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NetSuite ERP vs SAP Business One comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Oct 28, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
5.4
NetSuite ERP outperforms QuickBooks with enhanced currency handling, scalability, and quick ROI through improved management, support, and cost reduction.
Sentiment score
2.0
SAP Business One improves efficiency and savings with rapid ROI, enhancing decision-making, inventory management, and resource utilization.
My current organization finds NetSuite ERP really helpful for cost reduction and return on investment in the long run.
Software Developer at Techasoft Pvt Ltd.
There are instances of significant cost saving by improving processes and obtaining necessary data for better analysis.
Solution Architect at Seidor
 

Customer Service

Sentiment score
4.6
NetSuite ERP support is mixed; praised for responsiveness yet criticized for slow responses and inexperienced staff, with service quality tier-dependent.
Sentiment score
5.9
SAP Business One support is satisfactory but varies with partner competence, leading to mixed user experiences with responsiveness and effectiveness.
I cannot get any contact directly with Oracle, as they redirect you to a partner.
Principle Consultant at iOCO
For the support of NetSuite ERP, I find that you have to buy it to get fast responses.
Software Developer at Techasoft Pvt Ltd.
The previous user left the company without sharing their password, so at that time I need to log those particular issues or reset the password; the facility is not available in the current system, and I have to raise tickets, waiting for updated passwords, which is very critical.
Head Of Information Technology at Shachihata India pvt ltd
When the system or solution has a failure unrelated to the database, they become lost.
Senior Sales and Presales Director at a tech services company with 51-200 employees
Through the SAP portal, we can access direct support, which includes notes and a massive community for resources.
Consultant Enterprise Solutions - SAP Business One and Google Workspace ( G Suite) at Axleta
 

Scalability Issues

Sentiment score
7.5
NetSuite ERP is highly scalable, effectively managing growth and complexity with adaptable modules and cloud-based flexibility.
Sentiment score
7.7
SAP Business One is adaptable for medium-sized enterprises, offering cloud deployment and integration benefits, but faces flexibility limitations.
For golden partners, NetSuite ERP provides more options and enhanced reliability for scalability.
Sr Analyst at Freelance
SAP Business One is not very scalable, as it is aimed at medium to small-scale industries.
Practice Head at Panfish
If your company is looking for an ERP to run end-to-end business, this is the solution.
Senior Sales and Presales Director at a tech services company with 51-200 employees
The scalability of SAP Business One is very high.
Deputy General Manager at PBSS
 

Stability Issues

Sentiment score
7.3
NetSuite ERP is highly reliable with 99.9% uptime, seamless upgrades, minimal bugs, but occasionally affected by server issues.
Sentiment score
7.7
SAP Business One is highly stable and reliable, excelling in accurate financial reporting and integration across branches.
Sometimes I wait thirty, forty, or fifty seconds for a screen to refresh.
Principle Consultant at iOCO
For any issues, Workato contacts NetSuite ERP directly to resolve tickets or problems.
Sr Analyst at Freelance
We can maintain our clients with the latest delivery version stable; it is a stronger product and ERP that improves with each version.
Client Service | SAP Business One at H&CO LATAM
SAP Business One is a very stable solution, and I rate its stability as ten out of ten.
Solution Architect at Seidor
I rate the stability of SAP Business One an eight out of ten.
Head Of Information Technology at Shachihata India pvt ltd
 

Room For Improvement

NetSuite ERP faces user interface and customization challenges, lacking features and support, with a complex setup and high pricing.
SAP Business One needs user interface, integration, analytics improvements, and better scalability, customization, deployment, and cloud functionality.
The addition of AI features in NetSuite ERP would enable automatic triggering, approval processes, and event streams to IT teams or cross-functional teams.
Sr Analyst at Freelance
My sales and warehouse managers don't find the demand planning feature effective.
Software Developer at Techasoft Pvt Ltd.
The way that lists refresh and the way the drop-downs work are not very intuitive.
Principle Consultant at iOCO
The solution lacks scalability as it targets medium to small-scale industries.
Practice Head at Panfish
They also need to plan for integrating a small HR or payroll module.
Senior SAP Consultant at Al Essa Company
Costing audits are required, but this is not available in SAP Business One.
Head Of Information Technology at Shachihata India pvt ltd
 

Setup Cost

NetSuite ERP pricing is usage-based, varies by users/modules, and can start around $50,000 with potential discounts.
SAP Business One offers fair pricing with variable costs based on licenses, users, region, plus additional service fees.
My IT managers say that some of their features are quite expensive.
Software Developer at Techasoft Pvt Ltd.
It is expensive compared to other modules or ERPs.
Senior SAP Consultant at Al Essa Company
The pricing of SAP Business One is fair.
Solution Architect at Seidor
 

Valuable Features

NetSuite ERP offers robust features like customizable dashboards, real-time reporting, and automation, enhancing efficiency and decision-making.
SAP Business One offers comprehensive, user-friendly, and scalable solutions for financial management and diverse business needs across industries.
The interface is easily understandable even for a common user, unlike the NetSuite ERP direct website which requires more technical knowledge.
Sr Analyst at Freelance
NetSuite ERP's inventory management feature has helped optimize stock levels and customer satisfaction because the inventory management module is decent.
Software Developer at Techasoft Pvt Ltd.
The most valuable feature I find in NetSuite ERP is that it functions as an accounting package for our accounting needs.
Principle Consultant at iOCO
This feature allows me to get all the necessary data required to best analyze the business and improve processes.
Solution Architect at Seidor
The general ledger, balance sheet, trial balance, cash flow statement, and all other reports are updated simultaneously.
Senior SAP Consultant at Al Essa Company
Regarding reporting capabilities, SAP Business One provides in-built reports and allows us to use crystal reports, which we can customize and develop our own reports alongside running SQL queries with the query generator to create SQL reports.
Consultant Enterprise Solutions - SAP Business One and Google Workspace ( G Suite) at Axleta
 

Categories and Ranking

NetSuite ERP
Ranking in Cloud ERP
3rd
Average Rating
7.8
Reviews Sentiment
6.2
Number of Reviews
38
Ranking in other categories
Activity Based Costing Software (6th), Billing Software (3rd)
SAP Business One
Ranking in Cloud ERP
4th
Average Rating
8.2
Reviews Sentiment
6.3
Number of Reviews
96
Ranking in other categories
ERP (3rd)
 

Mindshare comparison

As of December 2025, in the Cloud ERP category, the mindshare of NetSuite ERP is 15.0%, down from 30.0% compared to the previous year. The mindshare of SAP Business One is 7.0%, down from 9.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Cloud ERP Market Share Distribution
ProductMarket Share (%)
NetSuite ERP15.0%
SAP Business One7.0%
Other78.0%
Cloud ERP
 

Featured Reviews

SM
Sr Analyst at Freelance
Integration tools streamline financial operations and enhance data management
The most beneficial feature in Workato is its accessibility. The interface is easily understandable even for a common user, unlike the NetSuite ERP direct website which requires more technical knowledge. In Workato, NetSuite ERP provides options for new employee records, invoice reports, and batch files processing. The batch processing capability allows handling up to 10,000 records simultaneously, which reduces tasks and processing time significantly. Regarding scalability, NetSuite ERP offers excellent options and reduces manual interventions through automation. In the past three months, I have observed improvements in their options and data storage capabilities, showing enhanced scalability compared to previous versions.
Hatem Mohamed Nageeb Salama - PeerSpot reviewer
Senior Sales and Presales Director at a tech services company with 51-200 employees
Provides efficiency for small businesses, but requires costly add-ons for broader capabilities
I am currently using SAP products but not primarily selling SAP. Regarding real-time data processing capabilities, it is partially helpful for decision-making. It has built-in capability for real-time data, but it's not interactive data analytics. People need another solution such as Power BI to be integrated to get real-time data with interactive analytics. When it comes to customizing reporting in SAP Business One, it has the capability to customize reports via SAP Crystal Reports. It has a good amount of reports, but for each business, you need to understand exactly what the customer needs to customize their reports. The solution includes a mobile app to access key business information, though it is a very weak mobile app. The main benefit SAP Business One provides to users is ease of access. It's very good to present to customers, both from the interface and capabilities perspective. It's suitable for small to medium companies, making the buy-in for the solution very good. The pricing for SAP Business One is very competitive. Overall, SAP Business One is a very good solution for small to medium businesses. If your company is looking for an ERP to run end-to-end business, this is the solution. You need specific add-ons to run in specific industries, but it's approximately 70% good for most small to medium companies. My overall rating for SAP Business One is 7 out of 10.
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Top Industries

By visitors reading reviews
Computer Software Company
15%
Manufacturing Company
9%
Financial Services Firm
7%
Comms Service Provider
6%
Computer Software Company
17%
Manufacturing Company
14%
Educational Organization
6%
Comms Service Provider
5%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business27
Midsize Enterprise7
Large Enterprise5
By reviewers
Company SizeCount
Small Business45
Midsize Enterprise30
Large Enterprise24
 

Questions from the Community

What do you like most about NetSuite ERP?
The inventory feature in NetSuite ERP is very valuable to me because it provides clear estimates about the depreciation of details and includes useful mobile modules.
What is your experience regarding pricing and costs for NetSuite ERP?
The initial cost for NetSuite ERP depends on the business size. My IT managers say that some of their features are quite expensive.
What needs improvement with NetSuite ERP?
Some clients in my past complained about the accounting setup, as it requires people who already have knowledge about NetSuite ERP. They don't appreciate having to pay for consultants or specialist...
Are there any advantages of SAP S4 HANA over SAP Business One (SAP B1) apart from the cost?
SaP Business One is a complete solution for business management. The software applications are broad, ranging from accounting to project management and human resources. It is very versatile and com...
What do you like most about SAP Business One?
It's user-friendly and comes with comprehensive manuals. So, it is easy to learn to use SAP Business One
 

Also Known As

No data available
Business One, SAP Business One on AWS
 

Overview

 

Sample Customers

2Pure, Accuvant, Actian, Adtegrity, Advantage Sign Supply, All-Safe Pool Safety Products, Alton Lane, AMC Liquidators
Ego Pharmaceuticals Pty. Ltd
Find out what your peers are saying about NetSuite ERP vs. SAP Business One and other solutions. Updated: December 2025.
879,259 professionals have used our research since 2012.