SAP Business One Reviews

We use the product for managing our manufacturing and trading operations.

The product's automation capabilities have benefited us by providing real-time data and improving decision-making processes.

There could be enhancements in plant maintenance, quality assurance, and HR management features.

We have been using SAP Business One for about three years.

I rate the product stability as a nine out of ten.

We currently have 75 users actively using SAP Business One.

Improved technical support would significantly enhance our ability to address scalability challenges effectively.

Neutral

We previously utilized a local ERP solution. However, we encountered numerous issues, prompting us to seek a more reliable and comprehensive ERP system like SAP Business One.

We encountered manageable challenges within our team's capabilities during the initial setup. It took approximately a year to deploy it across all 13 companies in our group. 

We have a dedicated team of six members responsible for ongoing maintenance. I rate the process as an eight out of ten.

We took help from a third-party vendor for product implementation.

We have achieved significant ROI through improved operational efficiency and enhanced decision-making capabilities.

I rate the product pricing structure at around six out of ten due to currency fluctuations posing challenges.

The product's material requirements planning (MRP) feature has been crucial for our production planning and overall efficiency.

Its real-time data capabilities initially provided critical insights that supported our decision-making. It effectively meets our data security and compliance requirements.

I rate SAP Business One as a seven out of ten. It's a robust solution that could benefit from additional features to enhance its capabilities further.

The solution offers a complete module encompassing finance, material management, sales, and CRM. Additionally, plugins are available, including those for taxation, particularly for GST.

In my work, I use this application extensively to manage our services. Since our company primarily deals with services, it helps in inventory tracking, maintenance, and service management. The application offers end-to-end visibility, allowing me to monitor various aspects such as vendor shipments, warehouse inventory, items in transit, and documentation related to taxation and transportation.

The solution offers a structured view and is useful for the top management. The top management finds it organized and structured. It is stable and gives you fewer headaches as an IT manager. 

While SAP has been a leader in the enterprise and SME segments, many competitors have emerged with new features, especially in analytic modules like Salesforce and Oracle. The rise of cloud tools from providers like Amazon, Google, and Azure, offering analytics and visual analytical tools, has contributed to this shift.It seems SAP Business One may not have focused as much on this aspect, prioritizing the basic functioning of the enterprise. As a result, the latest user experience, particularly in digital aspects of data consumption, may not be on par with what's available in the market.

I have been using the product for ten years. 

SAP Business One's stability is very high. 

The product's scalability is good. My company has less than 50 users who use it daily. 

The tool's response time is fairly low. The team has good technical ability. However, the product takes time for overall turnaround. 

Positive

We switched to the product because we sought more stability and wanted to meet specific government compliance requirements. The need for a trusted solution, particularly regarding audits, played a crucial role in our decision-making process.

There is significant room for improvement in setting up SAP Business One. The current process is fairly rudimentary. Deployment takes a couple of days to complete. 

Our SAP partner helped with the tool's deployment. 

SAP Business One is not cheap. 

I rate the solution a seven out of ten. 

We have different customers in multiple industries, such as pharmaceutical manufacturing testing. They use the solution for their entire operation for many functions, such as marketing, purchases, production, and finances. The solution has 16 different implementation verticles.

This solution can be deployed on the cloud or on-premise. The solution can be used with many cloud vendors, such as Alibaba, Microsoft Azure, and Amazon AWS.

The most valuable features of SAP Business One are user-friendliness, ease of use, visibility, and flexibility. Customizing the solution is simple.

The production scheduling, manufacturing, and planning could improve in SAP Business One. Additionally, the projection management module could improve. These functionalities are important in the construction industry we are working in at the moment.

I have been using SAP Business One for approximately 15 years.

The solution is highly stable.

I rate the stability of SAP Business One a nine out of ten.

We have approximately 200 customers using this solution. Our customers have users using this solution ranging from five to a hundred.

The solution is scalable.

I rate the scalability of SAP Business One a seven out of ten.

Most of our issues are resolved at our partner support level, there are very few issues that we need to contact the vendor about.

I rate the support of SAP Business One an eight out of ten.

Positive

The initial setup of SAP Business One is simple.

Once we have signed a contract with the customer for SAP Business One, we mobilize the team and follow the SAP ESET methodology. The team begins by collecting requirements through multiple sessions. Two documents are then prepared, one technical and one functional, followed by the compute configuration step. Once the configuration is complete, training is provided. We then prepare the checklist, followed by the reports, before finally activating the system. This process follows a five-phase approach, known as the five-phase methodology.

The time it takes to implement the solution large caries on the environment, such as size. In some complex environments, the process can take six months.

I rate the initial setup of SAP Business One an eight out of ten.

The price of SAP Business One is high for smaller businesses to afford. The currency plays a large part in the fluctuation of the solution's price when we convert the USD to our local currency. $1,400 is for a limited license and $3,700 is for a professional license.

The prices of the licenses are different depending on the model you choose, such as a limited-use license. 

I rate the price of SAP Business One a seven out of ten.

I would recommend this solution to others, it has good features, many modules, and is user-friendly.

I rate SAP Business One an eight out of ten.

SAP Business One is for small to medium enterprises that like to save time regarding bookkeeping, inventory, purchasing, sales, manufacturing, and project management.

What's most helpful to customers who use SAP Business One is that the solution is fully integrated and easy to use. It's very easy to digest and has many features for small to medium companies.

I also found the built-in KPIs in SAP Business One valuable. You can do business analysis on the solution without integrating it with third-party solutions.

I also like that if you want to add advanced project management or manufacturing or other niches, you can also find many solutions you can integrate with SAP Business One.

SAP Business One could be improved if SAP creates one platform to integrate different solutions, particularly having a multi-company concept rather than having different databases. The solution could be similar to SAP S/4 Hana and the SAP Business ByDesign concept.

I've been working with SAP Business One for thirteen years now.

SAP Business One has been very stable in its twenty-five years in the market. It's the largest of any international ERP solution, with around seventy-five thousand customers all over the globe and about three million users.

Its stability is five out of five for me.

Regarding scalability, SAP Business One is easy to scale. Adding a new solution or business or customizing the solution to fit a specific company is easy. SAP Business One is very scalable, so it's a five out of five.

As a partner, my company provides customer service 24/7 all over the globe. My company has support in eighty-eight countries, and the support my company offers is a five out of five, but for other partners, it's a three or a four.

The number of technical support staff my company assigns to each customer depends on the company size. For example, one support was given to a specific company, but it was too much of a headache for just one staff member.

The initial setup for SAP Business One is straightforward. It's the easiest solution to set up, so it's a five out of five for me.

The deployment strategy I used for SAP Business One is called the ASAP methodology from SAP, or the accelerated implementation methodology. It starts with blueprinting, then realization, and then fine-tuning or the go live. After going live, that's when support happens.

The deployment usually takes three to six months.

You can get ROI from SAP Business One in four to six months. In terms of ROI, it's a five out of five because it's a solution that gets ROI the fastest.

The licensing cost for SAP Business One is affordable, and I'd rate it as four out of five. The license covers the software, the configuration, and the services, but if you want technical support, you'd need to pay for that separately.

My company gives free support to customers who pay the annual maintenance contract.

My company is a service provider for SAP.

I recently provided SAP Business One to customers. I've always offered the latest version of the solution to my customers.

SAP Business One is hosted on the cloud, on-premises, and by subscription. It has multiple options for deployment.

Outside of the MENA region, the solution is on the SAP cloud, but within the MENA region, there's no data center for SAP for the cloud version, so SAP Business One is hosted on a partner-managed cloud.

One consultant can deploy SAP Business One from end to end, with assistance from multiple teams from multiple stakeholders from the customer side.

The number of users of SAP Business One varies. Some companies have three thousand users, while some have five users. It's based on the company size and business processes rather than the company's revenue.

The solution is suitable for small, medium, and large enterprises, depending on the business process.

My rating for SAP Business One is nine out of ten.

Choosing a solution for whatever purpose, for example, adjusting the procurement cycle, looking into the costing for your manufacturing company, or integrating invoices, requires a reliable solution, one that you can implement quickly and securely, and that could be SAP Business One.

The solution is mainly used by customers in the manufacturing industry, particularly in areas where there is no need for extensive maintenance and quality control modules. Maintenance and quality control modules are not a part of the core SAP Business One. In short, we serve those businesses that are involved in core manufacturing and have a supply chain but don't need quality control and maintenance. The modules that come with SAP Business One are typically used for procurement, sales, or finance, and we, as implementers, are involved in the implementation phase.

The graphical view of connections between different transactions is a valuable feature of the solution.

In SAP Business One, customization can be made easier. Even though UDF is available in the solution, form creation and all such related activities should be made easier.

In the solution's future releases, I would like to see quality control and plant maintenance modules.

My company is a service provider and acts as implementers for SAP, including SAP Business One. So, we implement SAP ERP, and we have been involved in the implementation work for SAP since 2014. As time progresses, new modules or versions get introduced in the solution, and we take up the implementation process for them.

It is a stable solution. Stability-wise, I rate the solution an eight out of ten.

It is a scalable solution. Scalability-wise, I rate the solution a nine out of ten. Around 100 users in my organization use the solution.

I rate the technical support a seven out of ten.

Neutral

On a scale of one to ten, where one is difficult, and ten is easy, I rate the initial setup process a seven.

I rate it a seven because they recently came up with the browser access, while many other solutions were already on the browser access for a long time.

Some clients prefer the solution to be deployed on the cloud, while some prefer it to be deployed on-premises. Also, the deployment process takes place in less than a day.

I rate the solution's pricing a six or seven out of ten since it is expensive.

I would tell those planning to use the solution that though it is a good solution, it might not be a complete solution since there are some missing features in it. Overall, I rate the solution an eight out of ten.

We are using SAP Business One for all finance modules, production, and logistics.

The most valuable feature of SAP Business One is the ability to manage your entire business with one software package.

The solution could improve by having some added authentication, such as SAP CC or SAP S4HANA.

I have been using SAP Business One for approximately eight years.

I have not had issues with the stability of SAP Business One.

SAP Business One is useful for small and medium-sized companies.

We have approximately 65 people using the solution in my organization.

I rate the scalability of SAP Business One an eight out of ten.

The support from SAP is good and there is useful online documentation if we have issues.

We are a growing business and we might switch solutions because this solution is best suited for small to medium-sized companies. 

I rate the support from SAP Business One a nine out of ten.

Positive

The initial setup of SAP Business One is easy. The implementation process did not take long. We have two servers, one for testing and the other for production. We have GIT services for deploying SAP Business One.

We used approximately use two people for the deployment of the solution.

The ROI is good for SAP Business One. We have received cost and time savings. We require fewer resources by using the solution.

The price of SAP Business One is expensive and there is only a standard license.

The vendor maintains the server we use for SAP Business One.

I rate SAP Business One an eight out of ten.

Our whole business depends on SAP Business One for many aspects, such as sales, and financials. E\verything is done through the solution.

The most valuable features of SAP Business One are the financials, sales, and production. They are very helpful. Additionally, it is very easy to use and the user interface is stable in the application and on the web.

SAP Business One could improve project management, quality assurance, material management, forecasting, full costing, and quality control. Many modules are missing in this solution.

I have been using SAP Business One for approximately 12 years.

SAP Business One is a highly stable solution.

SAP Business One is scalable.

We have approximately 145 users using this solution at all levels of my company.

I rate the scalability of SAP Business One a four out of five.

The support from SAP Business One is good. However, sometimes they can be slow with their response.

I rate the support from SAP Business One a four out of five.

Positive

The initial setup of SAP Business One was not complex. The migration from our older electric system was straightforward and took three to four months to complete.

We used a local consultant to do the implementation.

There is a license to use this solution and the price is good.

I rate the price of SAP Business One a seven out of ten.

We are planning to migrate to SAP S/4HANA.

We use five people for the maintenance of the solution.

I strongly recommend this solution to others.

I rate SAP Business One a seven out of ten.

I mainly use Business One to manage operations, including finance and sales.

Business One's best feature is transport management and collections.

There are problems with Business One's collection management and reconciliation. It's also quite difficult to automate with external systems, and its reporting could be clearer. In the next release, Business One should include automation for mobile apps.

I've been using Business One for over seven years.

Business One is stable.

Business One is scalable.

SAP's technical support used to be good but has become very unresponsive.

Neutral

I previously used SAP S/4.

The initial setup was a very simple process and took a couple of hours since we were using a client web version.

Business One's prices are really high, with a one-time cost of around one lakh.

I evaluated Tally, a local Indian product, but it lacked data security.

Business One is good for smaller and medium-sized companies that want to handle simple business processes. For those companies, I would rate Business One nine out of ten, but overall I give it four out of ten.