We performed a comparison between Bitrix24 and Microsoft Teams based on real PeerSpot user reviews.
Find out in this report how the two Enterprise Social Software solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."Collaboration and CRM are the most valuable features of Bitrix24."
"The solution's most valuable feature is its project management functionality...It is a pretty stable solution."
"We are considering Bitrix24 as an office automation solution for our workplace productivity-related issues, project management activities, and staff tracking."
"It's a very easy-to-use product."
"The product is user-friendly."
"It is easy to use and very stable."
"Bitrix24 is ideal for creating a CRM platform. It can integrate some third-party solutions, and it's highly flexible."
"The technical support was intuitive and had good documentation."
"The product is very user-friendly."
"Screen sharing and chat retention are the most valuable features of Microsoft Teams."
"The tool is simple to use."
"The integration, ability to share documents is very good."
"The solution is relatively stable."
"It allows us to invite members to attend the meeting efficiently."
"It is easy to share files online in real time with Microsoft Teams."
"It is simple to schedule meetings in Teams. There are also plugins available from the Microsoft store that can be integrated with the solution. You can edit documents in the tool itself."
"The client interface is not very user-friendly."
"It's a team management tool, but the way the tasks are assigned and the way you are able to control them are lacking when compared to Asana or monday.com. The latter tools are a lot more adaptable to team management. Thus, better features to control the team are needed in Bitrix24."
"In our organization, we feel that the UI and the functionalities for workflows in the solution need a lot of improvement."
"I would like to see improvements with Bitrix24's marketing automation."
"Our financial department does not use Bitrix24 because it's not good for the sort of work they do. So, once we create an invoice in Bitrix24, we sent it to the client and the financial department and they enter it separately into their system. This is not great for us since we can't track what happens after a sale."
"It would be great if colleagues could get alerts via email when they are assigned something."
"In my opinion, everything needs improvement. It all starts with the user experience. It's extremely difficult to use, it's always lagging, It doesn't look particularly appealing, in terms of how it looks, and it is extremely difficult to locate the stages."
"We didn't have the ability to customize the solution."
"It's not as easy to augment your meetings as it is with competitors. For example, in Zoom, if I want to add attendees, I just grab the meeting link and post it to them. With Teams, how to do this is not as clear."
"The solution needs to integrate ChatGPT so that the solution can summarize the meetings. The solution needs integration with AI. Copilot is already in the pipeline."
"I would like to receive fewer updates from Microsoft Teams."
"After six months of working with it, I still find the UI a little clunky when it comes to sharing content and moving around between features like the calendar and files."
"Microsoft Teams could improve the integration with Outlook because most of us are not using the last version of Outlook and it causes some issues."
"The product should improve its pricing."
"The solution’s pricing could be improved."
"There needs to be a robust change management platform that offers training to keep the user community aware of upcoming updates and features."
Bitrix24 is ranked 6th in Enterprise Social Software with 18 reviews while Microsoft Teams is ranked 1st in Enterprise Social Software with 145 reviews. Bitrix24 is rated 7.4, while Microsoft Teams is rated 8.2. The top reviewer of Bitrix24 writes "A highly efficient and scalable solution useful for patch management". On the other hand, the top reviewer of Microsoft Teams writes "Great for project planning and monitoring with easy communication capabilities". Bitrix24 is most compared with Zoho CRM, Asana, Microsoft Dynamics CRM, Odoo and ELMA 365, whereas Microsoft Teams is most compared with Atlassian Confluence, SharePoint, Symphony, Loom and HCL Connections. See our Bitrix24 vs. Microsoft Teams report.
See our list of best Enterprise Social Software vendors.
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