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SAP Business One vs SAP S/4HANA Cloud comparison

The compared SAP Business One and SAP S/4HANA Cloud solutions aren't in the same category. SAP Business One is ranked #4 in ERP , with an average rating of 8.1, and holds a 3.5% mindshare in the category. SAP S/4HANA Cloud is ranked #3 in CE , with an average rating of 8.0, and holds a 16.9% mindshare. Additionally, 90% of SAP Business One users are willing to recommend the solution, compared to 89% of SAP S/4HANA Cloud users who would recommend it.
SAP Business One
Read 67 SAP Business One reviews
  • 4,185 Views
  • 2,934 Comparison Views
90% willing to recommend
SAP S/4HANA Cloud
Read 55 SAP S/4HANA Cloud reviews
  • 1,515 Views
  • 614 Comparison Views
89% willing to recommend
 

Comparison Buyer's Guide

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Executive Summary
We performed a comparison between SAP Business One and SAP S/4HANA Cloud based on real PeerSpot user reviews.

Find out what your peers are saying about SAP, Microsoft, Infor and others in ERP.

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Buyer's Guide
ERP
May 2025
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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
5.0
SAP Business One provides rapid ROI and cost savings through improved efficiency, inventory management, and operational transparency.
Sentiment score
4.5
SAP S/4HANA Cloud users saw long-term ROI and efficiency, despite high initial costs and varied experiences.
No quotes available
For more quotes and insights, download the SAP Business One report
The transcript suggests SAP S4HANA Cloud may offer cost and time savings.
For more quotes and insights, download the SAP S/4HANA Cloud report
 

Customer Service

Sentiment score
6.7
SAP Business One's customer service satisfaction varies, with users relying on partners and experiences ranging from excellent to inconsistent.
Sentiment score
6.9
SAP S/4HANA Cloud's service is praised for professionalism but criticized for long response times and support channel navigation challenges.
The previous user left the company without sharing their password, so at that time I need to log those particular issues or reset the password; the facility is not available in the current system, and I have to raise tickets, waiting for updated passwords, which is very critical.
Getting support is not easy and requires more personnel and documentation to improve the support ecosystem.
We received support within a couple of days maximum.
For more quotes and insights, download the SAP Business One report
My experience shows that it often requires another level or two to reach someone who can effectively address the problems.
If tickets are raised to the wrong team, it takes considerable time to be routed to the appropriate team.
SAP doesn't typically listen to individual feedback because of their position as the number one product.
For more quotes and insights, download the SAP S/4HANA Cloud report
Joseph Daniel - PeerSpot reviewerMadhava Pemmaraju - PeerSpot reviewerMuhammad Shehzad - PeerSpot reviewer
NG
ArupGoswami - PeerSpot reviewerShiral Soysa - PeerSpot reviewer
 

Scalability Issues

Sentiment score
7.5
SAP Business One is scalable for growing businesses, adapting to increased users with frequent updates enhancing capabilities.
Sentiment score
7.7
SAP S/4HANA Cloud is praised for scalability, adaptability, and integration, suiting both large and small enterprises effectively.
SAP Business One is not very scalable, as it is aimed at medium to small-scale industries.
For more quotes and insights, download the SAP Business One report
No quotes available
For more quotes and insights, download the SAP S/4HANA Cloud report
 

Stability Issues

Sentiment score
8.2
SAP Business One is highly stable and reliable, with minor issues only in older versions and complex tax areas.
Sentiment score
7.4
SAP S/4HANA Cloud is praised for stability and performance, though updates and customizations can occasionally affect reliability.
I rate the stability of SAP Business One an eight out of ten.
For more quotes and insights, download the SAP Business One report
SAP S_4HANA Cloud is very stable, especially for bigger corporates that are geographically spread out.
It is very flexible and can cater to every industry.
For more quotes and insights, download the SAP S/4HANA Cloud report
Joseph Daniel - PeerSpot reviewerShiral Soysa - PeerSpot reviewerArupGoswami - PeerSpot reviewer
 

Room For Improvement

SAP Business One users seek enhanced UI, integration, reporting, browser compatibility, and improved analytics, production, HR, and mobile enhancements.
SAP S/4HANA Cloud needs interface, mobile, and user improvements, with cost, integration, and complexity posing challenges for businesses.
The solution lacks scalability as it targets medium to small-scale industries.
They also need to plan for integrating a small HR or payroll module.
Costing audits are required, but this is not available in SAP Business One.
For more quotes and insights, download the SAP Business One report
The challenge is that if a customer has already deployed the entire solution on-premises, it becomes difficult to immediately convert to the new product and manage new license costs.
This reliance on ETL experts or data engineers is necessary to ensure clean quality data, which is critical for the effective operation of the SAP S_4HANA system.
It should have features or facilities so customers can get audit-related queries resolved independently without requiring ticket-based service.
For more quotes and insights, download the SAP S/4HANA Cloud report
Madhava Pemmaraju - PeerSpot reviewerMuhammad Shehzad - PeerSpot reviewerJoseph Daniel - PeerSpot reviewerRamesh Pampana - PeerSpot reviewer
NG
ArupGoswami - PeerSpot reviewer
 

Setup Cost

SAP Business One offers reasonable pricing, though costs can be high for small businesses, depending on setup and location.
SAP S/4HANA Cloud pricing is modular and expensive, typically more suitable for larger enterprises than smaller businesses.
It is expensive compared to other modules or ERPs.
For more quotes and insights, download the SAP Business One report
No quotes available
For more quotes and insights, download the SAP S/4HANA Cloud report
 

Valuable Features

SAP Business One offers robust financial management, customization, scalability, and advanced analytics, enhancing efficiency for small to medium enterprises.
SAP S/4HANA Cloud enhances business efficiency with integration, real-time analytics, scalability, and global access, supporting diverse platforms.
The general ledger, balance sheet, trial balance, cash flow statement, and all other reports are updated simultaneously.
One of the biggest advantages of SAP Business One, especially in the public cloud, is that many features are standardized, which reduces the need for customization.
The most effective feature of SAP Business One in streamlining my business process is production.
For more quotes and insights, download the SAP Business One report
Some of the most important features include data analytics and real-time data analysis capabilities.
The integration between SAP EWM and S4HANA Cloud is seamless.
SAP S/4HANA Cloud provides integration, controls, efficiency, visibility into business operations, and collaboration, especially for geographically spread operations.
For more quotes and insights, download the SAP S/4HANA Cloud report
Muhammad Shehzad - PeerSpot reviewerMadhava Pemmaraju - PeerSpot reviewerJoseph Daniel - PeerSpot reviewerClaudeDa Silva - PeerSpot reviewer
AS
Shiral Soysa - PeerSpot reviewer
 

Categories and Ranking

SAP Business One
Average Rating
8.2
Reviews Sentiment
6.7
Number of Reviews
67
Ranking in other categories
ERP (4th)
SAP S/4HANA Cloud
Average Rating
8.0
Reviews Sentiment
6.8
Number of Reviews
55
Ranking in other categories
Cloud ERP (3rd)
 

Mindshare comparison

While both are Enterprise Resource Planning solutions, they serve different purposes. SAP Business One is designed for ERP and holds a mindshare of 3.5%, down 6.2% compared to last year.
SAP S/4HANA Cloud, on the other hand, focuses on Cloud ERP, holds 16.9% mindshare, up 12.3% since last year.
ERP
Cloud ERP
 

Featured Reviews

Muhammad Shehzad - PeerSpot reviewer
Fully integrated modules enhance seamless data interaction and real-time decision-making
SAP Business One is easy to use and fully integrated from top to bottom, from vertical to horizontal. Any transaction we are doing in any module is directly integrated with finance. Each and every transaction and report is updated at the same time. This is one of the main benefits of SAP Business One. During a transaction in the sales module, it doesn't have to wait for finance to do posting before it gets updated. Financial transactions are posted at the same time. The general ledger, balance sheet, trial balance, cash flow statement, and all other reports are updated simultaneously. There is no need to wait for any posting or report preparations. Each transaction impacts every report and relevant module at the same time. SAP Business One is one of the best solutions for real-time access to all data. Whenever any transaction is posted, it's immediately available in other modules and relevant reports. This provides real-time access in any module and any report.
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Ramesh Pampana - PeerSpot reviewer
Extensive real-time analytics and superior support enhance decision making but continued product evolution impacts existing investments
Improvement is needed, and they need to slow down. When I say slow down, they need to do more validation. Things are going rapidly and changing fast. For example, they moved from SAP SRM product to SAP CLM. They bought IBM CLM and marketed it as SAP CLM. Shortly after, they bought SAP Ariba and discontinued the SAP CLM product. Now they state that SAP SRM is outdated and has reached sunset. The challenge is that if a customer has already deployed the entire solution on-premises, it becomes difficult to immediately convert to the new product and manage new license costs. From a consulting perspective, it appears that SAP's biggest competitor is itself, as they sometimes discontinue their own products to promote new ones.
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Top Industries

By visitors reading reviews
Computer Software Company
17%
Manufacturing Company
14%
Healthcare Company
6%
Financial Services Firm
6%
Computer Software Company
17%
Manufacturing Company
12%
Construction Company
6%
Financial Services Firm
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

Are there any advantages of SAP S4 HANA over SAP Business One (SAP B1) apart from the cost?
SaP Business One is a complete solution for business management. The software applications are broad, ranging from accounting to project management and human resources. It is very versatile and com...
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What do you like most about SAP Business One?
It's user-friendly and comes with comprehensive manuals. So, it is easy to learn to use SAP Business One
See all answers
What is your experience regarding pricing and costs for SAP Business One?
It is expensive compared to other modules or ERPs.
See all answers
What do you like most about SAP S/4HANA Cloud?
The manufacturing area is a good feature.
See all answers
What is your experience regarding pricing and costs for SAP S/4HANA Cloud?
SAP S/4HANA Cloud is very expensive, both to purchase and maintain. It's important to evaluate the costs of recruiting and maintaining trained personnel as it's not just a one-time payment yet requ...
See all answers
What needs improvement with SAP S/4HANA Cloud?
While SAP S/4HANA Cloud offers numerous functional benefits and powerful integration capabilities, there remain certain usability and operational challenges—particularly within the Fiori applicatio...
See all answers
 

Comparisons

SAP S/4HANA vs SAP Business One Logo
SAP S/4HANA vs SAP Business One
Compared 33% of the time
SAP ERP vs SAP Business One Logo
SAP ERP vs SAP Business One
Compared 20% of the time
Microsoft Dynamics 365 Business Central vs SAP Business One Logo
Microsoft Dynamics 365 Business Central vs SAP Business One
Compared 9% of the time
Oracle Fusion Cloud ERP vs SAP Business One Logo
Oracle Fusion Cloud ERP vs SAP Business One
Compared 6% of the time
Epicor ERP vs SAP Business One Logo
Epicor ERP vs SAP Business One
Compared 4% of the time
More SAP Business One Competitors
Oracle Fusion Cloud ERP vs SAP S/4HANA Cloud Logo
Oracle Fusion Cloud ERP vs SAP S/4HANA Cloud
Compared 24% of the time
SAP Business ByDesign vs SAP S/4HANA Cloud Logo
SAP Business ByDesign vs SAP S/4HANA Cloud
Compared 22% of the time
NetSuite ERP vs SAP S/4HANA Cloud Logo
NetSuite ERP vs SAP S/4HANA Cloud
Compared 8% of the time
Microsoft Dynamics 365 Business Central vs SAP S/4HANA Cloud Logo
Microsoft Dynamics 365 Business Central vs SAP S/4HANA Cloud
Compared 8% of the time
Oracle E-Business Suite vs SAP S/4HANA Cloud Logo
Oracle E-Business Suite vs SAP S/4HANA Cloud
Compared 8% of the time
More SAP S/4HANA Cloud Competitors
 

Product Reports

Buyer's Guide
SAP Business One
May 2025
SAP Business One reportDownload SAP Business One product report
Buyer's Guide
SAP S/4HANA Cloud
May 2025
SAP S/4HANA Cloud reportDownload SAP S/4HANA Cloud product report
 

Also Known As

Business One
SAP S4HANA Cloud
 

Overview

The SAP Business One application offers a way to manage your entire business – from accounting and financials, purchasing, inventory, sales and customer relationships, and project management, to operations and human resources. SAP Business One helps you to streamline processes, gain a greater insight into your business, so that you can act fast and make decisions based on real time information, to help you drive profitable growth.

SAP

SAP S/4HANA stands for SAP Suite 4 HANA. It is a next-generation integrated enterprise resource planning (ERP) software that is designed for businesses of all sizes, in all industries, that require deep and broad functionality combined with a high degree of flexibility. SAP S/4HANA was launched in 2015 and been adopted by more than 3,200 customers over a period of sixteen months. SAP S/4HANA is materially different from anything SAP has done before and represents the company’s biggest innovation since SAP R/3.

SAP S/4HANA is intended to provide a digital core for an organization. It is fully architected for the most advanced in-memory platform, SAP HANA, and is designed on the most modern design principles with the SAP Fiori user experience to create a personalized and simple feel on users’ device of choice (tablet, laptop, mobile). SAP S/4HANA aims to simplify an organizations’ system landscape and reduce total cost of ownership by shrinking the data footprint while at the same time improving productivity levels in the form of higher throughput. Timelines for cloud deployments average around six months.

SAP S/4HANA is designed to drive business innovation by connecting people, devices, and business networks in real time to support the development of new business models. It will also help accelerate the adoption of, and connection to, the Internet of Things and Big Data. SAP S/4HANA can analyze big data at unprecedented speed allowing users to access real-time information from anywhere, any way they’d like and thus help managers make truly insightful decisions. The simplified data model allows customers to reimagine their IT, helping to drive lower costs and deliver IT efficiency. This, coupled with the SAP S/4HANA prediction and simulation capabilities allow it to anticipate the impact of business outcomes. By doing all the above, SAP S/4HANA aims to provide ultimate sophistication in the simplest possible manner.

To learn more about SAP S/4HANA, visit http://go.sap.com/product/enterprise-management/s4hana-erp.html

SAP
 

Sample Customers

Ego Pharmaceuticals Pty. Ltd
La Trobe University, Carrefour Comércio e Indústria Ltda, Delaware Consulting and Corning Inc.
Buyer's Guide
ERP
May 2025
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