

SAP Business One and Microsoft Dynamics AX are major players in the ERP market, but SAP Business One holds the upper hand in terms of pricing and ease of access, making it more attractive for small to medium enterprises.
Features: SAP Business One stands out with straightforward financial management, ease of use, and robust localization capabilities, catering well to diverse international markets. Microsoft Dynamics AX is known for its comprehensive features, excelling in deep integrations and scalability, which are beneficial for larger enterprises with complex requirements.
Room for Improvement: SAP Business One could enhance production planning, improve reporting tools, and simplify user interfaces for better user experience. Microsoft Dynamics AX needs to focus on modernizing its production area, including enhancements to the Bill of Materials and better subcontracting features.
Ease of Deployment and Customer Service: SAP Business One offers flexible deployment options, both on-premises and cloud-based, with technical support typically managed by partners. Microsoft Dynamics AX also provides versatile deployment methods but may require more technical support interactions. Customer service experiences for both products vary depending on local partners.
Pricing and ROI: SAP Business One is perceived as cost-effective, offering various licensing options that appeal to SMEs, providing substantial ROI through operational efficiencies. Though Microsoft Dynamics AX incurs higher costs, it justifies its ROI with a comprehensive feature set and enhanced security in cloud deployments. Both systems promote cost-saving and business improvement, but SAP Business One potentially offers quicker ROI for smaller companies.
There are instances of significant cost saving by improving processes and obtaining necessary data for better analysis.
Microsoft has really good documentation, and they are known for that.
The previous user left the company without sharing their password, so at that time I need to log those particular issues or reset the password; the facility is not available in the current system, and I have to raise tickets, waiting for updated passwords, which is very critical.
When the system or solution has a failure unrelated to the database, they become lost.
Through the SAP portal, we can access direct support, which includes notes and a massive community for resources.
There are these things called AOS nodes where if you have more users and performance decreases, you can add more servers to the cluster.
It struggles with scalability when you need to manage financial reporting or setup for multiple companies.
Microsoft Dynamics AX already has multiple functions for sales, inventory, HR, finance, and supply chain.
SAP Business One is not very scalable, as it is aimed at medium to small-scale industries.
If your company is looking for an ERP to run end-to-end business, this is the solution.
The scalability of SAP Business One is very high.
I have not had any major issues with stability.
If you do the maintenance and have your own people, it could be stable, but it means a lot of work.
We can maintain our clients with the latest delivery version stable; it is a stronger product and ERP that improves with each version.
SAP Business One is a very stable solution, and I rate its stability as ten out of ten.
I rate the stability of SAP Business One an eight out of ten.
It is no longer supported from a security perspective, so it is not getting updated.
Microsoft Dynamics AX lacks the concept of month-end closing, which is essential for tight control over financial periods.
Most companies working with AX currently transforming to D365, upgrading their ERP systems, which are more enhanced and have additional features such as dashboards.
The solution lacks scalability as it targets medium to small-scale industries.
They also need to plan for integrating a small HR or payroll module.
Costing audits are required, but this is not available in SAP Business One.
Acquiring a developer license for customization is expensive, costing over one hundred thousand Hong Kong dollars.
It is expensive compared to other modules or ERPs.
The pricing of SAP Business One is fair.
There are many levels of security and permissions for each user to monitor and access specific data relative to their functions.
I have not had any major issue with stability.
The most valuable feature of Microsoft Dynamics AX is its full integration with Excel, allowing for cut and paste functionality between Excel and the system.
This feature allows me to get all the necessary data required to best analyze the business and improve processes.
The general ledger, balance sheet, trial balance, cash flow statement, and all other reports are updated simultaneously.
Regarding reporting capabilities, SAP Business One provides in-built reports and allows us to use crystal reports, which we can customize and develop our own reports alongside running SQL queries with the query generator to create SQL reports.
| Product | Market Share (%) |
|---|---|
| SAP Business One | 3.2% |
| Microsoft Dynamics AX | 5.1% |
| Other | 91.7% |


| Company Size | Count |
|---|---|
| Small Business | 29 |
| Midsize Enterprise | 13 |
| Large Enterprise | 17 |
| Company Size | Count |
|---|---|
| Small Business | 45 |
| Midsize Enterprise | 30 |
| Large Enterprise | 24 |
Microsoft Dynamics AX is an enterprise resource planning (ERP) solution designed to support the business processes of organizations in a wide range of industries, including manufacturing, retail, and professional services. The solution offers a comprehensive set of tools and features to support financial management, supply chain management, human resources management, and project management, among others.
With Dynamics AX, organizations can manage their financial operations, including general ledger, accounts payable, accounts receivable, and cash management. It also offers tools for managing the supply chain, including inventory management, purchase order management, and sales order management. Dynamics AX also supports human resources management, including employee self-service, benefits administration, and payroll. Overall, it is a flexible and scalable platform for organizations of all sizes.
Microsoft Dynamics AX Features
Microsoft Dynamics AX has many valuable key features. Some of the most useful ones include:
Microsoft Dynamics AX Benefits
There are many benefits to implementing Microsoft Dynamics AX. Some of the biggest advantages the solution offers include:
Reviews from Real Users
Microsoft Dynamics AX is a solution that stands out when compared to many of its competitors. Some of its major advantages are its UI functionality, flexibility, and cost-effectiveness.
"The most valuable feature I've found is the UI functionality,” says Navnath B., Head IT and CIO at Mutual Automotive Pvt Ltd.
Another PeerSpot reviewer, Timpa A., IT Manager at an energy/utilities company says he like the solution because "It is flexible and cost-effective."
Shahzad I., ERP Project Manager & Managing Consultant at Liwa Education, Iranfava, explains, “It's good for retail businesses. It expands a lot and constantly brings on new features. It's got a lot of competitive features.”
SAP Business One offers a comprehensive toolset catering to the needs of small to medium enterprises, focusing on finance, sales, inventory, and manufacturing processes. Its features include real-time data processing, customization, and scalability, ensuring efficient business operations.
SAP Business One is a versatile ERP solution designed to support small to medium businesses across different industries. It streamlines operations through effective integration of sales, purchasing, inventory, and financial processes. Cloud accessibility enhances flexibility, while multi-currency handling and document management improve operational efficiency. Despite an outdated interface and limited HR capabilities, its user-friendly design and localization are highly beneficial. Users appreciate the real-time data processing capabilities and seamless operations across various modules, along with its adaptability to diverse business requirements.
What are the crucial features of SAP Business One?In manufacturing, SAP Business One optimizes production management and resource planning, improving efficiency and reducing downtime. Retail businesses benefit from its inventory and sales integration, ensuring accurate stock management and enhanced sales processes. Service industries leverage its automation and reporting capabilities for better client management and service delivery.
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