Bitbucket Reviews

Name: Bitbucket
Brand: Atlassian
Rating: 4.2 (49 reviews)

Vendor: Atlassian

4.2 out of 5

49 reviews
98% willing to recommend

247 followers

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What is Bitbucket?

Bitbucket is a team-oriented Git-based code hosting and collaboration solution. The best-in-class Jira and Trello integrations in Bitbucket are meant to bring the entire software team together to complete a project. Bitbucket gives your team a single location to collaborate on code from concept to cloud deployment, to generate quality code through automated testing, and to deploy code with confidence.

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Bitbucket is the #1 ranked solution in top Version Control solutions. PeerSpot users give Bitbucket an average rating of 8.4 out of 10. Bitbucket is most commonly compared to Bitbucket Server: Bitbucket vs Bitbucket Server. Bitbucket is popular among the midsize enterprise segment, accounting for 52% of users researching this solution on PeerSpot. The top industry researching this solution are professionals from a educational organization, accounting for 45% of all views.

Helped 849,686 peers since 2012

Featured Bitbucket reviews

Prathamesh DMarathe

Senior Software Engineer at Annalect

I use the Bitbucket tool to store the code repository and maintain a CI/CD pipeline, allowing multiple developers to work on different code branches. We can integrate with the developer Marathe bridge branch, enabling it to be pushed into the production environment within the CI/CD. I use…

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Cuneyt-Gurses

Director of Cloud Solution Group at DTech Cloud Corporation

Our primary use case for Bitbucket revolves around version control and collaborative development. We utilize it extensively to manage our codebase, facilitate Git operations, and automate our CI/CD pipelines on the Bitbucket Cloud platform. This setup enables seamless collaboration among our team…

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Sinthusan Thangarajah

Software Developer at a financial services firm with 1,001-5,000 employees

We use Bitbucket as a version control system. Our team consists of many developers, and we utilize Bitbucket to manage our code versioning, develop features, and handle deployments and releases Bitbucket has made code versioning and tracking extremely efficient, which helps in understanding the…

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Bitbucket mindshare

As of May 2025, the mindshare of Bitbucket in the Version Control category stands at 33.8%, up from 33.5% compared to the previous year, according to calculations based on PeerSpot user engagement data.

Version Control

PeerResearch reports based on Bitbucket reviews

Type	Title	Date
Category	Version Control	May 1, 2025	Download
Product	Reviews, tips, and advice from real users	May 1, 2025	Download
Comparison	Bitbucket vs Bitbucket Server	May 1, 2025	Download
Comparison	Bitbucket vs GitHub	May 1, 2025	Download
Comparison	Bitbucket vs Git	May 1, 2025	Download

Title	Rating	Mindshare	Recommending
Bitbucket Server	4.1	25.9%	85%	26 interviews Add to research
GitHub	4.4	6.0%	100%	93 interviews Add to research

Valuable Features

Bitbucket's top features include seamless JIRA integration, strong security with IP whitelisting, user-friendly interface, and extensive Git support. Users value its code version control, history tracking, and pull request capabilities. The platform's CI/CD automation, integration with tools like Jenkins and strong DevSecOps support are praised. Bitbucket enables collaboration, centralizing code repositories effectively. It is considered cost-effective compared to competitors, with SourceTree Git client adding versatility. Its branching model and reliable performance enhance developer workflows.

"I find Bitbucket's branching, pull requests, and branch mergers very valuable."
"Overall product rating: ten out of ten."
"Multiple users can work on the same repository using different branches, making it beneficial."

Room for Improvement

Bitbucket users find that improving branching strategies by providing default templates like GitFlow could be beneficial. Enhancements in user experience, documentation, and search capabilities are highly desired. Integration with DevOps tools and providing better support for CICD and cloud deployments are noted as necessary. Efforts to enhance code review, security features, and overall usability could significantly improve the experience. Additionally, enhanced pipeline structures, AI functionality, and cost-effective solutions for small companies are frequently requested.

"In terms of the commits, we currently create a pull request, however, we are not able to assign any. This could be an area for improvement."
"In terms of the commits, we currently create a pull request, however, we are not able to assign any."
"Integration with Copilot could be beneficial."

ROI

Users reported a positive ROI from Bitbucket with improved productivity and streamlined code collaboration. They experienced quicker deployment cycles and enhanced team coordination, leading to reduced development time. Cost savings were noted through efficient version control and integration with other tools. Enhanced security features added value by protecting code integrity. The user-friendly interface contributed to minimizing training costs and easing adoption, resulting in overall efficient project management.

Pricing

Enterprise buyers evaluating Bitbucket cite varying experiences with pricing. Some found it cost-effective, especially for small teams using the free or minimal packages. Pricing generally depends on user count and package type, with monthly license subscriptions available. While some users reported high costs, especially for enterprise-level features, others considered it competitively priced compared to GitLab and GitHub. Additional plugins or add-ons can increase overall costs, and cloud-based options offer automatic updates without maintenance fees.

"The product offers competitive pricing structures for small to medium-sized businesses, which is especially beneficial for smaller teams."
"I rate the product price as two on a scale of one to ten, where ten means that it is a very expensive tool."
"Bitbucket may be perceived as costly for smaller companies."

Popular Use Cases

Bitbucket is mainly used by entities as a source code repository, facilitating version control, code collaboration, and CI/CD integration. It supports Git operations, enables code management, and integrates with tools like Jira and Jenkins. Users store and manage code, handle pull requests, and track changes across departments. Bitbucket's security and ease of use make it suitable for various purposes, from e-commerce deployments to IT configurations, supporting thousands of users across organizations.

Service and Support

Bitbucket customer service and support receive mixed feedback. Some rate their experience high, mentioning helpful and knowledgeable staff, while others express frustration with slow response times and limited accessibility. Many prefer using third-party support partners due to issues with Atlassian's model. Multiple users highlight the absence of direct phone support, relying mainly on ticket submissions. Although some find documentation adequate for resolving issues, improvement in access and response speed is desired.

Deployment

Bitbucket's initial setup varies in complexity. Many found it straightforward, citing ease with cloud deployment and integration options. Some noted challenges with tasks like large file storage and Linux console interventions. Timeframes for deployment differed, ranging from minutes to months depending on the team size and infrastructure familiarity. Users emphasized the importance of technical knowledge for seamless configuration, especially when involving advanced setups like reverse proxies or script automation.

Scalability

Bitbucket efficiently handles scalability, with many developers noting no significant issues. Some users highlight the need for cloud integration features and housekeeping to optimize performance. Pricing may influence scalability for larger user bases, while others mention Bitbucket's limitless potential, especially on-premises. Ratings often fall between eight and ten out of ten, indicating satisfaction. Although generally positive, some users identify minor challenges when scaling user numbers, especially in terms of cost and performance.

Stability

Users generally find Bitbucket stable, with many praising its reliability over several years. Some encountered minor incidents such as server downtime or login issues, but these were usually resolved quickly. Stability ratings mostly range from eight to ten out of ten, with a few reporting occasional crashes. Proper backup and recovery procedures are emphasized by some, especially when handling large teams or complex systems.

These insights are based on the in-depth reviews provided by peers to help you make a better buying decision.

Download our Bitbucket Buyer's Guide for additional reliable information.

Review data by company size

By reviewers

By visitors reading reviews

Top industries

By visitors reading reviews

Educational Organization

45%

Financial Services Firm

10%

Computer Software Company

Manufacturing Company

Healthcare Company

Government

Comms Service Provider

Retailer

Insurance Company

University

Construction Company

Wholesaler/Distributor

Real Estate/Law Firm

Non Profit

Energy/Utilities Company

Transportation Company

Hospitality Company

Pharma/Biotech Company

Outsourcing Company

Media Company

Performing Arts

Recreational Facilities/Services Company

Aerospace/Defense Firm

Legal Firm

Compare Bitbucket with alternative products

Learn more about Bitbucket

There are three deployment options for Bitbucket:

Bitbucket Cloud is a web-based version of Bitbucket that is hosted on Atlassian's servers and accessible via a URL. Pipelines, an exclusive built-in CI/CD tool in Bitbucket Cloud, allows you to create, test, and deploy directly from Bitbucket.
Bitbucket Server is installed on your computer and runs in your environment. Bamboo, our robust CI/CD platform, has strong connections with Bitbucket Server, allowing you to totally automate your workflow. The license is unlimited.
Bitbucket Data Center appears to users as a single instance of Bitbucket Server, but it is actually hosted on a cluster of servers in your environment.

This has some advantages over Bitbucket Server:

Availability: If one cluster node fails, the remaining cluster node(s) can continue to service requests, resulting in little or no downtime for customers.
Performance at scale: A cluster of numerous Bitbucket Server-running machines can manage more traffic than a single system.
Mirroring: For distributed teams working with large repositories, smart mirroring can increase Git clone performance.

Bitbucket Features

Bitbucket has many valuable key features. Some of the most useful ones include:

Workflow control: This helps you to enforce a project or team workflow.

Cooperation: Pull requests with inline commentary for code review cooperation.

Customization: If you don't find what you're looking for in our Marketplace, you can use our full Rest API to create unique features for your workflow.

Jira and Trello integration: Bring order to the chaos and keep the entire software company informed. Access to Jira issues and Trello cards' branches, build status, commits, and status.

Code collaboration: From concept to cloud, code collaboration is a must. Create a merging checklist with designated approvers and check for passing builds before transitioning Jira issues based on pull request status.

Consistent delivery: With built-in continuous delivery, you can build and test automatically. Build, test, and deploy with Bitbucket Pipelines, our integrated CI/CD solution. Benefit from code-based configuration and quick feedback loops.

Simple deployment: Keep track of your deployments, preview them, and confidently promote them.

Code security: You can rest easy knowing your code is safe on the cloud, and you can use checks to prevent errors from occurring.

Reviews from Real Users

Bitbucket stands out among its competitors for a number of reasons. Two major ones are its robust traceability and user-friendly interface. PeerSpot users take note of the advantages of these features in their reviews:

One PeerSpot reviewer, a Developer III at an Information Technology at a energy/utilities company, writes, “Bitbucket has improved our organization because it has simplified and streamlined our developer communication code and review process. It is also much more visual.” He adds, “Bitbucket's traceability is great. Being able to see pool requests is just a great thing for collaboration.”

Kajal P., Quality Assurance Manager at a tech services company, notes, “The solution is easy to use. If I need to check out my latest code or I need to send my local code to the depositories it is simple. Overall it has been a good experience from my side using this solution."