2019-08-22T07:00:00Z

What Is The Biggest Difference Between Dynatrace and New Relic?

One of the most popular comparisons on IT Central Station is Dynatrace vs New Relic.

Which of these two solutions would you recommend to a colleague evaluating APM solutions and why?

There's so much vendor hype out there in the market now. If you've checked out these solutions, which one do you recommend and for which use case?

Thanks for helping your peers make the best decision!

Miriam Tover - PeerSpot reviewer
Service Delivery Manager at PeerSpot
  • 1
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1
PeerSpot user
1 Answer
PL
Performance Diagnostic Engineer at Accenture
Real User
Top 20
2019-08-23T20:56:51Z
Aug 23, 2019

“Hands down” it would be Dynatrace. I did a POC, business case for it and used it for 7 years, both APM and One Agent (this last one was only a few months).
The biggest advantages to Dynatrace “One Agent”:
1. Agentless, i.e., do not have to configure startup processes, e.g., JVM args.
2. Automatically discovers your integration touchpoints out-of-the-box.
3. Can do root cause analysis down to the line of code in minutes.
4. Excellent integration to familiar perf test tools for easy correlation of APM data to Script steps.

Find out what your peers are saying about Dynatrace vs. New Relic and other solutions. Updated: September 2023.
734,678 professionals have used our research since 2012.
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Does Dynatrace stand out from its competitors?
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Janet Staver - PeerSpot reviewer
Tech Blogger
Jun 7, 2022
I definitely recommend Dynatrace because I think it is a fantastic digital performance monitoring tool. It is obvious why it is considered to be the APM market leader. It has helped my organization optimize customer experiences, modernize operations, and accelerate innovation across cloud and on-premises environments. It has also alleviated many of our digital-performance challenges and, in turn, has helped us grow our business. From my experience, I have found that Dynatrace works right out of the box. The solution has given us deep insights into our hosts, Docker containers, and the services that they provide. I also found that Dynatrace was easy and straightforward to deploy and its auto-detection capabilities that reduce installation effort to near zero really made a difference. Another reason why I like Dynatrace is because it works proactively, not just reactively. It has allowed us to identify and get in front of performance issues more quickly and efficiently. With Dynatrace, we can be more agile and proactive, and address issues before they ever reach our customers, which is really important for our organization. Not only does Dynatrace pinpoint the root causes of problems, but it does it fast. As you may already know, when there is an issue, it can take a long time to fix - sometimes even days. But with Dynatrace, we are able to identify issues immediately, which saves us a lot of time and resources. It has effectively eliminated the time we would typically waste going through logs so that we could remediate issues. The AI that comes with the device is also highly intelligent and useful in narrowing down potential root causes of issues. The solution contains tools and features that are simple to use and set up in order to acquire the greatest performance and query analytics or tracking from this platform. Furthermore, with Dynatrace you have complete visibility. Using what Dynatrace refers to as ‘SmartScape,’ we are able to get a full picture of our production environment and an excellent overview of system components. The solution makes it easy for us to evaluate the health of our systems so we know where we need to optimize. Another huge advantage about Dynatrace is that it is an all-in-one monitoring tool. Prior to using Dynatrace, we had to use separate tools for web monitoring, application performance management, and server monitoring. Now we don’t have to, because Dynatrace does all of that. As an all-in-one solution, Dynatrace also provides better full-stack monitoring and proactive alarms. And because it does such a great job of providing a thorough overview of issues, fewer DevOps engineers are needed to fix the issues, since it does the job of finding the root cause of the issues for you. The whole solution is very easy to use and it has a simple user interface. It's not always so easy to find a company with outstanding customer service and technical support, but Dynatrace has been fantastic. Not only do they have quick turnaround times, but they are really responsive and knowledgeable. All in all, Dynatrace is a highly comprehensive and valuable tool, and I wouldn’t hesitate to recommend it.
Michael Bruen - PeerSpot reviewer
Assistant Commissioner - Network Technologies and Telecommunication Services at City of New York
Feb 11, 2022
Hi community, I work at a Healthcare company with 5K+ employees. Currently, I'm looking for an APM solution. We already have Solarwinds for network monitoring but I have read and heard from colleagues that Dynatrace is an outstanding product (the head of our development team swears by it).   The Network Operations team already has experience with Solarwinds (good and bad) and I am concerned...
See 2 answers
Shibu Babuchandran - PeerSpot reviewer
Regional Manager/ Service Delivery Manager at a tech services company with 201-500 employees
Jan 27, 2022
Hi @Michael Bruen ​, Probably, the below data has already been published on PeerSpot and can help you identify the difference. Hope this helps. Please kindly share your views. https://www.peerspot.com/produ...
DF
Application Performance Analyst. at Nintex
Feb 11, 2022
Dynatrace is the leader in the APM market with reason, it is well worth giving it a decent evaluation for full end-to-end monitoring of infrastructure and code.
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