No more typing reviews! Try our Samantha, our new voice AI agent.

Pros & Cons summary

Buyer's Guide

Get pricing advice, tips, use cases and valuable features from real users of this product.
Get the report

Prominent pros & cons

PROS

Users appreciate Microsoft Teams for its robust communication features, including chat, video calls, and audio calls, enhancing collaborative efforts.
Microsoft Teams integrates seamlessly with Microsoft Office 365 and other applications like OneNote, making it convenient for professional use.
The platform's screen sharing, file sharing, and document collaboration capabilities are highly valued for improving productivity.
Microsoft Teams is notable for its reliability and stability, ensuring smooth communication and collaboration without disruptions.
Users benefit from the easy setup process and scalability of Microsoft Teams, which cater to both small and large organizational needs.

CONS

One issue is that Microsoft Teams requires a high amount of system memory, making it resource-intensive.
Connectivity problems like audio drop-outs and call issues have been noted, impacting overall reliability.
Integration challenges exist with other Microsoft products and third-party applications, affecting workflow efficiency.
There are concerns regarding the frequency of updates and their actual benefit to users, suggesting a need for improvement in update management.
Security enhancements are needed, particularly for external collaborations and user authentication processes.
 

Microsoft Teams Pros review quotes

Anna Virtsan - PeerSpot reviewer
IT Project Manager at UkrSibbank
Oct 6, 2025
I am actively using Planner, which is very convenient because I can have all of my tasks from projects, from different boards, from my personal list; I have everything in one list and I can filter and divide and prioritize.
NB
Senior Software Engineer at Endava
Jan 8, 2026
Microsoft Teams is a communication platform that enables one-on-one communication as well as group communication, and it is convenient with recordings and AI tools such as automatic transcripts.
Kevin Shah - PeerSpot reviewer
Senior Data Scientist at Evolvision Technologies
Apr 11, 2026
Microsoft Teams has impacted my organization positively because we have taken the Microsoft Office suite altogether for enterprise level, which gives us exposure to all these platforms.
Learn what your peers think about Microsoft Teams. Get advice and tips from experienced pros sharing their opinions. Updated: September 2026.
913,806 professionals have used our research since 2012.
SB
QA lead at Trelleborg
Sep 14, 2026
Once I started using Microsoft Teams, I did not want to leave it.
SL
Manager at NetEase
Jan 8, 2026
The biggest benefit from Microsoft Teams is its simplicity to use the tools and the facility to search on the conversation or on the transcript solution.
RT
Master in Cyber Security at Ganpat University
Oct 6, 2025
Microsoft Teams is a very good application; the UI, the color, everything is very attractive, so I would recommend it to others.
Bolarinwa Opaleye - PeerSpot reviewer
System Administrator at Interswitch
Jul 31, 2026
Microsoft Teams has positively impacted my organization by helping collaboration become easier and smooth, in the sense that you can put everyone in a Microsoft Teams group and share information instead of sharing it with individual users.
AT
IT Director at ATOS
May 4, 2026
The features that I find most useful in Microsoft Teams are that it is easy to manage, easy to use, and easy to program meetings.
Manikumar David - PeerSpot reviewer
IT Manager at R K Khanna and Associates
Oct 6, 2025
The biggest advantage of Microsoft Teams is that it is a combined package where I can do chat, video conferencing, work on spreadsheets, documents, and other things with many people sitting at my desk, which makes work easy, especially with clients who are in remote locations, so it saves a lot of time.
Amar-Kumar - PeerSpot reviewer
Technical Lead at a tech services company with 501-1,000 employees
Mar 18, 2026
This has improved productivity and communication significantly.
 

Microsoft Teams Cons review quotes

Anna Virtsan - PeerSpot reviewer
IT Project Manager at UkrSibbank
Oct 6, 2025
Only once did we really get help from Microsoft support; the rest were cases we resolved ourselves while just exchanging useless emails with support.
NB
Senior Software Engineer at Endava
Jan 8, 2026
I think stability definitely needs to be improved in Microsoft Teams to be more convenient for users.
Kevin Shah - PeerSpot reviewer
Senior Data Scientist at Evolvision Technologies
Apr 11, 2026
Microsoft Teams can be improved firstly because it does not have the option to directly attach attachments.
Learn what your peers think about Microsoft Teams. Get advice and tips from experienced pros sharing their opinions. Updated: September 2026.
913,806 professionals have used our research since 2012.
SB
QA lead at Trelleborg
Sep 14, 2026
One issue is that now it requires the presenter to initiate the meeting.
SL
Manager at NetEase
Jan 8, 2026
Sometimes it is quite complicated to install Microsoft Teams if we want to integrate it with SharePoint or anything else.
RT
Master in Cyber Security at Ganpat University
Oct 6, 2025
The application crashing in Microsoft Teams affected productivity. If we could minimize that, productivity would increase.
Bolarinwa Opaleye - PeerSpot reviewer
System Administrator at Interswitch
Jul 31, 2026
The only thing that frustrates me using Microsoft Teams is where I'm not able to properly integrate some applications, such as some chatbots, to Microsoft Teams.
AT
IT Director at ATOS
May 4, 2026
I have faced some issues with Microsoft Teams on the Citrix platform where we have issues every day.
Manikumar David - PeerSpot reviewer
IT Manager at R K Khanna and Associates
Oct 6, 2025
Even though there are some issues with speed and the solution is expensive, I would still give it maximum, 10 points.
Amar-Kumar - PeerSpot reviewer
Technical Lead at a tech services company with 501-1,000 employees
Mar 18, 2026
I faced a scenario where I disconnected the call from my laptop, but sometimes the call still came through on my phone.