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Microsoft Teams pros and cons

Vendor: Microsoft
4.1 out of 5
Badge Ranked 1

Pros & Cons summary

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Prominent pros & cons

PROS

Microsoft Teams enhances communication with robust group chat, messaging, and video conferencing features that improve productivity.
The platform integrates seamlessly with Microsoft ecosystem, allowing document sharing, task management, and collaboration on projects like compiling reports.
It is known for its ease of use and simple setup, making it accessible for users who need quick deployment and minimal learning curve.
Microsoft Teams supports large-scale virtual meetings, allowing many participants without compromising on performance or stability.
Its collaboration features, like file sharing and live document editing, facilitate efficient teamwork and remote communication.

CONS

Microsoft Teams is demanding on bandwidth, causing issues during periods of high usage.
The mobile application lacks features present in web and desktop versions, leading to inconsistencies across platforms.
Calendar management and task management tools in Microsoft Teams are not user-friendly and need improvement.
Integration with Outlook is problematic, affecting functionality and causing user inconvenience.
Technical support for Microsoft Teams is slow and unresponsive, impacting user experience.
 

Microsoft Teams Pros review quotes

it_user1357167 - PeerSpot reviewer
Nov 23, 2020
This solution is great for ad hoc video conferencing. It's so easy to start a meeting.
JV
Jul 13, 2020
The integration of online jobs and documents is one of the most valuable aspects of the solution. The ability to integrate tasks and to assign tasks to certain people is great.
Anna Virtsan - PeerSpot reviewer
Oct 6, 2025
I am actively using Planner, which is very convenient because I can have all of my tasks from projects, from different boards, from my personal list; I have everything in one list and I can filter and divide and prioritize.
Learn what your peers think about Microsoft Teams. Get advice and tips from experienced pros sharing their opinions. Updated: October 2025.
872,706 professionals have used our research since 2012.
reviewer1140330 - PeerSpot reviewer
Oct 17, 2019
It is an excellent all-around communications tool that works well for business purposes.
reviewer1209240 - PeerSpot reviewer
Oct 16, 2019
The product is continually growing to add new features and functionality.
SB
Jun 25, 2020
Microsoft Teams has helped us improve collaboration through the use of chats, as well as conferencing, voice calls, knowledge management, and maintaining a repository.
reviewer1074798 - PeerSpot reviewer
Oct 15, 2019
I think what the team likes most is the improvements when it comes to communication.
Anthony Alvarico - PeerSpot reviewer
Jun 15, 2020
Message and chat retention is a valuable feature.
MS
Feb 20, 2024
One of the most valuable aspects is the ability to record sessions on Teams, which is a beneficial feature.
Johnson Mwambingu - PeerSpot reviewer
Jul 19, 2024
I like the whiteboard feature as well. I'm able to scribble some stuff if I need to explain a couple of items.
 

Microsoft Teams Cons review quotes

it_user1357167 - PeerSpot reviewer
Nov 23, 2020
The solution should standardize the options across platforms. What I mean by that is, sometimes, on the mobile, there are not the same options and set up features and functions as are available on the web or on the desktop app. Everything should have the exact same functionality, otherwise, it's difficult if some people are on mobile and others are on desktop.
JV
Jul 13, 2020
I don't like the online version of Word and Excel. It skews the layout. It is no longer representative of the layout that you actually have in a document. You always have to open it in the desktop application to get an accurate representation of how the document will look.
Anna Virtsan - PeerSpot reviewer
Oct 6, 2025
Only once did we really get help from Microsoft support; the rest were cases we resolved ourselves while just exchanging useless emails with support.
Learn what your peers think about Microsoft Teams. Get advice and tips from experienced pros sharing their opinions. Updated: October 2025.
872,706 professionals have used our research since 2012.
reviewer1140330 - PeerSpot reviewer
Oct 17, 2019
It may be a little daunting to learn and is still a tool in development.
reviewer1209240 - PeerSpot reviewer
Oct 16, 2019
The product is immature and lacks some of the features and functionality you would expect in a collaboration tool.
SB
Jun 25, 2020
Microsoft Teams is quite demanding on bandwidth, which has been a problem during the COVID situation because we don't get enterprise-class bandwidth at home.
reviewer1074798 - PeerSpot reviewer
Oct 15, 2019
I would say that Microsoft Team invitations from the calendar within the solution could be improved.
Anthony Alvarico - PeerSpot reviewer
Jun 15, 2020
Technical support could be improved.
MS
Feb 20, 2024
At times, we encounter difficulties with remote access through Teams, which requires improvement.
Johnson Mwambingu - PeerSpot reviewer
Jul 19, 2024
We had some upstream outages which impacted collaboration.