New Relic is easy to use even for someone with no knowledge; by seeing the dashboard, they can easily find out the application's health and notice what is happening. This is a significant advantage compared to other APM monitoring tools, and another aspect I appreciate is its good alerting mechanism, which can throw alerts and can be configured with PagerDuty or Slack, allowing easy checks on triggers and troubleshooting using New Relic. The best features New Relic offers include APM, which stands out most prominently, along with Synthetic monitoring, which also really helps. Infrastructure can be checked too, but since our organization is using these modules, through APM, I can see the heap memory, application CPU, and memory, which are crucial from the application's perspective. Multiple alerts can also be configured using APM, making it extremely interesting. Synthetic monitoring is similar to a mix of APM and other tools. I can create multiple dashboards using Synthetics, allowing me to view synthetic monitoring in a single shot, which gives good confidence in checking my day-to-day work. New Relic features customized monitoring, which allows us to customize and distribute dashboards, and it really helps us. New Relic has positively impacted my organization by providing faster detection capabilities, allowing us to easily find issues, which is the best advantage. We can also improve application performance by finding the actual root cause of issues, which I find really beneficial. Regarding faster detection and improved performance, there are instances where, when the application specifies its heap memory around 20 GB, and it tries to reach about 90%, New Relic immediately detects the heap memory alert, sends it over Slack, and even calls us using Slack. This lets us easily detect the issue and delve into what Java is causing that high heap memory usage, allowing us to investigate further.
