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Zoom Workplace Business Reviews

4.2 out of 5
Badge Ranked 1

What is Zoom Workplace Business?

Featured Zoom Workplace Business reviews

Zoom Workplace Business mindshare

As of December 2025, the mindshare of Zoom Workplace Business in the Virtual Meetings category stands at 10.8%, down from 11.7% compared to the previous year, according to calculations based on PeerSpot user engagement data.
Virtual Meetings Market Share Distribution
ProductMarket Share (%)
Zoom Workplace Business10.8%
Webex9.1%
Skype for Business6.9%
Other73.2%
Virtual Meetings

PeerResearch reports based on Zoom Workplace Business reviews

TypeTitleDate
CategoryVirtual MeetingsDec 29, 2025Download
ProductReviews, tips, and advice from real usersDec 29, 2025Download
ComparisonZoom Workplace Business vs WebexDec 29, 2025Download
ComparisonZoom Workplace Business vs TeamViewer BusinessDec 29, 2025Download
ComparisonZoom Workplace Business vs Microsoft TeamsDec 29, 2025Download
Suggested products
TitleRatingMindshareRecommending
TeamViewer Business4.34.9%92%100 interviewsAdd to research
Microsoft Teams4.12.9%95%171 interviewsAdd to research
 
 
Key learnings from peers
Last updated Dec 21, 2025

Valuable Features

Room for Improvement

ROI

Pricing

Popular Use Cases

Service and Support

Deployment

Scalability

Stability

Review data by company size

By reviewers
Company SizeCount
Small Business94
Midsize Enterprise33
Large Enterprise93
By reviewers
By visitors reading reviews
Company SizeCount
Small Business120
Midsize Enterprise35
Large Enterprise111
By visitors reading reviews

Top industries

By visitors reading reviews
Performing Arts
16%
University
10%
Computer Software Company
8%
Educational Organization
8%
Government
6%
Comms Service Provider
6%
Retailer
5%
Manufacturing Company
5%
Financial Services Firm
5%
Recreational Facilities/Services Company
5%
Outsourcing Company
3%
Insurance Company
3%
Transportation Company
3%
Energy/Utilities Company
3%
Museum Or Institution
2%
Construction Company
2%
Wholesaler/Distributor
2%
Non Profit
2%
Legal Firm
2%
Real Estate/Law Firm
1%
Healthcare Company
1%
Media Company
1%
Logistics Company
1%

Compare Zoom Workplace Business with alternative products

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Zoom Workplace Business customers

Related questions

 
Zoom Workplace Business Reviews Summary
Author infoRatingReview Summary
Growth and Product Manager at Flash.co4.0I've used Zoom Workplace Business for years to support daily stand-ups, cross-functional meetings, and virtual events, appreciating its AI summaries, cost savings, and productivity boost, though large-scale scalability and deeper AI workflows could be improved.
Software Developer at KOR Financial4.5I use Zoom daily for vital tasks like meetings, screen sharing, and breakout rooms, which enhance focus and communication within my organization. However, improvements are needed in the chat feature and noise suppression settings for better user experience.
Corporate Development Manager at Komagene4.5I use Zoom primarily for meetings alongside other platforms like Teams. While I record meetings smoothly, I haven't explored breakout rooms. Although setup is easy and cost-effective, I miss the chat-saving feature available in Teams.
Finance, Budget & Management Information Systems Reporting Divisional Head (Ibg) at Allied Bank Limited4.5I use Zoom for meetings because it's easy to navigate and more user-friendly than Microsoft Teams, which had many bugs. Zoom helps reduce transportation costs but could improve its outdated interface and enhance data scanning for attachments.
Head of Digital Solutions at a computer software company with 1,001-5,000 employees5.0I primarily use Zoom for work to conduct meetings in virtual centers utilizing breakout rooms. Its standout features include advanced breakout room functionality, audio sharing, and virtual entrance. However, improvements are needed, like integration with WhatsApp and easier app updates.
Business Director at central it3.5I use Zoom internally and for international calls, enjoying its free accessibility and transcription feature. However, I find Microsoft Teams and Google Meet offer better alternatives for transcription quality, camera features, and managing larger meetings without noise issues.
Senior Manager, Channel Sales at a outsourcing company with 1,001-5,000 employees5.0I’ve used Zoom Workplace Business for six years, finding it reliable, easy to use, and great for meetings and recordings, though I’d like to see more from its AI features and multilingual translation capabilities.
Chief Executive Officer at AlphaBow energy4.0I find Zoom and Teams easy to use for meetings and content sharing, significantly better than Skype or calls. Though not perfect, they meet our needs well, and I’d rate them 8 out of 10.