ManageEngine OpManager Reviews

Users express satisfaction with ManageEngine OpManager's ROI, highlighting cost savings by requiring fewer admins. Despite initial sales challenges, they experience immediate returns such as improved up-time and faster alerts. Customers benefit from potential long-term savings, maintaining steady use and renewals due to comfort and efficiency. Some users mention no time or resource savings, yet enjoy reliable functionality. Staff find system management markedly easier, enhancing problem resolution compared to previous tools.

ManageEngine OpManager offers competitive pricing for enterprise buyers, generally lower than competitors like SolarWinds. Licensing costs depend on the number of devices and nodes monitored, with options for annual or perpetual licenses. While some users find it costly, others rate it affordable and in line with its functionality. Discounts are available for bulk purchases or bundled with other ManageEngine products. Additional costs may arise for add-ons, though support and maintenance costs are typically included.

• "The product is not worth the money."
• "I rate the tool's pricing an eight out of ten."
• "The solution's pricing is very low compared to other products."

ManageEngine OpManager primarily serves clients for network and server monitoring. Organizations utilize it to monitor hardware resources, manage active directories, deploy patches, and handle application monitoring. It tracks network devices, server performance, connectivity, and provides real-time alerts for system health, latency, errors, and logs. Companies appreciate features like custom dashboards, centralized management, and real-time performance monitoring to maintain infrastructure efficiency across multiple remote sites and deployment environments.

ManageEngine OpManager's customer service is often described as excellent, with prompt and courteous support seen by many. Some note challenges in accessing high-level tech support quickly. Support for critical issues is accessible, although users mention long resolution times. Language barriers and time zone differences affect service efficiency. Many express satisfaction with responsiveness and assistance, but some point out areas for improvement, particularly in technical expertise. Regular, responsive, and effective support is commonly noted.

ManageEngine OpManager's setup is predominantly described as straightforward and easy by users, requiring minimal time for deployment. Some highlight it as very simple, with a few noting it required specific technical knowledge. Installation time varies, with some completing it in minutes to a few hours, while others mention longer durations due to additional configurations. Documentation and support are generally considered helpful, though some users faced challenges with customizations and complex network architectures.

ManageEngine OpManager exhibits strong scalability. Users report effortless scaling from a few devices to tens of thousands. It effectively supports large networks and multiple sites. Licenses may limit node addition but technical support resolves conflicts. Resource consumption and performance vary, yet most find it manageable. Scalability ratings range from seven to ten, reflecting satisfaction. Some suggest improvements in automation and AI functionalities. ManageEngine OpManager’s capacity to handle growth and changing requirements is notable.

ManageEngine OpManager exhibits strong stability for small to medium enterprises but may face challenges in larger environments, requiring occasional restarts. Users find it stable, with many rating its stability between seven to ten out of ten. Some instances report issues with connectivity and resources, yet downtime is uncommon. Users experienced excellent stability once memory-related issues were resolved. Though mostly reliable, it experiences minor lags with numerous devices.