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GoToMeeting vs Microsoft Teams comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Feb 3, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

GoToMeeting
Ranking in Virtual Meetings
8th
Average Rating
8.0
Reviews Sentiment
6.8
Number of Reviews
26
Ranking in other categories
No ranking in other categories
Microsoft Teams
Ranking in Virtual Meetings
4th
Average Rating
8.2
Reviews Sentiment
7.5
Number of Reviews
166
Ranking in other categories
Enterprise Social Software (1st)
 

Mindshare comparison

As of May 2025, in the Virtual Meetings category, the mindshare of GoToMeeting is 3.6%, down from 4.1% compared to the previous year. The mindshare of Microsoft Teams is 3.1%, up from 1.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Virtual Meetings
 

Featured Reviews

Jacky Hood - PeerSpot reviewer
A straightforward setup with good stability and decent pricing
The new version crashes my ISP. I don't like the new version. I hope they continue to support the Classic version. I didn't like the fact that LogMeIn tried to make their new version look like Zoom. The feature in the Classic version includes a little panel for GoToMeeting to be off to the side, and it doesn't interfere with your browser. It is much better. All these companies, including the new version of GoToMeeting, have a useless bunch of controls at the top that blocks the tabs of your browser. This makes it so that you can't jump around from tab to tab when you're showing your screen. Those controls are so tiny. Yesterday I was on a session on one of the products (not GTM), and it had shrunk it down to one inch by one inch. It was so small that I couldn't find the tab to make it bigger. That's a big issue. In this attempt to look like Zoom, GTM has gone to the extent where the controls are a little skinny line above your browser. That's not good. The controls need to be highly visible, and contrast so they are easy to read and find. It would be nice if they would have a whiteboard where everybody in the meeting can draw or write on it. We use Google Docs for that purpose, but Google Docs doesn't really allow you to draw. When I was running a different college system, the college system had a whiteboard. All the students and the teachers could all write on the whiteboard with their fingers, as I recall. It'd be nice if they would have something similar available in the future.
Arun Srivastav - PeerSpot reviewer
Seamless presentation and collaboration enhance organizational productivity
There are three main areas for improvement: Firstly, AI capabilities should be integrated into Microsoft Teams to provide better transcript services and offer multiple language support. Secondly, it should allow participants to remain visible during presentations, enhancing interaction. Lastly, it needs broader integration capabilities with other products, like Salesforce ( /vendors/salesforce ), which is currently limited.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"GoToMeeting's security is very good. I've never known anybody to crash a GoToMeeting."
"We don't have any link issues whether you use it to browser, or use it as a client. It worked perfectly fine for us."
"GoToMeeting is very handy. It's good software. I would definitely recommend it."
"I think all the features are very useful, especially the rooms features and we present with screen sharing. Instead of organizing conferences, we are able to do that online. This has been saving us from spending on travel. From the beginning of this year, because of GoToMeeting, I have canceled I think three or four business trips."
"I like GoToMeeting because it is lighter than other solutions, such as Webex."
"Reduced the need for physically commuting between offices."
"Even for somebody who does not have a lot of experience, they can easily use it."
"Ease of setup and login by attendees. Facilitates sharing visually, and not just via audio."
"The most valuable feature of Microsoft Teams is its video calling."
"The solution's scalability works well."
"The feature I like most in Microsoft Teams is the ability to work on the same file with other people, for example, on Microsoft PowerPoint, or Microsoft Excel, without needing to share the file via email."
"The most valuable feature of Microsoft Teams is its video calling feature which makes it easier to work on the solution."
"The planner and the breakout rooms are good and helpful features in Microsoft Teams."
"Microsoft Teams is a very good collaborative tool."
"I think communication is the best feature overall. We use Microsoft Teams for chat, video, and audio communications, so communication is the most valuable feature. Video communication has improved our productivity. We often need to review the code of some developers, which means we need to see their shared screen. So, I think the screen-sharing feature is the best one for us."
"It has allowed for collaboration during the COVID-19 situation (work from home)."
 

Cons

"We would like some improvement in the speed of initiating this solution, as it is currently fairly slow."
"The tool needs to have a virtual room where users can pass through. It also needs to integrate a real-time translator."
"The sound quality is good but the video quality needs improvement."
"Using GoToMeeting in a meeting-sized conference room is kind of a letdown. The camera is supposed to track the speaker and focus on that person so that they can be on the screen. That feature rarely worked. We tested it thoroughly, so maybe it was an issue with the size of the conference room. It may not be suitable for large conference rooms."
"I would like to see better support for mobile devices."
"The solution could always be more secure."
"GoToMeeting breaks down a lot. We're not sure if it's breaking down, but we start getting very erratic community channels. I don't know if it's because of GoToMeeting or if we're not buying enough bandwidth. Maybe it is just the infrastructure that it's running on. I'm not quite sure."
"Manageability needs to be improved."
"Teams requires a stronger network for joining conversations and meetings."
"I don't know how to upgrade some features for integration. It is difficult when it comes to integration with other platforms in some organizations."
"The solution's interface probably needs to be a bit different in terms of cloud sharing."
"The only issue is sometimes, when I share my screen, and there's text on it, the compression can make it very blurry. If Teams could solve this problem so that text remains clear during screen sharing, that would be nice."
"The product needs to improve its security."
"What I'd like to improve in Microsoft Teams are the calendar management and task management tools, because they're not easy to use. They're not user-friendly."
"The software could be optimized for Mac systems because sometimes it is slow and consumes a lot of memory."
"The solution’s stability could be improved."
 

Pricing and Cost Advice

"Negotiate for discounts."
"GoToMeeting is a little bit expensive compared to other products."
"It is a little expensive although now, with the competition from Zoom and other products, they have lowered their prices and it is better."
"We are using the free version of the solutions."
"We have a license for the solution."
"I would rate the product's pricing an eight out of ten."
"It costs around $12 for SharePoint and Teams per user."
"The solution's pricing is fair enough and not expensive. Teams' licensing costs are yearly. However, Zoom is less expensive."
"We need to pay for Microsoft Teams' licenses on a yearly basis."
"I would rate the solution's pricing a five out of ten."
"Microsoft Teams’s pricing is low."
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Top Industries

By visitors reading reviews
Financial Services Firm
21%
Computer Software Company
17%
Real Estate/Law Firm
14%
Educational Organization
14%
Educational Organization
67%
Financial Services Firm
9%
Government
3%
Computer Software Company
3%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about GoToMeeting?
Reduced the need for physically commuting between offices.
What is your experience regarding pricing and costs for GoToMeeting?
This is not an expensive solution, we pay around $5,000AUD maximum per year. There are other fees for data carriage, PABX fees, and the like but they would apply to any similar product.
What needs improvement with GoToMeeting?
The solution must include archive options to save the recorded meetings for future reference. The recording functionality can benefit our team by improving how meetings are recorded and shared. Pre...
What do you like most about Microsoft Teams?
The most valuable feature of Microsoft Teams for us is the ability to share files from OneDrive seamlessly.
What is your experience regarding pricing and costs for Microsoft Teams?
Microsoft Teams comes with Office 365 ( /products/office-365-reviews ) licenses like E3, but there are options for those who prefer not to pay for Teams by using alternative products like Slack ( /...
What needs improvement with Microsoft Teams?
The biggest issue with Microsoft Teams is switching identities, especially when communicating with external organizations. Users often don't know they have messages from another company unless they...
 

Comparisons

 

Also Known As

No data available
MS Teams
 

Overview

 

Sample Customers

AAPT, ACD Groupe, Addison Fire, Avigilon Corporation, Basic Industries Ltd., Bitdefender, Branson School Online, Budd Van Lines, Business Fitness, Business Wire
Honeywll, AIRFRANCE, AccuWeather, Lilly
Find out what your peers are saying about GoToMeeting vs. Microsoft Teams and other solutions. Updated: April 2025.
849,963 professionals have used our research since 2012.