We performed a comparison between Infor M3 and SAP Business One based on real PeerSpot user reviews.
Find out in this report how the two ERP solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The most valuable feature of the solution is that it is highly customizable."
"provides all modules, supply chain, HR - it's good for management."
"The user interface and user experience were good."
"It's simple to use. You don't need any complex training to use it."
"It's very stable, and it handles all types of industrial and manufacturing businesses in very good ways. I've found it to be easy."
"Its ease of use is most valuable. Inquiries are transparent, and it shows good information on each screen. We don't have to go to 14 different screens to find out about one item, which is a big advantage."
"The most valuable feature is the ability to cover different types of activities, and the requirement for maintenance and data is very low."
"M3 has several useful features for managing supply chains, production, and customer orders. It's an excellent system that helps me meet all my requirements for fixed costs."
"SAP Business One has valuable and helpful features for standard utilities, such as sales, purchasing, inventory, and finance, including Indian localization. Additionally, it is strong in the area of production. It has enhanced capabilities in advanced production planning, maintenance, and other features as needed through the use of add-ons provided by partners. These add-ons run within the solution and can be provided to customers based on their specific production needs."
"I had been using it for the end-to-end functionality."
"The documentation part and the user manuals provided by SAP are quite comprehensive."
"Add-ons that can be implemented are most valuable."
"The most valuable feature of SAP Business One is the dashboards."
"SAP Business One is very stable, and I would rate its performance as ten out of ten."
"I like the monthly order management features."
"The solution offers a structured view and is useful for the top management. The top management finds it organized and structured. It is stable and gives you fewer headaches as an IT manager."
"We can't make modifications to fit the client's requirements."
"Sometimes, M3 alone cannot handle all the planning functionalities required by a customer. It has to be used along with industry-specific planning tools because M3 doesn't have all the features. However, no product can handle all the requirements of all the industries. There will be some shortcomings in all the products. Though this is an area for improvement, it is not a very serious shortfall or limitation. It can be covered by using third-party planning applications that integrate with Infor M3."
"An area for improvement in Infor M3 is training. There should be more training resources available for clients. Clients also find it challenging to get consultants or integrators for Infor M3. The product doesn't have enough resources in the market to help clients."
"The implementation could be simplified, it's complex."
"I would like to have some kind of dashboard to show an overview of different data on the same dashboard or on the same screen instead of moving to BI."
"It should be improved in terms of procurement of the supply chain and business intelligence analysis. We have the Infor BI tool, but it's more complex to use than, for example, Power Pivot or QlikView in the market."
"It would be great if Infor added some new workflows in the finance module. I'd also like to see better integration with third-party applications."
"The solution's technical support is an area with shortcomings that need improvement, especially the support for the product named M3 rather than the support offered by Infor as an organization."
"In the next release, I would like to see the inclusion of cloud features."
"Our company is expanding to different countries, and business is growing. We feel that it is not good enough for the huge volume of the business. On-premises setup is not good enough for the overseas office. We have our onsite premises in Hong Kong, but we have a major sales office in the US. We are looking for a more efficient setup to fulfill our requirements and needs. It can have portals for vendors, suppliers, and customers. I know that they have this feature in version 10, but it still has space to improve."
"The extension of dashboards into mobiles is something which SAP Business One has to improve on."
"The solution could improve by providing HR payroll, quality control, and maintenance. These are the missing features which we have to use add-ons solutions to provide the functionality."
"Business One's production module has room for improvement."
"The standard SAP Business One is sufficient for the Indian region. There is no need for further enhancement as custom solutions can be designed and developed to meet specific needs. For example, HR and payroll is not a standard feature of the solution, but they can be created as a separate custom solution. However, payroll is not a standard function due to the varying norms and regulations across India's 29 states and union territories. Therefore, a standard payroll solution cannot be provided by SAP to add utility and features. Adding it would lead to different versions of the solution and more complexity in managing them. However, it would be useful to have addons to cover the other states which have different regulations."
"SAP Business One would be a great product if more customization is available."
"There are possibilities to extend its functionality. Things such as Quality Management System (QMS) and Payroll are currently not a part of the product. These things are needed."
Infor M3 is ranked 12th in ERP with 13 reviews while SAP Business One is ranked 4th in ERP with 61 reviews. Infor M3 is rated 8.2, while SAP Business One is rated 8.0. The top reviewer of Infor M3 writes "The solution is a reliable, stable, and cost-saving ERP". On the other hand, the top reviewer of SAP Business One writes "Helps with intercompany sales and purchase orders, and optimizes inventory management". Infor M3 is most compared with SAP ERP, Infor LN, SAP S/4HANA and Infor CloudSuite Industrial, whereas SAP Business One is most compared with SAP S/4HANA, SAP ERP, Microsoft Dynamics 365 Business Central, Oracle Fusion Cloud ERP and NetSuite ERP. See our Infor M3 vs. SAP Business One report.
See our list of best ERP vendors.
We monitor all ERP reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.