GoToMeeting vs Microsoft Teams comparison

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1,189 views|515 comparisons
86% willing to recommend
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220 views|96 comparisons
94% willing to recommend
Comparison Buyer's Guide
Executive Summary

We performed a comparison between GoToMeeting and Microsoft Teams based on real PeerSpot user reviews.

Find out in this report how the two Virtual Meetings solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
To learn more, read our detailed GoToMeeting vs. Microsoft Teams Report (Updated: March 2024).
768,857 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"The key advantage of GoToMeeting is the ability to use it without installing anything.""The most valuable feature is the dial-in capability.""It works, it's reliable.""Reduced the need for physically commuting between offices.""It's cost-effective.""GoToMeeting's low latency is crucial because everybody is using VPN to connect to their PCs at work. The sound and video quality are solid, and the whiteboarding features were especially useful. The administrative side of it was fairly simple and intuitive to use.""GoToMeeting is very handy. It's good software. I would definitely recommend it.""There is no lagging and the meeting interaction is seamless."

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"We like it because it makes it easy to communicate, chat, make video calls, and schedule meetings with people.""The most valuable feature of Microsoft Teams is that I can attach files in any format.""It is easy to coordinate with the technical support team in case of queries.""The initial setup process is straightforward for technical executives.""The most valuable feature of Microsoft Teams is its UI...It is a stable solution.""It provides a collaborative space for efficient work processes.""Microsoft Teams has helped us improve collaboration through the use of chats, as well as conferencing, voice calls, knowledge management, and maintaining a repository.""The product is very user-friendly."

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Cons
"It is not so stable.""The product itself doesn't stand out against other options on the market.""GoToMeeting is too slow, which is why we no longer use it.""In the next release, I would for it to incorporate files more efficiently from one computer to another when we covert things and send them out. I'm not sure if it's capable of that.""Lacks ease of connectivity, calendar integrations, and third-party app integrations.""The interface is a little outdated and could be better.""The solution could always be more secure.""Manageability needs to be improved."

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"I think the ability to use a whiteboard in the solution is not very simple.""It would be good if the solution had some sort of AI built into it while taking the transcript so that at least the sentences made sense.""One of my colleagues was trying to use Microsoft Teams on their laptop, and it was slow in terms of booting up when initially starting it. For example, it was not running in the background. In general, it takes some time to load. Zoom tends to have a faster loading time.""Sometimes, extracting the older version of a file takes a few minutes.""Screen sharing sometimes causes the solution to crash.""Its screen-sharing feature could be better compared to a few competitors.""We encountered occasional outages, which occurred a couple of times last year while using the product.""Microsoft Teams' current features are not user-friendly, making it difficult for end-users to locate and understand them. There have also been issues with crashes, which is a concern in the current scenario."

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Pricing and Cost Advice
  • "Negotiate for discounts."
  • "It is a little expensive although now, with the competition from Zoom and other products, they have lowered their prices and it is better."
  • "GoToMeeting is a little bit expensive compared to other products."
  • More GoToMeeting Pricing and Cost Advice →

  • "Pricing is free to a threshold and then after that you have to license per user."
  • "It is the standard license which is part of many Office packets."
  • "We are satisfied with the price of this solution."
  • "If you have content that requires more security and you want to use it in a more secure manner, with more protection, then it will come at a higher cost."
  • "If you have clients who do not have a computer and are joining with their phones it's an additional fee of $5.00 per user."
  • "The pricing for Teams is very competitive."
  • "My understanding is that there are licensing fees, but I'm not sure how much they might be."
  • "It is affordable because it also includes the licenses on Microsoft Word, Microsoft Office and SharePoint."
  • More Microsoft Teams Pricing and Cost Advice →

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    Questions from the Community
    Top Answer:Reduced the need for physically commuting between offices.
    Top Answer:This is not an expensive solution, we pay around $5,000AUD maximum per year. There are other fees for data carriage, PABX fees, and the like but they would apply to any similar product.
    Top Answer:We're phasing out the use of GoToMeeting because of some of its deficiencies. It lacks ease of connectivity, calendar integrations, and third-party app integrations. The user interface is quite poor… more »
    Top Answer:It's great for meetings and even hybrid classes, for example, where the teacher has students attending in person and online at the same time. It's really convenient for that too, and I like that you… more »
    Top Answer:The pricing is okay. The higher education department manages the subscription, so I am unaware of the licensing costs.
    Top Answer:The only issue is sometimes, when I share my screen, and there's text on it, the compression can make it very blurry. If Teams could solve this problem so that text remains clear during screen… more »
    Ranking
    10th
    out of 63 in Virtual Meetings
    Views
    1,189
    Comparisons
    515
    Reviews
    5
    Average Words per Review
    405
    Rating
    7.6
    5th
    out of 63 in Virtual Meetings
    Views
    220
    Comparisons
    96
    Reviews
    106
    Average Words per Review
    331
    Rating
    8.4
    Comparisons
    Skype for Business logo
    Compared 23% of the time.
    TeamViewer logo
    Compared 17% of the time.
    Adobe Connect logo
    Compared 15% of the time.
    Zoom logo
    Compared 13% of the time.
    Also Known As
    MS Teams
    Learn More
    Overview

    GoToMeeting web conferencing software makes it simple and cost-effective to collaborate online with colleagues and customers. Best of all, meeting participants can share their webcams in high definition, so you can enjoy more personal interactions _ without needing a complicated setup.

    At Microsoft, our mission is to empower every person and every organization on the planet to achieve more. Our mission is grounded in both the world in which we live and the future we strive to create. Today, we live in a mobile-first, cloud-first world, and the transformation we are driving across our businesses is designed to enable Microsoft and our customers to thrive in this world.

    We do business in 170 countries and are made up of 114,000 passionate employees dedicated to fulfilling our mission of helping you and your organization achieve more.

    Sample Customers
    AAPT, ACD Groupe, Addison Fire, Avigilon Corporation, Basic Industries Ltd., Bitdefender, Branson School Online, Budd Van Lines, Business Fitness, Business Wire
    Honeywll, AIRFRANCE, AccuWeather, Lilly
    Top Industries
    REVIEWERS
    Computer Software Company20%
    Financial Services Firm20%
    Comms Service Provider13%
    Pharma/Biotech Company7%
    VISITORS READING REVIEWS
    University22%
    Financial Services Firm13%
    Educational Organization12%
    Computer Software Company11%
    REVIEWERS
    Financial Services Firm16%
    Computer Software Company16%
    Manufacturing Company14%
    Comms Service Provider9%
    VISITORS READING REVIEWS
    Educational Organization61%
    Financial Services Firm8%
    Government4%
    Computer Software Company4%
    Company Size
    REVIEWERS
    Small Business74%
    Midsize Enterprise9%
    Large Enterprise17%
    VISITORS READING REVIEWS
    Small Business29%
    Midsize Enterprise6%
    Large Enterprise64%
    REVIEWERS
    Small Business34%
    Midsize Enterprise27%
    Large Enterprise39%
    VISITORS READING REVIEWS
    Small Business7%
    Midsize Enterprise63%
    Large Enterprise30%
    Buyer's Guide
    GoToMeeting vs. Microsoft Teams
    March 2024
    Find out what your peers are saying about GoToMeeting vs. Microsoft Teams and other solutions. Updated: March 2024.
    768,857 professionals have used our research since 2012.

    GoToMeeting is ranked 10th in Virtual Meetings with 24 reviews while Microsoft Teams is ranked 5th in Virtual Meetings with 145 reviews. GoToMeeting is rated 7.8, while Microsoft Teams is rated 8.2. The top reviewer of GoToMeeting writes "It features low latency, which is crucial because everybody is using VPN to connect to their PCs at work". On the other hand, the top reviewer of Microsoft Teams writes "Great for project planning and monitoring with easy communication capabilities". GoToMeeting is most compared with Skype for Business, TeamViewer, Adobe Connect and Zoom, whereas Microsoft Teams is most compared with Atlassian Confluence, SharePoint, Symphony, Loom and Zoho Cliq. See our GoToMeeting vs. Microsoft Teams report.

    See our list of best Virtual Meetings vendors.

    We monitor all Virtual Meetings reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.