SAP Business One Reviews

Vendor: SAP

4.1 out of 5

67 reviews
90% willing to recommend

1,707 followers

What is SAP Business One?

The SAP Business One application offers a way to manage your entire business – from accounting and financials, purchasing, inventory, sales and customer relationships, and project management, to operations and human resources. SAP Business One helps you to streamline processes, gain a greater insight into your business, so that you can act fast and make decisions based on real time information, to help you drive profitable growth.

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SAP Business One is the #4 ranked solution in top ERP solutions. PeerSpot users give SAP Business One an average rating of 8.2 out of 10. SAP Business One is most commonly compared to SAP ERP: SAP Business One vs SAP ERP. SAP Business One is popular among the large enterprise segment, accounting for 52% of users researching this solution on PeerSpot. The top industry researching this solution are professionals from a computer software company, accounting for 17% of all views.

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Featured SAP Business One reviews

Muhammad Shehzad

Senior SAP Consultant at Al Essa Company

SAP Business One is easy to use and fully integrated from top to bottom, from vertical to horizontal. Any transaction we are doing in any module is directly integrated with finance. Each and every transaction and report is updated at the same time. This is one of the main benefits of SAP Business One. During a transaction in the sales module, it doesn't have to wait for finance to do posting before it gets updated. Financial transactions are posted at the same time. The general ledger, balance sheet, trial balance, cash flow statement, and all other reports are updated simultaneously. There is no need to wait for any posting or report preparations. Each transaction impacts every report and relevant module at the same time. SAP Business One is one of the best solutions for real-time access to all data. Whenever any transaction is posted, it's immediately available in other modules and relevant reports. This provides real-time access in any module and any report.

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Joseph Daniel

Head Of Information Technology at Shachihata India pvt ltd

It was difficult to deploy SAP Business One because some standard reports are not available, and inventory aging gives duplicate repeated lines, so I need to download and work out those individual lines; for those particular line items, we are facing issues. Additionally, the QC and production-related standard reports are not available, and overall audit logs report is not available; trial report audit trial reports. I am talking about log reports as something to improve in the next updates of SAP Business One. I am using SAP Business One for QC-related activities, the add-on package, and some subcontracting activities, while facing problems mainly with the costing modules. The costing and resource modules cannot be used in our productivity line because assembling employees can use multiple lines on the same dates, leading to costing problems. Costing audits are required, but this is not available in SAP Business One. Moreover, asset tracking for maintenance activities or expenses related to specific machines is not possible, and management is asking for details about those expenses, but I can't track them in the current SAP Business One modules. Real-time data analytics of SAP Business One has not impacted my decision-making because management is asking for dashboards, but I am not getting a clear picture from the supplier and supporting team. We need dashboards, and although drag and drop is available, it sometimes works and sometimes doesn't. Management requests quick view reports and visibility in chart views, but I'm experiencing major problems as I cannot provide these reports, especially since the managing MD is sometimes in Australia and America but faces challenges accessing the same data reports in India. The standard package does not offer reporting levels like YTD, MTD, which are necessary to easily provide management with reports. Financially, I don't see any benefit from using SAP Business One because while some investment has happened, I can't see any return; it is the lowest cost product compared to others. We already replaced the lowest cost product, which is okay, but I am not getting proper reports, and that is a very critical part; if the product gets improved, it will benefit our cost management. The challenges I encountered while implementing SAP Business One were addressed with support from the supplier, and I am not facing any problems regarding this. AI is not implemented in SAP Business One; we see many companies utilizing AI in the current market, but SAP does not have enough provisions because the supplier does not provide information about AI implementation, and that is something I have not heard about.

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Ijlal Naqvi

Lead SAP Cloud Services at a computer software company with 201-500 employees

If I speak about a feature in the tool that helps with financial management, I would say that of all the products I have ever worked on, used, or implemented, the finance part is pretty much the same in all ERPs and bookkeeping software tools. Finance is a regulated thing. It has to generate financial statements related to all the accounts. All financial management systems will look into the ledger, accounts payable, and accounts receivable. Generally the tool has two models. If the tool's in-house model is opted, then just one person is needed to maintain the product as an ERP administrator. If it is through a partner, then we usually have managed services, so you get access to a whole bunch of resources, technical, functional, finance, manufacturing, supply chain, or resources that you can have as part of the managed services contract. My company does not use much of AI with SAP Business One since it is pretty much manual now. It's still pretty much manual for business process enhancements and it still requires more of a consultative approach with more of a human touch. With SAP S4/HANA, there is a process navigator, process data mining tool that does help users since with the use of AI it provides answers to their questions. Recommendations are subjective to the requirements of the users. I would not recommend SAP Business One to a financial services institution or a bank. I would most definitely recommend it to a small family-owned business with about 20,000,000 of revenue, and that too in the area of discrete manufacturing. I rate the tool a seven out of ten.

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SAP Business One mindshare

As of June 2025, the mindshare of SAP Business One in the ERP category stands at 3.5%, down from 6.2% compared to the previous year, according to calculations based on PeerSpot user engagement data.

ERP

PeerResearch reports based on SAP Business One reviews

Type	Title	Date
Category	ERP	Jun 7, 2025	Download
Product	Reviews, tips, and advice from real users	Jun 7, 2025	Download
Comparison	SAP Business One vs SAP S/4HANA	Jun 7, 2025	Download
Comparison	SAP Business One vs SAP ERP	Jun 7, 2025	Download
Comparison	SAP Business One vs Microsoft Dynamics 365 Business Central	Jun 7, 2025	Download

Title	Rating	Mindshare	Recommending
SAP ERP	4.0	18.8%	86%	105 interviews Add to research
SAP S/4HANA	4.2	11.1%	96%	123 interviews Add to research

Valuable Features

SAP Business One features include robust finance, multi-currency support, user-friendly interfaces, and seamless integration across modules. Users appreciate its customization options, localization, and cost-effectiveness for small to medium businesses. With efficient document management and automation, it enhances decision-making and inventory management. Additionally, it offers powerful dashboards, real-time data, and comprehensive functionalities in finance, sales, manufacturing, ERP, and MRP modules. Its integration capabilities and structured view benefit top management, providing a stable and scalable ERP experience.

"The most effective feature of SAP Business One in streamlining my business process is production."
"SAP Business One is one of the best solutions for real-time access to all data."
"One of the biggest advantages of SAP Business One, especially in the public cloud, is that many features are standardized, which reduces the need for customization."

Room for Improvement

SAP Business One users note several areas for enhancement including user interface, web compatibility, integration with other systems, and standard reporting options. Many desire improved HR and payroll features, cloud capabilities, and enhanced analytics tools. The addition of customizable dashboards and mobile support is sought. Challenges also arise in scalability for large businesses, with some experiencing limited functionality in specific modules like production and forecasting. Users wish for smoother third-party integration, better performance, and enhanced security features.

"Financially, I don't see any benefit from using SAP Business One because while some investment has happened, I can't see any return; it is the lowest cost product compared to others."
"Currently, SAP Business One only has ERP modules and lacks HR or payroll modules."
"SAP Business One lacks solutions for some specific use cases, particularly in HR functions and production planning, which require a lot of customization."

ROI

Users cite significant ROI with SAP Business One, highlighting improved efficiency and cost savings. It reduces resource needs and enhances inventory management, leading to decreased costs. SAP Business One allows businesses to maintain operations without increasing staff, utilizing existing infrastructure. Many report financial savings, rapid returns in 4-6 months, and rate ROI highly. The system supports increased operational efficiency, transparency in management, and offers long-term cost advantages over cloud-based ERP services.

Pricing

SAP Business One pricing is generally perceived as reasonable and cost-effective compared to other ERP solutions. Costs typically involve licensing, setup, and maintenance, which vary based on whether the setup is handled internally or by partners. Licensing options include one-time payments with annual maintenance or subscription models with integrated fees. While some users find the licensing costs high, particularly for large user bases, others appreciate the flexible models and consider the solution valuable for SMEs.

"I rate the product pricing structure at around six out of ten due to currency fluctuations posing challenges."
"It's not cheap but offers good value, particularly for medium-sized enterprises."
"If the client's budget is low, they go for SAP Business One."

Popular Use Cases

SAP Business One is primarily utilized for automating business functions, financial management, inventory, and sales operations. Organizations use it for enterprise resource planning across various industries, including manufacturing, retail, and services. It supports modules like CRM, procurement, and logistics. Small to medium enterprises benefit from its ability to integrate with systems for finance reporting and supply chain management, allowing real-time data access. It is suitable for businesses transitioning from other ERP platforms.

Service and Support

SAP Business One support quality varies with partners or consultants often providing assistance. Many users report satisfaction, highlighting responsiveness and technical capabilities. Some find the support framework heavily dependent on the partner involved, affecting the service experience. While many commend their local partners, others mention challenges like slow responses. SAP's knowledge bases, training materials, and online documentation are appreciated, though some desire improved direct assistance. Ratings typically range from seven to nine out of ten.

Deployment

Initial setup of SAP Business One is often described as straightforward, with deployment typically ranging from a day to a few months, depending on customization and complexity. Many report the technical part as easy, while the functional setup requires more time. Some face challenges with integration or specific needs, but most find it manageable. Users find setup easier with prior knowledge of business processes and standards, and having dedicated support facilitates smoother deployment.

Scalability

SAP Business One exhibits strong adaptability with the ability to increase user capacity seamlessly. It is well-suited for small to medium-sized enterprises. Customer experiences vary, with some achieving significant scalability while others encounter limitations, particularly concerning customizations and integrations. Users frequently rate its scalability around seven to eight out of ten. The scalability benefits from frequent updates and can accommodate various organizational structures, although some feel there are more scalable options available.

Stability

SAP Business One is highly stable with minimal issues. Users consistently praise its reliability, noting it doesn't crash or freeze. There is positive feedback on its adaptability, performance, and minimal bugs. Some users mention specific limitations, often linked to older versions or regional customizations, yet they still rate stability favorably. Most find its stability impressive, often rating it between eight and nine out of ten, highlighting strong support and dependable performance over many years.

These insights are based on the in-depth reviews provided by peers to help you make a better buying decision.

Download our SAP Business One Buyer's Guide for additional reliable information.