Microsoft Teams Reviews

My main use case for Microsoft Teams is for collaboration purposes and for the voice features.

For collaboration or voice features in my daily work, we allow users in our organization to collaborate from teams, channels, sharing files, or to work on a file together within a team in a channel, in a group chat, or in one-on-one chat. We also utilize a whiteboard for collaboration purposes for communication. From the voice aspect, we utilize DIAC routing to allow PSTN calls from the reception, from the call center, and from end users, enabling connections globally on PSTN with end users or external customers.

My organization also utilizes Microsoft Teams to receive calls on the service number, hitting the auto attendant, which can be utilized as a call center experience where options like press one for support, press two for reception, and press three for sales are available. This call handling setup can be managed with Microsoft Teams, specifically through the auto attendant and call queue.

Microsoft Teams has positively impacted my organization in several ways, particularly in planning and adaptability. It provides multiple documents from Microsoft, aiding administrators, users, and end users in understanding how to utilize Microsoft Teams. Deployment and permission management for Microsoft Teams are easy due to existing policies in SharePoint, Exchange, and the compliance side, making it easier to integrate into the Microsoft ecosystem. Familiar terminology and commandlets further boost efficiency, enabling full management of Microsoft Teams operations.

Improved communication is one specific outcome showing how Microsoft Teams has benefited my organization. The platform promotes real-time collaboration, reducing the lengthy nature of traditional email communications. For example, private messages on Microsoft Teams facilitate swift interactions, enhancing business efficiency. Additionally, Microsoft Teams-to-Microsoft Teams calling saves costs, as it only requires a license rather than PSTN calls. The introduction of Operator Connect has streamlined PSTN services, removing complexities and reducing the need for physical infrastructure.

The best feature Microsoft Teams offers is collaboration because it allows you to utilize most of the Microsoft 365 services from Microsoft Teams as a front line. When using Microsoft Teams, you do not need to jump to different Microsoft applications like Excel, PowerPoint, or other files, as you can remain in Microsoft Teams while accessing most of the functionalities from the Microsoft 365 suite.

Staying within Microsoft Teams for all those Microsoft 365 services has significantly impacted my workflow and productivity by eliminating the need to switch between different windows, screens, URLs, or web pages. Most tasks I can perform within Microsoft Teams without needing to open new tabs, which saves time and reduces RAM or CPU utilization by my machine. For instance, if I need to listen to a recording from a Microsoft Teams meeting, I can do so directly within Microsoft Teams. Additionally, when I utilize OneDrive, I experience a smooth interaction, as I can organize my OneDrive while remaining in Microsoft Teams. I also leverage Microsoft Teams bots based on my company requirements, using them within Microsoft Teams as message extensions or tabs across different channels and user groups while managing permissions effectively.

From the administrative perspective, there is a better view available in the form of user reports within Microsoft Teams, allowing easy checking of what features and services are being used in my organization. Focusing on the top five services, features, or activities helps me improve user experience through policy and customization based on those reports and dashboards.

Microsoft Teams could be improved, especially regarding contact center solutions which have a growing need for omnichannel capabilities, integrating with external platforms such as social media and email for a unified experience.

Minor improvements might include reintroducing features such as GPU options available in classic Microsoft Teams to address issues in modern Microsoft Teams related to video meetings and content sharing. Furthermore, essential information such as who started or ended recordings should be more accessible in the Microsoft Teams admin center.

I rate it a nine because Microsoft Teams occasionally experiences glitches in the client, leading to missing chat history or other transient issues. The performance issues with the desktop client and the support service complexities contribute to my rating being less than perfect.

I have not identified any other improvements needed for Microsoft Teams.

I have been using Microsoft Teams for the last seven years.

Microsoft Teams is not fully stable, as there are service interruptions and issues with the client.

Regarding scalability, Microsoft Teams allows scaling based on the number of users without any issues.

The customer support for Microsoft Teams is not perfect, as there are delays and it often takes a long time to receive solutions from their product group team.

We previously used Skype for Business, and the reason for switching was that Microsoft stopped supporting it, necessitating a move to Microsoft Teams.

I have seen a return on investment as people from different locations and countries collaborate in real time, saving time and enhancing data and file management within the Microsoft ecosystem.

Pricing has always been transparent with Microsoft, and the setup costs are vendor-specific, which is also contractual and transparent.

We did not evaluate other options before choosing Microsoft Teams.

Microsoft Teams is fully governed by Microsoft due to its cloud technology, as they have integrated Copilot and are working on AI recap summaries for files, recordings, and transcripts, emphasizing governance and security measures such as data encryption.

The accuracy and reliability of Microsoft Teams' AI capabilities are high, especially for summaries and chat information, making it a reliable resource for information retrieval.

Microsoft Teams is deployed in my organization as a public cloud solution. For our public cloud deployment, we use both AWS and Azure.

For others looking into using Microsoft Teams, I recommend it as it is easy to utilize and implement within organizations that are already using Microsoft products, offering beneficial integrations that enhance overall operational efficiency. I rate Microsoft Teams a nine out of ten.

My main use cases for Microsoft Teams are mostly usual business activity, such as meetings, conferences, and working with my team within the groups, project management within the groups, and task management. I use it as one window for the work day, managing communication and tasks, and essentially using it as a main work screen.

The features I find most useful in Microsoft Teams are when I can make tasks from the chat, such as one-to-one chat, and edit whatever I need. That's very useful when I discuss something with the team.

I am actively using Planner, which is very convenient because I can have all of my tasks from projects, from different boards, from my personal list; I have everything in one list and I can filter and divide and prioritize. That's super convenient, and I use it every single day.

Regarding the persistent chat feature in Microsoft Teams, I may not be sure what that feature is, as I'm lacking the description.

There are challenges and issues in Microsoft Teams, such as after recent updates where group chats were combined with Teams, chats, and groups into one. Users have to work with settings to make it normal again so Teams are separated from chats, and that was a really inconvenient update. Many users ask me to help make it back again to separate Teams and groups from one-to-one chats.

That's probably the worst update they've made recently. Additionally, there are some minor features, such as when I work with messages, I don't have an actual forward or quote option when replying to someone's message. I need to be careful not to miss the quote sign. For a lot of people, they are confused about where the quotes option is. I've received a couple of hundred support tickets just regarding this issue.

The function to share email to Teams chat doesn't work sometimes due to our compliance policies, and sometimes it would be nice to be able to forward an email to the group chat and have further discussions.

Microsoft Teams could improve by being less glitchy because it glitches a lot, leading to undelivered emails and undelivered messages. It would be beneficial if the MS application Shifts, which adds functionality to groups, could be integrated into the groups calendar. Currently, many teams don't use the app because it is not integrated with the general calendar or the Outlook calendar, making it basically a useless application.

The platform needs less Copilot and more people. The general Copilot integration into the platform is less glitchy, but Microsoft Teams is quite heavy and glitchy sometimes. Stability depends a lot on compliance restrictions, policies, and quality of internet. Sometimes, when updates are enrolling, the platform glitches, breaks, or shuts down.

I have been working with Microsoft Teams since 2018.

The video conferencing quality in Microsoft Teams during meetings depends completely on the quality of internet connection. Generally, it's absolutely fine, but it also depends on the type of camera and the quality of camera I have. I appreciate the ability of Microsoft Teams to control the quality of the call.

Microsoft Teams is scalable and easy to scale.

I contact Microsoft support on a regular basis for technical support with Microsoft Teams.

My impression of their support is 50/50 positive and negative. It depends on the team and the route you're sending your ticket. We have premier support, recently renamed, which provides a dedicated manager and dedicated technical advisor, making it easier and faster, with higher qualification specialists assigned to my issue. However, the general route through the admin panel and support window goes through every basic step, which takes so much time. We have cases where it took more than six months to resolve very basic issues. Only once did we really get help from Microsoft support; the rest were cases we resolved ourselves while just exchanging useless emails with support. Support definitely has space to improve and a lot of work to do on the qualification of engineers; expectations are higher.

Neutral

The initial setup of Microsoft Teams is quite quick. It depends on whether you are integrating into general infrastructure or just using the cloud version of the platform. It's quite easy and very fast. You just activate your licenses, activate your tenant, and you are ready to go; it takes hours at most.

I rate the stability of Microsoft Teams as a solid seven out of ten.

Microsoft Teams is more or less affordable, but I've recently noticed changes. Previously, last year, Microsoft Teams with all its possibilities was included in the Office license, such as E3 and E5, in every single license. Now, Microsoft Teams has become a separate license, which is quite bad from a user experience perspective. Companies buy M365 primarily for this collaborative platform, and when you extract one application with a separate fee, it creates inconveniences and additional budgeting.

When companies reach a limit, they have to reassess what they're using and may prefer to keep Microsoft Teams for everyone instead of additional licenses such as Visio. It feels similar to selling the car separately from the engine.

I recommend Microsoft Teams to those considering it as it's a nice tool with a lot of possibilities and very convenient features, especially for big teams and organizations. It's a good product for enterprises, and even small teams can benefit, but it's better for enterprises because you can leverage maximum possibilities if you have the budget.

My overall rating for Microsoft Teams is 7.5 out of 10.

Within the last 12 months, I have been working on a single Java project for more than four years, using Postgres and MongoDB. Nothing has really changed, and it is in a microservices architecture with GitHub and GitHub Actions. It is basically the same project I have been working on for more than four years now.

I am an end-user of Microsoft Teams and I am not managing group chats or business on it.

The video conferencing quality in Microsoft Teams usually depends on network connections. As a remote team working from different locations with approximately 10 or more people in meetings, it is smooth overall, despite some local internet connection issues where someone's video might lag or break. It is also capable of supporting company-wide announcements with thousands of participants.

I am not certain about other areas for improvement. I find the integration of email, calendar, communication, and chats quite convenient, and I think they will explore new AI features for this solution in the future. For my needs, it is quite decent, though resolving glitches and instabilities would make it perfect.

I rate the stability above five, approximately six or seven.

I am not aware of the pricing of Microsoft Teams at all; I am an end-user with no knowledge of what it could be.

One way Microsoft Teams could be better than Slack is that Slack allows for easier integration with external systems for automating messages, which is definitely an advantage. I believe Microsoft Teams is not as flexible as Slack.

I rate this review a seven overall.

My main use case for Microsoft Teams is collaborating with team members for generating cards to add to Trello or other MCP integrations. I can create meetings, schedule meetings, and connect it with all kinds of Microsoft services from Office. I utilize all of these features. I can make channels and groups in Microsoft Teams so that we can collaborate together. I can have all my sprints, planning, sprint stand-up calls, and everything can be done on Microsoft Teams.

On a day-to-day basis, I use Microsoft Teams for chatting, recording videos, identifying screen sharing content, and sharing materials, videos, and audio with peer members to collaborate with any of them. Anything we want to do in communication, Microsoft Teams is the go-to option currently.

Microsoft Teams offers lots of integrations that have been implemented recently within AI exposure, so different communication sections can be done within the tools. I can collaborate with Microsoft Excel and work on Trello cards using Microsoft Teams itself. Multiple workspaces can be created and all channels can be made together, trying to have private content as well. End-to-end encryption is available within the chats so no outlook of the chats has been viewed. I have not found any kind of discrepancy till now. Video calling and audio calling with transcription and subtitles are available.

Audio and video can be stored, and I can add audio effects, video effects, and a wallpaper can be attached in the video as well. All these features I am utilizing in Microsoft Teams.

Microsoft Teams has impacted my organization positively because we have taken the Microsoft Office suite altogether for enterprise level, which gives us exposure to all these platforms. We have done the migration from different tools to this platform and we had great exposure to work on direct drive options of Microsoft to collaborate within Microsoft Teams, Outlook, and sync of calendars. We can generate some kind of specific events as well. All these things make the organization level more positive and impactful.

Our messages cannot be exposed outside the network of the organization, so that is the biggest achievement as well.

When it comes to positive impact, I have noticed specific outcomes like team engagement being more collaborative now instead of what we were previously doing on different platforms. Now we can do collaborations more easily and that is where we can attach files, videos, and media recordings as well.

Many things we can try to implement. We can have files from OneDrive as well. We can have URL attachments as well. Everything is possible in the collaboration of Microsoft Teams. Peer communication is now very smoother and faster. Due to what if any project communication needs to be done, that makes a positive impact as well, and we can get hands-on project delivery within the correct communication guidelines.

Microsoft Teams can be improved firstly because it does not have the option to directly attach attachments. It needs to be clicked to add an attachment. There is a plus icon, and previously we were using Slack where we had the option to just paste any content here and it would come in the chat box. Currently, it is not impactful in Microsoft Teams where we need to identify each and everything on the attachment block.

Secondly, there needs to be an improvement applied for workplaces because workplaces cannot be attached, and on that regard, I cannot even communicate with external teams. If you want to make any kind of impact on that part, then it is lacking as well. That is where Slack was performing very good, but that is where Microsoft Teams is lacking currently.

I have been using Microsoft Teams for five years.

Microsoft Teams is stable.

Microsoft Teams' scalability is perfect enough, as it can collaborate with multiple peers all together. There is no lag or any kind of instability I have found till now. It works fine deployed on any of the clouds and is very smooth.

The customer support for Microsoft Teams is excellent. On email, support of AI assistance, or customer support calls, it's working fine. All the results are prompt that we are getting for any tickets that we generate related to any issues.

Previously, we were using Salesforce Slack, and we migrated from Slack to Microsoft Teams because the licensing of the company needed to be shifted from other workspaces towards Microsoft, and we needed to apply our old communication platforms to work on all the external sources of Microsoft.

I have seen good communication improvement working out within Microsoft Teams instead of what we were used to in previous tools, where we were lacking communication. It has improved a lot. Not in terms of money saved or any kind of employee scarcity needed now, but it's smoother enough that we can have clarity of communication within our whole guidelines of Microsoft Teams as well within project delivery.

My experience with pricing, setup cost, and licensing is that our external team was utilizing all these aspects for making things work smoothly in terms of costing, licensing, and generating perfect results, which was the work of the external team.

I have been using Microsoft Teams for more than ten years, and it is one of the key communication tools in my organization. I use it for my personal purposes as well. For any kind of communications with stakeholders, within teams, within groups of teams, and for inter-city communication with colleagues, it is really excellent.

With Microsoft Teams, I can send text messages, make calls, and have video calls. I can connect the whole team and conduct daily standup meetings. I can connect with stakeholders and the people who provide requirements for applications or websites, making it easy to connect whenever needed without much hassle because it connects quickly with anyone else. I only need Microsoft Teams on my computer.

The main way I use Microsoft Teams is that it helps us communicate tasks and more. Now that AI is integrated, it summarizes and provides details about what has happened throughout the day, including all the calls I attended, summaries of those calls, how long each call lasted, and what occurred in them with titles defining the call topics. I can also get summaries of a whole month, year, or any past history I want to recollect, which is very helpful now that it has been integrated with AI.

The best feature Microsoft Teams offers is the AI integration. Before this, I had multiple calls with stakeholders. Before starting a call, it summarizes what happened in the previous call, provides a summary of that, lists the points discussed, and tracks how many Microsoft Teams meetings I have had with that particular stakeholder. This helps me plan and forecast for current and upcoming meetings so that everyone in the call is clear on the agenda being discussed.

Out of all these features, the one I rely on most is the AI summary, meeting history, and the auto recording that is available for sixty days. It should not expire, which allows me to use it multiple times and share it with newly joined colleagues, which is really helpful.

Microsoft Teams makes my tasks faster because communications happen clearly with everyone involved in the project or task. It helps provide a clear idea to everyone about what to do and when to finish. This is only possible due to clear communication and the unique details it provides, especially the summaries, which allow any doubts a colleague or friend may have to be clarified quickly during the call itself. This not only improves productivity but also enhances the quality of the project.

I want to thank Microsoft Teams for integrating AI, as it greatly helps in summarizing everything from every call and detailing the agendas discussed with stakeholders or colleagues.

One issue is that now it requires the presenter to initiate the meeting. Previously, anyone could quickly become a presenter, but now I have to ask or request for the presentation. This can cause problems if a presenter is unavailable momentarily. I would appreciate it if Microsoft could look into this. Everything else is really excellent.

Microsoft Teams is currently perfect and is keeping pace with trends.

I have been using Microsoft Teams for more than ten years.

Microsoft Teams is one hundred percent stable.

Microsoft Teams can scale at any point in time. There are no limitations or restrictions as of now, making it user-friendly and easy to use.

Microsoft Teams customer support has been effective. I communicated regarding presentership and they are currently working on it so that anyone can become a presenter to share their screen or display something. It is perfect for now.

Microsoft Teams is one hundred percent stable.

I used Skype before Microsoft Teams due to its limitations. My organization decided to switch to Microsoft Teams because it could offer more effectiveness.

I have seen a return on investment. Initially, I used Skype as my communication tool, which had its limitations. When I switched to Microsoft Teams, it became faster for everyone in my organization, helping improve the quality of delivery, save time, and reduce costs, making my organization more competitive in the market.

From an organizational point of view, the pricing and setup costs for Microsoft Teams are right, especially since it integrates all the new technologies coming to market, including AI and various AI features. I think the pricing is just right.

Before choosing Microsoft Teams, I evaluated other options. During my use of Skype, I only looked into Microsoft Teams. Everyone is very happy with it, not only regarding communication but also with the positive reviews and demos I received from Microsoft, a process that continues even now.

Once I started using Microsoft Teams, I did not want to leave it. It is so user-friendly that it becomes essential if one is really working.

Microsoft Teams is perfect and very handy with all the features it has. I am grateful to the team at Microsoft Teams for all the help. I have given this review a rating of ten out of ten.

My major use case for Microsoft Teams is to collaborate with collaborators and clients.

We use Microsoft Teams, Power BI, OneDrive, SharePoint, and others for collaboration.

I have been using Microsoft Teams for approximately five years.

We use persistent chat.

We use chat for short conversations, and for meetings, we use video conferencing. We use instant messaging sometimes to record the conversation as a transcript rather than an instant messaging conversation.

The quality of the video conferencing is good.

The biggest benefit from Microsoft Teams is its simplicity to use the tools and the facility to search on the conversation or on the transcript solution.

Microsoft Teams saves time because it is easy to search on the conversation, to retrieve contacts, and to contact internal or external collaborators.

Today, we do not integrate any third-party apps into Microsoft Teams, but we may use project management tools such as Jira in the future.

We used to integrate something, but now we do not need it.

I do not understand the question about integration with Microsoft 365 systems.

We do not use any integration with Microsoft Teams currently.

We would prefer better integration with Copilot; to simply prompt to search under conversations or SharePoint folders can be quite complicated at times.

Sometimes it is quite complicated to install Microsoft Teams if we want to integrate it with SharePoint or anything else.

Integration is complicated; if you are not integrating, it is easy.

I have been using Microsoft Teams for approximately five years.

I have never experienced downtime, although there could be incidents that I have not encountered.

Microsoft Teams is a very scalable product.

I do not see a limit to how many people can be added to Microsoft Teams.

We have not asked for technical support from Microsoft, but we may do so later.

For customers, we suggest migrating to Exchange Online; we do not use Exchange on-premises anymore.

We do not use Exchange at all today.

The price for Microsoft Teams business solution and O365 business is not expensive, but if we use Copilot or AI or anything else, I think it is quite expensive.

We purchased Microsoft Teams with an integrator.

We do not use any other applications, so I think Microsoft Teams is the best.

We do not use other databases such as MongoDB; we work only with Microsoft SQL Server and sometimes with MySQL only.

Sometimes we use Ubuntu with MySQL.

We are not using DevOps today.

We started with DevOps and we progress, but we are not completely autonomous.

We are both a customer and an integrator.

We are both an end user and an integrator.

I would rate this review a 9 overall.

I used Microsoft Teams for one year and three months at TCS, Tata Consultancy Services, and for six months at another company, totaling almost two years altogether.

I was working as a technical service consultant, and in the last six months, I worked as a SOC analyst intern. I used Microsoft Teams for communicating with my team members.

I used the persistent chat feature in Microsoft Teams. Microsoft Teams is very good because it's user-friendly.

Regarding productivity, it's adequate. I don't know much about that because we were just using Microsoft Teams for communicating with the teams. Other than that, we were mostly using the cloud platform, such as Microsoft Defender and Sentinel.

Microsoft Teams is reasonable. We were able to do everything, including raising tickets. We integrated with some third-party applications, but I don't know the details. My senior handled that aspect, but Microsoft Teams was good and the price is reasonable.

There were many features in Microsoft Teams. What I appreciated was when taking a screenshot, it would indicate that the organization had prohibited this feature. They were following compliance rules, and it had great features.

I can assess the quality of the video conference as excellent, and I rate it around eight on a scale of 10.

Microsoft Teams is a very good application. The UI, the color, everything is very attractive, so I would recommend it to others.

I didn't leverage any third-party app integrations in Microsoft Teams beyond the basic functionality.

Sometimes it would crash. It was a minor problem, but after restarting, it worked fine.

Mostly, the crashing occurred in the application. When I was using the website, it was not crashing, so it might be related to the application itself.

The application crashing in Microsoft Teams affected productivity. If we could minimize that, productivity would increase.

I worked with Microsoft Teams for one year and three months at TCS, Tata Consultancy Services, and for six months at another company, totaling almost two years altogether.

The application would occasionally crash. It was a minor problem, but after restarting, it worked fine.

Mostly, the crashing occurred in the application. When I was using the website, it was not crashing, so it might be related to the application itself.

For stability in Microsoft Teams, I would rate it a five.

Microsoft Teams is a scalable solution. We were not just using it in our company, but we were integrating it when the client requested certain things. We were able to integrate their employees who were in a different domain, making it truly scalable.

I didn't have any occasion to contact Microsoft regarding Teams. There was technical support in our company, so we didn't get much opportunity to call Microsoft, but I would rate the customer support around a seven.

Positive

It's straightforward to set up Microsoft Teams because we all use Windows.

The setup takes only about one minute, maybe less. However, understanding the internal features, such as making text bold and similar functions, requires experience.

It's straightforward to set up Microsoft Teams because we all use Windows.

Microsoft Teams is a very good application. The UI, the color, everything is very attractive, so I would recommend it to others.

On a scale of 1-10, I rate Microsoft Teams an 8.

My main use case for Microsoft Teams is for chats and meetings, majorly to schedule meetings, and those are the major things for chat and to schedule meetings.

A recent scenario where I typically use Microsoft Teams for meetings is where a colleague of mine was exiting the company and he decided to do a handover to me. I created a Teams meeting and scheduled it for throughout the week. That is a scenario where I used Microsoft Teams.

In addition to my main use cases with Microsoft Teams, there are scenarios where I want to schedule a meeting for multiple users and multiple people in my company. I appreciate the feature where you can know when a user is free, and most of the time, Microsoft suggests time or periods where users are free and available at the same time. That is a good feature from Microsoft.

The best features Microsoft Teams offers, in my opinion, include scheduling meetings and seeing when users are free, as well as file sharing, because I know Microsoft Teams is integrated with SharePoint and OneDrive. I have quite a knowledge about SharePoint and OneDrive, so I understand how Microsoft Teams works in that aspect. That is also a very good feature, and apart from that, I have created a Microsoft Teams channel for my team where they can also upload files and important documents that are related to the team.

Microsoft Teams has positively impacted my organization by helping collaboration become easier and smooth, in the sense that you can put everyone in a Microsoft Teams group and share information instead of sharing it with individual users. You can just put them all in a group and share it, and in that way, it has helped collaboration become easy and smooth.

Regarding Microsoft Teams's AI capabilities, I think the governance and security are quite helpful in reducing security risk. They help me manage users in the organization to be able to share files among themselves while ensuring that external users cannot view or download the company's data via Microsoft Teams.

Regarding Microsoft Teams's AI capabilities, I find them to be great so far, especially integrating it with Copilot. I have been able to schedule messages and recurring messages basically. The AI capabilities have been good and great so far.

The only thing that frustrates me using Microsoft Teams is where I'm not able to properly integrate some applications, such as some chatbots, to Microsoft Teams. Apart from that, Microsoft Teams has been great for me and my team.

I think there are some other features they are looking to improve on, and there are also some things that can be improved on the UI of Microsoft Teams and integration with other software.

I have been using Microsoft Teams for the past eight to ten years.

In my experience, Microsoft Teams is stable. I hardly have downtime, and the experience has been great so far.

Microsoft Teams scalability has been effective in handling my organization's growth and changing needs. There is a Microsoft license that gives you access to Microsoft Teams, Outlook, and the basic Microsoft products, so scalability hasn't been an issue for us and we have been able to manage the licenses that provide users access to Microsoft Teams.

I have not had any experience reaching out for help with Microsoft Teams, but Microsoft support has been good so far on other products.

We have always been using Microsoft Teams. I started with Microsoft Teams and have always been using it in my organization.

I have not seen a clear return on investment from using Microsoft Teams. In terms of time saved, it helps with easy collaboration. It makes collaboration smooth and easy, but I am not totally sure about return on investment.

Pricing for Microsoft Teams has been good so far. My team does not manage Microsoft Teams pricing or how the licensing is being done, but I know there is a Microsoft E3 license that gives you access to Microsoft Teams, Outlook, and other basic Microsoft products, so I think it has been good so far.

I don't think we evaluated other options before choosing Microsoft Teams. We just went straight to Microsoft Teams.

I would advise others looking into using Microsoft Teams to keep using it because it is actually a good product that helps with collaboration, especially with multiple users, instead of sending chats to single users one by one. I recommend Microsoft Teams and I give it a rating of eight.

My main use cases for Microsoft Teams are for meetings and calls. I have not yet used it for collaboration.

The features that I find most useful in Microsoft Teams are that it is easy to manage, easy to use, and easy to program meetings. Most people use it, and it is easy to set up Microsoft Teams.

There are too many features in Microsoft Teams, and I think it is not good. I believe they should have fewer features in Microsoft Teams and limit it to calls, presentations, and sharing, similar to Zoom if I want to know. Zoom is more stable, and Webex also does not have as many features or integrations.

Microsoft Teams also needs to improve in terms of stability on Citrix, and as I said, it should have less product on Microsoft Teams.

I have been using Microsoft Teams for six years.

I have faced some issues with Microsoft Teams on the Citrix platform where we have issues every day.

The kind of issue is that it always asks for the password, and I think for Citrix or for a shared platform, it is not really easy to manage, and it is not stable.

For overall stability, it is acceptable, and I rate it as a nine.

Microsoft Teams is a scalable solution. The issue is that it is limited to 200 to 300 users, which is the concern. We currently have 300 and more users of Microsoft Teams.

I have not contacted technical support of Microsoft for any issues at this moment.

The deployment for Microsoft Teams takes approximately 10 minutes for a user.

When we pay for Microsoft Teams, it is always expensive. I do not know exactly how much the license is, but when we pay, it is always expensive.

Most people use Microsoft Teams because it is Microsoft, and everybody knows about it. I rate this review a nine overall.

The major use case for Microsoft Teams is for normal team meetings and working on documents and other things between colleagues.

I use the chat feature in Microsoft Teams, specifically the persistent chat feature.

Chat helps with my communication because when I'm at my desk and there are lots of people, it is better to use chat instead of voice. It always stays there, keeping track of what has happened, the transcription, everything, so even if someone is not present, everyone will know the discussions we've had.

We are only using Microsoft Teams for our normal purpose and not using it with any third-party applications.

The biggest advantage of Microsoft Teams is that it is a combined package where I can do chat, video conferencing, work on spreadsheets, documents, and other things with many people sitting at my desk, which makes work easy, especially with clients who are in remote locations, so it saves a lot of time.

The biggest advantage of Microsoft Teams is that it is a combined package where I can do chat, video conferencing, work on spreadsheets, documents, and other things with many people sitting at my desk, which makes work easy, especially with clients who are in remote locations, so it saves a lot of time.

The integration of Microsoft Teams with Microsoft 365 services is easy for me.

The quality of video calling conferencing in the product is very good, and we use it most often.

In Microsoft Teams, I think it's acceptable as I'm using whatever I can, and it is better now. I don't have much to say about improvements required, but sometimes the speed is less, which I am not sure if it's due to Microsoft Teams or my network connection.

Even though there are some issues with speed and the solution is expensive, I would still give it maximum, 10 points.

As a user of Microsoft Teams, I have been working with it for the last four to five years.

Aside from the issue with speed, all else about stability is okay.

It's easy to scale Microsoft Teams as there are no limitations.

I have communicated with tech support from Microsoft long ago.

My experience with tech support was positive. It sometimes takes time to get feedback and a solution, but otherwise, it's acceptable, especially since I can get issues solved by my vendors.

For tech support, I would rate them eight out of ten, where one is bad and ten is good.

Positive

It's easy to install with no issues.

Regarding the license, the Microsoft 365 license I am taking is quite expensive, and every year it goes higher.

The solution is expensive for Microsoft Teams as well.

I have used Zoom.

When I compare Microsoft Teams with Zoom, I see that Zoom is a normal package only for video communications and showing presentations or documents, while Microsoft Teams is different because I can work with all my Office files, making it much easier to use Microsoft Teams for daily document-related and official matters, as Zoom seems to be only good for video chats.

For Zoom, we use it mainly for video communication with clients who are comfortable with it; however, Microsoft Teams is used for all our office-related tasks, and since I have so many licenses, it makes my work easier. Zoom primarily provides video chat but lacks certain features such as background removal that Microsoft Teams has.

From Microsoft, I work with the 365 suite only, and we are using Microsoft Business Premium.

We have the full product for all users, which includes Microsoft Business Premium, Exchange and SharePoint, as we have bought it.

I'm not working on Microsoft DPM, Data Protection Manager, or Azure.

The integration of Microsoft Teams with Microsoft 365 services is easy for me.

I give Microsoft Teams a rating of 10 out of 10.