Microsoft Teams Reviews

I find using Jira to create and share files within the channels very convenient. We can add simple things like spreadsheets or whiteboards to a channel, and all the sharing is done automatically. For example, when working on a project, I start a new channel, and everyone knows to go there to find all our documentation.

In a previous company, we set up tenants in every country and replaced expensive telephony solutions with phone numbers directly connected to those tenants, reducing costs.

It has helped me manage tasks in projects. In a channel, when tasks are open in a Jira board, you can assign them there, and they're constantly visible to all the tech people assigned to that project. It's easier for everyone to see where we are and what's outstanding.

Microsoft has recently introduced Copilot in Teams. It's great for transcribing meetings and providing summaries. By the time you finish a meeting, the full summary is complete, which means less note-taking. You can also input multiple documents and get Copilot to summarize them. While it still needs some fine-tuning and sense-checking, it certainly saves time.

When I embed products like Jira into my channel, I must keep re-authenticating, which can be a pain. 

One thing that needs improvement in the solution is licensing tools within the application, preferably on a per-user basis. Also, it would be great if the contacts list could be synced between it and Outlook. If I receive an email in Outlook, I can easily create a meeting with that person's credentials. But I must manually find and enter their email address in Microsoft Teams. It's a small thing, but it can be frustrating.

I have been using the product for eight years. 

My previous company had around 50,000 people using Teams, and my current company has about 35,000, so it's very scalable.

I haven't personally contacted Microsoft's tech support.

Microsoft Teams is a bit easier to use. I liked Google Hangouts, so moving away from it took a while. But now that I'm used to how Microsoft Teams works, it would be difficult to return to something like Hangouts. I don't even think Hangouts exists anymore.

I prefer the solution, and I find Webex cumbersome. Webex can have more people in a meeting, but realistically, we can now have hundreds of people in meetings on Microsoft Teams. There used to be a limit on it, and it didn't handle too many people well, but the tool seems to have fixed that issue.

There used to be limitations on the number of people in meetings, but I'm not sure what they are now. They've certainly increased the limit. I know it started having usability issues after about 50 users. But we sometimes have a couple hundred people in our meetings now with no real problems.

Microsoft Teams is a bit more resource-hungry than some other products, but that's to be expected these days.

I don't think the solution is as expensive as big Webex licenses. It doesn't usually offer one-on-one licenses, so it's hard to compare. It's more expensive than the Google equivalent, but you can't replace Microsoft Teams with Google's offering.

The Google equivalent would be something like Hangouts, but it's not a fully-fledged business solution like Microsoft Teams.

My advice for those considering using Microsoft Teams would depend on their specific business needs and the type of connectivity they require. But I'd say, try it - you won't look back. I rate it an eight out of ten. 

At my previous company, we used it primarily for connecting and collaborating with different locations and teams. We joined meetings, had conversations, and took notes within the platform. 

Additionally, we used Teams for screen sharing and remote collaboration.

I like the background effects. We can select a wallpaper or a video background, especially if we're in a noisy or messy environment.

Compared to Zoom, which also requires a subscription-like Teams, Teams requires a stronger network for joining conversations and meetings.

Ssometimes, there's lagging. Sometimes, there are call log issues. I think maybe the call log shows "bad network connection" even when the network is fine. 

Sometimes, if you have bad network connectivity, it shows automatically, and the call goes on hold. But when you're continuously in a meeting for one or two hours, screen sharing, or providing remote troubleshooting, sometimes the Teams call goes on hold. That might be something that needs improvement.

So the lagging can be improved.

I've been working with Microsoft Teams for around two and a half years at my previous organization.

I would rate the stability a ten out of ten.

Everyone in my company uses it. So, it is extensively used in my company. There might be 20,000 users pan-India. 

I would rate the scalability a ten out of ten. 

Compared to Zoom and Webex, Teams has a very strong network. We can easily connect via phone using Microsoft Intune. We can also join via laptop. And I like the new features like Copilot. That's what I like most.

Teams is very light, smooth, and reliable compared to Webex.

The installation is very, very easy. You can go to Google, search for Microsoft Teams, and easily install the desktop version. It's the easiest process, not complex at all.

It's a smooth application. It will take around a few seconds, but it depends on your hardware capability and your devices.

We use the paid version. On my mobile, I have Teams service as a work profile, so I can join with my phone. The subscription is there. 

I'm working for NTT. So this mobile phone license allows me to join.

It's a nice application. Microsoft Teams is great for remote calling and joining calls.

I would rate it a nine out of ten. I would recommend Teams to others users because it's very reliable and smooth compared to others like Zoom and Webex.

We use the software for corporate-level communication such as messaging and texting. 

I like the product's screen share feature since we can explain things to the users at the other end using it. The solution helps me to establish a virtual connection with my team. 

The product should improve its security aspect, scalability, stability, and screen recording. It would be nice if Teams could come up with a feature where I can write chats and send them as mail. It would be also good if Teams could be connected to our application software so that for any doubts that can occur during the training, the operator can resolve them through chats. Hence, they can easily guide and close the issue. 

I have been using the product since 2021. 

I would rate the tool's stability a seven out of ten. 

I would rate the product's scalability a seven out of ten. My company has 250 users for the solution. We use the solution 24/7 for daily meetings. 

The solution's technical support is very good. 

Positive

I would rate the solution's setup a nine out of ten since it is easy to sign up. The product's deployment took a month to complete. For the solution's installation, you need to validate. We used a team of 15 members to deploy the product. The solution does not require any maintenance. 

We did the product's deployment in-house. 

The product is worth its money. 

The tool's price is high and I would rate it an eight out of ten. 

I would rate the product a nine out of ten. 

I use Microsoft Teams mainly to communicate with other office users, send messages, and collaborate on files. We’re trying to create a group in Teams to use as a central database for posting files. I also use the calendar to coordinate schedules so everyone knows what’s happening. Teams are also used for video and audio calls and setting up meetings with both internal and external users.

I find the chat and messaging system in Microsoft Teams the most valuable for productivity. We replaced Zoom and other video conferencing tools with Teams for internal and external video calls. Teams is now our standard tool for communication, handling both audio and video conference calls.

Everything is running smoothly, and I’m still exploring more features. As for improvements, I think it could be more user-friendly and integrate better with third-party software, like Zoom and other video conferencing tools.

I have been using Microsoft Teams for the past three to four years.

Regarding stability, Teams is very stable. It works well both on my mobile phone and desktop application. I’d rate its stability as a nine out of ten.

Microsoft Teams is easy to scale. For many users, it’s scalable, and I’d rate it a nine out of ten for scalability. We have around a hundred to a hundred fifty users in our company.

Compared to Zoom, Microsoft Teams is advantageous because it integrates seamlessly withMicrosoft Office and Microsoft 365, which we already use. It works well with our Microsoft 365 user accounts and email, making it a standard Microsoft product in our software setup.

The old Teams version will expire soon, so we’re downloading the new version to install it properly. Sometimes, it gives an error that we must download an app from the Microsoft Store to continue the installation. Once we update the app, we can continue installing the new Microsoft Teams. For deployment, it takes around five minutes to start using the solution.

For the setup experience, I would rate it an eight out of ten.

I’m unsure about the exact cost, but I believe it’s reasonable. Using Teams for collaboration, video conferencing, and messaging helps save costs, especially for communicating with third-party companies worldwide.

Microsoft Teams might integrate AI features in the future. I recommend using Microsoft Teams because it’s a popular collaboration tool among companies, especially those using Microsoft products. It is a standard tool for collaboration and communication within and outside the company.

For my overall rating of Microsoft Teams, I’d give it a nine out of ten.

My team members are distributed in various locations. We use the solution for our day-to-day meetings and communication. 

I find several features of Microsoft Teams valuable. First, the group chat feature is great for team collaboration and sharing updates. Second, scheduling meetings is very easy, whether through Outlook or directly in the tool. Another useful feature is the notifications for meeting start times, which ensure you don't miss any meetings even if you're working on something else. Additionally, Microsoft Teams creates a chat where you can take and share notes during meetings, which I find helpful.

When we work on certain documents, we put them in the group chat and collaborate on them. It's really easy to collaborate that way. Another great feature is the ability to reply to specific messages in the chat, which is cool. Also, tagging people while chatting is very useful.

We use a tool called Darwinbox for project management and another tool called Advantage Club, a rewards platform where you can reward your colleagues with points they can redeem. These are the integrations that we have included in the solution. I think the Darwinbox integration is smooth and good. For example, if someone receives a reward, it immediately shows up on Microsoft Teams.

One thing that could be improved is the auto-correction feature. When we type, we often send messages with spelling errors. While there is an edit feature to correct these mistakes, I think spelling-checking capabilities could still be improved.

Another capability I'd like to see is an AI-based feature where we can query past chats for summaries. For example, asking for a meeting summary from the chat history would be great instead of manually going through all the messages.

I have been using the product for three years. 

We have experienced some glitches at times. I rate its stability an eight out of ten. 

I rate the solution's scalability an eight out of ten. We use Zoom for big crowds. However, the tool can accommodate 50 users. My company has more than 500 users who use it daily. We plan to add more users as the company grows. 

I haven't contacted the tool's support yet. 

I used Google Meet before Microsoft Teams. I switched to Microsoft Teams when I changed jobs. 

I rate Microsoft Teams' deployment ease a nine out of ten. The deployment process is straightforward and doesn't take much time. 

Our IT team deployed the solution. 

The tool is cheaper than Google Meet. I rate it a three out of four. 

I rate the overall solution an eight out of ten. It's a great tool for your business if your team is distributed. 

From that collaborative view, I'm a big user of Teams, mainly because of business. I use Teams a lot for meetings and collaboration, both internally and externally. I think it works pretty well.

I have integrated it with my Jira infrastructure, so I'm able to make phone calls directly from my Teams application to literally the entire globe.

have a third-party call center vendor that I've already integrated with Teams, so I can switch between different profiles. So at the moment, I'm okay. I haven't run into anything that I would need to change.

For Teams, it's purely because of collaboration. Nothing more, nothing less. It's a good tool for communication. All my meetings, most of my presentations... I like the whiteboard feature as well. I'm able to scribble some stuff if I need to explain a couple of items. 

Teams has been a pretty cool tool for me and my organization, and for making communication easier.

The chat functionality is pretty decent. I have history; I can always scroll back and see if I need to, and the search functionality makes it easy for me to navigate across Teams platform. 

If I have to share any document, I can easily find it there. Also, creating specific groups for specific people so that we can communicate easily about data and information is pretty decent as well.

I would like the initial setup process to be more user-friendly.

I have been using it for five years now. We have E3 suite.

I would rate the stability a five out of ten. We had some upstream outages which impacted collaboration. 

The only issue is that it's not local; it's not in-country. Whenever there are upstream issues, we get impacted.

I would rate the scalability a ten out of ten. It's awesome and can integrate with a couple of things as well, which is brilliant.

In my local region, we have about 500 end users in total. My organization is much smaller. I have a customer with almost a thousand users, and it works brilliantly. I attended an online meeting with the organization, and it went perfectly. 

The only disruption was due to local internet capacity, but from Teams functionality standpoint, it worked brilliantly. We were able to have a town hall across eight countries, which worked brilliantly.

We had Skype before. I think it was more business-driven.

The business decided to migrate. We had on-premises Exchange and cloud, and we adopted the features in Microsoft 365.

I would rate my experience with the initial setup an eight out of ten, with ten being easy. Microsoft can make it even more user-friendly in the future.

Maintenance requires zero effort. The only reason I would look at Qualys and, eventually, Orca is for deep security. I wanted to look at it from either Orca integration or a Microsoft Sentinel integration to get a view of the tenant and its security posture.

I didn't deploy it. I had a third party do it on my behalf.

I would rate the pricing as a ten out of ten, where one is cheap, and ten is very expensive. They need to work on their pricing. I hear they want to decouple Teams from some of the packages, but I don't know how true that is.

But I would like the prices to be lower.

Overall, I would rate it a ten out of ten; it's awesome. It's a good platform.

I would recommend it to others. Go for it, if it meets your specific use case. Look at the size of the organization, look at the value of what you are working on. If you want standardized resources globally, then I think this is the way to go, and Microsoft is the way to go.

Our usual use cases for Microsoft Teams primarily involve internal meetings among group members, constituting approximately 95 percent of our use. As a globally dispersed team with members in France, Europe, the US, and Australia, we extensively use Teams for virtual meetings, discussions, and chats.

The product is more convenient than taking a plane to Australia. Going to Australia can take around two days. The tool is much quicker. The video conferencing feature has improved our productivity. 

Microsoft Teams becomes complicated when used with SharePoint. It needs to improve its integration with other Office 365 tools. 

I have been using the product for three to four years. 

I rate the product's stability a four out of ten. We are unable to open the application at times due to bugs. 

I rate the tool's scalability a nine out of ten. My company has 1100 users. 

I haven't contacted the tech support yet. 

I rate Microsoft Teams' deployment a nine out of ten. You can deploy the product for one user in five minutes. It is part of the Office 365 bundle. One resource is enough to handle the deployment. 

We did the deployment in-house. 

The product is expensive, and I rate its pricing a ten out of ten. 

To someone considering implementing Microsoft Teams, I would suggest exploring alternative solutions such as Zoom. Teams, while representative of a comprehensive package, particularly in the European context, can be tied to Microsoft's ecosystem and may pose cost challenges. I rate the overall product a six out of ten. 

We use the solution to share documents, collaborate with team members, internal and external meetings, and Teams groups.

The most valuable feature of the solution is its newest rolled-out feature, called the town hall meeting feature.

Microsoft Teams has eliminated the need to go to the office for meetings. With the solution, there are no boundaries to having meetings. I can be on the other side of the planet and have a meeting. The solution has enabled me to have meetings wherever possible without restriction and also the ability to share documents instantly.

The solution's interface probably needs to be a bit different in terms of cloud sharing. The technical support team’s response time should be faster.

I have been using Microsoft Teams for three to four years.

Microsoft Teams is a stable solution.

Microsoft Teams is a scalable solution. More than 1,500 users are using the solution in our organization.

The technical support team's issue resolution time is not great. It takes weeks to resolve an incident.

Neutral

The solution’s initial setup is easy.

We get the solution on a corporate plan, where everything is included.

The file-sharing and collaboration tool in Microsoft Teams is pretty excellent, and we use it daily. We face challenges when certain users report their headsets not working on Microsoft Teams meetings. To overcome that, we request the user to either quit Teams completely or sign out and sign back in so that it recognizes the headset.

I would recommend Microsoft Teams over Zoom or other products. Microsoft Teams is one of the best virtual meeting collaboration tools out there. It's a stable product offered by Microsoft that provides good support.

Overall, I rate Microsoft Teams a nine out of ten.