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SAP Business One vs SAP ERP comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Oct 28, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
2.0
SAP Business One improves efficiency and savings with rapid ROI, enhancing decision-making, inventory management, and resource utilization.
Sentiment score
4.5
SAP ERP offers ROI in 2-4 years by improving efficiency, automation, and cost savings, despite challenges tracking specific returns.
There are instances of significant cost saving by improving processes and obtaining necessary data for better analysis.
Solution Architect at Seidor
SAP ERP did provide value for money.
CIO at Vortella
 

Customer Service

Sentiment score
5.9
SAP Business One support is satisfactory but varies with partner competence, leading to mixed user experiences with responsiveness and effectiveness.
Sentiment score
6.6
SAP ERP's customer service is praised for professionalism but criticized for inefficiencies and slow response times on priority issues.
The previous user left the company without sharing their password, so at that time I need to log those particular issues or reset the password; the facility is not available in the current system, and I have to raise tickets, waiting for updated passwords, which is very critical.
Head Of Information Technology at Shachihata India pvt ltd
When the system or solution has a failure unrelated to the database, they become lost.
Senior Sales and Presales Director at a tech services company with 51-200 employees
Through the SAP portal, we can access direct support, which includes notes and a massive community for resources.
Consultant Enterprise Solutions - SAP Business One and Google Workspace ( G Suite) at Axleta
SAP technical support is very good.
Consultant at a retailer with 1,001-5,000 employees
It was very quick, and we didn't have many tickets, but every time any issues arose, they were very quickly resolved.
CIO at Vortella
It is not easy to justify something as high priority unless the system is completely down.
IT Service Management Team Lead at a financial services firm with 1,001-5,000 employees
 

Scalability Issues

Sentiment score
7.7
SAP Business One is adaptable for medium-sized enterprises, offering cloud deployment and integration benefits, but faces flexibility limitations.
Sentiment score
7.5
SAP ERP is scalable and adaptable, effectively supporting growth with flexible architecture and cloud options despite initial integration challenges.
SAP Business One is not very scalable, as it is aimed at medium to small-scale industries.
Practice Head at Panfish
If your company is looking for an ERP to run end-to-end business, this is the solution.
Senior Sales and Presales Director at a tech services company with 51-200 employees
The scalability of SAP Business One is very high.
Deputy General Manager at PBSS
It is scalable when moving from one version to another or adding additional components like warehouse management.
Consultant at a retailer with 1,001-5,000 employees
The scalability of SAP ERP is excellent.
IT Service Management Team Lead at a financial services firm with 1,001-5,000 employees
 

Stability Issues

Sentiment score
7.7
SAP Business One is highly stable and reliable, excelling in accurate financial reporting and integration across branches.
Sentiment score
8.1
SAP ERP is widely regarded for its stability and reliability, with minimal bugs and strong performance surpassing other ERPs.
We can maintain our clients with the latest delivery version stable; it is a stronger product and ERP that improves with each version.
Client Service | SAP Business One at H&CO LATAM
SAP Business One is a very stable solution, and I rate its stability as ten out of ten.
Solution Architect at Seidor
I rate the stability of SAP Business One an eight out of ten.
Head Of Information Technology at Shachihata India pvt ltd
Production processes would be on hold without stability, so it is quite important that the software is very stable.
CIO at Vortella
Stability-wise, SAP ERP is the best product among others.
Consultant at a retailer with 1,001-5,000 employees
 

Room For Improvement

SAP Business One needs user interface, integration, analytics improvements, and better scalability, customization, deployment, and cloud functionality.
SAP ERP struggles with integration, user interface, high costs, and complicated usability, needing improvement in accessibility and flexibility.
The solution lacks scalability as it targets medium to small-scale industries.
Practice Head at Panfish
They also need to plan for integrating a small HR or payroll module.
Senior SAP Consultant at Al Essa Company
Costing audits are required, but this is not available in SAP Business One.
Head Of Information Technology at Shachihata India pvt ltd
SAP ERP could improve by integrating additional components such as digital signatures and barcoding.
Consultant at a retailer with 1,001-5,000 employees
SAP recently implemented Databricks, and they started investing significantly in the analytic environment.
IT Service Management Team Lead at a financial services firm with 1,001-5,000 employees
I believe that SAP ERP needs to include AI functionality now, as I think it would be a significant change that could improve and enhance the product.
Manager at Innatech
 

Setup Cost

SAP Business One offers fair pricing with variable costs based on licenses, users, region, plus additional service fees.
SAP ERP is costly with flexible licensing options, valued by larger organizations for features but complex for smaller businesses.
It is expensive compared to other modules or ERPs.
Senior SAP Consultant at Al Essa Company
The pricing of SAP Business One is fair.
Solution Architect at Seidor
Small and medium companies can struggle with the pricing.
CIO at Vortella
The pricing for SAP ERP is medium but slightly on the higher side.
Consultant at a retailer with 1,001-5,000 employees
 

Valuable Features

SAP Business One offers comprehensive, user-friendly, and scalable solutions for financial management and diverse business needs across industries.
SAP ERP integrates finance, HR, and manufacturing with real-time insights, flexible architecture, and extensive automation for large enterprises.
This feature allows me to get all the necessary data required to best analyze the business and improve processes.
Solution Architect at Seidor
The general ledger, balance sheet, trial balance, cash flow statement, and all other reports are updated simultaneously.
Senior SAP Consultant at Al Essa Company
Regarding reporting capabilities, SAP Business One provides in-built reports and allows us to use crystal reports, which we can customize and develop our own reports alongside running SQL queries with the query generator to create SQL reports.
Consultant Enterprise Solutions - SAP Business One and Google Workspace ( G Suite) at Axleta
The consistent integrations and real-time data analytics in SAP ERP significantly enhance the decision-making process by facilitating follow-ups and action points.
Consultant at a retailer with 1,001-5,000 employees
SAP ERP has impacted our organization positively because it is highly customizable to build any process we have in our companies and to write programs.
CIO at Vortella
SAP ERP is particularly strong in manufacturing, from production planning to plant maintenance, then Material Management itself, and managing warehouse management and inventory control.
IT Service Management Team Lead at a financial services firm with 1,001-5,000 employees
 

Categories and Ranking

SAP Business One
Ranking in ERP
3rd
Average Rating
8.2
Reviews Sentiment
6.3
Number of Reviews
96
Ranking in other categories
Cloud ERP (4th)
SAP ERP
Ranking in ERP
2nd
Average Rating
8.0
Reviews Sentiment
6.4
Number of Reviews
107
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of January 2026, in the ERP category, the mindshare of SAP Business One is 2.7%, down from 4.2% compared to the previous year. The mindshare of SAP ERP is 11.6%, down from 20.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
ERP Market Share Distribution
ProductMarket Share (%)
SAP ERP11.6%
SAP Business One2.7%
Other85.7%
ERP
 

Featured Reviews

Hatem Mohamed Nageeb Salama - PeerSpot reviewer
Senior Sales and Presales Director at a tech services company with 51-200 employees
Provides efficiency for small businesses, but requires costly add-ons for broader capabilities
I am currently using SAP products but not primarily selling SAP. Regarding real-time data processing capabilities, it is partially helpful for decision-making. It has built-in capability for real-time data, but it's not interactive data analytics. People need another solution such as Power BI to be integrated to get real-time data with interactive analytics. When it comes to customizing reporting in SAP Business One, it has the capability to customize reports via SAP Crystal Reports. It has a good amount of reports, but for each business, you need to understand exactly what the customer needs to customize their reports. The solution includes a mobile app to access key business information, though it is a very weak mobile app. The main benefit SAP Business One provides to users is ease of access. It's very good to present to customers, both from the interface and capabilities perspective. It's suitable for small to medium companies, making the buy-in for the solution very good. The pricing for SAP Business One is very competitive. Overall, SAP Business One is a very good solution for small to medium businesses. If your company is looking for an ERP to run end-to-end business, this is the solution. You need specific add-ons to run in specific industries, but it's approximately 70% good for most small to medium companies. My overall rating for SAP Business One is 7 out of 10.
Achmad Dimyati - PeerSpot reviewer
IT Service Management Team Lead at a financial services firm with 1,001-5,000 employees
Long-term adaptation and evolution meets changing technology trends
SAP ERP is not really real-time. We use the HANA database which is supposed to be memory data in memory, but we are still not very happy. It is supposed to be real-time and come very quickly, but in reality, it still takes time to run. That is why we use BW of SAP, Business Objects, and now we have moved to the Analytic Cloud where we start using predictive AI. SAP recently implemented Databricks, and they started investing significantly in the analytic environment. SAP ERP has been left behind as they moved to S/4HANA with the HANA database. They restructured the whole table structure of SAP ERP, introduced simple finance, simple logistics, and moved HR to SuccessFactors. They have the BTP layer where they manage everything from integration to master data management. The challenge with SAP is that they move very fast to different products and buy different products. It requires significant investment and many skills to catch up because all of these have different sets of technology. The fundamental has changed differently. It is not monolithic anymore but different products under one name, SAP. You have to buy it model by model for additional models. Products such as SuccessFactors, Ariba for procure to pay, Concur for travel, and Facility Management use totally different technology. They try to integrate with each other, but it remains a challenge for SAP to make them have the same management, technology, and operational approach.
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Top Industries

By visitors reading reviews
Computer Software Company
17%
Manufacturing Company
13%
Educational Organization
6%
Comms Service Provider
5%
Manufacturing Company
15%
Computer Software Company
10%
University
7%
Retailer
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business45
Midsize Enterprise30
Large Enterprise24
By reviewers
Company SizeCount
Small Business30
Midsize Enterprise31
Large Enterprise76
 

Questions from the Community

Are there any advantages of SAP S4 HANA over SAP Business One (SAP B1) apart from the cost?
SaP Business One is a complete solution for business management. The software applications are broad, ranging from accounting to project management and human resources. It is very versatile and com...
What do you like most about SAP Business One?
It's user-friendly and comes with comprehensive manuals. So, it is easy to learn to use SAP Business One
Is Anaplan better than SAP ERP?
There are different aspects of both Anaplan and SAP ERP that I like and dislike. Anaplan improves forecast accuracy and drives up the quality of analytics. Rather than spending all of their time co...
What do you like most about SAP ERP?
The solution has made the most significant impact on our human resources function, specifically in HR operations and HR analytics. One feature of SAP ERP that I found most valuable is its use of co...
What needs improvement with SAP ERP?
I do not know how to give feedback regarding SAP ERP's analytics tools. The usage of analytics tools is not very popular among our customers, as some functions are not very modern. Customer study t...
 

Also Known As

Business One, SAP Business One on AWS
No data available
 

Overview

 

Sample Customers

Ego Pharmaceuticals Pty. Ltd
B&G Manufacturing, Unilever, Life is good Inc., Joy Global Inc., City of Cape Town, Bhopal Municipal, Corporation (BMC), adidas Group, Butcher & Packer Supply Company, Franklin Valve L.P., Evoshield, Prime Meats, a Norsan Group company, EMC Corporation, Varian Medical Systems Inc., FC Bayern Mªnchen AG, AkzoNobel Chemicals B.V., T¾V Rheinland, Pacific Drilling S.A., Fire & Rescue New South Wales, University of Amsterdam, Pa_alon S.A.
Find out what your peers are saying about SAP Business One vs. SAP ERP and other solutions. Updated: December 2025.
879,768 professionals have used our research since 2012.