Zoom Reviews

I use Zoom software in my online meetings with clients and for online training sessions, it has helped us a lot. It is great to be able to see everyone in the meeting and engaged, even if they are in a different location than I am, and to be able to share my screen with them and come up with new ideas and solutions. I like being able to record meetings and store them on my computer.

It is very easy to use and has great features like screen sharing and recording. Customer service has been excellent. They are always quick to help us with any issues we have this is safety and efficiency for me.

Using the Zoom software made it possible to solve many problems we had, especially in business meetings. I don't need to go to the customer or suppliers all the time. I can Zoom in and present products, services, and even budgets. It allows me to continue the meeting, scheduling, etc. Meetings and conversations are always better with Zoom. We reduce the costs that we had before when using other tools. That has the biggest impact on me and my business.

I can integrate Zoom and Youtube when necessary. The Zoom software is complete and effective, light and secure.

I have found that the Zoom software has many features that I find very valuable. One of those features was the ability to share our screen with the people we were talking to and give presentations.

This made it possible for us to share documents and information with them easily. The ability to record our meetings was also excellent and valuable, allowing us to go back and review the information discussed earlier.

It's excellent software in general, with new updates and new features integrated that would make the software much more complete.

It would be interesting if Zoom could be improved in the areas of software development such as project management and code debugging. The next version should include features like conflict resolution and Version Control.

It would be great if there was a way to Zoom in on a specific part of the image and then make changes to that area that would be interesting.

It's excellent software in general, with new updates and new features integrated, it would make the software much more complete.

I use the Zoom software for about four years between two or three times a week. Now, I use it more than ever.

The software has revolutionized the method of how online meetings are done in an efficient way, through the Zoom software we can connect many people at the same time, I like to make presentations, and in the most important work meetings, Zoom has been very important for everyone.

Zoom software is safe and it is complete software for all audiences. We can turn off the microphone and authorize whoever wants to speak. We can make videos, have chats, and we can also record meetings. These are among the many features that we have in the Zoom software. We like that access to a room is only possible with the permission of the room host.

The support has been excellent the response is very fast. We can integrate with other live streaming tools. This is interesting!

Support is excellent, fast, and effective.

Positive

I haven't used anything else, however, I did research and compared the Zoom software to Google Meet and Zoom fared better in every respect.

We used an internal team and support to set up Zoom. All were very excellent and efficient.

With the support of the Zoom software, we had an increase in our ROI of 60%.

The cost and benefits are excellent. The configuration is very easy and without complexities. Everything is very clear and the support is excellent.

Google Meet was an option.

I recommend this product to all entrepreneurs. It will make your company and business much more scalable and organized.

We use the solution to conduct online meetings and video calls.

The solution helps increase productivity by allowing online collaboration and conducting video calls.

The solution's most valuable feature is its ability to blur the background. This feature allows me to take calls even if I'm not in an office setting. The solution's 'mute all' feature allows you to mute the other participants in a large webinar if you do not want everybody talking. Zoom has a security feature that allows only authorized participants to join the meeting.

The solution should include the integration of AI-based tools that could transcript or record the meetings.

I have been using Zoom for two years.

Zoom is a pretty stable solution.

I rate the solution’s stability ten out of ten.

Pretty much everybody in our organization uses the solution once a few days.

I rate the solution’s scalability ten out of ten.

We also use the Google Meet tool. We decided to use Zoom because it is easier to set up and more intuitive.

First-time users have to download an app on the machine, which takes time and adds to the time required for the setup. Setting up Zoom for the first time took three to four minutes.

On a scale from one to ten, where one is difficult and ten is easy, I rate the solution's initial setup an eight out of ten.

The solution increases efficiency and productivity by allowing people to collaborate during the pandemic while working from home or during odd hours.

I am using the latest version of Zoom. Zoom is deployed on the cloud, and we use the Google Workspace cloud provider.

Overall, I rate the solution ten out of ten.

I use the solution for personal meetings where I have discussions with outside people.

The solution is easy to set up and use. I feel Zoom is stable for the kind of requirement I have. The solution provides good video quality. Zoom has good screen-sharing and presentation capabilities.

Zoom should introduce AI features that allow you to understand a person's emotions.

I have been using Zoom for many years.

I rate the solution’s stability an eight out of ten.

The solution’s initial setup is easy.

Overall, I rate the solution an eight out of ten.

I use Zoom for virtual meetings and training sessions where instructors can teach thousands of people.

The most valuable features for me are the spotlight feature and the ability to share video with audio, which some other platforms, like Microsoft Teams, lack. We use it to present sessions and teach end customers or users.

The tool could be more user-friendly, especially for finding options to present screens.

I have been using the solution for six to seven years. 

I'd rate Zoom's stability as ten out of ten.

For scalability, I'd rate Zoom nine to ten out of ten. My company has 700 users. We don't plan to increase usage as we're close to our license limit.

Before Zoom, we used Microsoft Teams but switched due to limitations with large audiences and a lack of features.

I'd rate the initial setup about seven out of ten for ease. We deploy Zoom on the cloud, which takes about five to six minutes to install. It's a simple process of running an executable file with a few clicks. We don't need additional settings or many people for maintenance.

The solution is affordable. 

Overall, I would rate Zoom a ten out of ten. 

We use Zoom for meetings and webinars, where we don't visit the customer physically. We recently hosted a webinar using Zoom.

The most valuable feature of Zoom is the webinars.

I have been using Zoom since 2020.

I rate the solution a seven or eight out of ten for stability.

Three people use the solution in our organization.

I rate the solution ten out of ten for scalability.

On a scale from one to ten, where one is low and ten is high, I rate the solution's technical support a seven or eight out of ten.

Neutral

On a scale from one to ten, where one is difficult and ten is easy, I rate the solution's initial setup ten out of ten.

We implemented the solution through an in-house team. The solution can be deployed within a few minutes.

On a scale from one to ten, where one is cheap and ten is expensive, I rate the solution's pricing a five out of ten.

Zoom has adapted to our organization's security and privacy needs.

Overall, I rate the solution a seven out of ten.

For a professional services agency, Zoom serves as a go-to tool for virtual client interactions and internal collaboration. It's ideal for client consultations, project meetings, and presentations due to high-quality video and audio, creating a seamless virtual experience. The screen-sharing feature is perfect for sharing documents and data during discussions, ensuring clarity and efficiency.

Zoom's recording and transcription capabilities enable the agency to archive important discussions for future reference and compliance purposes. Its chat function allows real-time communication during meetings, enhancing engagement and providing a space for questions and comments.

Zoom's breakout rooms enable the agency to host multiple client meetings or internal working groups concurrently, optimizing time and resources. The integration with various apps streamlines tasks, such as scheduling and document sharing. 

The solution is totally intuitive, stable, and scalable. We use Zoom for client meetings, internal meetings, webinars, and more. It keeps us all connected. 

It is a game-changer for virtual communication, and it is incredibly user-friendly, making it a go-to choice for remote meetings, webinars, and online collaboration. 

The high-quality video and audio are reliable. The screen sharing and recording features are fantastic for presentations, and the chat function enhances real-time engagement. 

Zoom's breakout rooms are perfect for group work, and the integration with our various apps simplifies tasks.

I love the high-definition video and audio. These help ensure that meetings are as close to in-person as possible. 

Screen sharing and recording capabilities are invaluable for presentations and archiving discussions. The chat function allows for instant messaging, enhancing real-time collaboration. 

Zoom's breakout rooms facilitate seamless group work, making it a versatile tool for businesses and educators. 

Its integration with a wide range of apps simplifies workflows, while virtual backgrounds add a touch of creativity and professionalism to meetings. Zoom consistently updates and refines its features, ensuring users benefit fully from the investment.

The new AI tools look interesting; however, I haven't yet fully explored them.

Zoom is a fantastic tool. That said, there are always areas where it could improve. 

Excessive software updates can sometimes disrupt my experience. Zoom should consider a more transparent update schedule and allow users to opt for manual updates if they prefer stability over the latest features.

Enhanced security measures could be a priority to safeguard against potential breaches and ensure user privacy. 

Customization options for the user interface and more advanced moderation tools are also areas for potential growth.

Addressing these issues and listening to user feedback can make it even more user-friendly and secure, ensuring its continued success in the future.

I've used the solution for approximately seven years.

I use Zoom for video calls and meetings.

Zoom is a very nice product, and we use it regularly.

The interface could be more user-friendly.

I have been working with Zoom for the last three years.

Zoom is a stable product.

I don't have any issues with the scalability of Zoom.

We have more than 5,000 users in the organization.

I have not contacted technical support.

We are not working with any ESB solutions, we use RegData.

I work for an organization that has several teams. Each team works with several products.

Personally, I use Zoom, Teams, and Webex on my laptop or MacBook.

It is easy to install.

It takes a normal amount of time to download.

I was able to complete the installation myself.

There are no licensing fees required.

If the time comes, I would recommend this solution to others who are interested in using it.

I would rate Zoom an eight out of ten.

I used Zoom for some training programs that I conducted for younger children in school. The version I am using is for the Mac.

I used Zoom when I was doing an assessment. I did a waste management audit for an energy company, which has a large presence in 15 countries, because of the COVID pandemic. I had done a virtual audit of the waste management process of their production facilities. I did a comprehensive audit for all their 15 operating countries, for example, the Czech Republic, Slovakia, Wuhan in China, South Korea, Japan, and India. I had used Zoom to talk to people.

Zoom had served as a handy tool to connect and communicate with the world, especially my client organizations during the COVID phase. The fact that I could establish a seamless bridge is attributable to Zoom. Be it Online training sessions or Business Assessments, Zoom has served as a handy tool. So business sustenance served well.

The most valuable features of Zoom are voice and camera clarity. The time latency of the response is good. The facility to view all the participants who are online is a benefit. In most of the other similar solutions, they too have this feature. However, since I have used Zoom, I find it as an advantage because you can see all the participants online and you can choose. 

When using Zoom for a training program, seeing the participants online and then the latency is very good, it is more in real-time. Additionally, the security features are good.

My only concern in Zoom is the stigma associated with being a Chinese product. However, it has been acquired by the US government or a US counterpart has taken over it. There is not any issue with respect to data security. This being said, there is a little bit of apprehension when it comes to the data security aspect. It's better if they give a public statement that we are compliant with the GDPR requirements. It will be helpful for them in promoting their solution in a much better way.

The internet infrastructure in India is not as good as in other places, such as the USA. Zoom could benefit by optimizing the connection to allow better operation of the solution under low bandwidth. Management of the latency time will give them an edge for data calls over other products.

If I want to do a recording quickly, the way we should be able to do it should be slightly easier for the author. For example, if you are conducting a program and you are hosting it with a trainer that is subcontracted to your organization. In this case, the trainer, when you're giving me access to Zoom, I am using Zoom as the bridge to train your audience. 

In such a situation, as an author, or trainer, should have the facility to record it myself, I should be able to gain a copy of my training session for later usage or for a review. If they could add some feature to accomplish this it would be helpful. It would be very motivating for the trainers and auditors to do self-reviews and then later on they can review themself for improvement areas to work on. 

When I take a look at my own recording, I can have a better idea of how to improve for the next session or training program.

I have been using Zoom for approximately 10 years.

Zoom is highly stable.

I never had connectivity issues where suddenly the line went off, and despite my internet bandwidth issues, I never faced a blackout. I had conducted training programs, for example, using zoom with several trainees in the session. Conceptual clarity is only possible when the bridge with the participants is clear enough to comprehend for the participant. I guess Zoom was good enough to connect well despite constraints, peak times and bandwidth issues which are often the challenges associated with online presence.

I had no problems with the scalability of Zoom.

Since the COVID pandemic, this is the new way of communicating for many people. Many people are carrying out business, training programs, and virtual meetings. Many things that are happening, Zoom has a huge potential. If they can make their offering more attractive, easier to use, with beautiful dashboards, it is a big market for them. They can have their share value going up in the market.

I have not needed to contact Zoom's technical support.

Positive

I have previously used Webex and Microsoft Teams. 

I have been using  Microsoft Team prominently. A lot of people are preferring Microsoft Team because it is more reliable than most of the other solutions. Zoom is slightly less popular because of the data security issues associated with it and has been taken over by a US company. China does not own it anymore but there is still a stigma associated with data security and privacy when using Zoom, in my opinion.

I do not remember how the initial implementation was but when the Zoom is implemented there is some waiting time when the login happens. Sometimes we are not sure if the connection is happening or not. There's a waiting time but happens also in Microsoft Team. At times it is as if we are blindfolded and waiting for the meeting connection to happen, you don't have a clue whether the connection is happening or not. I don't know if the issue is because of my internet connectivity, Zoom tool version, the other side of the connection is ready, or if the other party is joining or not. There are many question marks that are there that could be answered with some dashboard of what is the status is similar to tracking of a courier. It has gone somewhere and, midway, it is stuck, and then the other side is still yet to join.

 If Zoom can manage this delay and make it more creative in reflecting the participant and have the ability to inform the organizer of whether the connection is in place or not, it would be really helpful. 

Implementation and usage of Zoom are very user friendly. Sometimes when the meeting is arranged by the client the system admin of the client organization would extend support to share a document or share screen or other maneuvers. Support was good enough to enable the business discussion further without breaks breaks and interruptions.

Seamless integration with the business processes and timely communication with the clients adds huge value to the sustenance of Business. In a Virtual world of an evolving and fast emerging tomorrow, Zoom would be playing a pivotal role in supporting and enhancing the Business Performance of Corporates across the world. My RoI is a small piece of a similar experience and experimentation with the Virtualization of the business ecosystem with Zoom.

There is a free version of Zoom which allows you a certain limited amount of time usage and there is a corporate version of the solution where you have to pay.

They could improve the free version by allowing more time to use, it could benefit sales in the future. For example, let's say some students are using it or a certain kind of some CEOs or non-profit organizations are using, they can extend free access to such people.

The Microsoft Teams solution is more expensive than Zoom.

When evaluating other solutions to Zoom, they all have similar functionality. For example, the dashboard icons are at the bottom of the screen. There is standardized functionality in most of the solutions.

I would recommend this solution to others. 

They need to remove the Chinese stigma attached to the solution and then it would be better in the market for sales.

If a customer comes to me and asks if Zoom is a good solution I highly recommend it.

I rate Zoom a nine out of ten.