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Atlassian Confluence vs Microsoft Teams comparison

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Featured Review
Find out what your peers are saying about Atlassian Confluence vs. Microsoft Teams and other solutions. Updated: January 2022.
566,406 professionals have used our research since 2012.
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"It is just the fact that it is a one-stop shop for all project documentation. It is compared to storing things in files and directories and stuff like that. It provides the overall usability and accessibility of many projects and documents in one area.""It is easy to use.""It has a very intuitive user interface, which every user able to manage the basic functionality of a PC will be able to work with and produce quite satisfactory results.""The best feature is document management.""It integrates well with other Atlassian products""It's extremely intuitive.""The most valuable features is its design documentation abilities.""There is a good library of templates for a wide range of needs."

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"Message and chat retention is a valuable feature.""The most valuable feature is the ability to have remote meetings with customers and colleagues.""The most valuable features are the messaging and the video calling, especially where you can add a background.""It's great for meeting conferences.""The video conferencing is good.""It has allowed for collaboration during the COVID-19 situation (work from home).""The most valuable features are that it is an all-in-one platform, making it very easy for collaboration with your core employees.""One big advantage of this solution over competitors is it is bundled with Office 365. This makes it more convenient."

More Microsoft Teams Pros →

Cons
"Space maintenance could be made a little more user-friendly.""The UI is good but bland. It could be updated a bit to make it more modern and interesting to look at.""An area for improvement would be the intuitiveness of using the features, especially if you want to customize.""It would be good if they can continue working towards making documentation and editing as quick and easy as possible. It has got a lot of capability, but I don't know how to use it. I don't find some of the things that intuitive. Sometimes, it doesn't seem obvious to me how to use it, but it is like learning any new tool. You actually need to get trained on the tool to get maximum out of it.""Atlassian should rethink its withdrawal of the self-hosted version of the product. They only offer cloud-based service or the "datacenter-edition", which is quite expensive for small companies and private users.""I would like to see integration with Slack.""Some aspects of the drawing perspective could be improved. When we upgrade a design and make technical architecture drawings to publish, we still use Visio first and then copy and paste it. If this feature were available on Confluence, it would be a useful tool.""It would be interesting if they had graphical templates that allowed typical agile ceremonies to be documented better."

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"Screen sharing sometimes causes the solution to crash.""After six months of working with it, I still find the UI a little clunky when it comes to sharing content and moving around between features like the calendar and files.""The biggest issue is web content.""The solution should standardize the options across platforms. What I mean by that is, sometimes, on the mobile, there are not the same options and set up features and functions as are available on the web or on the desktop app. Everything should have the exact same functionality, otherwise, it's difficult if some people are on mobile and others are on desktop.""The security needs improvement, as well as the ability to back up private chats.""On rare occasions, it freezes and some people will lose sound or they could lose video.""Whiteboard tool not embedded in the solution.""I don't like the online version of Word and Excel. It skews the layout. It is no longer representative of the layout that you actually have in a document. You always have to open it in the desktop application to get an accurate representation of how the document will look."

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Pricing and Cost Advice
  • "For us, it's free to use. We don't pay any licensing."
  • "When you purchase this solution you get some support."
  • "The issues I have with the pricing are in respect to the add-ons."
  • "The price of the on-premises data center version is too expensive."
  • "Licenses are quite expensive"
  • More Atlassian Confluence Pricing and Cost Advice →

  • "If you have content that requires more security and you want to use it in a more secure manner, with more protection, then it will come at a higher cost."
  • "If you have clients who do not have a computer and are joining with their phones it's an additional fee of $5.00 per user."
  • "The pricing for Teams is very competitive."
  • More Microsoft Teams Pricing and Cost Advice →

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    Answers from the Community
    Netanya Carmi
    author avatarTom
    User

    Because Microsoft Teams is not a wiki, therefore it makes no sense to compare it to Confluence, a wiki.


    And one should be careful not to store wiki content in (Teams) chats because the data in the chat is not structured and is very difficult to find again.

    We would never choose Atlassian products again because the prices increase very much every year, longstanding errors are not fixed, the licensing for on-premise is exorbitantly high and you are practically forced to store the data on the Atlassian servers.


    That's why we have several projects underway that aim to replace JIRA, Confluence, etc. And it is a great joy and relief for all team members to be getting closer to this goal.

    author avatarreviewer1650858 (User)
    User

    Microsoft Teams has good conference call quality and is perfect for large group meetings - the up to 90k+ capacity is amazing! The simplicity of scheduling for video conferencing, especially when using Outlook for email and calendar, makes everything very easy. One click to schedule the meeting, one click activates the meeting. It's that easy. They offer different options with backgrounds, which our teams like very much. One favorite feature is the repository, which is great for knowledge management. We can store and retrieve documents, maintain control, and collaborate freely and easily with each other.


    We would like to see the same functionality between mobile and desktop applications, though. Some of the features vary greatly and this can make things difficult. Microsoft Teams takes up a lot of bandwidth, which can slow things down at peak times. This can also affect things like screen sharing, downloading, and losing sound and video.


    The Wiki software that comes with Atlassian Confluence is great. Atlassian Confluence is extremely intuitive and user-friendly; you don’t have to be tech-savvy to use it. Atlassian Confluence has a great offering of templates that can be used for just about any situation, such as creating documents, charts, or enhanced tables. The hyper-linking and drawing tools are one of our favorite features.


    Atlassian Confluence recently stopped offering the self-hosted version of the product. The cloud-based service currently offered can be very expensive for smaller companies. There could also be more flexibility when it comes to editing a page to make it look the way you want it to look.


    Conclusion


    For what we were looking for, we felt Microsoft Teams was the best fit. You get great collaborative options, documentation workflows, and follow-up. The additional benefit of extraordinary call conferencing options that are fully integrated with the Microsoft ecosystem made it a very easy choice for us.

    Questions from the Community
    Top Answer: 
    The best feature is document management.
    Top Answer: 
    Atlassian is trying to push the license for their online version, but our customers are not ready for that yet. Its licensing is also quite highly-priced.
    Top Answer: 
    An area for improvement would be the intuitiveness of using the features, especially if you want to customize. In the next release, I would like to see an instant messaging feature for document… more »
    Top Answer: 
    One big advantage of this solution over competitors is it is bundled with Office 365. This makes it more convenient.
    Top Answer: 
    This solution is not as popular for companies to use as other solutions making it a disadvantage.
    Top Answer: 
    We use the solution for group meetings.
    Ranking
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    8,849
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    7,245
    Reviews
    9
    Average Words per Review
    660
    Rating
    7.9
    Views
    8,071
    Comparisons
    4,412
    Reviews
    25
    Average Words per Review
    537
    Rating
    7.9
    Comparisons
    Also Known As
    Confluence
    MS Teams
    Learn More
    Overview

    Project management is easy with Atlassian's Confluence as your single source of truth. It integrates with JIRA so you can easily add context to your projects in one central location. Create and track issues & product requirements, publish release reports, track release progress, and more when you connect Confluence and JIRA. Confluence allows you to create, share, evolve, and capture your team's project documentation so you can collaborate better, smarter, and as a team.

    Confluence also organizes your powerful repository of information, opinions, and knowledge to help you answer questions, create how-to docs, and possibly identify the next big thing. Logical and consistent management of knowledge and a powerful search engine ensure that you can always find the right content, when you need it most. Share, organize, and discover content all in one platform.

    Confluence has multiple deployment options to provide the flexibility your organization needs.

    Cloud is a fully hosted service for customers who want to iterate quickly and have us take care of managing the infrastructure.

    For customers who need to run our applications behind their firewall, we have Server and Data Center options. Server delivers greater capacity for a larger user base and gives you more control, allowing you to remain compliant with your enterprise IT, security, IP and privacy policies. For our largest customers, Data Center provides all the capability of our Server option, along with high availability, instant scalability and performance at scale.

    Atlassian also offers premium support and strategic services for enterprise customers. Technical Account Managers are cross-functional technical advisors providing proactive planning and strategic guidance across your organization. Premier Support goes above and beyond our standard offerings to give you account-wide support from a team of senior support engineers.

    At Microsoft, our mission is to empower every person and every organization on the planet to achieve more. Our mission is grounded in both the world in which we live and the future we strive to create. Today, we live in a mobile-first, cloud-first world, and the transformation we are driving across our businesses is designed to enable Microsoft and our customers to thrive in this world.

    We do business in 170 countries and are made up of 114,000 passionate employees dedicated to fulfilling our mission of helping you and your organization achieve more.

    Offer
    Learn more about Atlassian Confluence
    Learn more about Microsoft Teams
    Sample Customers
    Facebook, Skype, Microsoft, NASA, Netflix, Adobe, Bonobos, LinkedIn, Pfizer, Citi.
    Honeywll, AIRFRANCE, AccuWeather, Lilly
    Top Industries
    REVIEWERS
    Financial Services Firm19%
    Cloud Provider12%
    Computer Software Company12%
    Media Company8%
    VISITORS READING REVIEWS
    Computer Software Company23%
    Comms Service Provider17%
    Financial Services Firm10%
    Government10%
    REVIEWERS
    Manufacturing Company28%
    Financial Services Firm22%
    Transportation Company11%
    Non Tech Company6%
    VISITORS READING REVIEWS
    Computer Software Company22%
    Comms Service Provider17%
    Financial Services Firm11%
    Government7%
    Company Size
    REVIEWERS
    Small Business29%
    Midsize Enterprise28%
    Large Enterprise43%
    REVIEWERS
    Small Business33%
    Midsize Enterprise31%
    Large Enterprise36%
    VISITORS READING REVIEWS
    Small Business10%
    Midsize Enterprise23%
    Large Enterprise67%
    Find out what your peers are saying about Atlassian Confluence vs. Microsoft Teams and other solutions. Updated: January 2022.
    566,406 professionals have used our research since 2012.

    Atlassian Confluence is ranked 2nd in Enterprise Social Software with 10 reviews while Microsoft Teams is ranked 1st in Enterprise Social Software with 25 reviews. Atlassian Confluence is rated 8.0, while Microsoft Teams is rated 7.8. The top reviewer of Atlassian Confluence writes "Good usability, helpful community support, and facilitates well-structured documentation ". On the other hand, the top reviewer of Microsoft Teams writes "Continuous stream of significant improvements Simple conferencing, seamless integration with Outlook and easy to use on mobile devices". Atlassian Confluence is most compared with Office 365, SharePoint, Zendesk Guide, Microsoft OneDrive and Box, whereas Microsoft Teams is most compared with Symphony, Avaya Spaces, SharePoint, Chatter and HCL Connections. See our Atlassian Confluence vs. Microsoft Teams report.

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    We monitor all Enterprise Social Software reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.