

SAP Business One and Epicor ERP offer solutions in the ERP software category. SAP Business One appears to have the upper hand for small to medium enterprises due to its cost-effectiveness and features tailored for financial functions, while Epicor ERP is more favorable for manufacturing businesses due to its customization capabilities.
Features: SAP Business One is known for its strong financial and logistical functionalities, multi-currency processing, and easy document management. Its cloud integration facilitates access from various locations, which enhances collaboration and scalability. Epicor ERP's strength lies in its manufacturing modules, offering detailed analytics, process manufacturing capabilities, and comprehensive customization.
Room for Improvement: SAP Business One could improve its user interface simplicity and expand its analytics capabilities. Users also suggest better production process integration. Epicor ERP users note the complexity of customization affects usability. Improvements in cost management and a more efficient user interface are also needed.
Ease of Deployment and Customer Service: SAP Business One is available in multiple deployment modes, including on-premises and cloud, offering versatility for various business environments. Its customer service, mainly delivered through knowledgeable partners, remains strong. Epicor ERP also provides flexible deployment options, although it heavily relies on partner support for technical issues.
Pricing and ROI: SAP Business One is seen as cost-effective, particularly beneficial for small businesses due to its various licensing options. It offers good value for investment through its comprehensive features that reduce operational costs. Epicor ERP, while more expensive, offers significant flexibility and customization, providing strong ROI for complex manufacturing processes through improved business efficiency and decision-making.
It continued to make the company lean and more profitable by providing tools to manage business operations better, such as production scheduling, finance, and estimating products.
We have saved the equivalent of three or four man-days a week across the business.
With increased visibility, there is a substantial opportunity for return on investment.
There are instances of significant cost saving by improving processes and obtaining necessary data for better analysis.
Epicor's support is strong with extensive self-help options.
When issues are raised to customer support, they direct us to work with the partner.
The technical support is good and rated eight.
The previous user left the company without sharing their password, so at that time I need to log those particular issues or reset the password; the facility is not available in the current system, and I have to raise tickets, waiting for updated passwords, which is very critical.
When the system or solution has a failure unrelated to the database, they become lost.
Through the SAP portal, we can access direct support, which includes notes and a massive community for resources.
Epicor ERP scales extremely well, allowing for multi-company and multi-plant operations.
The system is adapting to our growing needs, but some requirements necessitate upgrading Epicor ERP to meet current needs, which represents an additional expense for us.
SAP Business One is not very scalable, as it is aimed at medium to small-scale industries.
If your company is looking for an ERP to run end-to-end business, this is the solution.
The scalability of SAP Business One is very high.
Epicor ERP has experienced multiple crashes and performance drops multiple times.
We can maintain our clients with the latest delivery version stable; it is a stronger product and ERP that improves with each version.
SAP Business One is a very stable solution, and I rate its stability as ten out of ten.
I rate the stability of SAP Business One an eight out of ten.
There's extensive customization required for Epicor ERP, and the standard process is not suitable.
The cost management and product costing should be enhanced, along with issues in the manufacturing process.
The solution lacks scalability as it targets medium to small-scale industries.
They also need to plan for integrating a small HR or payroll module.
Costing audits are required, but this is not available in SAP Business One.
While the exact current licensing costs are confidential, it is approximately 50% of Oracle's cost.
We are satisfied with the pricing and anticipate savings of seventeen percent across the organization.
Epicor ERP is value-conscious in pricing, offering more compared to competitors.
It is expensive compared to other modules or ERPs.
The pricing of SAP Business One is fair.
The real-time analytics support decision-making by using dashboards to manage insights for roles throughout the company, including production, finance, sales, and purchasing.
The most significant features of Epicor ERP for our business process are quality control and supply chain management.
If you're doing a project management module, it is linked with finance. Unless finance is implemented, this module cannot be completed.
This feature allows me to get all the necessary data required to best analyze the business and improve processes.
The general ledger, balance sheet, trial balance, cash flow statement, and all other reports are updated simultaneously.
Regarding reporting capabilities, SAP Business One provides in-built reports and allows us to use crystal reports, which we can customize and develop our own reports alongside running SQL queries with the query generator to create SQL reports.


| Product | Market Share (%) | 
|---|---|
| SAP Business One | 3.2% | 
| Epicor ERP | 3.4% | 
| Other | 93.4% | 


| Company Size | Count | 
|---|---|
| Small Business | 12 | 
| Midsize Enterprise | 4 | 
| Large Enterprise | 2 | 
| Company Size | Count | 
|---|---|
| Small Business | 45 | 
| Midsize Enterprise | 30 | 
| Large Enterprise | 24 | 










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SAP Business One offers a comprehensive toolset catering to the needs of small to medium enterprises, focusing on finance, sales, inventory, and manufacturing processes. Its features include real-time data processing, customization, and scalability, ensuring efficient business operations.
SAP Business One is a versatile ERP solution designed to support small to medium businesses across different industries. It streamlines operations through effective integration of sales, purchasing, inventory, and financial processes. Cloud accessibility enhances flexibility, while multi-currency handling and document management improve operational efficiency. Despite an outdated interface and limited HR capabilities, its user-friendly design and localization are highly beneficial. Users appreciate the real-time data processing capabilities and seamless operations across various modules, along with its adaptability to diverse business requirements.
What are the crucial features of SAP Business One?In manufacturing, SAP Business One optimizes production management and resource planning, improving efficiency and reducing downtime. Retail businesses benefit from its inventory and sales integration, ensuring accurate stock management and enhanced sales processes. Service industries leverage its automation and reporting capabilities for better client management and service delivery.
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