Microsoft Teams Reviews

The main use cases for Microsoft Teams are data sharing, team collaboration, and team conferencing. Those are the major things I use it for.

On a project, we have multiple teams working together, and there are a lot of project dependencies, so we are sharing a lot of data from one source to another. Apart from that, we also have to communicate with third-party vendors. This is how we do team collaboration.

I believe I have covered the main use cases for Microsoft Teams, which are primarily team collaboration and security.

The best feature of Microsoft Teams is the video call conferencing. It is a very good feature with no buffering. The screen sharing is also good, as you can share a single tab or the entire screen. Microsoft Teams feels genuine with these capabilities.

I have used Google Meet to compare the video conferencing quality of Microsoft Teams. My laptop is an older model, and sometimes when I used Google Meet, the screen sharing would not pick up my entire screen. However, with Microsoft Teams, it is feasible for all types of laptops or all versions. I believe that this is the main differentiator.

The chat integration in Microsoft Teams is also good. Both chat and notifications are excellent features. When someone posts something, it is quickly visible to all group members. I would say it is beneficial for me and for team collaboration.

Microsoft Teams has impacted us in positive terms. As I mentioned, we have worked with multiple teams, and the team collaboration is very good. You can directly ping other teams, and the communication is significantly better in Microsoft Teams.

For example, when we have multiple teams working together and are talking with a data team, we can chat with the data team, which is very valuable. When multiple people are involved in data integration, you do not need to go to individuals; you can simply ask the individual group of people to take care of things. This is how the communication works well. I believe these are the measurable outcomes for my team.

For improvements to Microsoft Teams, I would say sometimes the tool gets stuck. I am not sure if it is a bug, but I believe that needs improvement.

There are some bugs in Microsoft Teams. Sometimes notifications or messages get stuck. I believe these are the improvements that are needed in Microsoft Teams tool, not in the browser, which is perfectly fine.

I have been using Microsoft Teams for around three years in the same field.

Microsoft Teams is stable.

Regarding the scalability of Microsoft Teams, there are multiple teams and multiple companies that we collaborate with, which demonstrates how it can be scaled.

The customer support for Microsoft Teams is good.

We previously used Skype before switching to Microsoft Teams.

We will deploy Microsoft Teams in launch.

My experience with pricing, setup cost, and licensing for Microsoft Teams is good and fine.

There were some options we evaluated before choosing Microsoft Teams. We looked at security, video conferencing, and team collaboration. All these aspects were fine in Microsoft Teams, which is why I chose it.

I would not rate any tool ten out of ten because there are still things that need improvement or rather some features that keep improving. We do not know the best thing yet, so that is why I did not give it a ten.

Microsoft Teams should keep evolving to meet our needs. I gave this product a review rating of nine out of ten.

Hybrid Cloud

Microsoft Azure

My main use case for Microsoft Teams is team collaboration, normal chat, scheduled meetings, and integration with tools like Bitbucket, GitLab, and Jira.

We use Microsoft Teams for integration with Jira, where we receive notifications in Microsoft Teams whenever we encounter any issue. For example, with the help of a Microsoft webhook, we integrate with third-party tools. In Bitbucket, we generate the build, and as soon as the build is generated, we receive a message in our channel in Microsoft Teams.

I have another use case for Microsoft Teams. Since COVID, most people have been working from home. Collaborating and connecting the team becomes very easy with Microsoft Teams. We can have group video calls and audio calls. We can easily communicate and share documents securely with good audio and video quality.

This has improved productivity and communication significantly. If I have any doubt, I can see in Microsoft Teams if my peer is available or not through the status indicators. My peer might be available, away, or unavailable. Based on this status, we can quickly connect with them. When we have smoother communication between the team, productivity becomes exceptionally high.

Microsoft Teams has positively impacted my organization by helping us collaborate with people sitting in multiple locations. Some people work from location A, some from location B, and some from another location. For connecting with each other, Microsoft Teams is the best option.

In my opinion, the best features Microsoft Teams offers are the video and audio calls.

What I find best about the video and audio features is the video quality with the filters and video enhancement tools. You can add your custom background and enhance your appearance.

For file sharing on Microsoft Teams, you can share files in the app. The person who has access to Microsoft Teams can access the particular document. This is a very secure way to share files.

I installed Microsoft Teams on my laptop and phone. I faced a scenario where I disconnected the call from my laptop, but sometimes the call still came through on my phone. Sometimes this is making people annoyed. We disconnect the call, but it is still ringing on my phone.

I have been using Microsoft Teams for the last six years.

Microsoft Teams is totally stable in my experience and works perfectly.

The scalability of Microsoft Teams is totally up to standard. It is totally stable. We have around thousands of employees in my project using it simultaneously and it is working smoothly.

The customer support for Microsoft Teams is good. We have not needed to contact Microsoft support for the last six years. To be frank, it is a big achievement for Microsoft Teams. A person who is using the particular platform has not had any issue. Due to this, we have not had to reach out to customer care.

Positive

I previously used a different solution called Flock. In Flock, we were facing performance issues. Due to this, my organization decided to move to Microsoft Teams.

I have seen a return on investment from using Microsoft Teams. It is saving my and my team's time. Every person in a team is paying for their work. If someone is stuck due to communication issues, it will impact the company cost. Microsoft Teams makes it very easier for everyone for the communication part. If someone is stuck at some point, they can instantly call their peer, superior, lead, manager, or anyone and get it resolved. The automation part became easier with Microsoft Teams. We can automate Bitbucket, Jira, and Confluence.

My advice to others looking into using Microsoft Teams is that if you want to set up a communication tool which has everything, such as messaging, audio, and video conferencing, with separate channels where you can add your team, Microsoft Teams is an excellent choice. If you want to integrate your communication tool with other apps, it is quite easy. It will enhance team productivity, team communication, and team transparency. I would rate Microsoft Teams a 10 out of 10.

Public Cloud

Other

I primarily use Microsoft Teams in my organization to chat and participate in meetings with external colleagues.

I do not integrate Microsoft Teams with any solutions because we are between Teams on the cloud and the rest is on-premise, making the integration not optimal.

Among the features that I use, the share screen is working fine and the chat being available after the end of the meeting is valuable.

The feature that enhances productivity the most for my team in Microsoft Teams is the chat that remains available after a meeting.

I am unable to determine which features of Microsoft Teams are the most valuable because we do not have full capabilities due to our Exchange server being on-premise and OneDrive not being authorized on the bank side.

The setup of the bank limits us because until we migrate our Exchange to Exchange Online on the cloud, we cannot use all functionalities linked with our calendar.

Regarding integration improvements for Microsoft Teams, the solution from Microsoft is to migrate to Exchange Online or Exchange Hybrid, but it is not in place on the bank side.

Microsoft could take into consideration specific use cases with some restrictions, such as improving the compatibility between cloud and non-cloud setup.

I have been using Microsoft Teams for a maximum of two years.

Microsoft Teams is usually stable for me, and I do not have issues with it, although I know some others have experienced microphone and headset issues.

Microsoft Teams is good in terms of scalability because I have not encountered issues with Credit Agricole or with other companies.

I have participated in meetings with up to 500 people during all-team meetings, and it worked without any issues.

Before Microsoft Teams, I was using Webex.

I have not noticed any productivity increase or time-saving with Microsoft Teams, as it functions exactly the same as Webex, just from a different manufacturer.

I did not evaluate other options before choosing Microsoft Teams because it was implemented to align with the rest of the Credit Agricole groups.

I am uncertain if I use any AI capabilities of Microsoft Teams as it is the second tool.

I am not aware of the pricing of Microsoft Teams.

On a scale of 1-10, I rate Microsoft Teams a 7.

Public Cloud

Microsoft Azure

My main use case for Microsoft Teams is team communications and collaborations, and sharing updates.

For any task, we use Microsoft Teams. We share the specific builds for the distributions, and if any kind of critical things come around, then we always reach out to the stakeholders to get communications. We also provide appreciations as well.

In my opinion, the best features Microsoft Teams offers are the best video quality and audio quality, which ensure better communications on a lower network with good quality.

Since frequent communications with the team to raise tasks or other things related to the work is a major part of an IT professional's role, having good video and audio qualities is very important for us to get the stakeholders and all the other people on the same page.

Microsoft Teams positively impacts my organization as it is feature-rich, helping us with better collaboration on a quick note with a good turnaround time, facilitating decision-making when we require a quick connect and providing the same kind of feeling over Microsoft Teams to connect people with better quality video and audio, regardless of physical availability.

Microsoft Teams already comes with rich qualities, and the impact on the IT professional is very large with great features in terms of collaboration, team activity engagements, and friendly emojis with real quick animations. However, I think there is some UI/UX pointer that could be improved. I think the ringtone may be improved as well.

It would be much better if Microsoft Teams had custom UI/UX for users to create their avatars or wallpaper themes for the background of the chats, offering a personalized view or customization from the user's perspective.

I have been working in my current field for around seven years.

Microsoft Teams is stable.

The scalability of Microsoft Teams is quite good.

Microsoft Teams handles more than 100 people on my project teams, so I think scalability is good.

The customer support for Microsoft Teams is great.

I have seen a return on investment with Microsoft Teams, as it definitely increases productivity and saves time.

My advice to others looking into using Microsoft Teams is that it is very user-friendly; anyone, even a person who has never used Microsoft Teams, can easily be onboarded. It is very helpful to engage people, for discussions, and to track the records of discussions. Therefore, I advise everyone to use Microsoft Teams. I would rate this product a 10.

Private Cloud

Other

At our organization, I use Microsoft Teams for various purposes, including presentations and collaboration.

One of the beneficial features of Microsoft Teams is its integration with Office 365. It allows me to present and collaborate seamlessly without needing to open separate tools. Additionally, Teams offers the ability to record sessions and store them in OneDrive, which provides 1 terabyte of space. This is a unique feature not offered by competitors without additional costs. Microsoft Teams is also noted for its compliance with GDPR and SOC 2, ensuring data security and compliance.

There are three main areas for improvement: Firstly, AI capabilities should be integrated into Microsoft Teams to provide better transcript services and offer multiple language support. Secondly, it should allow participants to remain visible during presentations, enhancing interaction. Lastly, it needs broader integration capabilities with other products, like Salesforce, which is currently limited.

I have been using Microsoft Teams for approximately five to six years.

The initial setup of Microsoft Teams can be complex and sometimes requires reinstalling or restarting the computer. It may have conflicts with existing drivers and might not work seamlessly across all browsers.

Microsoft Teams is stable once the setup is completed properly. Although the initial setup can be tricky, once resolved, it offers consistent performance.

Microsoft Teams is scalable, and I have successfully conducted sessions with close to forty people without significant issues. I would rate its scalability highly.

Microsoft support is excellent, offering instantaneous assistance through either robo support or live personnel. This level of support is better than many competitors.

Positive

I sometimes switch to Zoom for marketing presentations to engage better with client's reactions, but Microsoft Teams is my primary solution due to its integration with the Microsoft bundle I use.

The setup of Microsoft Teams is not very easy, with occasional issues in driver installation and browser compatibility. I would rate the initial setup between six and seven due to these challenges.

Microsoft Teams is economical when purchased as part of an Office 365 bundle. This includes several tools and makes it cost-effective compared to buying the products individually.

During marketing presentations, I shift to Zoom to better modify presentation styles according to client reactions. However, for everyday use, I stick to Microsoft Teams.

My advice for those considering Microsoft Teams is to purchase the full Office 365 bundle rather than just the Teams application, as it provides significant cost savings with discounts on larger purchases. I rate Microsoft Teams overall as an eight out of ten due to its economy, stability, and integration with other Microsoft products.

My main use cases for Microsoft Teams include daily aligning calls, attending regular calls, and meetings.

The features of Microsoft Teams I find most useful for team productivity are mainly the screen sharing feature, along with recordings and automatically generated transcripts when we do recording.

The biggest benefit of Microsoft Teams that I have found is the storage transcripts, which is a very good option.

I think the interface of Microsoft Teams should be improved, as I find the Zoom interface much better compared to Teams. The calendar synchronization and other features in Zoom are much better. I think a whiteboard would be a great inbuilt tool instead of having to integrate a third-party tool to showcase and write directly.

I have been working with Microsoft Teams for somewhere around six months.

It is easy to set up Microsoft Teams.

I would rate the stability of Microsoft Teams as a six or seven, as there is a lot of audio drop in between, so it's not that stable.

It is easy to scale Microsoft Teams.

I have evaluated other tools before working with Microsoft Teams, including Zoho and Google.

I decided to go for Microsoft Teams based on the features and storage being provided, and we have taken a decision to only use Teams, as we discontinued the others.

It takes about five to 10 minutes for the deployment of Microsoft Teams.

I have faced some challenges with Microsoft Teams, specifically that high bandwidth is required, as it utilizes a lot of bandwidth while working.

I have not found the security features in Microsoft Teams effective, as I have not used any security features much.

Microsoft Teams does not support any AI initiatives or projects with automated workflows that I am aware of.

I do not plan to increase the usage of Microsoft Teams for now, but whoever joins new will be using it.

I think the price of Microsoft Teams is reasonable, but I'm not the right person in that regard because other people in my company handle the purchasing.

I recommend that those who plan to use Microsoft Teams should know that it's a good tool and that it offers multiple other features of Microsoft as a package.

On a scale of 1-10, I rate Microsoft Teams an 8.

Public Cloud

Microsoft Azure

We use it for all team meetings or any virtual meetings, 24/7. Teams is our default platform because we use Microsoft 365 products. 

And in most of the organizations I've worked at, Microsoft 365 is the default.

The integration capabilities in Teams work pretty well. Teams integrates with a lot of our technologies, especially features like the Teams channels. The integration works really well.

Teams is a really good product because there isn't much competition. The whiteboard and content sharing are good. Pretty much everyone has content sharing, but the whiteboard-sharing sessions are great.

Teams has introduced AI-based features like the note taker, which is good.

I've been seeing a lot of frequent updates, and sometimes the latest ones aren't very stable. So that's one issue I've found with Teams.

I've been using Teams for a very long time, probably since 2010.

I would rate Teams's stability as a nine out of ten. However, some recent updates have made it less stable. I find it a little bit choppy.

Sometimes, I find the network quality is not very good with low bandwidth. So, sometimes, when you have low bandwidth the quality becomes very poor. So, you have to optimize your usage.

There are around 30,000 end users in the company.

Scalability is good. 

We use both Zoom and Teams.

The initial setup is not very complex. Some of the things involve syncing IDs to the cloud if you have an on-premise Active Directory. 

Then, you might need to clean up your IDs and sync to Azure Active Directory. But once the IDs are in Azure Active Directory, the single sign-on feature is pretty seamless.

It's part of the Microsoft 365 subscription, so it's either monthly or whatever your organization agrees on. It's part of the EULA (End-User License Agreement).

It is expensive. The licensing fees depend on the features you want. You don't buy only the Teams license; you buy it as part of the Microsoft 365 bundle.

If you want extra Active Directory features, then you need to buy, for example, Azure Active Directory P1 or P2 licenses. Those are extra and give you more identity features to manage Microsoft 365. 

If you want to use other features, like malware protection or protection from email attacks, then you need to pay for those as well. It depends on your usage and your organization's needs.

Overall, I would rate it a nine out of ten. 

When it comes to Teams, you don't have much choice. Zoom is another option, but Teams has a lot more features. 

Zoom is just audio, video, and some other functions, but Teams can be integrated with a lot of other channels and notifications. In those terms, it's pretty good.

I find using Jira to create and share files within the channels very convenient. We can add simple things like spreadsheets or whiteboards to a channel, and all the sharing is done automatically. For example, when working on a project, I start a new channel, and everyone knows to go there to find all our documentation.

In a previous company, we set up tenants in every country and replaced expensive telephony solutions with phone numbers directly connected to those tenants, reducing costs.

It has helped me manage tasks in projects. In a channel, when tasks are open in a Jira board, you can assign them there, and they're constantly visible to all the tech people assigned to that project. It's easier for everyone to see where we are and what's outstanding.

Microsoft has recently introduced Copilot in Teams. It's great for transcribing meetings and providing summaries. By the time you finish a meeting, the full summary is complete, which means less note-taking. You can also input multiple documents and get Copilot to summarize them. While it still needs some fine-tuning and sense-checking, it certainly saves time.

When I embed products like Jira into my channel, I must keep re-authenticating, which can be a pain. 

One thing that needs improvement in the solution is licensing tools within the application, preferably on a per-user basis. Also, it would be great if the contacts list could be synced between it and Outlook. If I receive an email in Outlook, I can easily create a meeting with that person's credentials. But I must manually find and enter their email address in Microsoft Teams. It's a small thing, but it can be frustrating.

I have been using the product for eight years. 

My previous company had around 50,000 people using Teams, and my current company has about 35,000, so it's very scalable.

I haven't personally contacted Microsoft's tech support.

Microsoft Teams is a bit easier to use. I liked Google Hangouts, so moving away from it took a while. But now that I'm used to how Microsoft Teams works, it would be difficult to return to something like Hangouts. I don't even think Hangouts exists anymore.

I prefer the solution, and I find Webex cumbersome. Webex can have more people in a meeting, but realistically, we can now have hundreds of people in meetings on Microsoft Teams. There used to be a limit on it, and it didn't handle too many people well, but the tool seems to have fixed that issue.

There used to be limitations on the number of people in meetings, but I'm not sure what they are now. They've certainly increased the limit. I know it started having usability issues after about 50 users. But we sometimes have a couple hundred people in our meetings now with no real problems.

Microsoft Teams is a bit more resource-hungry than some other products, but that's to be expected these days.

I don't think the solution is as expensive as big Webex licenses. It doesn't usually offer one-on-one licenses, so it's hard to compare. It's more expensive than the Google equivalent, but you can't replace Microsoft Teams with Google's offering.

The Google equivalent would be something like Hangouts, but it's not a fully-fledged business solution like Microsoft Teams.

My advice for those considering using Microsoft Teams would depend on their specific business needs and the type of connectivity they require. But I'd say, try it - you won't look back. I rate it an eight out of ten.