Cloudflare Reviews

Name: Cloudflare
Brand: Cloudflare
Rating: 4.3 (76 reviews)

4.3 out of 5

76 reviews
96% willing to recommend

What is Cloudflare?

Cloudflare is a highly-regarded Content Delivery Network (CDN) and a Distributed Denial-of-Service (DDoS) protection solution. The robust global connectivity cloud platform that is Cloudflare ensures users are able to connect to the Internet quickly, securely, and reliably. Cloudflare is one of the world's largest networks in the marketplace today. Using Cloudflare, businesses, educational entities, NGOs, vloggers, bloggers, and anyone else with an internet presence can experience more secure, faster websites and applications.

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Cloudflare is the #1 ranked solution in top CDN solutions, #1 ranked solution in top Distributed Denial-of-Service (DDoS) Protection solutions, #1 ranked solution in top Managed DNS solutions, and #13 ranked solution in top Cloud Security Posture Management (CSPM) solutions. PeerSpot users give Cloudflare an average rating of 8.6 out of 10. Cloudflare is most commonly compared to Wiz: Cloudflare vs Wiz. Cloudflare is popular among the large enterprise segment, accounting for 49% of users researching this solution on PeerSpot. The top industry researching this solution are professionals from a computer software company, accounting for 15% of all views.

Helped 862,499 peers since 2012

Featured Cloudflare reviews

Carlos Alam Hernandez Baruch

Engineer at SITMEXICO

It is a fast and secure DNS. It is very easy to deploy, and my customers are happy with this tool. Additionally, the CDN performance in Mexico is excellent, providing fast service and tools. It offers reliability during high-traffic periods, ensuring no impact on the environment. It helps my clients avoid using on-premise boxes, simplifying operations as they only use the prices on Cloudflare.

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M.A. Faisal

General Manager at bKash Limited

It would be beneficial for us if Cloudflare could offer a scrubbing solution. This would involve taking a snapshot of my website and keeping it live during a DDoS attack, ensuring uninterrupted service for our users. DDoS attacks are typically short in duration, and having Cloudflare maintain the site's availability from its secure network would enhance the overall user experience. I would appreciate it if Cloudflare could consider implementing this feature. Many organizations already utilize similar capabilities in their CDN platforms, where a static snapshot of the web page is displayed during DDoS attacks. In terms of features, Cloudflare needs to enhance its resilience and stay more focused on adopting new technologies. For instance, solutions like F5 XC Box, Access Solution, and Distributed Cloud Solution have impressive features, and Cloudflare should strive to match and exceed those capabilities. There's a need for improvement in areas like AI-based DDoS attacks and Layer 7 WAF features. Cloudflare should prioritize enhancements in areas such as behavioral DDoS and protection against SQL injection attacks, considering the prevalent trend of public exposure to the internet for business reasons. Overall, Cloudflare needs to invest more in advancing its feature set.

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Aryan Singh1

Product Manager at Infozion

For Cloudflare, I recommend it heavily for small businesses with revenue under a couple of million dollars. Onboarding is easy, and they even have a free plan. This makes it simple for businesses in the $100,000-$500,000 range to try it out and see its value, allowing them to scale up their infrastructure as needed. Many small businesses lack the budget for solutions like AWS and rely on GoDaddy, hosting, or even Versal plans for their initial setup. At that level, Cloudflare is the best option, even though it's not as powerful as Amazon CloudFront or Akamai. Those are built for different services, while Cloudflare caters specifically to smaller teams that eventually scale up. For smaller businesses, they're the absolute best, so I'd give Cloudflare a nine out of ten. For larger businesses, it depends on the budget. Even for them, I'd rate it a seven out of ten.

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Cloudflare mindshare

Product category:

As of July 2025, the mindshare of Cloudflare in the Distributed Denial-of-Service (DDoS) Protection category stands at 19.6%, up from 19.1% compared to the previous year, according to calculations based on PeerSpot user engagement data.

Distributed Denial-of-Service (DDoS) Protection

PeerResearch reports based on Cloudflare reviews

Type	Title	Date
Category	Distributed Denial-of-Service (DDoS) Protection	Jul 20, 2025	Download
Product	Reviews, tips, and advice from real users	Jul 20, 2025	Download
Comparison	Cloudflare vs Radware DDoS	Jul 20, 2025	Download
Comparison	Cloudflare vs Arbor DDoS	Jul 20, 2025	Download
Comparison	Cloudflare vs Akamai App and API Protector	Jul 20, 2025	Download

Title	Rating	Mindshare	Recommending
Wiz	4.5	N/A	95%	22 interviews Add to research
Quad9	3.0	N/A	50%	2 interviews Add to research

Valuable Features

Speed improvements, CDN caching, and DDoS protection stand out with Cloudflare. Users appreciate security automation, threat insights, DNS management, and caching options. Flexible SSL, easy configuration, and web optimization are flagged as beneficial. The web application firewall, API access, and page rules provide added functionality. Global reach, scalability, and a user-friendly dashboard enhance usability, while proxy features and privacy aspects maintain security. Performance and security are consistently valued attributes.

"It's a great product because it's scalable, has great coverage, and is mature with good defenses against DDoS attacks."
"Cloudflare consolidates various capabilities into one product, streamlining processes."
"It is a fast and secure DNS."

Room for Improvement

Cloudflare users expressed a need for improved analytics, faster CDN speeds, and enhanced customer support. They highlighted issues with IP masking and DNS management. Some noted a lack of user-friendly documentation and configuration difficulties for non-technical users. The absence of a mid-tier pricing option, better integration for API use, and improved logging and reporting were also mentioned. Additionally, some users requested more efficient partner relationships and expanded server coverage for optimal traffic routing.

"Eventually, things go sideways and require fixes when it would have been easier to prevent the issue initially."
"Technical support is not well developed. While there are good engineers, Cloudflare does not offer hands-on technical support to fix customer problems but rather a self-service model."
"There could be more courses with engineers. I like e-learning, however, having a specialist in a classroom is more comfortable for me."

ROI

Users spent around $400 but experienced significant benefits such as increased traffic and reduced risks from DDoS attacks, avoiding costly downtime and maintaining customer loyalty. Cloudflare improved content delivery, availability, and response times, enhancing business performance. Smaller businesses gained strong ROI due to low investment and improved security. Encryption added protection against hacks. Organizations reported benefits totaling $903,000 with a 318% ROI. Clients no longer require on-premise systems, reducing costs and complexity.

Pricing

Cloudflare offers a range of pricing tiers from free to enterprise-level, catering to various business needs. Many users appreciate the zero setup cost and the value of the $20 per month Pro plan, which includes essential features. The Business plan at $200 per month is recommended for mid-sized companies for its return on investment. Enterprise pricing can be steep, but Cloudflare is deemed cost-effective compared to competitors like Akamai, especially for smaller organizations.

"The tool is a premium product, so it is very expensive."
"The product's pricing is cheap."
"For Cloudflare, I recommend it heavily for small businesses with revenue under a couple of million dollars. Onboarding is easy, and they even have a free plan. This makes it simple for businesses in the $100,000-$500,000 range to try it out and see its value, allowing them to scale up their infrastructure as needed."

Popular Use Cases

Cloudflare's primary use case includes security, CDN services, and DNS management. Its users deploy it for DDoS protection and website performance optimization. Many utilize Cloudflare for SSL, WAF, and load balancing. Additionally, Cloudflare manages web application firewall and IP obfuscation for increased online security. Users also leverage Cloudflare for content delivery and security, protecting web applications and enabling safer data management. Its services support diverse organizations, including resellers and IT consulting firms.

Service and Support

Cloudflare's customer service and support receive mixed feedback. Many find the technical support knowledgeable, quick, and efficient, with well-documented online resources. However, some feel response times could be improved and more personalized service would be beneficial. Users appreciate the fast customer service, particularly for paying customers, although the self-service model and reliance on community support can be limiting. Some praise enterprise support as exceptional, while business and lower-tier clients often face delays.

Deployment

Users found Cloudflare's initial setup to be straightforward and user-friendly. The process involves entering DNS records, making it accessible even for those without technical expertise. While experienced users appreciate the simplicity, novices benefit from documentation and support. Challenges arise with configurations linked to DNS, domain registration, or using specific setups. Some advanced features might necessitate additional learning, but the setup is generally quick, often taking less than a day.

Scalability

Cloudflare is widely regarded as highly scalable, handling various traffic levels effectively. Users report seamless upgrades and no issues when shifting plans or expanding under heavy usage. Its cloud-based infrastructure supports enterprises' needs globally. Many rate its scalability as impressive, emphasizing the ease of scaling to accommodate increased demands. Cloudflare's performance, even during high-traffic periods, is consistently dependable, reflecting its capacity to manage substantial workloads and facilitate organizational growth.

Stability

Cloudflare is generally regarded as stable, with many users highlighting no significant issues. Some recall past downtime or network disruptions, particularly in 2013. Users praise its stability, often rating it highly. Occasional CDN node failures were noted, though recent experiences show improvement. Businesses reported increased uptime, with stability rated positively. A few experienced initial setup challenges but found performance consistent. Despite some past flaws, users express satisfaction with Cloudflare's reliability and robustness across global services.

These insights are based on the in-depth reviews provided by peers to help you make a better buying decision.

Download our Cloudflare Buyer's Guide for additional reliable information.

Review data by company size

By reviewers

By visitors reading reviews

Top industries

By visitors reading reviews

Computer Software Company

15%

Comms Service Provider

11%

Financial Services Firm

10%

Manufacturing Company

Government

University

Educational Organization

Healthcare Company

Media Company

Hospitality Company

Retailer

Insurance Company

Real Estate/Law Firm

Construction Company

Non Profit

Outsourcing Company

Legal Firm

Performing Arts

Energy/Utilities Company

Wholesaler/Distributor

Transportation Company

Consumer Goods Company

Recreational Facilities/Services Company

Pharma/Biotech Company

Logistics Company

Compare Cloudflare with alternative products

Learn more about Cloudflare

Currently, there are millions of Internet locations on Cloudflare, and the Cloudflare network
continues to grow every day by the thousands. The solution is able to fulfill the requests for
millions of websites seamlessly and serves on average 45 million HTTP requests per second.

Cloudflare has safe, secure data centers in close to 300 cities worldwide to ensure every
client request is filled as quickly as possible. It is Cloudflare’s edge network that makes this
possible by keeping content and other services as close to each client as possible, so the
information requests are always only seconds away.

Many organizations that work in democracy, civil society, human rights, or the arts are able to
access Cloudflare's highest levels of protection for free via Project Galileo. Additionally, official
election websites can be secured from hacking and fraud through Cloudflare’s Project
Athenian, also at no additional cost.

Cloudflare can also help organizations of all sizes develop a robust zero-trust strategy to
ensure the highest levels of productivity and profitability. Employees, stakeholders, and end users have a greater level of satisfaction and overall improved user experience, which can, in
turn, result in higher revenues and overall ROI. Zero-trust and BYOD (bring your own device)
access ensure end users and employees always have the best resources and technology
available to them at all times.

Cloudflare benefits

Cloudflare has many benefits. Some of its most valuable benefits include:

- Faster load times

- Robust DNS security

- Intuitive cloud Web Application Firewall (WAF)

- Free universal SSL

- Image enhancement

- Automatic browser caching

- Next-generation cloud load balancer

- Accelerated Mobile Pages (AMP)

- Rate limiting

- Minification

- Zero-trust capabilities

- Cost-effective

- Reduced carbon footprint

Reviews from real users

“Many websites require an SSL certificate because they sell stuff and want SSL. Cloudflare
comes with an SSL certificate built in. It's automatic. You sign yourself up for Cloudflare, and
an SSL certificate automatically protects your website. If you have a connection between your
website and your host, the server, Cloudflare, and the host, you don't necessarily need a
certificate.” Spencer M., Owner at Tech Exchange

“What I like best about Cloudflare is that my company can use it to trace and manage
applications and monitor traffic. The solution tells you if there's a spike in traffic. Cloudflare
also sends you a link to check your equipment and deployment and track it through peering,
so it's a valuable tool.” Daniel P., Network Engineer at Ufinet

“The most valuable feature of Cloudflare is the GUI. You are able to control the solution very
well through the interface. There is a lot of functionality that is embedded in the service.” PeerSpot user, Competence Center Manager at a tech services company

Cloudflare was previously known as Cloudflare DNS.

Cloudflare customers

Trusted by over 9,000,000 Internet Applications and APIs, including Nasdaq, Zendesk, Crunchbase, Steve Madden, OkCupid, Cisco, Quizlet, Discord and more.