GoToMeeting vs Microsoft Teams comparison

Why PeerSpot?

GoTo and Microsoft are both solutions in the Virtual Meetings category. GoTo is ranked #10, while Microsoft is ranked #3 with an average rating of 8.7. GoTo holds a 3.2% mindshare in VM, compared to Microsoft’s 3.8% mindshare. Additionally, 88% of GoTo users are willing to recommend the solution, compared to 95% of Microsoft users who would recommend it.

GoToMeeting

Read 26 GoToMeeting reviews

2,847 Views
2,733 Comparison Views

88% willing to recommend

Microsoft Teams

Read 181 Microsoft Teams reviews

11,668 Views
4,901 Comparison Views

95% willing to recommend

GoToMeeting

Microsoft Teams

Comparison Buyer's Guide

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Executive SummaryUpdated on Feb 3, 2025

GoToMeeting and Microsoft Teams compete in the online meetings and collaboration software category. Microsoft Teams appears to have the upper hand due to its integration capabilities with the Microsoft ecosystem, enhancing collaboration beyond meetings.

Features: GoToMeeting offers high-quality audio and video, screen sharing, and conference recording, focusing on a simple and reliable setup. Microsoft Teams provides a comprehensive collaboration experience with integrated chat, document sharing, and third-party app connectivity, extending functionality within the Microsoft ecosystem.

Room for Improvement: GoToMeeting could enhance its integration with third-party applications and collaboration features to support wider team interactions. Improvements in user interface customization and advanced analytics for meeting performance are also potential areas for growth. Microsoft Teams can address its resource-intensive nature by optimizing for lower performance systems and enhancing load times for larger teams. Simplifying navigation for new users and improving offline capabilities are also areas where Teams can improve.

Ease of Deployment and Customer Service: GoToMeeting offers straightforward deployment and a user-friendly interface, making it easy for users to set up quickly. Conversely, Microsoft Teams requires more initial configuration due to its extensive feature set, but it benefits from Microsoft's comprehensive and accessible customer support, especially for organizations already utilizing Microsoft services.

Pricing and ROI: GoToMeeting provides competitive pricing for companies needing a dedicated meeting platform, yielding favorable ROI for basic meeting needs. Microsoft Teams, with higher initial investment due to its extensive capabilities, offers significant ROI, particularly for businesses invested in Microsoft technologies seeking an all-in-one communication and collaboration tool.

To learn more, read our detailed GoToMeeting vs. Microsoft Teams Report (Updated: November 2026).

Buyer's Guide

GoToMeeting vs. Microsoft Teams

November 2026

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Helped 920,769 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

GoToMeeting

Ranking in Virtual Meetings

10th

Average Rating

8.0

Reviews Sentiment

6.8

Number of Reviews

Ranking in other categories

No ranking in other categories

Microsoft Teams

Ranking in Virtual Meetings

3rd

Average Rating

8.4

Reviews Sentiment

6.6

Number of Reviews

181

Ranking in other categories

Enterprise Social Software (2nd)

Mindshare comparison

As of November 2026, in the Virtual Meetings category, the mindshare of GoToMeeting is 3.2%, up from 3.0% compared to the previous year. The mindshare of Microsoft Teams is 3.8%, up from 3.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Virtual Meetings Mindshare Distribution
Product	Mindshare (%)
Microsoft Teams	3.8%
GoToMeeting	3.2%
Other	93.0%

Virtual Meetings

Featured Reviews

Gavin Tomlins

Chief Information Officer at a pharma/biotech company with 11-50 employees

Clunky with poor interface, lacks sufficient functionalities; it did reduce need for in-person meetings

We're phasing out the use of GoToMeeting because of some of its deficiencies. It lacks ease of connectivity, calendar integrations, and third-party app integrations. The user interface is quite poor and needs to be reworked and the product is quite clunky in comparison to its competitors. It currently lacks the ability for sharing collaborative materials during a meeting. We also found that the ability to switch between audio and video configurations isn't as intuitive as in other applications. I generally do 20-30 hours of video conferencing a day, so it makes a difference to have these features. It doesn't integrate as easily into phone systems as well as other organizations and it doesn't integrate as easy into instant messaging and collaboration tools or into software solutions. In general, some of the functionalities need to be improved.

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Ayush Saxena

Engineer at a comms service provider with 10,001+ employees

Collaboration has transformed daily work and supports seamless global voice communication

Microsoft Teams could be improved, especially regarding contact center solutions which have a growing need for omnichannel capabilities, integrating with external platforms such as social media and email for a unified experience. Minor improvements might include reintroducing features such as GPU options available in classic Microsoft Teams to address issues in modern Microsoft Teams related to video meetings and content sharing. Furthermore, essential information such as who started or ended recordings should be more accessible in the Microsoft Teams admin center. I rate it a nine because Microsoft Teams occasionally experiences glitches in the client, leading to missing chat history or other transient issues. The performance issues with the desktop client and the support service complexities contribute to my rating being less than perfect. I have not identified any other improvements needed for Microsoft Teams.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"GoToMeeting is very handy. It's good software. I would definitely recommend it."

"In general, I find GoToMeeting very simple and easy to use."

"The most valuable feature is the dial-in capability."

"The most important feature for me was the iPhone app."

"There is no lagging and the meeting interaction is seamless."

"I like GoToMeeting because it is lighter than other solutions, such as Webex."

"It was just chosen because somebody at the company said, "We need a meeting thing. Hey, go find a meeting thing." It wasn't me, but somebody else in the organization was like, "Alright, let's use GoToMeeting. It's free.""

"It can provide good communication with external partners."

More GoToMeeting pros

"Neither myself nor the end-users have had issues since we began using this solution."

"It helps our organization with faster communication."

"We like that you can get a lot of users on one call without the call actually failing or losing quality. Hosts can connect, if I recall correctly, up to 90,000 people. If you need a massive company-wide meeting, you can do it."

"The most valuable feature of Microsoft Teams is the ability to create Google calendar invites. When I click on that option to create an invite, it will go straight to Google in my web browser, and it creates a meeting folder. I'm able to share it with the customers. I've not seen that option in Zoom. Additionally, the solution has high performance, and the video and quality of the calls are good. It has all the features that I need."

"The communication part has been excellent so far."

"The features that I find most useful in Microsoft Teams are that it is easy to manage, easy to use, and easy to program meetings."

"File sharing is the most valuable feature."

"It has allowed for collaboration during the COVID-19 situation (work from home)."

More Microsoft Teams pros

Cons

"We have had issues with stability."

"I would like to see better support for mobile devices."

"Manageability needs to be improved."

"The solution must include archive options to save the recorded meetings for future reference. The recording functionality can benefit our team by improving how meetings are recorded and shared. Previously, only admins could record meetings, sometimes leading to issues if recordings were missed or not shared properly. The recent update now allows hosting GoToMeeting sessions with the ability to delegate recording rights to other team members."

"It is not so stable. They're trying to bring in too many things and make it look really complex."

"I didn't like the fact that they tried to make their new version look like Zoom."

"I don't know whether it is an issue or not but my boss was asking me if person one is in one room, and another person wanted to use another room at the same time, I don't know whether it is possible."

"The solution could always be more secure."

More GoToMeeting cons

"Screen sharing sometimes causes the solution to crash."

"Since Microsoft Teams is a typical Microsoft product, inviting guest users to the conversation can be problematic if they're not in the active directory."

"The only issue is sometimes, when I share my screen, and there's text on it, the compression can make it very blurry. If Teams could solve this problem so that text remains clear during screen sharing, that would be nice."

"One challenge I've encountered with the tool is that it's not as intuitive as it could be. For example, when making invitations or initiating calls, it often takes two or three clicks to get started, which feels less efficient compared to other tools like Zoom. The interface seems to have too much functionality packed into one environment."

"On rare occasions, it freezes and some people will lose sound or they could lose video."

"Microsoft Teams should include better integration of the multi-viewer webinar-type system."

"The call quality could be better sometimes."

"It would be better if Microsoft Teams can link us to the internet on the screen sharing mode during the meeting."

More Microsoft Teams cons

Pricing and Cost Advice

"Negotiate for discounts."

"GoToMeeting is a little bit expensive compared to other products."

"It is a little expensive although now, with the competition from Zoom and other products, they have lowered their prices and it is better."

"The standalone license is not cheap."

"The solution's pricing is average."

"We don't have to pay for the solution."

"Microsoft Teams’s pricing is low."

"I would rate the product's pricing an eight out of ten."

"I would rate the solution's pricing a nine out of ten."

"We need to pay for Microsoft Teams' licenses on a yearly basis."

"Microsoft Teams is a cheap solution."

More Microsoft Teams pricing and cost advice

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Top Industries

By visitors reading reviews

Outsourcing Company

14%

Financial Services Firm

12%

Comms Service Provider

11%

Construction Company

11%

Financial Services Firm

14%

Outsourcing Company

12%

Construction Company

11%

Manufacturing Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	18
Midsize Enterprise	2
Large Enterprise	5

By reviewers
Company Size	Count
Small Business	66
Midsize Enterprise	46
Large Enterprise	77

Questions from the Community

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What is your experience regarding pricing and costs for Microsoft Teams?

From an organizational point of view, the pricing and setup costs for Microsoft Teams are right, especially since it integrates all the new technologies coming to market, including AI and various A...

See all answers

What needs improvement with Microsoft Teams?

One issue is that now it requires the presenter to initiate the meeting. Previously, anyone could quickly become a presenter, but now I have to ask or request for the presentation. This can cause p...

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What is your primary use case for Microsoft Teams?

My primary use case for Microsoft Teams is day-to-day communication and collaboration with colleagues across different teams and locations. I use it for chats, virtual meetings, sharing documents a...

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Comparisons

Webex vs GoToMeeting

Compared 11% of the time

TeamViewer vs GoToMeeting

Compared 9% of the time

Skype for Business vs GoToMeeting

Compared 8% of the time

Zoom Workplace Business vs GoToMeeting

Compared 6% of the time

PGi GlobalMeet vs GoToMeeting

Compared 6% of the time

More GoToMeeting Competitors

Skype for Business vs Microsoft Teams

Compared 12% of the time

Atlassian Confluence vs Microsoft Teams

Compared 5% of the time

Slack Business - Enterprise vs Microsoft Teams

Compared 5% of the time

Zoom Workplace Business vs Microsoft Teams

Compared 5% of the time

Cisco Meeting Server vs Microsoft Teams

Compared 3% of the time

More Microsoft Teams Competitors

Product Reports

Buyer's Guide

GoToMeeting

October 2026

Download GoToMeeting product report

Buyer's Guide

Microsoft Teams

October 2026

Download Microsoft Teams product report

Also Known As

No data available

MS Teams

Overview

GoToMeeting excels in providing a reliable, easy-to-set-up platform offering screen sharing and connectivity across devices, enhancing communication efficiency.

GoToMeeting is renowned for its lightweight and low-latency capabilities, supporting numerous participants with robust chat, recording features, and cost-effective pricing. Its cloud-based storage and written transcripts are highly valued, while the flexible interface supports multiple operating systems. Users benefit from scalability, a dependable iPhone app, and quality security elements ensuring secure sessions. Its competitive pricing reinforces its market position, though challenges persist with audio quality, interface intuitiveness, and support in mobile devices. Users note issues with connection speeds and third-party integrations, signifying areas for improvement.

What are GoToMeeting's key features?

Ease of Setup: Simple installation process eliminating technical complications.
Reliable Performance: Consistent, dependable service fostering uninterrupted communication.
Screen Sharing: Facilitates easy content sharing during meetings.
High Scalability: Supports numerous participants for diverse meeting needs.
Cost-Effective: Competitive pricing enhances attractiveness for users.

What benefits can users expect in reviews?

Quality Security: Provides robust measures ensuring safe communications.
Cloud Storage: Offers storage options with written transcripts for easy access.
Dial-In Capability: Broad access via phone, enhancing flexibility.
Interface Flexibility: Adaptable to multiple operating systems ensuring wide accessibility.

GoToMeeting is extensively used across industries for facilitating meetings, customer interactions, and internal collaborations. It caters to company discussions, vendor relations, and customer conferences, aiding organizations in client communication, internal discussions, training, webinars, and support calls with varying degrees of reliance and satisfaction regarding performance and consistency.

GoTo

Microsoft Teams combines robust communication tools with seamless collaboration features. It supports video calls, chat, and integrates with Microsoft 365, enhancing remote work productivity.

Microsoft Teams offers a unified platform for effective communication and collaboration. It excels in video and audio call quality, supports file sharing, and facilitates real-time collaboration. Its integration with Microsoft 365, OneDrive, and SharePoint streamlines document management and enhances team productivity. Challenges include improving integration with third-party tools, optimizing memory usage, and refining the interface navigation. Key areas for enhancement include customization, task management, and multi-platform consistency. Nevertheless, Teams is pivotal for project management, communication, and document sharing across distributed teams.

What are the most important features of Microsoft Teams?

Seamless Communication: High-quality video and audio calls with reliable connectivity.
Real-Time Collaboration: Effective screen sharing and chat retention boost productivity.
Integration with Microsoft 365: Streamlined document management with OneDrive and SharePoint.
Comprehensive Task Management: Unified platform for managing tasks and scheduling meetings.
Robust File Sharing: Efficient data sharing and collaboration tools for teams.

What benefits and ROI can users expect?

Improved Productivity: Enhances remote work by streamlining communication and collaboration.
Efficient Document Management: Simplifies sharing and storage with integrated tools.
Enhanced Decision-Making: Facilitates team engagement and collaboration for better outcomes.
Streamlined Operations: Unifies tasks, messaging, and meetings on a single platform.

Microsoft Teams supports diverse industries by connecting collaborators across different locations. It is widely used for team collaboration, messaging, file sharing, and virtual meetings. Teams are enhancing project management, communication, and data sharing with effective integration into tools like Jira, Bitbucket, and SharePoint.

Microsoft

Sample Customers

AAPT, ACD Groupe, Addison Fire, Avigilon Corporation, Basic Industries Ltd., Bitdefender, Branson School Online, Budd Van Lines, Business Fitness, Business Wire

Honeywll, AIRFRANCE, AccuWeather, Lilly

Buyer's Guide

GoToMeeting vs. Microsoft Teams

November 2026

Free Report: GoToMeeting vs. Microsoft Teams

Find out what your peers are saying about GoToMeeting vs. Microsoft Teams and other solutions. Updated: November 2026.

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We monitor all Virtual Meetings reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.