Microsoft Teams vs Skype for Business comparison

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284 views|106 comparisons
94% willing to recommend
Microsoft Logo
2,776 views|1,020 comparisons
80% willing to recommend
Comparison Buyer's Guide
Executive Summary

We performed a comparison between Microsoft Teams and Skype for Business based on real PeerSpot user reviews.

Find out in this report how the two Virtual Meetings solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
To learn more, read our detailed Microsoft Teams vs. Skype for Business Report (Updated: May 2024).
770,765 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"The most valuable feature of Microsoft Teams is its UI...It is a stable solution.""The mobile app really enabled us to connect meetings on the go from anywhere.""The most valuable features are the messaging and the video calling, especially where you can add a background.""I use the solution to chat with my team.""The product has improved communication in our organization.""Teams' most valuable feature is the ability to choose from multiple numbers to show when calling.""The solution is stable.""Microsoft Teams is a very good collaborative tool."

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"Making calls and having meetings is easy.""It saves trouble, and it saves us time.""The GUI is very user-friendly.""Desktop sharing is a valuable feature.""The most valuable features are the history tracking which allows us to see who participated and who didn't in the meetings as well as the integration with Outlook.""The deployment is very fast.""The solution is scalable and is capable of working on every appliance on every operating system.""I use the chat feature to communicate with my staff, which is very helpful."

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Cons
"I think they can improve the all those segments for channel bulking. Also, some functionalities which migrated from Skype for Business to Teams, is not supported by Teams. We had used them in Skype for Business.""There are some issues with stability.""The solution's stability can be better.""The future scalability can include the integration of planners, project management tools, SharePoint, and more applications that are used.""The solution's feature for scheduling meetings could be faster for Android phones. It should work okay like its desktop version.""They need to improve the scalability of Teams.""This solution is not as popular for companies to use as other solutions making it a disadvantage.""The solution's security features could be improved."

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"I venture to say that 30% of the people using this solution at our company have had issues with stability, due to the volatility and crashes.""The technical support from Microsoft needs to be improved.""Skype for Business could improve by having a document channel or repository. Microsoft Teams has a better repository place for documents that you can share with your team. You can access it anywhere from any device.""We have found that there is a lag because it cannot integrate with the internal landline.""I am not familiar with all of the features or whether they can hold conferences because we use Zoom for that. But, in my opinion, if they can do something similar to what Zoom is doing, it will be a complete solution.""The inability to integrate Skype with other products is an area of concern where improvements are required.""Sometimes Skype is slow, and we cannot use other elements of our devices while using the Skype solution.""The video conferencing quality can be improved."

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Pricing and Cost Advice
  • "Pricing is free to a threshold and then after that you have to license per user."
  • "It is the standard license which is part of many Office packets."
  • "We are satisfied with the price of this solution."
  • "If you have content that requires more security and you want to use it in a more secure manner, with more protection, then it will come at a higher cost."
  • "If you have clients who do not have a computer and are joining with their phones it's an additional fee of $5.00 per user."
  • "The pricing for Teams is very competitive."
  • "My understanding is that there are licensing fees, but I'm not sure how much they might be."
  • "It is affordable because it also includes the licenses on Microsoft Word, Microsoft Office and SharePoint."
  • More Microsoft Teams Pricing and Cost Advice →

  • "We have been able to save money by moving our conferencing solution to Skype for Business Conferencing."
  • "We negotiated a fair price with Microsoft. It is definitely worthwhile to negotiate with them for the best price for your solution."
  • "The pricing is really good. It is quite affordable because it came with our Office 365. It is on a per-user license, which is nice. I quite like that they have made it very granular with all of their licensing."
  • "It may be considered costly for certain markets, such as in India."
  • "It may be slightly costly, but the features are awesome."
  • "To realize value from the purchase of Skype Business, you need to take advantage of all the important functions of the program."
  • "The cost of Skype for Business is incorporated into our Office 365 licenses."
  • "We purchased an open license."
  • More Skype for Business Pricing and Cost Advice →

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    Questions from the Community
    Top Answer:The most valuable feature of Microsoft Teams for us is the ability to share files from OneDrive seamlessly.
    Top Answer:For setup costs, pricing, and licensing, I advise considering the flexibility offered by site licenses. However, it's important to be aware of potential fluctuations in pricing, as they can vary… more »
    Top Answer:One area where the product could be improved is its operational memory utilization. Currently, Microsoft Teams consumes a significant amount of memory when in use, which can pose challenges for users… more »
    Top Answer:The solution’s video quality is fine.
    Top Answer:The solution has very limited features. The solution should improve the chat and add more flexibility to make a call.
    Ranking
    5th
    out of 63 in Virtual Meetings
    Views
    284
    Comparisons
    106
    Reviews
    105
    Average Words per Review
    328
    Rating
    8.4
    4th
    out of 63 in Virtual Meetings
    Views
    2,776
    Comparisons
    1,020
    Reviews
    20
    Average Words per Review
    326
    Rating
    7.8
    Comparisons
    Also Known As
    MS Teams
    Skype for Business Plan 1, Skype for Business Plan 2, Lync Server
    Learn More
    Overview

    At Microsoft, our mission is to empower every person and every organization on the planet to achieve more. Our mission is grounded in both the world in which we live and the future we strive to create. Today, we live in a mobile-first, cloud-first world, and the transformation we are driving across our businesses is designed to enable Microsoft and our customers to thrive in this world.

    We do business in 170 countries and are made up of 114,000 passionate employees dedicated to fulfilling our mission of helping you and your organization achieve more.

    Skype for Business offers features including presence, IM, voice and video calls, online meetings, conferencing, and telephony solutions that support enterprise-level collaboration requirements. Skype for Business Record meetings, share your screen, and annotate PowerPoint for real-time collaboration with up to 250 people and use whiteboard, polls, Q&A, and built-in IM during your business meetings to make them more productive. Skype for Business provides new client experience, Skype for Business Server provides several new features to improve manageability of on-premises servers and hybrid solutions. Skype for Business also supports the Lync client experience so that you can choose a phased upgrade approach to the new client experience for users. Skype for Business is also an integral part of Microsoft Office 365, providing PSTN Conferencing, Cloud PBX, PSTN Calling, and Skype Meeting Broadcast capabilities to Office 365 users.
    Sample Customers
    Honeywll, AIRFRANCE, AccuWeather, Lilly
    EmpireCLS Worldwide Chauffeured Services,LA Fitness, MedcoEnergi International, Tampa General Hospital, and HopewellHoldings Limited.
    Top Industries
    REVIEWERS
    Financial Services Firm16%
    Computer Software Company16%
    Manufacturing Company14%
    Comms Service Provider9%
    VISITORS READING REVIEWS
    Educational Organization62%
    Financial Services Firm8%
    Government4%
    Computer Software Company4%
    REVIEWERS
    Computer Software Company25%
    Financial Services Firm20%
    Comms Service Provider13%
    University8%
    VISITORS READING REVIEWS
    Educational Organization88%
    Computer Software Company2%
    Government2%
    Financial Services Firm2%
    Company Size
    REVIEWERS
    Small Business34%
    Midsize Enterprise27%
    Large Enterprise39%
    VISITORS READING REVIEWS
    Small Business7%
    Midsize Enterprise64%
    Large Enterprise29%
    REVIEWERS
    Small Business27%
    Midsize Enterprise27%
    Large Enterprise46%
    VISITORS READING REVIEWS
    Small Business4%
    Midsize Enterprise89%
    Large Enterprise8%
    Buyer's Guide
    Microsoft Teams vs. Skype for Business
    May 2024
    Find out what your peers are saying about Microsoft Teams vs. Skype for Business and other solutions. Updated: May 2024.
    770,765 professionals have used our research since 2012.

    Microsoft Teams is ranked 5th in Virtual Meetings with 145 reviews while Skype for Business is ranked 4th in Virtual Meetings with 59 reviews. Microsoft Teams is rated 8.2, while Skype for Business is rated 7.8. The top reviewer of Microsoft Teams writes "Great for project planning and monitoring with easy communication capabilities". On the other hand, the top reviewer of Skype for Business writes "Reliable, useful for remote work, and great but isn't as robust as Microsoft Teams". Microsoft Teams is most compared with Atlassian Confluence, SharePoint, Symphony, Loom and Chatter, whereas Skype for Business is most compared with Webex, Zoom, TeamViewer, GoToMeeting and Cisco Meeting Server. See our Microsoft Teams vs. Skype for Business report.

    See our list of best Virtual Meetings vendors.

    We monitor all Virtual Meetings reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.