We performed a comparison between Atlassian Confluence and Microsoft Teams based on our users’ reviews in four categories. After reading all of the collected data, you can find our conclusion below.
Comparison Results: Based on the above variables we would conclude that Microsoft Teams finishes ahead of Atlassian Confluence. With Microsoft Teams, users get great collaborative options, documentation workflows, and follow-up. The additional benefit of extraordinary call conferencing options that are fully integrated with the entire Microsoft ecosystem makes it a very easy choice for many users.
"There is a good library of templates for a wide range of needs."
"What I find the most valuable about Confluence is how easy it is to use."
"The most valuable feature is the accessibility from different sites for different colleagues and the search option."
"The most valuable features are hyper-linking, the Drawing Tool, and enhanced tables."
"It is a good collaboration tool."
"The integration's very good. You still have integration with lots of third party products, and it's very good."
"What I like the most is the Wiki software that comes with Atlassian Confluence."
"The solution helped us to see where we were going wrong and where we were doing good, and that helped us to make proper decisions"
"Using the solution's screen-sharing feature, we can go through a document together and take control."
"The most valuable feature of Microsoft Teams is that it is easy to use."
"The solution's most valuable feature is connecting calls to concerned people anytime. It works much faster."
"We use Microsoft Teams for group communications."
"I like the solution's chat and meeting feature. We have different teams and the product helps us to communicate fastly. Within five minutes all the teams can be on the same page."
"I think it has helped me organize my day-to-day activities. It has also helped me to align with the schedule of my colleagues and other partners because there's a feature where we can see the schedule of other Team members."
"Integration with document management capabilities and video conferencing."
"The most valuable feature is the ability to have remote meetings with customers and colleagues."
"Some macros can be technical, and they are better managed on the Confluence cloud rather than on-premises. For example, when you add an image on the cloud, you can resize it just by using the mouse. This is not the case on-premises yet. You have to write pixels of the size of the image sometimes. Some of the very old macros are still there, and some of them are technical. It can be hard for users if they are not from an IT background to understand how to use them quickly."
"There needs to be a flexible pricing model, where we can pick and choose services and customize our pricing model."
"Some aspects of the drawing perspective could be improved. When we upgrade a design and make technical architecture drawings to publish, we still use Visio first and then copy and paste it. If this feature were available on Confluence, it would be a useful tool."
"The standard table capability is substandard and virtually unusable."
"It lacks ease of integration."
"They can improve the table feature of Confluence. It is currently not adequate."
"There could be an option to collaborate with other users while editing the documents."
"The solution is not very user-friendly."
"User interface could be improved"
"Allowing you to participate in the conference to which you have been invited regardless of the platform on which it is hosted would be beneficial."
"It would be good if the solution had some sort of AI built into it while taking the transcript so that at least the sentences made sense."
"Whiteboard tool not embedded in the solution."
"The user interface is slightly weak in Microsoft Teams and could be improved."
"The solution should standardize the options across platforms. What I mean by that is, sometimes, on the mobile, there are not the same options and set up features and functions as are available on the web or on the desktop app. Everything should have the exact same functionality, otherwise, it's difficult if some people are on mobile and others are on desktop."
"I would like to see more customization options in the product such as more integration with other tools."
"The software could be optimized for Mac systems because sometimes it is slow and consumes a lot of memory."
Atlassian Confluence is ranked 2nd in Enterprise Social Software with 98 reviews while Microsoft Teams is ranked 1st in Enterprise Social Software with 145 reviews. Atlassian Confluence is rated 8.2, while Microsoft Teams is rated 8.2. The top reviewer of Atlassian Confluence writes "Good usability, helpful community support, and facilitates well-structured documentation ". On the other hand, the top reviewer of Microsoft Teams writes "Great for project planning and monitoring with easy communication capabilities". Atlassian Confluence is most compared with Office 365, Microsoft OneDrive, SharePoint, Zendesk and Slack, whereas Microsoft Teams is most compared with SharePoint, Symphony, Loom, Chatter and Huddle. See our Atlassian Confluence vs. Microsoft Teams report.
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Because Microsoft Teams is not a wiki, therefore it makes no sense to compare it to Confluence, a wiki.
And one should be careful not to store wiki content in (Teams) chats because the data in the chat is not structured and is very difficult to find again.
We would never choose Atlassian products again because the prices increase very much every year, longstanding errors are not fixed, the licensing for on-premise is exorbitantly high and you are practically forced to store the data on the Atlassian servers.
That's why we have several projects underway that aim to replace JIRA, Confluence, etc. And it is a great joy and relief for all team members to be getting closer to this goal.
Microsoft Teams has good conference call quality and is perfect for large group meetings - the up to 90k+ capacity is amazing! The simplicity of scheduling for video conferencing, especially when using Outlook for email and calendar, makes everything very easy. One click to schedule the meeting, one click activates the meeting. It's that easy. They offer different options with backgrounds, which our teams like very much. One favorite feature is the repository, which is great for knowledge management. We can store and retrieve documents, maintain control, and collaborate freely and easily with each other.
We would like to see the same functionality between mobile and desktop applications, though. Some of the features vary greatly and this can make things difficult. Microsoft Teams takes up a lot of bandwidth, which can slow things down at peak times. This can also affect things like screen sharing, downloading, and losing sound and video.
The Wiki software that comes with Atlassian Confluence is great. Atlassian Confluence is extremely intuitive and user-friendly; you don’t have to be tech-savvy to use it. Atlassian Confluence has a great offering of templates that can be used for just about any situation, such as creating documents, charts, or enhanced tables. The hyper-linking and drawing tools are one of our favorite features.
Atlassian Confluence recently stopped offering the self-hosted version of the product. The cloud-based service currently offered can be very expensive for smaller companies. There could also be more flexibility when it comes to editing a page to make it look the way you want it to look.
Conclusion
For what we were looking for, we felt Microsoft Teams was the best fit. You get great collaborative options, documentation workflows, and follow-up. The additional benefit of extraordinary call conferencing options that are fully integrated with the Microsoft ecosystem made it a very easy choice for us.