Sep 06, 2023
Dynamics 365 Business Central is a robust all-in-one solution that can fit your company's needs very well.
The standard functionality is strong and you can always add extensions if any additional feature is required.
SAP Business One and Microsoft Dynamics 365 Business Central compete in the ERP category for small to medium-sized enterprises. SAP Business One seems to have the upper hand based on its strong multi-currency capabilities and document management features, particularly benefiting businesses operating in Turkey.
Features: SAP Business One offers multi-currency capabilities, document linkage for simplified management, and strong localization across countries. It also provides comprehensive financial management and is known for its flexibility and stability. Microsoft Dynamics 365 Business Central has seamless integration with other Microsoft products, customizable submodules, and user-friendly interfaces. It offers powerful financial analytics and real-time data access, supported by features like Power BI integration.
Room for Improvement: SAP Business One could improve its production and subcontracting processes, integration capabilities, and expand its standard report offerings. Enhancements in web browser compatibility and mobile features are also needed. Microsoft Dynamics 365 Business Central faces challenges with complex customizations and lacks some advanced CRM and sales workflow features. Its integration capabilities can be improved to match more complex requirements.
Ease of Deployment and Customer Service: SAP Business One supports both on-premises and cloud models but can pose deployment challenges without proper partner support. The quality of customer support varies greatly based on the regional partners. Microsoft Dynamics 365 Business Central also offers multiple deployment methods, benefiting from robust integration within the Microsoft ecosystem. Customer service quality depends on local representatives; however, Microsoft offers extensive global support options.
Pricing and ROI: SAP Business One is cost-effective for SMEs, though its pricing structure can be rigid. It typically provides a good ROI with reduced resource needs and improved efficiency. Microsoft Dynamics 365 Business Central is similarly priced competitively, especially in its subscription model, offering good value for smaller companies seeking affordable ERP solutions and achieving cost savings in implementation and maintenance.
The response time before getting someone who can provide a relevant answer is crucial.
The lack of senior technical consultants means Tier 1 support sometimes has limited experience, which could be better.
Microsoft provides real-time support, which makes a big difference compared to SAP.
The previous user left the company without sharing their password, so at that time I need to log those particular issues or reset the password; the facility is not available in the current system, and I have to raise tickets, waiting for updated passwords, which is very critical.
When the system or solution has a failure unrelated to the database, they become lost.
Through the SAP portal, we can access direct support, which includes notes and a massive community for resources.
SAP Business One is not very scalable, as it is aimed at medium to small-scale industries.
If your company is looking for an ERP to run end-to-end business, this is the solution.
The scalability of SAP Business One is very high.
For the cloud, we have not faced any downtimes or stability issues.
I rate the stability of SAP Business One an eight out of ten.
There's a gap in advanced features that other platforms like NetSuite handle better.
There is a need for improvement in consolidation and multi-country master data management.
The solution lacks scalability as it targets medium to small-scale industries.
They also need to plan for integrating a small HR or payroll module.
Costing audits are required, but this is not available in SAP Business One.
However, it was very costly due to the numerous integrations we had.
The pricing for Dynamics 365 Business Central is reasonable.
It is expensive compared to other modules or ERPs.
The value for money is very high as it fits the business well.
It provides localized compliance for every country, covering VAT compliances, taxing policies, and corporate taxes.
Microsoft Dynamics 365 Business Central is scalable, as it was able to grow with increasing business demands.
The general ledger, balance sheet, trial balance, cash flow statement, and all other reports are updated simultaneously.
Regarding reporting capabilities, SAP Business One provides in-built reports and allows us to use crystal reports, which we can customize and develop our own reports alongside running SQL queries with the query generator to create SQL reports.
One of the biggest advantages of SAP Business One, especially in the public cloud, is that many features are standardized, which reduces the need for customization.
Microsoft Dynamics 365 Business Central is a cloud-based enterprise resource planning (ERP) solution developed by Microsoft. It is designed to help small and mid-sized organizations streamline and automate their financial, supply chain, and project management processes. Business Central offers a range of tools and features to support collaboration and communication and provides real-time visibility into business performance.
With Business Central, organizations can manage their financials, including general ledger, accounts payable, accounts receivable, and cash management. It also offers supply chain management capabilities, including inventory management, purchase order management, and sales order management. In addition, Business Central supports project management, including project tracking, project billing, and resource management.
Microsoft Dynamics 365 Business Central Features
Microsoft Dynamics 365 Business Central has many valuable key features. Some of the most useful ones include:
Microsoft Dynamics 365 Business Central Benefits
There are many benefits to implementing Microsoft Dynamics 365 Business Central. Some of the biggest advantages the solution offers include:
Reviews from Real Users
Microsoft Dynamics 365 Business Central is a solution that stands out when compared to many of its competitors. Some of its major advantages are that it is user-friendly, has good integrations, and is flexible.
Sasinath V., Project Consultant ( Scale Up) at a tech vendor, says, "For me, the main strengths of Microsoft Dynamics NAV are that it's user-friendly and light. These are its major wins. I have used other ERPs and their architecture was a little more complex when compared to the Microsoft Dynamics NAV architecture."
"The solution's integrations and interface are very good,” mentions Alonso R., Director de Servicios at Kc ERP group.
Another PeerSpot reviewer, Kamesh G., Vice President - Information Systems at a media company shares what he likes most about the solution: "I have found the flexibility to be very valuable. It's highly flexible, and at least for us, it has been effective. It is also highly functional."
The SAP Business One application offers a way to manage your entire business – from accounting and financials, purchasing, inventory, sales and customer relationships, and project management, to operations and human resources. SAP Business One helps you to streamline processes, gain a greater insight into your business, so that you can act fast and make decisions based on real time information, to help you drive profitable growth.
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