We performed a comparison between Microsoft Teams and Webex based on real PeerSpot user reviews.
Find out in this report how the two Virtual Meetings solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The solution is easy to use and helps me to communicate with my students."
"The tool is scalable, flexible, and good in all aspects. I am impressed with its meeting schedules, remote support, and chat."
"The product has improved communication in our organization."
"Microsoft Teams is an easy-to-use solution."
"Its feature that allows for meetings is very good. Also, the solution's performance has been good, and there have been no issues. I rate the performance of the solution a ten out of ten."
"Managing meeting on Microsoft Teams is better than managing traditional face to face meetings."
"This solution is great for ad hoc video conferencing. It's so easy to start a meeting."
"The solution is stable."
"As compared to Zoom, I like its user interface more. It is much easier to use, and I also find it more stable."
"The product's most valuable feature is its ability to integrate with multiple products."
"The implmentation of Webex is simple. It does not a lot of time."
"The most valuable feature is Webex's user-friendly video conferencing."
"The most valuable features are video conferencing, the integration with Outlook, and scheduling meetings."
"The product's initial setup phase is very straightforward."
"The most valuable feature of Webex is if you are using the Cisco hardware it is simple to integrate. Additionally, it can integrate well with mobile devices."
"The stream is very smooth. That's what I like about Webex. Other video conference solutions like Zoom sometimes freeze and get buggy, but Webex doesn't."
"It's a bit slow, especially if you are downloading photos."
"Its screen-sharing feature could be better compared to a few competitors."
"They need to improve the scalability of Teams."
"We face issues related to screen-sharing and stability. It is very difficult to get Microsoft's support to troubleshoot the issues. The product also needs to update its recording features."
"Whiteboard tool not embedded in the solution."
"The solution should include features like scripting, meeting summarization, and automated notes."
"Sometimes Avaya is required for Teams to work well on phones."
"Sometimes, extracting the older version of a file takes a few minutes."
"It would be better if I could just join meetings directly on the web without extra downloads and steps."
"The collaborative features could improve in Webex. There should not be the typical one on one connection that we have had in the past."
"Webex is clunky and it's hard to use. It's not simple. Webex is probably the most user-unfriendly of all of them. Whenever you're trying to get on it, it's an absolute pain."
"They should integrate the solution with multiple hardware vendors."
"I was in a meeting on the free version where there were no controls. You couldn't mute somebody or put it in dedicated speaker mode. It was an important meeting, and because of the lack of an ability to control who the speakers were, we got a version of a heckler. Well, it wasn't really a heckler per se. It was just somebody who thinks they know everything."
"Webex could add some integration with Microsoft Office or G-Suite."
"It would be great if they had a directory that you could consult for the meeting dial-in numbers."
"We have had issues where some of the invited participants are not able to join the meeting."
Microsoft Teams is ranked 5th in Virtual Meetings with 145 reviews while Webex is ranked 2nd in Virtual Meetings with 117 reviews. Microsoft Teams is rated 8.2, while Webex is rated 8.0. The top reviewer of Microsoft Teams writes "Great for project planning and monitoring with easy communication capabilities". On the other hand, the top reviewer of Webex writes "Used to conduct online third-party client meetings or third-party vendor meetings". Microsoft Teams is most compared with Atlassian Confluence, SharePoint, Symphony, Loom and Chatter, whereas Webex is most compared with Cisco Meeting Server, TeamViewer, Skype for Business, Zoom and Cisco TelePresence. See our Microsoft Teams vs. Webex report.
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We monitor all Virtual Meetings reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
