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SAP Business One pros and cons

Vendor: SAP
4.1 out of 5

Pros & Cons summary

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Prominent pros & cons

PROS

SAP Business One is highly valued for its financial management capabilities and is considered simpler and less complicated than similar solutions.
SAP Business One is praised for its stable performance and high scalability, making it suitable for various business sizes.
The system provides extensive localization options across countries, which is advantageous for global enterprises.
SAP Business One offers comprehensive modules that integrate functions such as production, sales, inventory, and finance in a single platform, enhancing business process efficiency.
Many users appreciate SAP Business One for its robust reporting features, including dashboards, KPIs, and customizable reports that aid in effective decision-making.

CONS

SAP Business One lacks sufficient integration with other tools and applications.
SAP Business One does not include comprehensive HR and Payroll functionalities.
Business One often requires custom solutions or add-ons to cover missing functionalities like Quality Management and Payroll.
SAP Business One's initial implementation process is complex and time-consuming, taking approximately three months to complete.
Despite updates, SAP Business One might lack specificity for certain industry verticals and may not have kept pace with features offered by competitors.
 

SAP Business One Pros review quotes

reviewer1765542 - PeerSpot reviewer
Mar 2, 2022
We like it as it's easy to use, cost-effective, easy to deploy, and easy to get support for.
Sajith Morais - PeerSpot reviewer
Jul 19, 2023
The documentation part and the user manuals provided by SAP are quite comprehensive.
Joseph Daniel - PeerSpot reviewer
May 21, 2025
The most effective feature of SAP Business One in streamlining my business process is production.
Learn what your peers think about SAP Business One. Get advice and tips from experienced pros sharing their opinions. Updated: August 2025.
866,088 professionals have used our research since 2012.
EO
Sep 2, 2020
The document search feature is very good.
Hatem Mohamed Nageeb Salama - PeerSpot reviewer
Jun 23, 2025
Ease of access is a valuable feature.
Ijlal Naqvi - PeerSpot reviewer
Jun 27, 2024
The most valuable features of the solution revolve around the fact that it is easy to deploy and scalable and is not resource-intensive.
reviewer1198704 - PeerSpot reviewer
Dec 22, 2021
The SAP Business One is simple and it provides us the control we need.
AB
Sep 29, 2021
For us, the most useful feature of Business One is Material Requirements Planning (MRP).
Hatem Mohamed NageebSalama - PeerSpot reviewer
Nov 28, 2022
What's most helpful to customers who use SAP Business One is that the solution is fully integrated and easy to use. It's very easy to digest and has many features for small to medium companies.
Ranjan Dwivedi - PeerSpot reviewer
Jan 26, 2023
SAP Business One has valuable and helpful features for standard utilities, such as sales, purchasing, inventory, and finance, including Indian localization. Additionally, it is strong in the area of production. It has enhanced capabilities in advanced production planning, maintenance, and other features as needed through the use of add-ons provided by partners. These add-ons run within the solution and can be provided to customers based on their specific production needs.
 

SAP Business One Cons review quotes

reviewer1765542 - PeerSpot reviewer
Mar 2, 2022
They have a web client now. It primarily does sales. They just added purchasing. It'll be far more effective when I have inventory and financials as well into the web client version.
Sajith Morais - PeerSpot reviewer
Jul 19, 2023
SAP Business One consumes a lot of network resources and bandwidth, especially when accessing the web solution, B1 Web Access.
Joseph Daniel - PeerSpot reviewer
May 21, 2025
Financially, I don't see any benefit from using SAP Business One because while some investment has happened, I can't see any return; it is the lowest cost product compared to others.
Learn what your peers think about SAP Business One. Get advice and tips from experienced pros sharing their opinions. Updated: August 2025.
866,088 professionals have used our research since 2012.
EO
Sep 2, 2020
The user interface could be improved with drag-and-drop functionality that it currently lacks.
Hatem Mohamed Nageeb Salama - PeerSpot reviewer
Jun 23, 2025
SAP is not willing to improve SAP Business One because they have other solutions they are pushing, such as SAP Grow, which is the S/4HANA Cloud.
Ijlal Naqvi - PeerSpot reviewer
Jun 27, 2024
Improvements are required in the support for partner-delivery add-ons, functional graphs, user development, and BI since certain shortcomings exist in these areas.
reviewer1198704 - PeerSpot reviewer
Dec 22, 2021
Overall, the integration and the reports can be better.
AB
Sep 29, 2021
Business One doesn't have a proper master data management function.
Hatem Mohamed NageebSalama - PeerSpot reviewer
Nov 28, 2022
SAP Business One could be improved if SAP creates one platform to integrate different solutions, particularly having a multi-company concept rather than having different databases. The solution could be similar to SAP S/4 Hana and the SAP Business ByDesign concept.
Ranjan Dwivedi - PeerSpot reviewer
Jan 26, 2023
The standard SAP Business One is sufficient for the Indian region. There is no need for further enhancement as custom solutions can be designed and developed to meet specific needs. For example, HR and payroll is not a standard feature of the solution, but they can be created as a separate custom solution. However, payroll is not a standard function due to the varying norms and regulations across India's 29 states and union territories. Therefore, a standard payroll solution cannot be provided by SAP to add utility and features. Adding it would lead to different versions of the solution and more complexity in managing them. However, it would be useful to have addons to cover the other states which have different regulations.