Microsoft Teams Reviews

The main use cases for Microsoft Teams are data sharing, team collaboration, and team conferencing. Those are the major things I use it for.

On a project, we have multiple teams working together, and there are a lot of project dependencies, so we are sharing a lot of data from one source to another. Apart from that, we also have to communicate with third-party vendors. This is how we do team collaboration.

I believe I have covered the main use cases for Microsoft Teams, which are primarily team collaboration and security.

The best feature of Microsoft Teams is the video call conferencing. It is a very good feature with no buffering. The screen sharing is also good, as you can share a single tab or the entire screen. Microsoft Teams feels genuine with these capabilities.

I have used Google Meet to compare the video conferencing quality of Microsoft Teams. My laptop is an older model, and sometimes when I used Google Meet, the screen sharing would not pick up my entire screen. However, with Microsoft Teams, it is feasible for all types of laptops or all versions. I believe that this is the main differentiator.

The chat integration in Microsoft Teams is also good. Both chat and notifications are excellent features. When someone posts something, it is quickly visible to all group members. I would say it is beneficial for me and for team collaboration.

Microsoft Teams has impacted us in positive terms. As I mentioned, we have worked with multiple teams, and the team collaboration is very good. You can directly ping other teams, and the communication is significantly better in Microsoft Teams.

For example, when we have multiple teams working together and are talking with a data team, we can chat with the data team, which is very valuable. When multiple people are involved in data integration, you do not need to go to individuals; you can simply ask the individual group of people to take care of things. This is how the communication works well. I believe these are the measurable outcomes for my team.

For improvements to Microsoft Teams, I would say sometimes the tool gets stuck. I am not sure if it is a bug, but I believe that needs improvement.

There are some bugs in Microsoft Teams. Sometimes notifications or messages get stuck. I believe these are the improvements that are needed in Microsoft Teams tool, not in the browser, which is perfectly fine.

I have been using Microsoft Teams for around three years in the same field.

Microsoft Teams is stable.

Regarding the scalability of Microsoft Teams, there are multiple teams and multiple companies that we collaborate with, which demonstrates how it can be scaled.

The customer support for Microsoft Teams is good.

We previously used Skype before switching to Microsoft Teams.

We will deploy Microsoft Teams in launch.

My experience with pricing, setup cost, and licensing for Microsoft Teams is good and fine.

There were some options we evaluated before choosing Microsoft Teams. We looked at security, video conferencing, and team collaboration. All these aspects were fine in Microsoft Teams, which is why I chose it.

I would not rate any tool ten out of ten because there are still things that need improvement or rather some features that keep improving. We do not know the best thing yet, so that is why I did not give it a ten.

Microsoft Teams should keep evolving to meet our needs. I gave this product a review rating of nine out of ten.

Hybrid Cloud

Microsoft Azure

I used Microsoft Teams for one year and three months at TCS, Tata Consultancy Services, and for six months at another company, totaling almost two years altogether.

I was working as a technical service consultant, and in the last six months, I worked as a SOC analyst intern. I used Microsoft Teams for communicating with my team members.

I used the persistent chat feature in Microsoft Teams. Microsoft Teams is very good because it's user-friendly.

Regarding productivity, it's adequate. I don't know much about that because we were just using Microsoft Teams for communicating with the teams. Other than that, we were mostly using the cloud platform, such as Microsoft Defender and Sentinel.

Microsoft Teams is reasonable. We were able to do everything, including raising tickets. We integrated with some third-party applications, but I don't know the details. My senior handled that aspect, but Microsoft Teams was good and the price is reasonable.

There were many features in Microsoft Teams. What I appreciated was when taking a screenshot, it would indicate that the organization had prohibited this feature. They were following compliance rules, and it had great features.

I can assess the quality of the video conference as excellent, and I rate it around eight on a scale of 10.

Microsoft Teams is a very good application. The UI, the color, everything is very attractive, so I would recommend it to others.

I didn't leverage any third-party app integrations in Microsoft Teams beyond the basic functionality.

Sometimes it would crash. It was a minor problem, but after restarting, it worked fine.

Mostly, the crashing occurred in the application. When I was using the website, it was not crashing, so it might be related to the application itself.

The application crashing in Microsoft Teams affected productivity. If we could minimize that, productivity would increase.

I worked with Microsoft Teams for one year and three months at TCS, Tata Consultancy Services, and for six months at another company, totaling almost two years altogether.

The application would occasionally crash. It was a minor problem, but after restarting, it worked fine.

Mostly, the crashing occurred in the application. When I was using the website, it was not crashing, so it might be related to the application itself.

For stability in Microsoft Teams, I would rate it a five.

Microsoft Teams is a scalable solution. We were not just using it in our company, but we were integrating it when the client requested certain things. We were able to integrate their employees who were in a different domain, making it truly scalable.

I didn't have any occasion to contact Microsoft regarding Teams. There was technical support in our company, so we didn't get much opportunity to call Microsoft, but I would rate the customer support around a seven.

Positive

It's straightforward to set up Microsoft Teams because we all use Windows.

The setup takes only about one minute, maybe less. However, understanding the internal features, such as making text bold and similar functions, requires experience.

It's straightforward to set up Microsoft Teams because we all use Windows.

Microsoft Teams is a very good application. The UI, the color, everything is very attractive, so I would recommend it to others.

On a scale of 1-10, I rate Microsoft Teams an 8.

Public Cloud

Microsoft Azure

My main use case for Microsoft Teams is team communications and collaborations, and sharing updates.

For any task, we use Microsoft Teams. We share the specific builds for the distributions, and if any kind of critical things come around, then we always reach out to the stakeholders to get communications. We also provide appreciations as well.

In my opinion, the best features Microsoft Teams offers are the best video quality and audio quality, which ensure better communications on a lower network with good quality.

Since frequent communications with the team to raise tasks or other things related to the work is a major part of an IT professional's role, having good video and audio qualities is very important for us to get the stakeholders and all the other people on the same page.

Microsoft Teams positively impacts my organization as it is feature-rich, helping us with better collaboration on a quick note with a good turnaround time, facilitating decision-making when we require a quick connect and providing the same kind of feeling over Microsoft Teams to connect people with better quality video and audio, regardless of physical availability.

Microsoft Teams already comes with rich qualities, and the impact on the IT professional is very large with great features in terms of collaboration, team activity engagements, and friendly emojis with real quick animations. However, I think there is some UI/UX pointer that could be improved. I think the ringtone may be improved as well.

It would be much better if Microsoft Teams had custom UI/UX for users to create their avatars or wallpaper themes for the background of the chats, offering a personalized view or customization from the user's perspective.

I have been working in my current field for around seven years.

Microsoft Teams is stable.

The scalability of Microsoft Teams is quite good.

Microsoft Teams handles more than 100 people on my project teams, so I think scalability is good.

The customer support for Microsoft Teams is great.

I have seen a return on investment with Microsoft Teams, as it definitely increases productivity and saves time.

My advice to others looking into using Microsoft Teams is that it is very user-friendly; anyone, even a person who has never used Microsoft Teams, can easily be onboarded. It is very helpful to engage people, for discussions, and to track the records of discussions. Therefore, I advise everyone to use Microsoft Teams. I would rate this product a 10.

Private Cloud

Other

We are using Microsoft Teams extensively within teams for interaction between team members, arranging meetings, conferences, audio calls, and interviewing processes. We use transcriptions and utilize those as part of streams which we save.

For contract management, we are developing in-house software or an application which I have been leading.

The Copilot feature really helps us in finding any correspondences within the intranet or on the internet for particular topics. Since it's a global company spread across 20 plus countries with multilingual features, we do not exactly know how many people are working on a particular thing. Through Copilot searches, we get to see versions or details around those topics, making it really easy to interact with other fellow colleagues from the same company and get in touch with them to find out more details.

Currently while taking transcripts and action items, it is helpful but not totally exact because of conversations where pronunciations vary. For example, when talking to someone in Kuala Lumpur, their pronunciations differ slightly. It doesn't transcribe properly because of different slangs or tones. Whenever we have particular people whose pronunciations are not perfect, we have to jot down and note whatever they are saying, rather than relying on technology or Copilot to transcribe it.

An important integration exists with Workday. For team check-ins available in Workday, within Outlook, we can attach conversations by clicking a particular button in the Workday conversation widget. It would be more helpful if it were as simple as a Microsoft Teams meeting, whether as a simple meeting or a check-in time with team members.

If we are speaking in Hindi and it is a registered language within Microsoft services, it should identify and convert it accordingly. When using Gemini on phones, it transcribes easily and that transcription can be followed. Even when speaking in Hindi with English mixed within words, perfect transcription is achieved. This feature would be beneficial for Microsoft Teams to have.

Microsoft Teams can enhance the avatars because not everyone prefers to be on camera. Avatars could actually mimic what a person is doing, not just pre-decided emotions. It becomes interesting when people want to be present but don't want to show their true selves on camera. The avatar could be present and exactly enact whatever movements are being made.

I have been using Microsoft Teams for nearly 11 years now.

I did not experience any deployment issues.

Issues occur rarely. It occasionally becomes unresponsive or closes automatically. This might have been related to laptop configurations rather than Microsoft Teams itself. With premium versions of laptops, we are not facing these issues. Earlier, with lower configuration laptops Dell 7410, it would enter a non-responding mode or hang up due to multiple reasons, but this doesn't occur with the latest version 7450.

It is quite scalable and performance doesn't deteriorate. Even with 200 plus members, it comprehends things effectively. During global sessions for big projects with 200 participants and multiple speakers, normal calls might have overlapping voices, but transcription handles it properly and divides it accurately. Despite language nuances remaining a struggle, it remains quite scalable and helpful.

I had used Skype extensively. Then we used Slack. Slack has interesting features that would be beneficial in Microsoft Teams, such as team calls and message-to-message image extraction related features. I am in the production update of Slack, which is where we measure and compare software.

I worked on SAS a long time ago, but not in enough detail to provide comprehensive comments.

The initial setup was straightforward.

We did not decide on the implementation team as it was the company's decision.

I have no information about the cost as these are subsidized when procured by companies. Getting a home version cheaper or free would be a better option so students or college-goers can utilize these features prior to using them directly in work functions.

An important integration exists with Workday. For team check-ins available in Workday, within Outlook, we can attach conversations by clicking a particular button in the Workday conversation widget. It would be more helpful if it were as simple as a Microsoft Teams meeting, whether as a simple meeting or a check-in time with team members.

When giving a review, users should receive a home version license for three months or one year. I have rated Microsoft Teams 10 out of 10.

Public Cloud

Microsoft Azure

At our organization, I use Microsoft Teams for various purposes, including presentations and collaboration.

One of the beneficial features of Microsoft Teams is its integration with Office 365. It allows me to present and collaborate seamlessly without needing to open separate tools. Additionally, Teams offers the ability to record sessions and store them in OneDrive, which provides 1 terabyte of space. This is a unique feature not offered by competitors without additional costs. Microsoft Teams is also noted for its compliance with GDPR and SOC 2, ensuring data security and compliance.

There are three main areas for improvement: Firstly, AI capabilities should be integrated into Microsoft Teams to provide better transcript services and offer multiple language support. Secondly, it should allow participants to remain visible during presentations, enhancing interaction. Lastly, it needs broader integration capabilities with other products, like Salesforce, which is currently limited.

I have been using Microsoft Teams for approximately five to six years.

The initial setup of Microsoft Teams can be complex and sometimes requires reinstalling or restarting the computer. It may have conflicts with existing drivers and might not work seamlessly across all browsers.

Microsoft Teams is stable once the setup is completed properly. Although the initial setup can be tricky, once resolved, it offers consistent performance.

Microsoft Teams is scalable, and I have successfully conducted sessions with close to forty people without significant issues. I would rate its scalability highly.

Microsoft support is excellent, offering instantaneous assistance through either robo support or live personnel. This level of support is better than many competitors.

Positive

I sometimes switch to Zoom for marketing presentations to engage better with client's reactions, but Microsoft Teams is my primary solution due to its integration with the Microsoft bundle I use.

The setup of Microsoft Teams is not very easy, with occasional issues in driver installation and browser compatibility. I would rate the initial setup between six and seven due to these challenges.

Microsoft Teams is economical when purchased as part of an Office 365 bundle. This includes several tools and makes it cost-effective compared to buying the products individually.

During marketing presentations, I shift to Zoom to better modify presentation styles according to client reactions. However, for everyday use, I stick to Microsoft Teams.

My advice for those considering Microsoft Teams is to purchase the full Office 365 bundle rather than just the Teams application, as it provides significant cost savings with discounts on larger purchases. I rate Microsoft Teams overall as an eight out of ten due to its economy, stability, and integration with other Microsoft products.

The major use case for Microsoft Teams is for normal team meetings and working on documents and other things between colleagues.

I use the chat feature in Microsoft Teams, specifically the persistent chat feature.

Chat helps with my communication because when I'm at my desk and there are lots of people, it is better to use chat instead of voice. It always stays there, keeping track of what has happened, the transcription, everything, so even if someone is not present, everyone will know the discussions we've had.

We are only using Microsoft Teams for our normal purpose and not using it with any third-party applications.

The biggest advantage of Microsoft Teams is that it is a combined package where I can do chat, video conferencing, work on spreadsheets, documents, and other things with many people sitting at my desk, which makes work easy, especially with clients who are in remote locations, so it saves a lot of time.

The biggest advantage of Microsoft Teams is that it is a combined package where I can do chat, video conferencing, work on spreadsheets, documents, and other things with many people sitting at my desk, which makes work easy, especially with clients who are in remote locations, so it saves a lot of time.

The integration of Microsoft Teams with Microsoft 365 services is easy for me.

The quality of video calling conferencing in the product is very good, and we use it most often.

In Microsoft Teams, I think it's acceptable as I'm using whatever I can, and it is better now. I don't have much to say about improvements required, but sometimes the speed is less, which I am not sure if it's due to Microsoft Teams or my network connection.

Even though there are some issues with speed and the solution is expensive, I would still give it maximum, 10 points.

As a user of Microsoft Teams, I have been working with it for the last four to five years.

Aside from the issue with speed, all else about stability is okay.

It's easy to scale Microsoft Teams as there are no limitations.

I have communicated with tech support from Microsoft long ago.

My experience with tech support was positive. It sometimes takes time to get feedback and a solution, but otherwise, it's acceptable, especially since I can get issues solved by my vendors.

For tech support, I would rate them eight out of ten, where one is bad and ten is good.

Positive

It's easy to install with no issues.

Regarding the license, the Microsoft 365 license I am taking is quite expensive, and every year it goes higher.

The solution is expensive for Microsoft Teams as well.

I have used Zoom.

When I compare Microsoft Teams with Zoom, I see that Zoom is a normal package only for video communications and showing presentations or documents, while Microsoft Teams is different because I can work with all my Office files, making it much easier to use Microsoft Teams for daily document-related and official matters, as Zoom seems to be only good for video chats.

For Zoom, we use it mainly for video communication with clients who are comfortable with it; however, Microsoft Teams is used for all our office-related tasks, and since I have so many licenses, it makes my work easier. Zoom primarily provides video chat but lacks certain features such as background removal that Microsoft Teams has.

From Microsoft, I work with the 365 suite only, and we are using Microsoft Business Premium.

We have the full product for all users, which includes Microsoft Business Premium, Exchange and SharePoint, as we have bought it.

I'm not working on Microsoft DPM, Data Protection Manager, or Azure.

The integration of Microsoft Teams with Microsoft 365 services is easy for me.

I give Microsoft Teams a rating of 10 out of 10.

Omit

Other

I primarily use Microsoft Teams in my organization to chat and participate in meetings with external colleagues.

I do not integrate Microsoft Teams with any solutions because we are between Teams on the cloud and the rest is on-premise, making the integration not optimal.

Among the features that I use, the share screen is working fine and the chat being available after the end of the meeting is valuable.

The feature that enhances productivity the most for my team in Microsoft Teams is the chat that remains available after a meeting.

I am unable to determine which features of Microsoft Teams are the most valuable because we do not have full capabilities due to our Exchange server being on-premise and OneDrive not being authorized on the bank side.

The setup of the bank limits us because until we migrate our Exchange to Exchange Online on the cloud, we cannot use all functionalities linked with our calendar.

Regarding integration improvements for Microsoft Teams, the solution from Microsoft is to migrate to Exchange Online or Exchange Hybrid, but it is not in place on the bank side.

Microsoft could take into consideration specific use cases with some restrictions, such as improving the compatibility between cloud and non-cloud setup.

I have been using Microsoft Teams for a maximum of two years.

Microsoft Teams is usually stable for me, and I do not have issues with it, although I know some others have experienced microphone and headset issues.

Microsoft Teams is good in terms of scalability because I have not encountered issues with Credit Agricole or with other companies.

I have participated in meetings with up to 500 people during all-team meetings, and it worked without any issues.

Before Microsoft Teams, I was using Webex.

I have not noticed any productivity increase or time-saving with Microsoft Teams, as it functions exactly the same as Webex, just from a different manufacturer.

I did not evaluate other options before choosing Microsoft Teams because it was implemented to align with the rest of the Credit Agricole groups.

I am uncertain if I use any AI capabilities of Microsoft Teams as it is the second tool.

I am not aware of the pricing of Microsoft Teams.

On a scale of 1-10, I rate Microsoft Teams a 7.

Public Cloud

Microsoft Azure

My main use cases for Microsoft Teams include daily aligning calls, attending regular calls, and meetings.

The features of Microsoft Teams I find most useful for team productivity are mainly the screen sharing feature, along with recordings and automatically generated transcripts when we do recording.

The biggest benefit of Microsoft Teams that I have found is the storage transcripts, which is a very good option.

I think the interface of Microsoft Teams should be improved, as I find the Zoom interface much better compared to Teams. The calendar synchronization and other features in Zoom are much better. I think a whiteboard would be a great inbuilt tool instead of having to integrate a third-party tool to showcase and write directly.

I have been working with Microsoft Teams for somewhere around six months.

It is easy to set up Microsoft Teams.

I would rate the stability of Microsoft Teams as a six or seven, as there is a lot of audio drop in between, so it's not that stable.

It is easy to scale Microsoft Teams.

I have evaluated other tools before working with Microsoft Teams, including Zoho and Google.

I decided to go for Microsoft Teams based on the features and storage being provided, and we have taken a decision to only use Teams, as we discontinued the others.

It takes about five to 10 minutes for the deployment of Microsoft Teams.

I have faced some challenges with Microsoft Teams, specifically that high bandwidth is required, as it utilizes a lot of bandwidth while working.

I have not found the security features in Microsoft Teams effective, as I have not used any security features much.

Microsoft Teams does not support any AI initiatives or projects with automated workflows that I am aware of.

I do not plan to increase the usage of Microsoft Teams for now, but whoever joins new will be using it.

I think the price of Microsoft Teams is reasonable, but I'm not the right person in that regard because other people in my company handle the purchasing.

I recommend that those who plan to use Microsoft Teams should know that it's a good tool and that it offers multiple other features of Microsoft as a package.

On a scale of 1-10, I rate Microsoft Teams an 8.

Public Cloud

Microsoft Azure

I have used Microsoft Teams as a replacement for Skype for Business, originating from the old Lync and OCS days. I have been providing voice services in Teams, OCS, Lync, and Skype for Business since 2007.

Microsoft Teams adds value for businesses by providing functionality that includes co-authoring on work documents, publishing Power BI sites for reporting and billing, and integrating calendaring. It serves everything in one place and improves communication within organizations.

The biggest issue with Microsoft Teams is switching identities, especially when communicating with external organizations. Users often don't know they have messages from another company unless they log out and log back in with a different identity. This identity management needs improvement.

I have been working with Microsoft technologies for 25 years and using Microsoft Teams specifically since its inception.

I have logged tickets for Office 365 and received responses within 24 hours, depending on the severity. While it takes time to reach someone knowledgeable, the support provided is helpful.

Negative

Microsoft Teams replaced Skype for Business, which itself had replaced Lync and OCS before that.

Microsoft Teams comes with Office 365 licenses like E3, but there are options for those who prefer not to pay for Teams by using alternative products like Slack.

Slack

I rate Microsoft Teams a seven out of ten. Although it is a solid solution, there is room for improvement with features like better identity management for external communication. Based on my personal experience, I believe Microsoft Teams continues to evolve and add value to businesses.

I find using Jira to create and share files within the channels very convenient. We can add simple things like spreadsheets or whiteboards to a channel, and all the sharing is done automatically. For example, when working on a project, I start a new channel, and everyone knows to go there to find all our documentation.

In a previous company, we set up tenants in every country and replaced expensive telephony solutions with phone numbers directly connected to those tenants, reducing costs.

It has helped me manage tasks in projects. In a channel, when tasks are open in a Jira board, you can assign them there, and they're constantly visible to all the tech people assigned to that project. It's easier for everyone to see where we are and what's outstanding.

Microsoft has recently introduced Copilot in Teams. It's great for transcribing meetings and providing summaries. By the time you finish a meeting, the full summary is complete, which means less note-taking. You can also input multiple documents and get Copilot to summarize them. While it still needs some fine-tuning and sense-checking, it certainly saves time.

When I embed products like Jira into my channel, I must keep re-authenticating, which can be a pain. 

One thing that needs improvement in the solution is licensing tools within the application, preferably on a per-user basis. Also, it would be great if the contacts list could be synced between it and Outlook. If I receive an email in Outlook, I can easily create a meeting with that person's credentials. But I must manually find and enter their email address in Microsoft Teams. It's a small thing, but it can be frustrating.

I have been using the product for eight years. 

My previous company had around 50,000 people using Teams, and my current company has about 35,000, so it's very scalable.

I haven't personally contacted Microsoft's tech support.

Microsoft Teams is a bit easier to use. I liked Google Hangouts, so moving away from it took a while. But now that I'm used to how Microsoft Teams works, it would be difficult to return to something like Hangouts. I don't even think Hangouts exists anymore.

I prefer the solution, and I find Webex cumbersome. Webex can have more people in a meeting, but realistically, we can now have hundreds of people in meetings on Microsoft Teams. There used to be a limit on it, and it didn't handle too many people well, but the tool seems to have fixed that issue.

There used to be limitations on the number of people in meetings, but I'm not sure what they are now. They've certainly increased the limit. I know it started having usability issues after about 50 users. But we sometimes have a couple hundred people in our meetings now with no real problems.

Microsoft Teams is a bit more resource-hungry than some other products, but that's to be expected these days.

I don't think the solution is as expensive as big Webex licenses. It doesn't usually offer one-on-one licenses, so it's hard to compare. It's more expensive than the Google equivalent, but you can't replace Microsoft Teams with Google's offering.

The Google equivalent would be something like Hangouts, but it's not a fully-fledged business solution like Microsoft Teams.

My advice for those considering using Microsoft Teams would depend on their specific business needs and the type of connectivity they require. But I'd say, try it - you won't look back. I rate it an eight out of ten.