Atlassian Confluence and Microsoft Teams both fall under the collaboration and documentation solutions category. Microsoft Teams seems to have the upper hand in real-time communication due to its seamless integrations with Microsoft 365 and video conferencing abilities.
Features: Atlassian Confluence is known for its documentation and knowledge sharing, providing robust wiki functionalities and rich text capacities. It integrates well with JIRA, enhancing project management capabilities. Its design documentation and add-on customizations offer flexibility for various organizational needs. Microsoft Teams excels in real-time communication, featuring video conferencing and seamless integration with Microsoft 365 applications. Its standout feature is the smooth transition from chat to video call, enabling effective hybrid work models.
Room for Improvement: Confluence could enhance workflows, search capabilities, and graphical support for agile processes, along with better customization and third-party app integration, such as with Slack and Teams. Microsoft Teams could improve resource consumption, integration with Outlook, and load times. Additional performance optimizations and AI capabilities would further strengthen its offering.
Ease of Deployment and Customer Service: Both Confluence and Microsoft Teams offer various deployment models, including public and private cloud options. Users have mixed experiences with Confluence's technical support, often pointing out inconsistencies in responsiveness. Microsoft Teams benefits from Microsoft’s robust support network, although users sometimes seek more streamlined deployment support.
Pricing and ROI: Confluence's tiered pricing can include additional costs for third-party integrations, with savings found in information management and reduced onboarding times. Its flexible licensing supports large content management. Microsoft Teams is often seen as cost-effective, especially when bundled with Microsoft 365. It provides significant ROI through enhanced communication and collaboration, particularly for teams already using Microsoft products.
I have seen a return on investment from using Microsoft Teams.
I have seen a return on investment with Microsoft Teams, as it definitely increases productivity and saves time.
I have seen good communication improvement working out within Microsoft Teams instead of what we were used to in previous tools, where we were lacking communication.
This team manages all queries and uses various plugins, such as Tempo for time tracking.
The Atlassian technical support team is reachable through different platforms.
Microsoft support is excellent, offering instantaneous assistance through either robo support or live personnel.
We have cases where it took more than six months to resolve very basic issues.
We have not needed to contact Microsoft support for the last six years.
We have around thousands of employees in my project using it simultaneously and it is working smoothly.
Microsoft Teams is a scalable solution.
Microsoft Teams can be scalable for more than 1,000 people, and I have seen video conferences with 5,000 participants, so the scale is incredible.
I appreciate the ability of Microsoft Teams to control the quality of the call.
The kind of issue is that it always asks for the password, and I think for Citrix or for a shared platform, it is not really easy to manage, and it is not stable.
Microsoft Teams is stable once the setup is completed properly.
The company using Atlassian Confluence needs to have a very clear structure for where information will be organized.
The software does not currently have any kind of AI integration.
This chart used AI to offer users the option to create it based on the data.
AI capabilities should be integrated into Microsoft Teams to provide better transcript services and offer multiple language support.
The biggest issue with Microsoft Teams is switching identities, especially when communicating with external organizations.
Microsoft Teams could be improved through more synchronization with other platforms like Calendly and Gmail.
It streamlines license management and renewal processes, which can otherwise lead to complications or lapses in access.
Money is a factor because Atlassian Confluence is not free.
Microsoft Teams is economical when purchased as part of an Office 365 bundle.
Microsoft Teams comes with Office 365 licenses like E3, but there are options for those who prefer not to pay for Teams by using alternative products like Slack.
Regarding the license, the Microsoft 365 license I am taking is quite expensive, and every year it goes higher.
You can easily link Atlassian Confluence into a Jira ticket, which allows for a quick overview when you are in the ticket system and the ability to quickly dive deeper into the Wiki directly.
This tool provides a single repository for interacting with the entire team.
I use Atlassian Confluence for task management and other project management tasks, such as reporting, visualization of tasks, tracking the progress of tickets, and understanding how work is progressing.
Teams offers the ability to record sessions and store them in OneDrive, which provides 1 terabyte of space.
The platform is user-friendly and has positively impacted our communication, allowing us to communicate with people from different countries and cities in real time.
The biggest advantage of Microsoft Teams is that it is a combined package where I can do chat, video conferencing, work on spreadsheets, documents, and other things with many people sitting at my desk, which makes work easy, especially with clients who are in remote locations, so it saves a lot of time.
| Product | Mindshare (%) |
|---|---|
| Microsoft Teams | 7.1% |
| Atlassian Confluence | 6.7% |
| Other | 86.2% |
| Company Size | Count |
|---|---|
| Small Business | 39 |
| Midsize Enterprise | 27 |
| Large Enterprise | 52 |
| Company Size | Count |
|---|---|
| Small Business | 66 |
| Midsize Enterprise | 45 |
| Large Enterprise | 72 |
Atlassian Confluence streamlines teamwork through its integration with Jira and document management, allowing seamless collaboration and content management for teams.
Atlassian Confluence is renowned for its seamless integration with Jira, facilitating efficient knowledge sharing and collaboration. Users benefit from real-time editing, customizable templates, and a robust search function. The platform supports connectivity with external tools such as Google Drive and Microsoft 365, enhancing the document management experience. It prioritizes intuitive content management, version control, and flexible page structures, enabling teams to work cohesively. Improvements are needed in search functionality, Microsoft Teams integration, AI capabilities, and document editing features.
What key features does Atlassian Confluence offer?In specific industries, Atlassian Confluence serves as a comprehensive documentation and collaboration platform. It is particularly valuable in tech sectors for software documentation, while organizations leverage it for drafting team notes, release notes, and policy records. It plays a pivotal role in internal communication, project tracking, and development, supporting teams in managing complex projects efficiently.
Microsoft Teams combines robust communication tools with seamless collaboration features. It supports video calls, chat, and integrates with Microsoft 365, enhancing remote work productivity.
Microsoft Teams offers a unified platform for effective communication and collaboration. It excels in video and audio call quality, supports file sharing, and facilitates real-time collaboration. Its integration with Microsoft 365, OneDrive, and SharePoint streamlines document management and enhances team productivity. Challenges include improving integration with third-party tools, optimizing memory usage, and refining the interface navigation. Key areas for enhancement include customization, task management, and multi-platform consistency. Nevertheless, Teams is pivotal for project management, communication, and document sharing across distributed teams.
What are the most important features of Microsoft Teams?Microsoft Teams supports diverse industries by connecting collaborators across different locations. It is widely used for team collaboration, messaging, file sharing, and virtual meetings. Teams are enhancing project management, communication, and data sharing with effective integration into tools like Jira, Bitbucket, and SharePoint.
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