Thank you!

Julia Miller - PeerSpot reviewer
Julia Miller
PeerSpot
Dec 17 2025

If you were talking to someone whose organization is considering Azure Monitor, what would you say?

How would you rate it and why? Any other tips or advice?

Julia Miller - PeerSpot reviewer
Julia Miller
PeerSpot
Dec 16 2025

If you were talking to someone whose organization is considering SQL Server, what would you say?

How would you rate it and why? Any other tips or advice?

Julia Miller - PeerSpot reviewer
Julia Miller
PeerSpot
Dec 16 2025

How do you or your organization use this solution?

Please share with us so that your peers can learn from your experiences.

Thank you!

Miriam Tover - PeerSpot reviewer
Miriam Tover
Senior Delivery Ops Manager
PeerSpot
Dec 16 2025

Please share with the community what you think needs improvement with SQL Server.

What are its weaknesses? What would you like to see changed in a future version?

PeterJones - PeerSpot reviewer
PeterJonesOh... a chance to say what would be better in SQL Server? This is Data… more »
Don Ingerson - PeerSpot reviewer
Don IngersonMy experience with SQL Server has been doing database testing with UFT. The main… more »
reviewer1001628 - PeerSpot reviewer
reviewer1001628They can build more performance-tuning tools in it. They can also make the stuff… more »
116 Answers
Miriam Tover - PeerSpot reviewer
Miriam Tover
Senior Delivery Ops Manager
PeerSpot
Dec 15 2025

Hi,

We all know it's really hard to get good pricing and cost information.

Please share what you can so you can help your peers.

Miriam Tover - PeerSpot reviewer
Miriam Tover
Senior Delivery Ops Manager
PeerSpot
Dec 15 2025

Please share with the community what you think needs improvement with Windows Server AppFabric.

What are its weaknesses? What would you like to see changed in a future version?

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